Hotel Alpina - Thermenhotels Gastein

Hotels
8.6 (742 reviews)
Parkstraße 5-15 , Bad Hofgastein , at

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good location
Cons:
Cleanliness issues with pets
Some dining prices too high

Categories

Cleanliness
8.15
Some reviews noted cleanliness issues, especially related to pets.
Service
9.12
Staff were noted as friendly and accommodating, despite some issues.
Location
8.85
Conveniently located with easy access to skiing and public transport.
Room Quality
8.61
Rooms were spacious and comfortable, though some are dated.
Amenities
8.64
Good amenities including a pool and spa, though sauna size was a concern.
Value for Money
8.4
Good value but some felt the dining options were overpriced.
Food and Beverage
8.34
Breakfast was excellent, though some variety concerns were raised.
Overall Experience
8.72
Overall a pleasant stay, but some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:50

Property Description

Alpine Luxury in Bad Hofgastein

Ski-in, Ski-out Convenience: Located just a 3-minute walk from Bad Hofgastein's center and close to the ski lift, Hotel Alpina offers easy access to the slopes via the Schlossalmbahn cable way.

Relaxation and Recreation: Unwind in the large thermal pool with a soothing temperature of 33°C or soak up the sun on the spacious sunbathing lawn with a summer terrace.

Convenient Amenities: Enjoy free WiFi, Alpine-style rooms with Salzburg flair, flat-screen TVs, and balconies. The hotel also provides a Tesla fast charging station for e-vehicles, making it a perfect choice for eco-conscious travelers.

Experience the perfect blend of comfort and convenience at Hotel Alpina. Book now for an unforgettable stay!

Important information:

Guests staying longer than 5 days will be charged a one-time tax of EUR 1.10 per person. Children under 15 years of age are exempt from this payment.

Please note that the hotel only has a limited number of extra beds. All requests for extra beds have to be confirmed by the hotel.

Children up to 5 years stay free of charge in existing beds in certain room categories. All other children rates are not included. Please contact the property in advance when traveling with children.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SZG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 10 years old stay for € 40 per person per night when using an existing bed.
    Children from 11 years old to 14 years old stay for € 65 per person per night when using an existing bed.
    Children from 7 years old to 10 years old stay for € 40 per person per night when using an available extra bed.
    Children from 11 years old to 14 years old stay for € 65 per person per night when using an available extra bed.
    People 15 years old and over stay for 70% of the adult rate per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 742 reviews
Cleanliness: 8.15
Service: 9.12
Location: 8.85
Room Quality: 8.61
Amenities: 8.64
Value for Money: 8.4
Food and Beverage: 8.34
Overall Experience: 8.72
G
Gerlinde • family_with_children • at
10
Urlaub mit Enkelkindern
Pros:

Ein außerordentlich nettes Hotel in sehr guter Lage. Unser Zimmer war sehr sauber und bequem und an den Ausblick zu den Berggipfeln werden wir uns noch lange erinnern. Das Frühstück war sehr vielfältig und reichlich, genauso wie das Abendessen, glutenfreie Speisen stellten kein Problem dar. Der Bade- und Saunabereich war sehr behaglich und wurde von uns geschätzt. Das Personal war zuvorkommend umsichtig und kinderfreundlich. Es blieb kein Wunsch offen. Wir konnten unseren Aufenthalt genießen.

2026-07-17 • via Nuitee
D
Dr. Helmut • solo_traveller • at
9
Schöne Zimmer ind bestes Essen
Pros:

Sehr gute und geschmackvolle Küche. Tolle Kompositionen am Teller! Edelstahlschwimmbecken mit angenehmen warmen Wasser

Cons:

—-

2026-07-15 • via Nuitee
W
Walter • solo_traveller • at
8
2026-07-15 • via Nuitee
R
Roland • solo_traveller • at
8
2026-07-04 • via Nuitee
G
Gabriele • solo_traveller • at
10
Pros:

Das tolle Essen am Abend und das Personal

2026-06-30 • via Nuitee
P
PAVLO • solo_traveller • at
9
Спонтанная ночевка в одноместном номере
Pros:

Отличное расположение возле парка, номер чистый и аккуратный после ремонта. Завтрак нормальный. Также предоставляют небольшую скидку на вход в термы. Хороший вайфай.

Cons:

Было очень жарко и в номере нет ни кондиционера, ни какой-то вентиляции.

2026-06-28 • via Nuitee
J
Johann • extended_group • at
9
Pros:

Das Frühstück war ausgezeichnet, Essen perfekt, sehr freundlich

2026-06-21 • via Nuitee
M
Mareike • extended_group • de
7
2026-06-21 • via Nuitee
S
Susanne • couple • de
9
Pros:

Freundlicher Empfang, schöner Balkon mit Blick in den Park , schönes Schwimmbad

Cons:

Aufzug ziemlich klein

2026-06-10 • via Nuitee
R
Reinhard • solo_traveller • de
10
Exzellenter Service, schönes Hotel!
Pros:

Wer Wellness und Gastlichkeit, wandern oder Radfahren liebt oder nur eine Nacht auf dem Alpe Adria unterwegs ist, findet hier alles, was es braucht! Toller Swimmingpool, Saunen, sehr gepflegt und exzellenter Service.

2026-06-01 • via Nuitee
J
Jade • family_with_children • at
10
Wir kommen wieder
Pros:

Die Lage war spitze, das Personal und die Chefin war einfach nur super nett

2026-04-22 • via Nuitee
M
Melanie • couple • at
10
Wurden ins Norica 4*s upgegraded. Empfehlenswert!
Pros:

Tolles 4-Gänge-Abendessen mit Galadinner am Ostersamstag. Sehr freundliches Personal.

2026-04-06 • via Nuitee
H
Hansi • family_with_children • at
10
2026-04-03 • via Nuitee
H
Hansi • family_with_children • at
10
2026-04-03 • via Nuitee
H
Hansi • family_with_children • at
10
2026-04-03 • via Nuitee
P
Piotr • couple • pl
10
2026-04-02 • via Nuitee
P
Petra • family_with_children • de
10
Empfehlenswert und jederzeit wieder
Pros:

Service, Sauberkeit, Freundlichkeit

Cons:

Nichts

2026-04-01 • via Nuitee
G
Greschitz • extended_group • at
9
Nettes Schiwochenende zum Saisonausklang in einem tollen Hotel
Pros:

Das Hotel liegt nahe der Schloßalmbahn mit einer Bushaltestelle ein paar Meter vom Schikeller entfernt. Wir hatten Halbpension, am Nachmittag gab es noch eine kleine Jause. Das Frühstück war super und das Abendessen hervorragend. Das Personal war super freundlich und hilfsbereit. Ich habe auch noch das Schwimmbad genutzt, Freunde den Wellnesbereich. Für E-Autofahrer: Es gibt eine Ladestelle direkt beim Hotel, die man mit zahlreichen Ladeapps freischalten kann.

Cons:

war alles gut.

2026-03-27 • via Nuitee
J
Jelena • couple • ie
10
Pros:

It is just incredible place and the food is worth of 5 stars hotel . The restaurant was amazing and the staff is so friendly and welcoming. Thank to Claudia for organizing the transport and all spa procedures. It was my second time and I definitely can call this place as paradise on the Earth.

2026-03-21 • via Nuitee
P
Platon • solo_traveller • ua
8
Pros:

Amazing helpful staff, always kind and ready to assist whenever needed with all requests. THE FOOD was truly outstanding, really nice approach to the kitchen structure / serving and waiters. Good place to spend your vacation definately!

2026-03-20 • via Nuitee