Hotel Alpina - Thermenhotels Gastein

Hotels
8.6 (735 reviews)
Parkstraße 5-15 , Bad Hofgastein , at

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Electric bicycle charging station
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good location
Cons:
Cleanliness issues with pets
Some dining prices too high

Categories

Cleanliness
8.15
Some reviews noted cleanliness issues, especially related to pets.
Service
9.12
Staff were noted as friendly and accommodating, despite some issues.
Location
8.85
Conveniently located with easy access to skiing and public transport.
Room Quality
8.61
Rooms were spacious and comfortable, though some are dated.
Amenities
8.64
Good amenities including a pool and spa, though sauna size was a concern.
Value for Money
8.4
Good value but some felt the dining options were overpriced.
Food and Beverage
8.34
Breakfast was excellent, though some variety concerns were raised.
Overall Experience
8.72
Overall a pleasant stay, but some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:50

Property Description

Alpine Luxury in Bad Hofgastein

Ski-in, Ski-out Convenience: Located just a 3-minute walk from Bad Hofgastein's center and close to the ski lift, Hotel Alpina offers easy access to the slopes via the Schlossalmbahn cable way.

Relaxation and Recreation: Unwind in the large thermal pool with a soothing temperature of 33°C or soak up the sun on the spacious sunbathing lawn with a summer terrace.

Convenient Amenities: Enjoy free WiFi, Alpine-style rooms with Salzburg flair, flat-screen TVs, and balconies. The hotel also provides a Tesla fast charging station for e-vehicles, making it a perfect choice for eco-conscious travelers.

Experience the perfect blend of comfort and convenience at Hotel Alpina. Book now for an unforgettable stay!

Important information:

Guests staying longer than 5 days will be charged a one-time tax of EUR 1.10 per person. Children under 15 years of age are exempt from this payment.

Please note that the hotel only has a limited number of extra beds. All requests for extra beds have to be confirmed by the hotel.

Children up to 5 years stay free of charge in existing beds in certain room categories. All other children rates are not included. Please contact the property in advance when traveling with children.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SZG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 10 years old stay for € 40 per person per night when using an existing bed.
    Children from 11 years old to 14 years old stay for € 65 per person per night when using an existing bed.
    Children from 7 years old to 10 years old stay for € 40 per person per night when using an available extra bed.
    Children from 11 years old to 14 years old stay for € 65 per person per night when using an available extra bed.
    People 15 years old and over stay for 70% of the adult rate per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 735 reviews
Cleanliness: 8.15
Service: 9.12
Location: 8.85
Room Quality: 8.61
Amenities: 8.64
Value for Money: 8.4
Food and Beverage: 8.34
Overall Experience: 8.72
J
Jade family_with_children at
10
Wir kommen wieder
Pros:

Die Lage war spitze, das Personal und die Chefin war einfach nur super nett

2026-04-22 via Nuitee
M
Melanie couple at
10
Wurden ins Norica 4*s upgegraded. Empfehlenswert!
Pros:

Tolles 4-Gänge-Abendessen mit Galadinner am Ostersamstag. Sehr freundliches Personal.

2026-04-06 via Nuitee
H
Hansi family_with_children at
10
2026-04-03 via Nuitee
H
Hansi family_with_children at
10
2026-04-03 via Nuitee
H
Hansi family_with_children at
10
2026-04-03 via Nuitee
P
Piotr couple pl
10
2026-04-02 via Nuitee
P
Petra family_with_children de
10
Empfehlenswert und jederzeit wieder
Pros:

Service, Sauberkeit, Freundlichkeit

Cons:

Nichts

2026-04-01 via Nuitee
G
Greschitz extended_group at
9
Nettes Schiwochenende zum Saisonausklang in einem tollen Hotel
Pros:

Das Hotel liegt nahe der Schloßalmbahn mit einer Bushaltestelle ein paar Meter vom Schikeller entfernt. Wir hatten Halbpension, am Nachmittag gab es noch eine kleine Jause. Das Frühstück war super und das Abendessen hervorragend. Das Personal war super freundlich und hilfsbereit. Ich habe auch noch das Schwimmbad genutzt, Freunde den Wellnesbereich. Für E-Autofahrer: Es gibt eine Ladestelle direkt beim Hotel, die man mit zahlreichen Ladeapps freischalten kann.

Cons:

war alles gut.

2026-03-27 via Nuitee
J
Jelena couple ie
10
Pros:

It is just incredible place and the food is worth of 5 stars hotel . The restaurant was amazing and the staff is so friendly and welcoming. Thank to Claudia for organizing the transport and all spa procedures. It was my second time and I definitely can call this place as paradise on the Earth.

2026-03-21 via Nuitee
P
Platon solo_traveller ua
8
Pros:

Amazing helpful staff, always kind and ready to assist whenever needed with all requests. THE FOOD was truly outstanding, really nice approach to the kitchen structure / serving and waiters. Good place to spend your vacation definately!

2026-03-20 via Nuitee
V
Vladimir family_with_children cz
10
Pros:

Všechno bylo úžasné, výborný a velmi ochotný personál.

2026-03-19 via Nuitee
P
peter couple cz
8
Pros:

bazén

Cons:

sauna

2026-03-16 via Nuitee
L
Lucie family_with_children cz
8
2026-03-12 via Nuitee
S
Susanne solo_traveller de
8
Pros:

Sehr freundliches und aufmerksames Personal, sehr leckeres Essen, toller Pool, kurzer Weg zur Seilbahn

Cons:

Buchung Zimmer mit Balkon u Alpenblick entpuppte sich als Mini - Austritt mit Blick auf Busch/ Haus gegenüber und einen kleinen Winkel Berg. Anhand der Beschreibung und der Fotos vom Hotel war das so nicht zu erwarten .

2026-03-10 via Nuitee
I
Ines solo_traveller at
9
2026-03-07 via Nuitee
M
Monica extended_group ro
10
Nota 10 cu steluta
Pros:

Un hotel deosebit, cu servicii de top, mancare exceptionala si gazde dragute si profesioniste. Totul la superlativ. Multumim gazdelor pentru ospitalitate si pentru vacanta perfecta. Pentru dl. Alois in special, dar si pentru intreaga echipa in aceeasi masura, transmitem recunostinta si aprecierea noastra, pentru toata munca depusa astfel incat noi sa ne simtim cu adevarat rasfatati. Speram sa va gasim sanatosi pe toti, pentru ca vom reveni cu drag!

2026-03-04 via Nuitee
B
Boyan family_with_children de
10
2026-03-01 via Nuitee
T
Tibor solo_traveller hu
6
2026-03-01 via Nuitee
I
Ilya extended_group de
8
Pros:

sehr freundliche und hilfsbereite Personal

Cons:

leider gab's im Zimmer weder Wasserkocher noch Kühlschrank.

2026-02-25 via Nuitee
P
Philipp solo_traveller at
8
2026-02-25 via Nuitee