Al Masa Hotel Nasr City

Hotels
Independent
7.8 (80 reviews)
Gameat Al Azhar, Qesm Than Madinet Nasr,, Heliopolis, Cairo , Cairo , EG

Facilities

Full-service spa
Fitness facilities
Health or beauty spa nearby
Express check-out
Newspapers in lobby (surcharge)
Health club
Free WiFi
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Pros:
Helpful staff
Beautiful lobby
Amazing breakfast
Cons:
Cleanliness issues
Older rooms

Categories

Cleanliness
5.1
Issues with cleanliness noted, including dirty equipment and unclean surfaces.
Service
9.1
Staff was very helpful, positively contributing to the experience.
Location
8.1
Le cadre est très beau, indicating a beautiful setting.
Room Quality
7.6
Some rooms are newer and nicer, while others are older.
Amenities
7.6
Decent amenities, but details on specific amenities are limited.
Value for Money
8.1
Overall a fair value given the services available.
Food and Beverage
9.1
Breakfast is amazing, contributing positively to food and beverage quality.
Overall Experience
7.7
Positive experience overall despite some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:17

Property Description

Elevate your travel experience at Al Masa Hotel Nasr City, where comfort meets luxury in the heart of Cairo.

Relaxation Awaits
Indulge in our tranquil spa, offering rejuvenating massages, or unwind in the outdoor pool and hot tub. Stay healthy with our well-equipped health club boasting modern facilities.

Gastronomic Delights
Satisfy your culinary cravings at one of our six exquisite restaurants or enjoy 24-hour room service for in-room dining. Choose from our vibrant bars and lounges for a refreshing drink in a cozy atmosphere.

Convenient Amenities
With complimentary Wi-Fi, babysitting services, and a 24-hour airport shuttle, we cater to your every need. Our family-friendly hotel features 123 spacious rooms, each equipped with modern comforts, private balconies, and LED televisions.

Discover the allure of Al Masa Hotel Nasr City; book your stay with us today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAI

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.8
Based on 80 reviews
Cleanliness: 5.1
Service: 9.1
Location: 8.1
Room Quality: 7.6
Amenities: 7.6
Value for Money: 8.1
Food and Beverage: 9.1
Overall Experience: 7.7
C
Cristian
10
Pros:

The hotel has manicured grounds, very helpful staff, beautiful lobby and meeting rooms. Breakfast is amazing and everything looks spotless. Some rooms are older while others are very nice and new

2025-09-19 via Nuitee
A
Ahmad
10
Pros:

All ok

2025-08-15 via Nuitee
C
Catherine
8
Pros:

Le cadre est très beau.
Le parc magnifique.
L'entretien et la propreté des équipements laissent à désirer. Bonde d'évacuation de la douche cassée et sale à l'arrivée, la douche s'évacue mal, des plateaux de nourriture traînent des heures dans les couloirs,, les surfaces des ascenseurs ne sont pas nettoyé es plusieurs jours d'affilée

2025-08-01 via Nuitee
R
rainer
10
Pros:

Gutes Preis/Leistungsverhältnis.

2025-06-04 via Nuitee
J
Jean family
10
Pros:

Some areas around the hotel seemed worn down and could use some updating. Overall, it was clean, comfortable, safe, had great dining options, extra amenities such as pool and bowling and the staff took really good care of us.

2025-04-20 via Nuitee
M
Mohamed
2
Horrible experience
Pros:

Horrible!!! Stayed during the last few days of Ramadan, there were parties every single night till 3-4AM, rooms aren’t sound proof.
There’s no constant stream of hot water, took at least 10-15 min each time for hot water to start trickling, there’s even a time where we didn’t have any water at all!
The wall on top of the bed was padded and the pads fell on us while sleeping!!!
Rooms aren’t well kept at all and needs massive maintenance, the only thing they took care of is the exterior.
After ramadan finished, weddings started and again full blown noise till 1AM each night!
Horrible experience, would never book there again.

2025-04-05 via Nuitee
R
Rebecca family
4
Pros:

The bathroom was filthy. The hotel is not suited to non Muslims, I felt uncomfortable. Men and women can not use the spa facilities together. There are a lack of signs so you cant dind anything- we never found out where breakfast was. My 12 year old son wanted a sauna and he had to wear all his clothes in it which is not safe or enjoyable, it also melted his t-shirt. The childrens play area by the Eqyptian resturant is not safe, the plastic has got brittle in the sun and my 5 year was playing on it and a section broke which meant he fell. He was complaining of a sore arm amd once back in the UK I took him to the hospital and its broken.

2025-03-17 via Nuitee
F
Fouz
6
Pros:

Good

2025-02-16 via Nuitee
A
Ahmad Mohd
10
Pros:

All good

2025-01-27 via Nuitee
A
Ahmad Mohd
10
Pros:

All ok very good hotel

2025-01-17 via Nuitee
A
Ahmad family
10
Pros:

Staf

2025-01-05 via Nuitee
A
ahmet
10
Muhteşem bir Hotel
Pros:

iş gezi olarak 3 gece konakladım. mükemmel bir hotel. ailem ile de gidebileceğim bir hotel. Mısır'a gittiğimde konaklayabileceğim bir hotel.En kısa zamanda da tekrar bu hotelde kalmayı planlıyorum.

2024-12-06 via Nuitee
D
Dongju
10
Very Good for staying
Pros:

내부 시설이 새로 리노베이션 되어서 깔끔했습니다. 연결 객실일 경우 옆방과의 방음은 잘 되지 않지만, 옆실 사용자 분들의 매너가 좋아서 숙면을 취하는데는 크게 어려움이 없었습니다. 매우 안전하고, 깨끗하고, 아침식사가 우수합니다. 5스타 호텔답습니다.

2024-12-03 via Nuitee
F
FUAT
10
Pros:

Çok iyi

2024-11-08 via Nuitee
J
Jeetindra partner
8
Pros:

Een prachtige locatie, heel groot, goed beveiligd. Je hebt zoveel opties waar je kan eten, drinken, ontspannen binnen het terrein zelf. Vriendelijk personeel, groot aanbod aan ontbijt opties.

2024-11-06 via Nuitee
S
Sarbinder partner
10
Pros:

This was our best and marvellous hotel while we were on holidays.

2024-10-31 via Nuitee
M
Mohamad family
10
Pros:

Everything was great

2024-10-22 via Nuitee
Y
yunus family
8
Pros:

The Hotel is not suitable for Wheelchair bound people at all, they should think about this, we were given a room in a different building from the reception and restaurant, it was a mission each time we wanted to go to the restaurant or reception to board a Taxi, there were raised door entries and steps everywhere no slopes or Wheelchair ramps.

Most of the staff were very pleasant especially Muhammad Salah in the restaurant.

Would stay again, but would not recommend to a Wheelchair user.

2024-10-13 via Nuitee
M
Mahmoud
10
Memnun Kalırsınız…
Pros:

Kahire’yi de biraz daha tanıdıktan sonra bu Otel’in tüm özelliklerinin ne kadar iyi olduğunu daha iyi anlayacaksınız. Güvenlik, sessizlik, saygı, temizlik gayet tatmin edici. Kampüs içi restaurant, cafe, banka hizmetleri… Sadece kahvaltı verilen ücrete göre yetersiz diyebilirim.

2024-10-07 via Nuitee
G
Georges
10
Pros:

La Dame à la réception est peu agréable

2024-09-28 via Nuitee