Al Masa Hotel Nasr City

Hotels
8.2 (2934 reviews)
Abdel Aziz El Shennawy Street , Cairo , EG

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Very friendly and attentive staff (multiple mentions)
Excellent breakfast buffet and strong food quality
Wide variety of restaurants, cafes and scenic landscaped setting
Clean and comfortable property overall
Good amenities (pools, entertainment options, new building rooms)
Cons:
Not perceived as good value for money
Room assignment and room-quality issues (wrong bed, no bathtub, old building)
Mattresses and pillows need improvement
Privacy issues with closely set balconies
Some access/transport friction within large compound (golf buggy/gates) and occasional uncooperative staff

Categories

Cleanliness
8.8
Multiple guests explicitly praised cleanliness (e.g., “clean”), and the hotel is described as comfortable and well kept.
Service
9.2
Staff are repeatedly described as friendly, accommodating and attentive (special mention of reception staff). A few comments note some uncooperative staff, but overall service sentiment is very positive.
Location
8.6
Guests praise the large landscaped setting, variety of restaurants and scenic views; some frustration noted about compound layout, multiple gates and reliance on golf buggies affecting accessibility.
Room Quality
6.6
Several specific room issues reported: wrong bed allocation, promised bathtub missing, old building condition, noisy AC, mattresses/pillows needing improvement and balconies too close (privacy concerns).
Amenities
8.9
Wide range of amenities mentioned (many restaurants, cafes, cinema, pools); generally considered strong, though a few note the pool size is small.
Value for Money
6
Explicitly called out as not value for money in the headline and several comments—guests expected higher standard for the price paid.
Food and Beverage
9
Breakfast buffet and food receive high praise (“great”, “amazing”); room service quality was good but sometimes slow.
Overall Experience
8.5
Overall impressions are largely positive (guests call it wonderful and five-star worthy) but tempered by room-related issues and value concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 06:41

Property Description

Luxurious Accommodations
Al Masa Hotel Nasr City offers elegant rooms with balconies, providing views of the terrace, garden, or pool. Each room features air conditioning, a flat-screen TV, and a minibar for ultimate comfort.

Dining Experience
Indulge in a variety of culinary delights at the hotel's 5 restaurants and bars, serving gourmet cuisine and fish specialties. Start your day with a delicious continental breakfast and explore the diverse menu options throughout your stay.

Leisure and Entertainment
Unwind at the terrace with a swimming pool, or pamper yourself with a relaxing massage. For entertainment, guests can enjoy billiards and bowling, or simply relax in the hotel's library. With easy access to Cairo's attractions, including the Egyptian Museum, your stay at Al Masa Hotel Nasr City promises both luxury and convenience.

Important information:

Outside food and beverages are not allowed in the hotel. Arabs and Egyptian's nationalities must hold their marriage's certificates to be able to check in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: CAI

Location

Guest Reviews

8.2
Based on 2934 reviews
Cleanliness: 8.8
Service: 9.2
Location: 8.6
Room Quality: 6.6
Amenities: 8.9
Value for Money: 6
Food and Beverage: 9
Overall Experience: 8.5
B
Babalau hassan • solo_traveller • ng
8
2026-10-24 • via Nuitee
B
Barbara • family_with_children • it
9
Un'oasi tranquilla nel caos del Cairo
Pros:

Hotel fantastico immerso in un parco con la scelta di 5 ristoranti al suo interno. Camere spaziose e molto moderne, nella parte più nuova dell'hotel.

Cons:

Wi fi poco efficiente

2026-10-24 • via Nuitee
S
Sarah • family_with_children • fr
9
Pros:

Hôtel bien entretenue et propre. C’est un hôtel complet tant sur les équipements et les activités proposées. Tout le personnel est à l’écoute et sympathique.
Une mention spéciale pour Mahmoud qui a notre réception, nous a très bien accueilli et attribué une très belle suite familiale.

2026-10-24 • via Nuitee
Z
Zhilie • couple • jo
5
2026-10-22 • via Nuitee
M
Mohammad • solo_traveller • kw
10
Pros:

الموظفين في قمة الاحترام واللحترافيه والمرافق فنانه 👍🏽

2026-10-22 • via Nuitee
O
Omar • couple • gb
10
I would give a lot of credit to all stuff members
Pros:

The best place would stay in

The Hotel is amazing you don’t need to leave the hotel as all facilities are available with a full of restaurant choice with a lot of activities.

Thank you to the best reception team Boys and Girls I won’t write names as I don’t want to forget anyone in the middle all of the team were great and very friendly

2026-10-22 • via Nuitee
M
Mihaiman • solo_traveller • dk
10
2026-10-22 • via Nuitee
C
Cosme • couple • pt
8
Boa estadia
Pros:

O pequeno almoço

Cons:

Nao me deram o invoice após solicitar

2026-10-20 • via Nuitee
L
LINDA • extended_group • gb
10
Our stay was fantastic , will be going back in 2027
Pros:

Angel here My friends and i stayed at this Charming and Wonderful Hotel. The Grounds are so beautiful and well kept. The member of staff that we met and booked us in, was charming and he upgraded us all to Suites. I will be going back next year to the same Hotel for a couple of Days.

Cons:

I have nothing to say in this Section as we all loved it., Stunning place.

2026-10-20 • via Nuitee
C
Celien • solo_traveller • de
10
Ein exzellentes und sehr schönes und sauberes Hotel. Das Personal ist außerordentlich höflich und nett.
Pros:

Ich habe ein gratis Upgrade zu einer Mini Suite bekommen und die Suite war sehr beeindruckend. Sie war sehr geräumig und mit außergewöhnlicher moderne Technik ausgestattet. Die Gardinen ließen sich auf Knopfdruck schließen und die Lichter gingen automatisch in den Räumen an, in denen man sich befunden hat. Ich hatte eine tolle Erfahrung und habe mich rundum wohl gefühlt.

2026-10-20 • via Nuitee
M
Mohamed • family_with_children • eg
10
2026-10-20 • via Nuitee
Z
Zhilya • extended_group • iq
5
2026-10-19 • via Nuitee
J
Joanna • extended_group • pl
10
Niezapomnę tego hotelu i napewno tam wrócę.
Pros:

Wszystko mi się podobało , hotel jak z filmu, piękne wnętrza i piękne lampy. Hotel naprawdę na bardzo wysokim poziomie.
Żadnych problemów. Piękne ogrody, bank na miejscu. Wszystko super , pokoje czyste i nowoczesne.

2026-10-19 • via Nuitee
A
Ahmed • solo_traveller • qa
9
Pros:

It was wonderful

2026-10-18 • via Nuitee
N
Nader • family_with_children • ae
7
2026-10-18 • via Nuitee
Y
Y_Abdu • solo_traveller • sa
8
Pros:

المحيط حول الفندق جميل...
المساحات الخضراء
وجود المطاعم والكوفيهات المتنوعة والسينما
وجود المسجد القريب من مبنى الفندق

Cons:

خلاط الاستحمام في دورة المياه لا يعمل بشكل جيد. يصعب التحكم في جعل المياه بالدرجة المرغوبة
الموكيد في الغرفة ليس نظيفا كما ينبغي

2026-10-17 • via Nuitee
S
Sari • solo_traveller • sa
10
2026-10-16 • via Nuitee
A
Alahmadi • couple • sa
10
شكرا جزيلا على هذا الإبداع
Pros:

التجديد والإبداع والتكليلوجيه لوحة التحكم في الغرفه أناره الستاير التكييف كل شيء ريموت tv اطلب كل شيء عمار يامصر ماشالله تبارك الله إلى القمه انشالله قمة الإبداع فندق ملكي فاخر من الأخر

Cons:

لا شيء

2026-10-16 • via Nuitee
H
Hussein • solo_traveller • lb
6
Over budget
Pros:

Nice lobby and gardens

Cons:

There is a problem in hot-water shower
Old Furnitures
Same Breakfast everyday

2026-10-16 • via Nuitee
A
Abdulaziz • solo_traveller • sa
10
الحمدلله كانت ممتازة
Pros:

رائع الموقع وداخل الطبيعة وجميع الموظفين واشكر الاستاذ عمر خالد كثير محترم ومتعاون ومتميز في عمله

2026-10-16 • via Nuitee