Brandywine Valley Inn SureStay Plus by Best Western

Hotels
•
SureStay Plus Hotel by Best Western
6.2 (1046 reviews)
1807 Concord Pike (Rte. 202) , Wilmington , us
+1 302-656-9436

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location
Accommodating staff
Cons:
Dirty rooms
Maintenance issues

Categories

Cleanliness
4.28
Multiple reviews noted dirty rooms and inadequate maintenance.
Service
7.75
Staff were accommodating and helpful despite issues with the room.
Location
7.79
Convenient access to location, noted in several reviews.
Room Quality
4.74
Reported issues with room conditions such as mold and faulty appliances.
Amenities
6.77
Basic amenities were available but malfunctioning (e.g., TV, toiletries).
Value for Money
5.73
Guests felt the price did not match the quality of their stay.
Food and Beverage
6.78
Breakfast options met expectations but lacked variety.
Overall Experience
5.75
Overall sentiment reflects disappointment with the stay based on cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:11

Property Description

Modern Accommodations
SureStay Plus Hotel by Best Western Brandywine Valley in Wilmington offers comfortable rooms with amenities like free WiFi, TV, air conditioning, and a desk.

Convenient Location
Situated just 8.2 km from Delaware Museum of Natural History and with easy access to Old Dutch House, this 3-star hotel is perfect for travelers looking to explore the area.

24-Hour Service
Guests at SureStay Plus Hotel can enjoy a drink at the snack bar and benefit from the convenience of a 24-hour front desk for any assistance they may need.

Experience comfort and convenience at SureStay Plus Hotel by Best Western Brandywine Valley - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

6.2
Based on 1046 reviews
Cleanliness: 4.28
Service: 7.75
Location: 7.79
Room Quality: 4.74
Amenities: 6.77
Value for Money: 5.73
Food and Beverage: 6.78
Overall Experience: 5.75
N
Neveah • solo_traveller • us
8
It was good
Pros:

The room was clean and big

Cons:

A lot of construction on the side

2026-08-10 • via Nuitee
S
Sorella • solo_traveller • fr
5
Pas un 3 étoile pour moi !
Pros:

L'emplacement. On y a passé la nuit de passage vers une autre ville. C’etait pratique et il y a beaucoup de commerces et restaurants autour.
La chambre propre

Cons:

Le personnel n'était pas très courtois. Ils faisaient le minimum. Le sourire était parti en voyage on dirait.
Les toilettes etaient un peu abîmées. Peinture écaillée, joints sur le sol décollés,... chambre vétuste.
Le petit déjeuner inclut était vraiment bas de gamme, des produits de mauvaise qualité.

2026-08-04 • via Nuitee
M
Marisol • family_with_children • us
1
2026-08-03 • via Nuitee
R
Richard • solo_traveller • us
3
Convenient
Pros:

The breakfast wasn’t very good, but the location of the place is perfect for me

Cons:

The toilet water goes under the floor and when you walk on the floor, it squishes
I walk across the floor in my white socks, and they turn black
The tub has a liner and there’s water stuck between a liner and feels like you’re walking on the water bed
The door does not seal tight and let the bugs in
The tub faucet drips because the water pressure is too high

2026-08-02 • via Nuitee
J
Jessica • solo_traveller • us
3
Poorly kept, dirty, very underwhelming
Pros:

Decent enough location, easy check in

Cons:

There was no issues with the reservation and service was nice, but the room was kinda gross. The room had a damp smell to it. The next morning, all my clothes felt damp. Dirt and black spots in every corner and crevice. Fridge was dirty. One of the beds had dirt and hair on it. Shower was in bad shape. Outlet by the bed was knocked out and the phone didn’t have buttons. Seems like they come in to replace the towels and make the beds but that’s about it. Breakfast options were somewhat limited and left something to be desired. Next time I’ll spend the extra $20 and get a better hotel.

2026-08-02 • via Nuitee
L
Lynda • couple • us
7
If everything is corrected it would be much better.
Pros:

Location

Cons:

Tub slanted and toilet and tub and door ALL to close.

Air conditioner didn’t work well and mattresses were awful.

Room door wouldn’t shut correctly had to keep slamming it.

2026-07-20 • via Nuitee
T
Tabitha • couple • us
7
Great for the price. Clean facility, The location was great near our family.
Pros:

Wish they had more for a breakfast selection. However what was provided was good.

Cons:

Not enough seating for the breakfast area.

2026-07-20 • via Nuitee
M
Mary • solo_traveller • us
4
Pros:

Convince to everything and highway access

Cons:

The musty smell and bath tub needs refinishing. Tub handle needs to be set for hot and cold correctly. Could get seriously burnt. Hot tub and pool dirty.

2026-07-17 • via Nuitee
P
Priscilla • family_with_children • us
10
2026-07-15 • via Nuitee
A
Althea • couple • us
6
2026-07-13 • via Nuitee
S
Sarah Louise • solo_traveller • gb
9
Nice quiet and secure hotel with good outside space
Pros:

So easy to get the bus from the door. Easy access to supermarkets and restaurants. Nice swimming pool and seating around.

Cons:

No information on how the breakfast worked

2026-07-13 • via Nuitee
D
Danielle • solo_traveller • us
8
Pros:

The room

Cons:

My TV went out and there was no breakfast food

2026-07-13 • via Nuitee
M
Muhammad Safdar • extended_group • pk
9
My credit card didn't work. The receptionist was very helpful and guided me Transportation wreceptit
Pros:

Receptionist were excellent b/c of their extraordinary hospitality skills

Cons:

No complaint

2026-07-12 • via Nuitee
P
Perez • family_with_children • us
3
2026-07-12 • via Nuitee
E
Eddy • couple • it
8
Pros:

Room, bed and toilet

Cons:

Breakfast

2026-07-12 • via Nuitee
A
Aaron • solo_traveller • us
9
Pros:

Clean!

Cons:

Narrow parking lot with a trailer but easily doable if your not a idiot

2026-07-09 • via Nuitee
T
Tabatha • solo_traveller • us
10
2026-07-07 • via Nuitee
C
Carter • couple • us
1
Terrible
Pros:

Absolutely nothing

Cons:

Dirty , and the lights didn’t work tv was broken

2026-07-04 • via Nuitee
J
Jessica • couple • us
8
2026-07-04 • via Nuitee
P
Phillips • couple • us
7
Great
Pros:

Didn't make it down in time

Cons:

Nothin

2026-07-02 • via Nuitee