Best Western PLUS City Centre Inn

Hotels
•
Best Western Plus
8.4 (740 reviews)
11310-109th St , Edmonton , ca

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Noise issues
Cold breakfast

Categories

Cleanliness
7.6
The room was clean, but had a bad odour in one instance.
Service
9.1
Staff were consistently friendly and accommodating across reviews.
Location
9.1
The hotel is conveniently located close to attractions and amenities.
Room Quality
8.1
Rooms were comfortable but some guests found issues with noise and outdated decor.
Amenities
8.7
The pool, gym, and restaurant received positive feedback.
Value for Money
8.5
The pricing received mixed feedback; some guests felt it was justified.
Food and Beverage
7.6
Breakfast issues noted, such as cold food, but other dining experiences were positive.
Overall Experience
8.5
Overall satisfaction was high despite some individual shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:20

Property Description

Exciting Water Slide and Convenient Location
Experience fun and convenience at Best Western PLUS City Centre Inn in Edmonton. With a 30-foot water slide in the heated pool and an on-site bar, this hotel offers the perfect blend of relaxation and entertainment.

Modern Amenities and Relaxation
Unwind in rooms equipped with flat-screen TVs and free WiFi. Guests can also enjoy the fitness centre, hot tub, and 24-hour front desk service. Each room features a private bathroom for added comfort.

Prime Location and Easy Access
Situated just 2.6 km from Rogers Place and 400 m from the NAIT Metro Line, this hotel is ideal for sports fans and travelers alike. Plus, with free private parking and proximity to Edmonton International Airport, your stay will be stress-free.

Book your stay at Best Western PLUS City Centre Inn now for a memorable and convenient experience.

Important information:

Please note, the lobby is under renovation until 1 July. Some noise is to be expected between 09:00 and 17:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YEG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.4
Based on 740 reviews
Cleanliness: 7.6
Service: 9.1
Location: 9.1
Room Quality: 8.1
Amenities: 8.7
Value for Money: 8.5
Food and Beverage: 7.6
Overall Experience: 8.5
D
Dawn • couple • ca
8
Good room and friendly staff
Pros:

The location, the room was very good, staff were helpful and friendly

Cons:

No free breakfast but reduced price in the restaurant

2026-02-14 • via Nuitee
C
Craig • family_with_children • ca
10
2026-02-09 • via Nuitee
M
Mebrahtu • solo_traveller • ca
5
Pros:

Location

Cons:

The rooms are not well ventilated and heated... Very cold.

2026-01-31 • via Nuitee
L
ljorr • family_with_children • ca
9
2026-01-30 • via Nuitee
B
Breanne • couple • it
7
It was exactly what we needed.
Pros:

The room service was great, and check in was very easy at the front desk. Kind staff all around.

Cons:

The windows facing the hallways were a bit odd for privacy, and it could get loud when people were passing by your room. It would also be nice to have an included breakfast.

2026-01-30 • via Nuitee
L
Lyndon • solo_traveller • ca
10
2026-01-25 • via Nuitee
T
Tetyana • family_with_children • ua
4
2026-01-22 • via Nuitee
D
David • family_with_children • ca
7
2026-01-21 • via Nuitee
A
Allene • family_with_children • ca
8
In all very good place to stay and food was good
Pros:

Convient location. Breakfast delivered to the room was excellent.

Cons:

Bathroom very cold. But heater was supplied.

2026-01-21 • via Nuitee
K
Kristen • family_with_children • ca
8
Pros:

The kids really liked the pool and it was quiet

Cons:

The price of breakfast for what was offered wasn’t worth it. It was a normal continental breakfast you’d find at the holiday inn but for $10.

2026-01-20 • via Nuitee
N
Nerissa • family_with_children • ca
10
Staff was beyond amazing and room was clean and tidy felt comfortable would definitely book again
Pros:

Was a great place to stay in a great location

Cons:

Nothing it was all great

2026-01-20 • via Nuitee
K
Kelsey • family_with_children • ca
8
Pros:

Kid friendly with water slide that staff had no problem ensuring was running.

2026-01-19 • via Nuitee
S
Senait • family_with_children • ca
7
Pool was good peaceful and nice
Pros:

The location was good 10 bucks for every person 40 bucks for four people I liked the swimming pool nice the hot tub was heavenly

Cons:

There's no freezer and air conditioning

2026-01-19 • via Nuitee
A
arshwinder • family_with_children • us
6
2026-01-19 • via Nuitee
Y
Yealyn • family_with_children • ca
8
Relaxing
Pros:

The pool with slide

Cons:

None

2026-01-19 • via Nuitee
O
Oleksandr • couple • ua
10
2026-01-19 • via Nuitee
R
Rochelle • family_with_children • ca
9
A very nice stay
Pros:

Room was clean and a good amount of space for a standard double queen room. The beds were super comfortable, and the waterslide is really fun. The pool is a nice temperature, and the hot tub is nice and hot. The fitness room has everything you need for a simple workout, although one of the Elliptical machines was broken. It's right across the street from a great mall work lots of options for food.

Cons:

I'm not sure if we just didn't see it, but the wing we were staying in didn't have an elevator. The chairs next to the table/desk were really low so it made using the table a bit awkward.

2026-01-19 • via Nuitee
M
Mel • family_with_children • ca
10
Pros:

My eye ap was only 3 blocks away.

2026-01-19 • via Nuitee
J
Jason • family_with_children • ca
7
Pros:

Breakfast was excellent. Good value and tasty

Cons:

A/C wasn't great in the room

2026-01-19 • via Nuitee
O
Oleksandr • couple • ca
10
2026-01-19 • via Nuitee