Best Western Executive Suites

Hotels
Best Western
8.2 (500 reviews)
303 Shoney Dr , Columbus , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Cleanliness issues
Rude service from staff

Categories

Cleanliness
7.09
Several comments highlight cleanliness issues, including mold and dirty facilities.
Service
8.06
Mixed reviews; some praised helpful staff, while others reported rude service.
Location
9.6
Positive remarks about convenient access to restaurants and stores.
Room Quality
7.55
Comments mention a mix of positives about the room but also complaints about bugs and comfort.
Amenities
8.58
Some amenities like breakfast and pool received positive feedback, though others were lacking.
Value for Money
7.54
Perceived as not worth the price by some guests, though others felt it was acceptable.
Food and Beverage
8.59
Breakfast options were praised, but some items were noted to be lacking.
Overall Experience
8.56
General sentiment is mixed but leans positive with several guests indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:59

Property Description

Welcome to Best Western Executive Suites, your ideal choice for accommodation in Columbus.

Luxurious Amenities: Enjoy complimentary high-speed WiFi throughout the property and unwind with a TV in every room for your entertainment needs.

Convenience at Your Fingertips: Benefit from our 24-hour front desk service, ensuring assistance whenever you need it. Additionally, take advantage of our on-site meeting facilities for your business or event needs.

Book your stay now at Best Western Executive Suites and experience comfort and convenience like never before.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: GTR

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 500 reviews
Cleanliness: 7.09
Service: 8.06
Location: 9.6
Room Quality: 7.55
Amenities: 8.58
Value for Money: 7.54
Food and Beverage: 8.59
Overall Experience: 8.56
V
Vantashia couple us
1
It was horrible, had a smell as soon as you entered.
Pros:

Nothing!

Cons:

The property was outdated and the pictures were not the same view of the actual hotel.

2026-08-19 via Nuitee
S
Shane extended_group us
8
2026-08-16 via Nuitee
D
Diane couple us
8
Overall pleasant.
Pros:

The breakfast was above expectations and the location was great for reaching our meeting location.

Cons:

The rooms were nice and the facilities were clean. However, after remarking there was no carpet that never feels clean, there was a black coal like substance on the floor that stuck to my feet.
And, I could not get a paper receipt, even tho she printed one at checkin for me to sign. I was on an expense account and needed to turn in a receipt for reimbursement. That was a turn off.

2026-08-14 via Nuitee
T
Timothy couple us
10
2026-08-04 via Nuitee
J
Janna solo_traveller us
8
It was good.
Pros:

The staff were very friendly.
The breakfast was awesome!

Cons:

The floor in our room was dirty.

2026-08-02 via Nuitee
M
Maria solo_traveller us
10
2026-07-12 via Nuitee
G
Gertrude couple us
10
Awesome
Pros:

Everything

Cons:

Nothing

2026-07-01 via Nuitee
A
Alan solo_traveller us
9
Pros:

Large room

Cons:

Everything was good

2026-06-30 via Nuitee
C
Crystal Riehle solo_traveller us
10
2026-06-29 via Nuitee
R
Randy solo_traveller us
7
2026-06-29 via Nuitee
S
Sheryl solo_traveller us
10
Front desk clerk, breakfast and morning crew
Pros:

Cleanest

Cons:

Nothing

2026-06-26 via Nuitee
J
Jakirah solo_traveller us
8
2026-06-24 via Nuitee
O
ophelia couple us
10
I will stay here everytime I’m in the area
Pros:

Good area

2026-06-21 via Nuitee
M
Mitsia solo_traveller us
10
2026-06-21 via Nuitee
M
McDonald solo_traveller us
9
2026-06-20 via Nuitee
M
Morgan couple us
5
One stay was good.
Pros:

Close to where we needed to be for the weekend.

Cons:

Room was hot, phone didn’t work, shower barely put out water, cobwebs hanging in the bathroom. Bed was stiff. Summer time the pool wasn’t available.

2026-06-15 via Nuitee
G
Gemetric solo_traveller us
8
It was a good stay
Pros:

Accessible

Cons:

Old Furnishings

2026-06-15 via Nuitee
B
Bulloch couple us
5
Pool is out of service so this really made me upset😩 as I use it for exercising. Don't stay there
Pros:

It was the best breakfast I have ever had at that time.. however, three days and no different in foods another words , same food choices, no fried eggs or omelets were offered. Try to offer some hints for a gluten free snacks or food. Not interested.

Cons:

There was a fan in the room that was quite noisy, it didn't have a bath mat in the bathroom after being told I was handicap. Also, there was some mold in the tub, however, I sprayed some bleach on it. Normally I would have left and gone to another hotel, but to the MSU graduations I didn't have much choice. Also, felt unsafe there as my door was not completely sealed . However, the owner did offer to put me in another room but I'm to old to repack and move again

2026-06-13 via Nuitee
S
Sean solo_traveller us
8
2026-06-11 via Nuitee
S
Sharon solo_traveller us
8
2026-06-04 via Nuitee