Best Western Executive Suites

Hotels
•
Best Western
8.2 (459 reviews)
303 Shoney Dr , Columbus , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Heated pool
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Cleanliness issues
Rude service from staff

Categories

Cleanliness
7.09
Several comments highlight cleanliness issues, including mold and dirty facilities.
Service
8.06
Mixed reviews; some praised helpful staff, while others reported rude service.
Location
9.6
Positive remarks about convenient access to restaurants and stores.
Room Quality
7.55
Comments mention a mix of positives about the room but also complaints about bugs and comfort.
Amenities
8.58
Some amenities like breakfast and pool received positive feedback, though others were lacking.
Value for Money
7.54
Perceived as not worth the price by some guests, though others felt it was acceptable.
Food and Beverage
8.59
Breakfast options were praised, but some items were noted to be lacking.
Overall Experience
8.56
General sentiment is mixed but leans positive with several guests indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:59

Property Description

Welcome to Best Western Executive Suites, your ideal choice for accommodation in Columbus.

Luxurious Amenities: Enjoy complimentary high-speed WiFi throughout the property and unwind with a TV in every room for your entertainment needs.

Convenience at Your Fingertips: Benefit from our 24-hour front desk service, ensuring assistance whenever you need it. Additionally, take advantage of our on-site meeting facilities for your business or event needs.

Book your stay now at Best Western Executive Suites and experience comfort and convenience like never before.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: GTR

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    Children up to and including 17 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 459 reviews
Cleanliness: 7.09
Service: 8.06
Location: 9.6
Room Quality: 7.55
Amenities: 8.58
Value for Money: 7.54
Food and Beverage: 8.59
Overall Experience: 8.56
C
Christina • couple • us
4
2026-04-13 • via Nuitee
L
LaQuisa • solo_traveller • us
8
2026-04-12 • via Nuitee
H
Hurt • couple • us
10
Came on business, felt like vacation
Pros:

Proximity to a lot of different restaurants and stores

Cons:

No dislikes

2026-04-11 • via Nuitee
D
David • couple • us
6
2026-04-08 • via Nuitee
F
Felix • couple • us
10
2026-04-02 • via Nuitee
F
Felix • couple • us
10
2026-04-02 • via Nuitee
C
chermaine • couple • us
5
2026-03-26 • via Nuitee
B
Brandon • family_with_children • us
3
Pretty dissatisfied
Pros:

Not much to like

Cons:

Indoor pool was cold(only reason we booked was here was to swim), water pressure in shower was very poor, beds were uncomfortable. Desk staff was VERY rude

2026-03-19 • via Nuitee
J
Julie • couple • us
6
Cons:

Older building. Not well kept up.

2026-03-03 • via Nuitee
N
Nancy • couple • us
9
2026-02-28 • via Nuitee
R
ROBERT • couple • us
9
The stay was great
Pros:

Everything was great would stay there the next that in the city.

Cons:

Not a thing

2026-02-26 • via Nuitee
M
Mennicha • couple • us
10
2026-02-15 • via Nuitee
B
Boelk • family_with_children • us
10
2026-02-11 • via Nuitee
R
RICHARD • family_with_children • us
10
2026-01-29 • via Nuitee
J
Jannette • couple • us
10
2026-01-22 • via Nuitee
S
Stephanie • couple • us
10
Pros:

Easy to get to

2026-01-22 • via Nuitee
L
Landon • couple • us
1
Wouldn’t let me check in but also wouldn’t give me my money back for my stay then was rude the whole time. I don’t recom
Pros:

Very rude and unprofessional.

2026-01-19 • via Nuitee
J
James • solo_traveller • us
8
Excellent staff and accommodation
2026-01-19 • via Nuitee
L
Lourdes • family_with_children • us
1
AWEFULL
Pros:

Breakfast was ok-ish, since they have waffle maker, eggs were tasteless, the rest was just fine, coffee was not good, I know I will run out of space in the didn't like section, they have the gut of charging 100.00 extra to cover for damages, What ??????
it was refundable and we got it back.

Cons:

The facility is dirty, the floor was dirty, we have to keep our shoes on all the time, the faucet of the sink had to be placed in certain position or would leak, small bathroom, small toilet, tub retain the water, A/C vent were dirty, dusty, you can tell it has not been cleaned in years, pillows were the size of a cushion and were uncomfortable and blankets were OLD and a bad shape, front door did not close properly and we feel unsafe because we were on the first floor and the parking lot was just right there (someone can easily break in) RIDICULOUS price for one night, and 25.00 fee from you NEVER AGAIN!!!

2026-01-19 • via Nuitee
J
Jan • family_with_children • us
10
Loved it!
Pros:

Loved the hot breakfast! Great staff and clean spacious room!

2026-01-15 • via Nuitee