OZO Hotels Arena Amsterdam

Hotels
7.4 (9782 reviews)
Karspeldreef 2 , Amsterdam , nl

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location for concerts
Friendly staff
Cons:
Poor cleanliness in bathrooms
Unsatisfactory breakfast quality

Categories

Cleanliness
6.54
Many reviews indicate poor hygiene in the bathroom along with visible mold and hair from previous guests.
Service
8.51
Generally positive comments about staff friendliness and service.
Location
8.55
Conveniently located close to the ZiggoDome and public transport, appreciated by guests.
Room Quality
7
Mixed feelings; while some rooms were described as fine, others had issues like cleanliness and maintenance.
Amenities
7.53
Basic amenities provided; however, there were some complaints regarding the quality of breakfast items.
Value for Money
6.99
Some guests found the price a bit high for the offered quality, especially concerning the cleanliness.
Food and Beverage
6.54
Breakfast was often rated poorly, with comments on stale bread and lack of variety.
Overall Experience
7.51
General satisfaction with the stay, but significant room for improvement mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:18

Property Description

Modern Rooms with Amenities
Experience comfort and convenience in our air-conditioned rooms featuring flat-screen TVs, safes, and electric kettles. The private bathrooms are equipped with hairdryers for your convenience.

Convenient Location
Situated just 1 km from Amsterdam Arena, our hotel is a short walk from public transportation, making it easy to explore the city. With on-site parking available, you can conveniently travel by car as well.

Dining and Fitness Options
Indulge in delicious meals at our on-site restaurant or maintain your fitness routine at the free fitness centre. Stay connected with complimentary WiFi throughout the property.

Book your stay at OZO Hotels Arena Amsterdam for a blend of modern comfort and convenience in the vibrant city of Amsterdam.

Important information:

The restaurant will be closed during the weekends. The restaurant will also be closed during Christmas.

Parking is subject to availability due to limited spaces and cannot be reserved in advance.

For booking of more than 5 rooms, different policies and conditions aply.

Please note that the pre-authorization fee will be returned to the guest following check-out. Please note that it may take some time to appear in the guest's account.

Please note that the credit card that is used for the booking needs to be present at check-in. When this credit card is not available please bring a photocopy of the credit card with authorization of the owner.

Please note that guests may be assigned a different room type during periods of limited availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People 4 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.4
Based on 9782 reviews
Cleanliness: 6.54
Service: 8.51
Location: 8.55
Room Quality: 7
Amenities: 7.53
Value for Money: 6.99
Food and Beverage: 6.54
Overall Experience: 7.51
E
Elena • extended_group • es
6
Cons:

El servicio de limpieza de la habitación pésimo.La primera vez en mi vida que me encuentro con las camas sin hacer y encontré polvo ya el primer día y siguió durante mi estancia y estoy segura que los siguientes huéspedes se encontrarán lo mismo. Armario de una puerta para colgar ropa de tres personas ya que era una habitación triple.

2026-04-04 • via Nuitee
T
Tukayaname • family_with_children • nl
8
Pros:

Hygiëne was top

2026-04-04 • via Nuitee
Артем • family_with_children • ua
7
2026-04-03 • via Nuitee
N
Nicklas • couple • dk
6
2026-04-03 • via Nuitee
M
MERIEM • family_with_children • gb
8
I enjoy my stay in the hotel and I would recommend it to my friends and family
Pros:

Staff were friendly and professional
Room was clean
Close to public transport

Cons:

The work around the area

2026-04-03 • via Nuitee
S
Shadia • couple • se
10
Pros:

Trevlig personal

2026-04-03 • via Nuitee
C
Corentin • couple • fr
7
2026-04-02 • via Nuitee
K
KFwong1986 • family_with_children • nl
7
2026-04-02 • via Nuitee
L
Lotte • couple • nl
1
Vreselijk
Pros:

Locatie was op goede afstand van de Ziggo dome.

Cons:

Grote lekkage op de kamer en extreem vies. Spullen beschadigd door de lekkage uit de kraan, waar ook vieze gele vloeistof uitkwam. Hotel gaf aan dat we een mail moesten sturen om een klacht in te dienen over het verblijf. Er is geen mogelijkheid tot communicatie met het hotel. Na 2 weken nog geen reactie ontvangen. Telefonisch geven ze steeds aan dat ze gaan terugbellen, maar telkens geen reactie meer ontvangen. Echt schandalig.

2026-04-02 • via Nuitee
R
Raed • couple • jo
1
2026-04-02 • via Nuitee
J
Jana • couple • de
7
Preis-Leistung gut 👍
Pros:

Verhältnismäßig günstiger Preis mit nahegelegener Metro- Haltestelle. Schöne Zimmer, schöner Frühstücksbereich mit guter Auswahl

Cons:

Lampe neben dem Bett war kaputt, Batterien im Fernseher war leer (beides während Dauer des Aufenthaltes von 4 Nächten nicht behoben). Nach der Reinigung Haare im Bad. Hatten noch einen vollen Pizzakarton im Zimmer, dieser wurde weggeworfen.

2026-04-02 • via Nuitee
J
Jeremie • solo_traveller • it
10
Parfait
Pros:

Chambre propre spacieuse et ayant une excellente position géographique

Cons:

RIEN

2026-04-02 • via Nuitee
J
Jeffery • solo_traveller • gb
10
2026-04-02 • via Nuitee
J
Jordin • couple • nl
7
2026-04-02 • via Nuitee
P
Pablo • family_with_children • es
8
2026-04-02 • via Nuitee
M
Mieke • family_with_children • nl
4
Pros:

Lieve vriendelijke barman.

Cons:

Vieze badkamer, extreem lawaaiige douche.
Smoetzige handdoeken.
Onvriendelijke receptie.

2026-04-01 • via Nuitee
L
louise • solo_traveller • gb
6
Good nights sleep and close to metro.
Pros:

Comfy bed
Lovely restaurant

Cons:

Room wasn’t properly cleaned when we arrived, still had the toothbrushes of the last guests on the bathroom.

2026-04-01 • via Nuitee
E
Erdem • couple • de
8
2026-04-01 • via Nuitee
A
An Na • couple • de
10
2026-04-01 • via Nuitee
V
Vecvagare • couple • lv
7
2026-04-01 • via Nuitee