OZO Hotels Arena Amsterdam

Hotels
7.4 (10872 reviews)
Karspeldreef 2 , Amsterdam , NL
+31 20 220 2500

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Excellent location near Ziggo Dome and public transport
Good value for money / affordable
Helpful and efficient staff in several reviews
Comfortable beds in multiple rooms
On-site lobby bar and restaurant
Cons:
Cleanliness issues: moldy shower joints, stained carpets, unclean corridors
Aged/technical room problems: old TVs, poor Wi‑Fi, noisy fridge
Breakfast overpriced, limited vegan/plant-milk options and some poor quality items
Inconsistent service (manager incident reported) and staff sometimes unfriendly
Small parking and occasional low room temperature

Categories

Cleanliness
5
Multiple reviews cite moldy shower joints, clogged/outdated showers, stained carpets and unclean corridors — clear negative sentiment on cleanliness.
Service
7.3
Mixed: several guests praise helpful and efficient staff and quick check-in, but others report unfriendly or unhelpful interactions (manager handling of broken shower) and staff appearing stressed.
Location
9.8
Consistently praised: very close to Ziggo Dome/Afas Live and near metro station — strong positive sentiment for location and transport links.
Room Quality
6.4
Mixed-to-negative: some guests find beds comfortable, but others report outdated/technical issues (old TVs, poor Wi‑Fi), noisy fridges, shower problems and occasional mold.
Amenities
6.9
Mixed: on-site lobby bar/restaurant noted positively, but breakfast offerings, lack of vegan/plant-milk options, weak Wi‑Fi and small parking reduce the score.
Value for Money
9
Several reviewers explicitly mention good price/quality and value for money, making this a clear positive aspect.
Food and Beverage
6.2
Mostly critical: breakfast described as expensive/disappointing, canned fruit, artificial juices and missing vegan options; some elements acceptable but overall below par.
Overall Experience
8.6
Overall sentiment leans positive due to excellent location and value, despite cleanliness and some service/amenity issues; overall stay generally satisfactory for concert/business stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Modern Rooms with Amenities
Experience comfort and convenience in our air-conditioned rooms featuring flat-screen TVs, safes, and electric kettles. The private bathrooms are equipped with hairdryers for your convenience.

Convenient Location
Situated just 1 km from Amsterdam Arena, our hotel is a short walk from public transportation, making it easy to explore the city. With on-site parking available, you can conveniently travel by car as well.

Dining and Fitness Options
Indulge in delicious meals at our on-site restaurant or maintain your fitness routine at the free fitness centre. Stay connected with complimentary WiFi throughout the property.

Book your stay at OZO Hotels Arena Amsterdam for a blend of modern comfort and convenience in the vibrant city of Amsterdam.

Important information:

The restaurant will be closed during the weekends. The restaurant will also be closed during Christmas.

Parking is subject to availability due to limited spaces and cannot be reserved in advance.

For booking of more than 5 rooms, different policies and conditions aply.

Please note that the pre-authorization fee will be returned to the guest following check-out. Please note that it may take some time to appear in the guest's account.

Please note that the credit card that is used for the booking needs to be present at check-in. When this credit card is not available please bring a photocopy of the credit card with authorization of the owner.

Please note that guests may be assigned a different room type during periods of limited availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Location

Guest Reviews

7.4
Based on 10872 reviews
Cleanliness: 5
Service: 7.3
Location: 9.8
Room Quality: 6.4
Amenities: 6.9
Value for Money: 9
Food and Beverage: 6.2
Overall Experience: 8.6
V
van Dommele • family_with_children • nl
9
2026-11-07 • via Nuitee
A
Ana • family_with_children • pt
10
2026-11-07 • via Nuitee
T
TonyTak • couple • it
9
2026-11-06 • via Nuitee
V
Vicky • extended_group • ie
8
Pros:

Location was great, 3 Min walk to Metro.

2026-11-06 • via Nuitee
H
Halil • family_with_children • nl
2
Cons:

Vlekken op de vloer, maar er was geen personeel aanwezig om het schoon te maken in een 4* hotel.
De badkamer erg vies, de hele douchecabine is beschimmeld.

2026-11-06 • via Nuitee
V
Viktoriia • extended_group • ua
6
Pros:

Гарна локація: поруч метро і парк для пробіжок.
Персонал привітний.
Прибирали постійно і постійно змінювали рушники.
Доволі скромний сніданок, але смачний.

Cons:

Так і не розібралась як увімкнути тепло в номері, бо було трохи прохолодно.
Двері у ванну кімнату мають нормальну щілину - це не про особисті кордони, якщо ти проживаєш із колегою.
Цей номер хіба якщо ти один будеш там жити.
Сама душова дуже сильно втомилась.
Не було тапочок в номері.
Це не виглядає як 4 зірки.

2026-11-06 • via Nuitee
L
Lois • couple • gb
8
2026-11-06 • via Nuitee
M
Maren • extended_group • no
5
2026-11-05 • via Nuitee
C
Colette • couple • nl
8
2026-11-05 • via Nuitee
K
krs • family_with_children • nl
10
2026-11-05 • via Nuitee
A
András • couple • hu
7
Pros:

Egyszerű, jó elhelyezkedés, néhány napos kikapcsolódáshoz ideális. Metróval történő megközelítés szuper.

Cons:

427: A hajszárító nem működött. A padlón nem szőnyeg, hanem műkő volt ezért hideg volt. A szobai fűtés/klíma nem tudta felmelegíteni a szobát a kívánt hőfokra. A szobában és a reggelinél is hiányoltam a citromlét a teához. A normál és a növényi tej mellett szükség lett volna laktózmentesre is.

2026-11-05 • via Nuitee
M
Monika • family_with_children • us
7
Pros:

The bar tender was great and provided an excellent dining experience and the food at the restaurant was very good.

Cons:

The location was a farther distance away from things then I would like for traveling with family and luggage. It would be good for a business trip but not as easy to quickly get services.

2026-11-05 • via Nuitee
A
Armin • family_with_children • hr
10
2026-11-05 • via Nuitee
R
Romy • couple • de
5
Wenn man wirklich nur dort übernachtet, ist es voll in Ordnung.
Pros:

Schönes Zimmer und gute Parkmöglichkeiten

Cons:

Keine Haken für Handtücher oder Ablagen im Badezimmer, verkalkte Dusche, brauner Fleck an der Decke

2026-11-05 • via Nuitee
F
Franky • couple • nl
5
2026-11-05 • via Nuitee
M
Malicia • extended_group • fr
10
2026-11-03 • via Nuitee
C
Christina • family_with_children • de
7
2026-11-03 • via Nuitee
J
Judith • couple • us
6
Adequate.
Pros:

Good location to Metro.

Cons:

Very dirty carpets in hallways.
Shower floods floor.
No restaurants in area. Very dark at night when walking to hotel from Metro.
Checkin staff person not helpful especially after traveling for many hours. Most of front desk staff helpful.

2026-11-03 • via Nuitee
A
AHMED • couple • lu
7
2026-11-03 • via Nuitee
C
CARLA • family_with_children • es
7
Alojamiento cerca de Ikea
Pros:

Las instalaciones, el tamaño de la habitación y el desayuno bueno

Cons:

No se llevaron la basura del baño del huésped anterior

2026-11-03 • via Nuitee