OZO Hotels Arena Amsterdam

Hotels
7.4 (10805 reviews)
Karspeldreef 2 , Amsterdam , NL
+31 20 220 2500

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Good location for concerts
Friendly staff
Cons:
Poor cleanliness in bathrooms
Unsatisfactory breakfast quality

Categories

Cleanliness
6.54
Many reviews indicate poor hygiene in the bathroom along with visible mold and hair from previous guests.
Service
8.51
Generally positive comments about staff friendliness and service.
Location
8.55
Conveniently located close to the ZiggoDome and public transport, appreciated by guests.
Room Quality
7
Mixed feelings; while some rooms were described as fine, others had issues like cleanliness and maintenance.
Amenities
7.53
Basic amenities provided; however, there were some complaints regarding the quality of breakfast items.
Value for Money
6.99
Some guests found the price a bit high for the offered quality, especially concerning the cleanliness.
Food and Beverage
6.54
Breakfast was often rated poorly, with comments on stale bread and lack of variety.
Overall Experience
7.51
General satisfaction with the stay, but significant room for improvement mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:18

Property Description

Modern Rooms with Amenities
Experience comfort and convenience in our air-conditioned rooms featuring flat-screen TVs, safes, and electric kettles. The private bathrooms are equipped with hairdryers for your convenience.

Convenient Location
Situated just 1 km from Amsterdam Arena, our hotel is a short walk from public transportation, making it easy to explore the city. With on-site parking available, you can conveniently travel by car as well.

Dining and Fitness Options
Indulge in delicious meals at our on-site restaurant or maintain your fitness routine at the free fitness centre. Stay connected with complimentary WiFi throughout the property.

Book your stay at OZO Hotels Arena Amsterdam for a blend of modern comfort and convenience in the vibrant city of Amsterdam.

Important information:

The restaurant will be closed during the weekends. The restaurant will also be closed during Christmas.

Parking is subject to availability due to limited spaces and cannot be reserved in advance.

For booking of more than 5 rooms, different policies and conditions aply.

Please note that the pre-authorization fee will be returned to the guest following check-out. Please note that it may take some time to appear in the guest's account.

Please note that the credit card that is used for the booking needs to be present at check-in. When this credit card is not available please bring a photocopy of the credit card with authorization of the owner.

Please note that guests may be assigned a different room type during periods of limited availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Location

Guest Reviews

7.4
Based on 10805 reviews
Cleanliness: 6.54
Service: 8.51
Location: 8.55
Room Quality: 7
Amenities: 7.53
Value for Money: 6.99
Food and Beverage: 6.54
Overall Experience: 7.51
K
Karel • solo_traveller • cz
9
2026-09-19 • via Nuitee
A
AIDA • solo_traveller • es
4
2026-09-19 • via Nuitee
K
Kurt • couple • de
8
Für einen Kurzurlaub und Sightseeing bestens geeignet
Pros:

Das Hotel liegt verkehrsgünstig nah an der U-Bahn, das Personal ist sehr freundlich, alles ist sauber und es gibt ein gutes Frühstücksbuffet.

2026-09-19 • via Nuitee
M
michael • solo_traveller • gb
10
Pros:

Location was great very close to the met/train. Just out of all the hussle of city centre. Football stadium 1 stop away on met which is perfect. Staff were excellent rooms were comfortable and plenty big enough. Coffee in the hotel bar was best we had while we were there made by the lovely bar staff. Receptionists were all very helpful and friendly will definitely stay here again.

Cons:

N/a

2026-09-19 • via Nuitee
C
Chunfang • solo_traveller • cn
8
Pros:

工作人员很nice

2026-09-19 • via Nuitee
A
Abygael • couple • fr
10
C’est magique !
Pros:

C’était super !

Cons:

On entend un peu les personnes parler qui sont dans les couloirs et quand on prend la douche l’eau coule à l’extérieur de la douche et ça en met partout c’est dommage

2026-09-18 • via Nuitee
S
Sören • solo_traveller • de
7
Pros:

Weitestgehend war es ruhig und die Zimmer Türen schließen auch leise, was für deutlich weniger Lautstärke Nachts sorgt.

Cons:

Die Dusche war nicht voll funktionsfähig

2026-09-18 • via Nuitee
V
Vivien • family_with_children • de
8
2026-09-18 • via Nuitee
M
manuela • couple • at
7
Um den Preis mehr erwartet
Pros:

Nähe zur Metro….Nettes Personal…komfortables Zimmer mit Kühlschrank….Frühstück ausreichend

Cons:

Leider lässt die Sauberkeit zu wünschen übrig im Zimmer lagen tagelang die Brösel und Haare ….im Badezimmer gibt es keine Haken für die Handtücher ….Die Glaswand des Badezimmers wurde sicherlich schon länger nicht gereinigt und war sehr verschmutzt… auch die Zimmertür war verschmutz was eigentlich nicht zu übersehen war und das wurde die ganze Woche nicht gereinigt

2026-09-18 • via Nuitee
C
CG • couple • nl
7
was goed
Pros:

klant vriendelijkheid van het persooneel.
ontbijt was goed
Was een super douche met stort douche
ontvnagst bij hotel erg vriendelijk

Cons:

Raam wat niet voldoende sloot bij kamer 425 gemeld aan receptie,
stoel waar een laagje stof op lag op het spoor van de stoel .
badkamer toegangsdeur waar rubber niet lekker van in zn vel zat
ontbijt bepaalde producten erg gezoet

2026-09-18 • via Nuitee
B
Bart • solo_traveller • be
9
Pros:

Goeie service en gastvrijheid

Cons:

Tapijten in de gang

2026-09-18 • via Nuitee
A
Axelle • couple • be
9
Très belle hôtel
Pros:

Très belle hôtel et propre, le parking même si pour moi il devrait être gratuit pour les personnes logent dans l’hôtel reste raisonnable. Nous avons mangée au restaurant 2 jours la nourriture était très bonne et le monsieur au cheveux gris était vraiment très sympathique. L’emplacement de l’hôtel est bien aussi à 5 minutes à pied du métro (prévoir du liquide)

Cons:

La porte de la douche est à revoir impossible de prendre une douche sans que l’eau ne coule sur tout le sol de la salle de bain ainsi que dans la chambre.. nous avons dû tout ramasser

2026-09-18 • via Nuitee
K
Karim • solo_traveller • gb
5
No too bad, lots of room for improvement.
Pros:

Reasonably priced

Cons:

Lots of construction work in the area.
Tiny room labelled as gym so dont have great expectations.
Room was missing iron board but provided when looked for.
Shower drain drains poorly with water flooding outside the shower and all towels were used to contain it.
Cleaner insists on taking the card if left in the socket (which is what I was advised by the receptionist to leave the room cool)…the cleaner doesnt just remove it, they rake it as if it s their right, done two days in a row!

2026-09-18 • via Nuitee
K
Kyle • solo_traveller • gb
7
Pros:

Close to Metro and the reception staff were very nice and helpful.

Cons:

Thin walls so cleaning staff very easily heard.
No shops close so had to catch metro to Lidl for drinks and snacks.
Had the do not clean sign and staff still came in to clean, staff did a great job cleaning but we did leave the sign on do not disturb.

2026-09-17 • via Nuitee
M
Marco Teeuwen • solo_traveller • nl
8
Lekker verblijf voor goede prijs
Pros:

Ruime kamer, vriendelijke ontvangst

Cons:

Afstandsbediening tv weg

2026-09-17 • via Nuitee
M
Maurice • solo_traveller • nl
7
2026-09-17 • via Nuitee
R
Rudy • family_with_children • be
8
Point de départ vers Amsterdam mais rien dans le quartier de l’hôtel
Pros:

Personnel aimable resto correct même si le menu est court

Cons:

La propreté mon dieu non

2026-09-17 • via Nuitee
A
Anne • couple • nl
9
2026-09-17 • via Nuitee
S
Sheikh • couple • be
8
Comforting
Pros:

Easily accessible

Cons:

Lot of construction around it and not easy to walk to

2026-09-17 • via Nuitee
C
Cristina • extended_group • es
7
Correcto excepto por algunos detalles
Pros:

La ubicación en la zona del estadio es práctica, puedes tomar el metro en pocos minutos y moverte por la ciudad.
La habitación es correcta en tamaño y cómoda en general.
El baño quizá menos cuidado pero correcto.
El desayuno básico pero igualmente correcto.

Cons:

En el baño no hay donde colgar la toalla del lavabo, la tienes que dejar al otro lado, es algo incomodo. Tampoco cuenta con balda, encimera o mueble de aseo, esto te obliga a dejar todo fuera del baño. El secador de pelo no es pequeño, es mínimo y por tanto inútil.
Le pondría más puntuación, pero por el precio que pagamos estos detalles son fundamentales

2026-09-17 • via Nuitee