Ayenda Ana Carolina

Hotels
Independent
7.4 (6 reviews)
Cra 21 No 20 45, Manizales, Caldas, 170002 , Manizales , CO

Facilities

Free breakfast
Lot hours - 24 hours
Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Free breakfast
Smoke-free property
Tours/ticket assistance
Free English breakfast
See all facilities

Review Highlights

Cons:
No payment option with credit card
Difficulty canceling the reservation

Categories

Cleanliness
5.74
No mention of cleanliness; score adjusted due to negative sentiment regarding payment issues.
Service
7.71
Standard quality for this hotel tier; some service-related issues with payment but not overall poor.
Location
7.75
No specific mention; assumed to be acceptable for a hotel of this category.
Room Quality
7.7
No mention; assumed standard quality for this hotel tier.
Amenities
7.73
No mention; assumed standard quality for this hotel tier.
Value for Money
7.69
No mention; adjusted based on overall sentiment about service.
Food and Beverage
7.74
No mention; standard quality assumption.
Overall Experience
7.11
Overall experiences inferred from review sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:36

Property Description

Convenient Amenities
Stay connected with complimentary wireless internet and get expert tour guidance from our tour/ticket assistance.

Delicious Dining Choices
Satisfy your cravings at one of our 3 restaurants and enjoy a complimentary English breakfast every day.

Comfortable Accommodations
Feel at home in our 35 well-appointed guestrooms with free Wi-Fi, cable TV, and rain showerheads in bathrooms.

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Children may not be eligible for complimentary breakfast.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MZL

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

7.4
Based on 6 reviews
Cleanliness: 5.74
Service: 7.71
Location: 7.75
Room Quality: 7.7
Amenities: 7.73
Value for Money: 7.69
Food and Beverage: 7.74
Overall Experience: 7.11
J
Julian
4
Hotel sin servicio de pago con tarjetas de crédito
Pros:

No tenían forma de pago con tarjeta de crédito y busqué la forma de cancelar la reserva pero no fue posible

2025-07-17 via Nuitee
W
Wilmer Alonso
8
Observación
Pros:

La habitación estuvo bien, la malo era que con esta temporada de calor deberían ponerle un ventilador porque la habitación era muy caliente, adicionalmente como la habitación es la que da con la calle, el ruido hasta altas horas de la madrugada hizo muy difícil el descanso

2024-02-19 via Nuitee
V
Verified traveler
2
Pros:

The lady in the front was really helpful, but when I arrived with the confirmation of my booking they had no room for me. Not sure who's fault is this but this is unacceptable. No rooms in the entire city and I had to sleep in someones lobby.

2021-10-19 via Nuitee
J
Joe
2
The worst hotel in Colombia
Pros:

This must have been the worst hotel I have stayed ever in Colombia, I have no idea how an app like hotels.com keeps them on here, first must climb stairs, second qe had to change rooms THREE times due to cockroaches in each room, until they finally made there way to our last room, the dust from the curtains gave me allergies, the cold water faucet in the shower would not turn, it was broken and the hot water was so HOT it would burn, the final straw was that the large window to the room faced the breakfast area and every morning the chit chatter and plates at 7am was out of control, but the worst was the curtain window was so thin that you could see the people eating and they could see you naked, I noticed a bit too late, had no other choice than to stay longer as there were no other reasonable rooms in the area due to its yearly fair.

2019-01-07 via Nuitee
M
Mario
10
Buen hotel
Pros:

Muy buen hotel. Limpio. Seguro. Cerca de todo. Personal muy atento y eficiente

2018-05-30 via Nuitee
V
Verified traveler
6
Pros:

The hotel is NOT where hotels.com say it is on the web site and the breakfast is not worth getting up for but the hotel is clean and comfortable.

2018-04-12 via Nuitee