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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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24-hour front desk
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Heating
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Family rooms
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Laundry
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Dry cleaning
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Valet parking
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Vending machine - drinks
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Public transport tickets
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Vending machine - snacks
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Wine/champagne
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Key card access
Review Highlights
Categories
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Property Description
Modern Comforts and Convenient Location
Acostar Hotel, just 300 m from Leidseplein, offers stylish non-smoking rooms with free high-speed Wi-Fi. Enjoy Auping beds, flat-screen TVs, and sleek bathrooms with rain showers.
Convenient Amenities
Guests can indulge in complimentary coffee and tea in the lobby, grab snacks from vending machines, or rent a bike for exploring the city. The 24-hour reception ensures your needs are always met.
Explore with Ease
With Vondelpark a short stroll away and iconic museums within walking distance, Acostar Hotel is the perfect base for your Amsterdam adventure. Book now for a memorable stay!
Please note that the hotel is located in a vibrant area. This might cause some disturbances.
Please note that there is no elevator available
If you would like more information about parking nearby the accommodations, please contact the hotel directly. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Please note in case the reservation is prepaid with a credit or debit card, the same card needs to be present at the time of check-in. The city tax needs to be paid on arrival with the same card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 3 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Parking
Private parking is possible at a location nearby (reservation is needed) and costs EUR 40 per day.
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Pets
Pets are not allowed.
Location
Guest Reviews
This hotel is nothing like the photos. I checked in and immediately checked out. The room was damaged and poorly maintained, with patched and dirty walls, stained bathroom tiles, and a blocked sink that overflowed. I disputed the charge with my credit card because the hotel is simply not as advertised. I booked a nearby 4-star hotel for almost the same price, and the difference was night and day. I also saw other guests complaining at reception. Avoid this place.
Infestation de punaises de lit dans l’hôtel et refus de remboursement, malhonnêteté et mauvaise foi du personnel.
Tout.
A cama era muito confortável e a staff muito simpática
Não havia ar condicionado, mas é raro conseguir ar condicionado nestas zonas de Amsterdão
Lits confortables
Calme
La ubicación excelente, esta en el centro de la ciudad
No me gustaron la escalera. Estaba en un 4to piso
L'unica cosa positiva di questa struttura è la posizione ma del.resto abbiamo ricevuto un trattamento orribile
Prima cosa: personale scortese, superficiale, distante e non propenso a risolvere i problemi.
2: le foto rappresentano tante camere ma quella che vi assegneranno è una camera che compare solo in una foto, piccola, scomoda e senza ricircolo dell'aria.
3: rumori della strada della movida notturna.
4: caldo afoso e senza aria condizionata, in un metro di stanza non si dorme per il caldo terribile
Centrico y cama muy comoda
No habia aire acondicionado, hacia mucha calor, tanto en la habitación como en el resto de alojamiento
جميل بصراحه والمنطقه حلوه
🚨DO NOT STAY HERE🚨 I don’t even know where to begin. The pictures of the room on VRBO or spacious and featured a larger room, but when we open the door to our room, the bed was almost hitting the door and the bathroom was the smallest bathroom ever. You could wash your hands well on the toilet. Additionally the room was a complete mess, dirt everywhere the moment we walked in. Seemed really weird because all of the reviews on VRBO were really positive. I promptly checked TripAdvisor and was horrified with reports of dirty bedding and bedbugs and immediately checked under the bedding like other people had done and was disgusted. There was suspicious yellow stains as well as lots of hair and snot and other general nastiness on the mattress, protector and stains on the comforter. There is no AC and the windows wouldn’t
open so be prepared to be boiled alive with a little help from a small fan on the table. For €150 a night this is insane quality, and and when a refund was requested, there was a no refund policy. Luckily Airbnb was able to refund us and put us in a different hotel elsewhere. The only thing this hotel has going for it is its good Location, but don’t be ace. It is not The only thing this hotel has going for it is its good Location, but don’t be deceived. It is not on the canals. Do yourself a favor and do not stay here!!
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