Acostar Hotel

Hotels
7.2 (2079 reviews)
Kerkstraat 45-49 , Amsterdam , nl
+31 20 330 0242

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Laundry
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Room quality complaints

Categories

Cleanliness
6.2
Feedback mentioned issues with dirty towels and dirty windows.
Service
8.2
Staff were described as friendly and helpful in multiple reviews.
Location
8.7
Consistently praised as excellent and convenient.
Room Quality
5.7
Concerns about room comfort and maintenance were highlighted.
Amenities
7.7
Free coffee and decent room services mentioned positively.
Value for Money
6.2
Some reviews highlighted a lack of value for the price paid.
Food and Beverage
7.7
Free coffee was well-received.
Overall Experience
7.2
Mixed feelings but overall a decent experience highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:20

Property Description

Modern Comforts and Convenient Location
Acostar Hotel, just 300 m from Leidseplein, offers stylish non-smoking rooms with free high-speed Wi-Fi. Enjoy Auping beds, flat-screen TVs, and sleek bathrooms with rain showers.

Convenient Amenities
Guests can indulge in complimentary coffee and tea in the lobby, grab snacks from vending machines, or rent a bike for exploring the city. The 24-hour reception ensures your needs are always met.

Explore with Ease
With Vondelpark a short stroll away and iconic museums within walking distance, Acostar Hotel is the perfect base for your Amsterdam adventure. Book now for a memorable stay!

Important information:

Please note that the hotel is located in a vibrant area. This might cause some disturbances.

Please note that there is no elevator available

If you would like more information about parking nearby the accommodations, please contact the hotel directly. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Please note in case the reservation is prepaid with a credit or debit card, the same card needs to be present at the time of check-in. The city tax needs to be paid on arrival with the same card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Location

Guest Reviews

7.2
Based on 2079 reviews
Cleanliness: 6.2
Service: 8.2
Location: 8.7
Room Quality: 5.7
Amenities: 7.7
Value for Money: 6.2
Food and Beverage: 7.7
Overall Experience: 7.2
I
Iman • family_with_children • es
9
Perfecto!
Pros:

Ha superado mis expectativas. Nos dejaron hacer el check in antes, la chica muy amable y agradable. Las habitaciones super limpias. Las camas y almohadas muy cómodas. Las habitaciones son muy iluminadas. El espacio de la habitación es genial para 1 o dos personas. Con servicio de guardaequipaje. Volveria!!!!

Cons:

Lo malo es que no hay ascensor. Por otro lado, el precio de la habitación un poco caro. Por lo demás, no hay queja.

2026-08-08 • via Nuitee
H
Holstein • couple • de
3
Viel zu heiß, man kann kaum schlafen
Pros:

Lage

Cons:

Viel zu heiße Zimmer, obwohl in der Stadt selbst recht kühl
Schlechte Luft, nur ein Mini Fenster zum Kippen
Sehr laut
Unfreundliches Personal

2026-08-04 • via Nuitee
L
Leroy • solo_traveller • de
1
🪳🪳🪳 ⚠⚠⚠ !!! CAUTION !!!! ⚠⚠⚠ 🪳🪳🪳
Cons:

Got bitten by a BED BUG so I had to leave 3 days early out of fear of bringing something back home. Hotel gave no refund suggesting it's not their responsibility. I also have reason to suspect they lied about their pest control routine, because their account did not align with the timeline of my departure. Then they started ghosting me. Worst hotel experience I ever had.

2026-08-04 • via Nuitee
I
Ingeborg • solo_traveller • nl
8
Pros:

Uitstekende ligging

2026-07-25 • via Nuitee
A
Airam • couple • pt
1
Scammers!
Pros:

Nothing!

Cons:

This hotel is nothing like the photos. I checked in and immediately checked out. The room was damaged and poorly maintained, with patched and dirty walls, stained bathroom tiles, and a blocked sink that overflowed. I disputed the charge with my credit card because the hotel is simply not as advertised. I booked a nearby 4-star hotel for almost the same price, and the difference was night and day. I also saw other guests complaining at reception. Avoid this place.

2026-07-23 • via Nuitee
L
Luz • couple • ar
6
Pros:

La ubicació es excelente. El personal muy atento.

Cons:

La habitación no estába como en las fotos, estaba bastante menos prolija con arreglos en la pared sin terminar. Si bien pasan a recoger la basura de la habitación es el único servicio que dan, no hacen la cama ni limpian.

2026-07-22 • via Nuitee
K
Katerina • solo_traveller • ua
8
Pros:

Очень маленькие комнаты

2026-07-22 • via Nuitee
A
anette • solo_traveller • no
4
2026-07-22 • via Nuitee
3
395airamv • Solo travel • United Kingdom
2
Scam alert
Pros:

This hotel is nothing like the photos. I checked in and immediately checked out. The room was damaged and poorly maintained, with patched and dirty walls, stained bathroom tiles, and a blocked sink that overflowed. I disputed the charge with my credit card because the hotel is simply not as advertised. I booked a nearby 4-star hotel for almost the same price, and the difference was night and day. I also saw other guests complaining at reception. Avoid this place.

2026-07-18 • via Tripadvisor
S
Sarah • couple • gb
8
2026-07-16 • via Nuitee
S
Sara • solo_traveller • fr
1
Un cauchemar !
Pros:

Infestation de punaises de lit dans l’hôtel et refus de remboursement, malhonnêteté et mauvaise foi du personnel.

Cons:

Tout.

2026-07-14 • via Nuitee
K
Kobus • solo_traveller • ca
4
2026-07-13 • via Nuitee
A
Ana • solo_traveller • pt
10
Adorei a estadia
Pros:

A cama era muito confortável e a staff muito simpática

Cons:

Não havia ar condicionado, mas é raro conseguir ar condicionado nestas zonas de Amsterdão

2026-07-13 • via Nuitee
B
Barbera • solo_traveller • it
7
2026-07-12 • via Nuitee
N
Noémie • family_with_children • ch
8
Pros:

Lits confortables
Calme

2026-07-12 • via Nuitee
D
Dave • solo_traveller • us
7
2026-07-10 • via Nuitee
A
anthony • couple • gb
8
2026-07-07 • via Nuitee
M
María Del Carmen • family_with_children • es
7
Fue una estancia llena de color pasteles, vibrante. Con mucha gente. Los canales, superó mis expect
Pros:

La ubicación excelente, esta en el centro de la ciudad

Cons:

No me gustaron la escalera. Estaba en un 4to piso

2026-07-05 • via Nuitee
C
Castelluccia • solo_traveller • it
1
Fetish
Pros:

L'unica cosa positiva di questa struttura è la posizione ma del.resto abbiamo ricevuto un trattamento orribile

Cons:

Prima cosa: personale scortese, superficiale, distante e non propenso a risolvere i problemi.
2: le foto rappresentano tante camere ma quella che vi assegneranno è una camera che compare solo in una foto, piccola, scomoda e senza ricircolo dell'aria.
3: rumori della strada della movida notturna.
4: caldo afoso e senza aria condizionata, in un metro di stanza non si dorme per il caldo terribile

2026-06-29 • via Nuitee
N
Nele • couple • de
4
2026-06-28 • via Nuitee