Acostar Hotel

The receptionist during Kings Day was very restrict on who could visit, couldn’t have friends over even to have a quick toilet break or grab drinks. Had I known guests weren’t allowed I would’ve saved my money and gone to a hostel. There’s a reason I pay for paid for a hotel.
Room was quite dirty with bed sheets being dirty too.
Was told early check in was okay but when we arrived at the time said, we weren’t allowed to go into our rooms for 5 hours.

Kamer was klein. geen tandenborstels etc. Bad en wc waren niet goed schoon

Es sah alles sehr abgenutzt aus und leider überhaupt nicht, wie auf den Bildern. Wir haben 13m2 gebucht, es waren höchstens 8. Aus den Fenstern konnte man nicht mehr schauen und es war sehr hellhörig.

Direkt neben Coffeeshop mit entsprechendem Hashischgeruch im Zimmer....

Experience was unacceptable from start to finish.

We booked a twin room, but what we were given was clearly not a proper twin. As shown in the photos, two single beds had simply been crammed into an extremely narrow space with barely any room to move. There was no proper layout — just beds forced into a room that felt more like a storage closet than suitable accommodation.

This was completely different from the advertised images, which show a well-presented, spacious twin room. What we received was significantly smaller, poorly arranged, and misleading.

There were also serious safety concerns. The electrical sockets were sparking, and I genuinely felt at risk of being electrocuted when trying to use them.

Other details only added to the poor experience — including a bizarre and inappropriate canvas in the bathroom (a cow urinating), and a phone placed in the room purely for decoration with no wiring, meaning there was no way to contact staff from the room.

To make matters worse, the staff were unhelpful and dismissive when we raised these issues. No alternative room, solution, or compensation was offered.

We were also placed on the fourth floor with no lift access, which was not made clear at the time of booking and is unsuitable for anyone with mobility or health concerns.

Overall, the room was not as described, not safe, and not worth the price paid. I will be submitting photo evidence to support this complaint and expect this matter to be taken seriously.

I would not stay here again and would not recommend this hotel

Rien à dire de négatif.

La camera un po piccola e il bagno un po datato. Abbiamo trovato delle lenzuola sporche che sono state prontamente sostituite.

The worst hotel I have had been ever!
Rooms like 8m2. No space for nothing. Too old facility. Beds are uncomfor.
I can write until tomorrow….

Lärm durch Lüftung im Stiegenhaus. Schlafen unmöglich. Zimmer sehr klein. Unangenehmer Geruch im Zimmer

stairs