Hotel Portal de Milán

Hotels
8.3 (48 reviews)
Carrera 23 no. 70a-76 , Manizales , co

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Room service
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Homemade breakfast
Cons:
Cleanliness issues
Overpriced for quality
Lack of amenities

Categories

Cleanliness
6.76
Multiple reviews mention issues with cleanliness, including dirty bathrooms and poor hygiene.
Service
9.73
Many reviews highlight the friendly and helpful nature of the staff.
Location
9.77
The location is consistently praised as excellent.
Room Quality
7.72
Reviews indicate rooms are in decent condition, but some personal items need maintenance.
Amenities
7.75
Guests pointed out that some amenities were lacking, like extra towels and cleanliness.
Value for Money
7.21
Several comments suggest the hotel is overpriced considering the issues mentioned.
Food and Beverage
8.76
Some guests enjoyed the homemade breakfast and local crafts sold, though details were less frequent.
Overall Experience
8.73
Despite some setbacks, guests appreciated certain aspects but noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:50

Property Description

Convenient Location
Strategically situated in the Cable and Batallon area, Hotel Portal de Milán offers comfortable rooms with complimentary Wi-Fi and cable TV. Enjoy the convenience of free on-site private parking during your stay.

Comfortable Accommodations
Experience the charm of bright rooms adorned with parquet floors, elegant décor, and cozy pale olive bedspreads at Hotel Portal de Milán. Each room is equipped with a minibar and a private bathroom featuring a refreshing shower.

Delightful Dining and Nearby Attractions
Indulge in an American breakfast complete with world-renowned Colombian coffee and juice. Explore the nearby entertainment district, leisure area, and Palogrande Stadium, all within close proximity to the hotel. For further adventures, take advantage of the tour desk for car rental arrangements.

Book your stay at Hotel Portal de Milán now for a memorable experience in Manizales!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MZL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 7 years old stay for free when using an existing bed.
    Children from 8 years old to 12 years old stay for COP 50,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 48 reviews
Cleanliness: 6.76
Service: 9.73
Location: 9.77
Room Quality: 7.72
Amenities: 7.75
Value for Money: 7.21
Food and Beverage: 8.76
Overall Experience: 8.73
E
Elkin • solo_traveller • co
10
Pros:

Atencion

Cons:

Nada

2026-01-25 • via Nuitee
N
Nicolas • couple • co
9
Bueno
Pros:

Muy bien situado

2026-01-16 • via Nuitee
J
Juan Diego • extended_group • co
1
Muy malo para el precio
Pros:

Nada

Cons:

Excesivamente costoso

2026-01-09 • via Nuitee
S
Stefania • couple • co
5
2026-01-07 • via Nuitee
C
Carvajal • family_with_children • co
8
2026-01-02 • via Nuitee
J
Jairo • family_with_children • co
8
Pros:

La ubicación y que tenía parqueadero

Cons:

La relación precio - instalaciones

2025-12-22 • via Nuitee
S
Sebastian Tovar V. • extended_group • co
10
Pros:

Ubicación

2025-12-13 • via Nuitee
C
Carlos Alberto • solo_traveller • co
8
Bueno
Pros:

Ubicación

Cons:

No tiene parqueadero en hotel

2025-12-03 • via Nuitee
F
Francisco Javier • family_with_children • es
3
Pros:

La ubicación

Cons:

Las toallas y la habitación muy dejadas,la higiene muy mal

2025-11-17 • via Nuitee
G
Gonzalez Jaramillo • solo_traveller • co
9
Pros:

La ubicación del hotel y el trato del personal muy amables

2025-10-21 • via Nuitee
G
Gustavo • couple • sa
10
2025-10-16 • via Nuitee
G
Gerardo • extended_group • ar
10
2025-10-14 • via Nuitee
Y
Yepes Arroyave • solo_traveller • co
4
Decepcionada
Pros:

Las personas muy amables

Cons:

El hotel está muy deteriorado, se ve viejo de mal aspecto, paredes con pintura desgastada, sábanas y toallas manchadas, el piso malo, la nevera fea oxidada, el baño con pelos mal lavado, el calentador no funcionaba cada que lo iba a usar me tocaba llamar y esperar un rato, no volvería a ese hotel muy costoso para lo que es, parece un hostal

2025-10-11 • via Nuitee
E
EDDA • family
8
Pros:

It needs a little care of the inside of rooms, like cleaning corners and changing curtains as well as pillows inside covers.

2025-09-26 • via Nuitee
J
Jorge • solo_traveller • co
8
Pros:

La atención

2025-09-14 • via Nuitee
S
Stefanie • couple • de
7
OK for the price
Pros:

Good location, the staff couldn't speak English, but made a lot of effort to communicate with us

Cons:

Unfortunately there were small insects on the ground in the bathroom and it wasn't 100% clean. Unfortunately the WiFi didn't work

2025-09-12 • via Nuitee
A
Administrativo Cienciasostenible • solo_traveller • co
10
2025-08-22 • via Nuitee
M
Manuela • couple • co
7
Hotel con ambiente familiar muy bien ubicado
Pros:

Excelente ubicación.
Es un hotel con un ambiente "familiar".
El personal es amable.
Vender artesanías muy lindas.
Desayuno casero.

Cons:

Se les olvidan detalles como entregar una segunda toalla, jabón de manos y ducha, papel higiénico extra.
Se escucha el ruido al pasar los carros.
Creo que es un pocos costoso vs la calidad de las instalaciones.

2025-08-20 • via Nuitee
M
Mateus • extended_group • co
1
2025-07-03 • via Nuitee
H
Hugo • review category business travellers • co
10
Exceptional
2024-12-02 • via Nuitee