Best Western Plus Carousel Inn & Suites Burlington

Hotels
•
Best Western Plus
7.9 (378 reviews)
605 South Lincoln Street , Burlington , US
+1 719-346-7777

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Convenient location / easy highway access
Friendly, helpful staff (specific positive mentions)
Clean and comfortable rooms for many guests
Comfortable beds and spacious rooms
Indoor pool and pet-friendly policy
Good parking and accessibility
Cons:
Poor breakfast quality (inedible eggs, limited choices, moldy bread reported)
Moldy carpeting smell reported in at least one room
Maintenance issues (broken shower hose, broken shelf, non-working waffle/pancake makers)
Trash found under bed in one report
Noise from other guests in some stays
Perceived high price for basic/dingy amenities

Categories

Cleanliness
7.2
Many guests described rooms as clean and comfortable, but there are multiple specific complaints (moldy carpeting smell in one room, bread mold reported at breakfast, and trash found under a bed) that lower the score slightly.
Service
9.5
Service is frequently praised (friendly staff, specific shout-out to front desk staff like Noah), though isolated reports mention unfriendly staff and poor responsiveness; overall strong guest-facing service.
Location
10
Location is consistently described as convenient and right off the interstate, ideal for travelers and transfers; multiple reviews explicitly call out excellent accessibility.
Room Quality
7.8
Rooms are often described as comfortable with good beds and adequate space, but several reviews note dingy areas, worn fixtures, separated shower hose, broken shelf, and inconsistent maintenance which moderately reduce the score.
Amenities
7
Amenities are mixed: indoor pool is available (small/cold for some), pet-friendly, and easy highway access, but several breakfast machines (waffle/pancake makers) and other facilities were reported not working and parking could be larger.
Value for Money
7
Some guests found the hotel good value for a stopover, but several reviews describe it as expensive for basic amenities and in need of maintenance/updates, bringing the perceived value down.
Food and Beverage
6
Food service (breakfast) is the weakest area: repeated complaints about inedible scrambled eggs, limited choices, no milk for cereal, moldy bread pieces, and generally disappointing breakfast offerings.
Overall Experience
8.7
Overall impression is positive for convenience, cleanliness and friendly staff for many guests, but recurring issues with breakfast, occasional noise and maintenance reduce the overall experience somewhat.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Indulge in Comfort and Convenience

Modern Rooms with Amenities: Each room at Best Western Plus Carousel Inn & Suites Burlington boasts a flat-screen TV, microwave, and refrigerator for your convenience. Relax in the seating area and enjoy the complimentary Wi-Fi.

Relax and Unwind: Take a dip in the indoor pool or break a sweat in the 24-hour fitness center. Pamper yourself with a visit to the bath or shower in your private bathroom, complete with fresh towels provided.

Convenient Location and Extras: Located less than 1 km from Old Town Museum, this hotel offers free parking and is near local attractions like Kit Carson Carousel and Kit Carson County Fairgrounds. Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCK

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 378 reviews
Cleanliness: 7.2
Service: 9.5
Location: 10
Room Quality: 7.8
Amenities: 7
Value for Money: 7
Food and Beverage: 6
Overall Experience: 8.7
B
Byron • family_with_children • us
8
Pros:

Convenient location. Nice staff.

2026-10-30 • via Nuitee
A
Audrey • couple • us
4
Pros:

nothing was good of that which was working

Cons:

the scrambled eggs were not edible. they were gritty and dry. the waffle and the pancake makers were not working. and the other choices were extremely limited.

2026-10-29 • via Nuitee
R
Richard • couple • us
8
2026-10-25 • via Nuitee
I
Ingrid • solo_traveller • us
7
Perfectly fine but not exceptional
Pros:

Clean, friendly staff, conveniently located

Cons:

Breakfast was not great

2026-09-17 • via Nuitee
C
Calvin • couple • us
8
2026-09-09 • via Nuitee
D
Danny • couple • us
8
2026-09-07 • via Nuitee
J
Jennifer • couple • us
8
Pros:

Great place to stop after traveling through Colorado. Staff friendly Clean Room

2026-09-07 • via Nuitee
I
Iza • family_with_children • us
8
Pros:

Location was great for my son and grandsons traveling home to Colorado.

Cons:

Better breakfast choices

2026-09-04 • via Nuitee
T
Tyler • family_with_children • us
1
2026-08-25 • via Nuitee
K
Keven • solo_traveller • us
10
Relaxing and clean
Pros:

Clean and nice. Room was great

Cons:

Good parking lot but could always be bigger

2026-08-14 • via Nuitee
K
Kassi • solo_traveller • us
3
Respiratory Issues staying the night due to Moldy room Carpeting.
Pros:

Location & Staff

Cons:

The room carpeting. No matter how clean the room looked. It smelled horrible because of the carpeting in the room. Change the carpeting to semi flooring and some carpet if it’s a money issue.

2026-08-13 • via Nuitee
K
Kevin • couple • us
8
2026-08-06 • via Nuitee
D
Diane • family_with_children • us
7
Pros:

Breakfast was a disappointment. Eggs were disgusting. No milk for cereal. Bread had mold on some of the pieces.

2026-08-04 • via Nuitee
V
Vicki • solo_traveller • us
8
2026-08-04 • via Nuitee
L
Lori • solo_traveller • us
10
2026-08-03 • via Nuitee
S
Soliz • solo_traveller • us
10
2026-08-03 • via Nuitee
J
Jill • couple • us
9
Very clean and comfortable, staff was friendly.
Pros:

Located right off the interstate so it was easy to get to. I didn’t notice any noise from my room. It was very clean and the room was spacious and comfortable. The breakfast was good and the staff was very helpful.

Cons:

The pool was small, but it was indoor and I just went in to cool off so didn’t need a lot of room. It was pretty cold though, not sure if it was heated.

2026-07-24 • via Nuitee
J
Jean • solo_traveller • us
10
2026-07-22 • via Nuitee
D
Debbie • extended_group • ca
7
expensive mediocre stay but decent breakfast
Pros:

easy access from hwy but not noisy
good variety of breakfast if you can eat wheat
pets welcome

Cons:

found trash on floor under edge of bed which then grossed me out
water pressure in shower was not great
coffee was horrid - go to Love's instead

2026-07-20 • via Nuitee
M
Maria • solo_traveller • us
2
I won’t be staying here ever again. By the way I forgot my charger in my room. Is there any way I can get it mailed to m
Pros:

It was clean

Cons:

Staff was very unfriendly. It was very noisy. I wasn’t able to rest. The room next door had a bunch of kids screaming and running around.

2026-07-20 • via Nuitee