Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Tour desk
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Inconsistent cleanliness
Room furniture issues

Categories

Cleanliness
7.53
Some guests reported dirty towels and bed linens.
Service
8.5
Staff are generally friendly, but there were reports of a less welcoming check-in experience.
Location
9.04
Many reviews highlight the excellent location in the city center.
Room Quality
7.49
Some issues with room amenities, such as the TV socket placement and insufficient furniture.
Amenities
8.02
Amenities are standard for the hotel type, with some lack of expected items like kettles in rooms.
Value for Money
8.48
The pricing is seen as fair given the location and general quality.
Food and Beverage
9.03
Breakfast received positive reviews for being luxurious and tasty.
Overall Experience
8.3
Despite some issues, guests express a desire to return, indicating a satisfactory experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:14

Property Description

Historical Building in the Heart of Prague
This hotel, located less than 50 meters from the Old Town Square, offers a unique stay in a historical building. With free Wi-Fi, immerse yourself in the charm of Prague.

Comfortable Rooms with Jacuzzi
The rooms at Hotel U Zlateho Jelena are designed for your comfort, featuring wooden floors, satellite TV, a minibar, and a private bathroom. Upgrade to a room with a jacuzzi for a touch of luxury.

Culinary Delights and Relaxation
Indulge in a variety of culinary delights at the hotel's cafe and Erawan Prague restaurant. From homemade Czech specialties to a selection of wines and spirits, satisfy your cravings. Unwind in the inner courtyard or on the quiet terrace for a tranquil experience.

Book your stay at Hotel U Zlateho Jelena for an unforgettable Prague getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PRG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for € 20 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.3
Based on 2372 reviews
Cleanliness: 7.53
Service: 8.5
Location: 9.04
Room Quality: 7.49
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 9.03
Overall Experience: 8.3
S
Stephan • solo_traveller • de
9
2026-04-11 • via Nuitee
S
Sergio • couple • uy
10
Pros:

La ubicación es perfecta a una cuadra de la plaza, Las habitaciones son enormes, muy cómodas y el desayuno espectacular.

2026-04-09 • via Nuitee
A
Anita Debevere • couple • nl
9
Pros:

De sfeer van de juniorsuite met balkon en houten vloer

Cons:

Veel traptreden maar goed voor conditie.
Koffiecupjes voor op de kamer moest je kopen. ( kreeg er 3 op de eerste dag gratis)

2026-04-09 • via Nuitee
S
STEPHANIE • couple • fr
8
2026-04-08 • via Nuitee
C
Caroline • solo_traveller • fr
7
2026-04-08 • via Nuitee
B
Bastián Lara • family_with_children • cl
8
Excelente ubicación.
Pros:

Excelente ubicación y desayuno.

Cons:

No tiene ascensor, son varios pisos. Para tenerlo en cuenta.

2026-04-07 • via Nuitee
M
Marco • couple • de
10
2026-04-06 • via Nuitee
K
Krasimira • couple • gb
9
Pros:

Perfect location. Friendly staff!

2026-04-05 • via Nuitee
L
Lisa • couple • at
7
Pros:

Das Frühstück, nettes Personal, tolle Lage

Cons:

Leider kein Shampoo bei den Pfelegeprodukten, der Haartrockner war extrem schwach, wir hatten obwohl wir um ein Doppelbett gebeten hatten zwei Einzelbetten, von denen jeweils eines sehr hart und das andere sehr weich war

2026-04-04 • via Nuitee
M
Matthew • couple • gb
8
Pros:

Staff were friendly, location was amazing

Cons:

No shower, only bath and staff/guests were noisy early hours in the morning

2026-04-03 • via Nuitee
J
Jasper • couple • nl
7
No shower in the room.
Pros:

Friendly staff, good breakfast and location is right in the middle of old town.

Cons:

There is no shower. Only a bath, but without a wall bracket to attach the shower head to. Extremely inconvenient.

2026-04-02 • via Nuitee
P
Peter • couple • ie
1
2026-04-01 • via Nuitee
M
Marketa • couple • cz
9
2026-04-01 • via Nuitee
A
Anna • solo_traveller • it
8
Ottima posizione.
Pros:

La vicinanza al centro.

Cons:

Non ho riscontrato criticità.

2026-04-01 • via Nuitee
J
Janet • couple • ca
10
Beautiful location and staff
Pros:

Beautiful property and rooms. Exceeded our expectations

Cons:

No elevator, but not too much to climb, hard with suitcases but reception took them up for us😍

2026-04-01 • via Nuitee
M
Maria • extended_group • it
6
Poteva andare meglio
Pros:

La posizione in pieno centro e la colazione buona.

Cons:

Struttura molto trascurata e vecchia. Avrebbe bisogno di una ristrutturata. Abbiamo occupato la camera per 3 notti e non hanno mai rifatto la camera che già non era ben pulita al nostro arrivo. Il sapone insufficiente a coprire 3 giorni per 2 persone.

2026-03-31 • via Nuitee
H
HELENE • couple • fr
9
Pros:

L'emplacement est extraordinaire

Cons:

Le prix est un peu excessif compte tenu que le petit déjeuner n'est ad inclus
Nous avions la suite au deuxième étage sans ascenseur

2026-03-30 • via Nuitee
J
Johanna • couple • se
10
Pros:

Mysig äldre byggnad. Högt i tak

2026-03-29 • via Nuitee
I
Ingemar • couple • se
10
2026-03-28 • via Nuitee
A
Adrian • couple • gb
8
Pros:

Excellent breakfast

2026-03-27 • via Nuitee