Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Inconsistent cleanliness
Room furniture issues

Categories

Cleanliness
7.53
Some guests reported dirty towels and bed linens.
Service
8.5
Staff are generally friendly, but there were reports of a less welcoming check-in experience.
Location
9.04
Many reviews highlight the excellent location in the city center.
Room Quality
7.49
Some issues with room amenities, such as the TV socket placement and insufficient furniture.
Amenities
8.02
Amenities are standard for the hotel type, with some lack of expected items like kettles in rooms.
Value for Money
8.48
The pricing is seen as fair given the location and general quality.
Food and Beverage
9.03
Breakfast received positive reviews for being luxurious and tasty.
Overall Experience
8.3
Despite some issues, guests express a desire to return, indicating a satisfactory experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:14

Property Description

Historical Building in the Heart of Prague
This hotel, located less than 50 meters from the Old Town Square, offers a unique stay in a historical building. With free Wi-Fi, immerse yourself in the charm of Prague.

Comfortable Rooms with Jacuzzi
The rooms at Hotel U Zlateho Jelena are designed for your comfort, featuring wooden floors, satellite TV, a minibar, and a private bathroom. Upgrade to a room with a jacuzzi for a touch of luxury.

Culinary Delights and Relaxation
Indulge in a variety of culinary delights at the hotel's cafe and Erawan Prague restaurant. From homemade Czech specialties to a selection of wines and spirits, satisfy your cravings. Unwind in the inner courtyard or on the quiet terrace for a tranquil experience.

Book your stay at Hotel U Zlateho Jelena for an unforgettable Prague getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PRG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for € 20 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.3
Based on 2547 reviews
Cleanliness: 7.53
Service: 8.5
Location: 9.04
Room Quality: 7.49
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 9.03
Overall Experience: 8.3
O
Olsson • solo_traveller • se
7
2026-08-07 • via Nuitee
D
Dušan • solo_traveller • sk
7
2026-08-07 • via Nuitee
J
Jorge • couple • es
7
Buena ubicación y buffet
Pros:

La ubicación a 5 minutos del centro histórico y el buffet dulce.

Cons:

Las ventanas daban a un patio donde podía pasar gente.

2026-08-07 • via Nuitee
V
van brakel • couple • nl
9
2026-08-06 • via Nuitee
J
Janusz • solo_traveller • gb
10
2026-08-06 • via Nuitee
P
Pilar • couple • es
1
No es de 4 estrellas y se paga como tal, hostal y gracias
Pros:

Q está en pleno centro de Praga. Te queda todo al lado

Cons:

Alojamiento q se paga como 4 estrellas, y según se dice es un hotel con encanto. La realidad es q es un hotel roñoso, sin ascensor, sin aire acondicionado por lo q tienes q dormir con la ventana abierta y decidir sino duermes por el ruido o por la calor. El desagüe de la ducha se atasca por lo q tienes q decidir esperarte a duchar cuando se haya ido el agua (30 minutos) o ducharte con el agua estancada q deja el anterior. La limpieza brilla por su ausencia, sino ver la foto del relleno nórdico, pues como eso el resto. Lo q mas me molesta es q esperes encontrar algo de una categoría y luego te encuentres algo q no es q se aleje un poco de la categoría pagada sino q no tiene nada q ver. Yo le pondría q esperes un hostal, para que así quien lo reserve no se lleve a engaño y hostal u hotel es imperdonable la suciedad.

2026-08-06 • via Nuitee
G
Gabriel • couple • sk
9
2026-08-05 • via Nuitee
G
Glenda • couple • cl
8
Ubicación espectacular
Pros:

La ubicación es espectacular

Cons:

No tenía aire acondicionado pero si un ventilador que eso nos ayudó.

2026-08-04 • via Nuitee
J
Jürgen • extended_group • at
10
Pros:

Tolle Gastgeber, sehr sauber und gutes Frühstück

2026-08-03 • via Nuitee
U
urchin62 • family_with_children • cn
4
不建议入住
Pros:

位置，走路去天文钟几分钟

Cons:

1、房间设施太老旧、破旧、地板松软。2、楼层很高、没有电梯，要自己提着大行李箱费劲的走上去，没有服务生帮助。3、我们入住3晚，没有打扫卫生，没有更换洗漱用品。4、房间没有咖啡、茶、以及咖啡机。

2026-08-02 • via Nuitee
D
David Uclés • solo_traveller • es
5
Ven aquí solo si te encaja la ubicación
Pros:

La ubicación.

Cons:

Los baños no estaban limpios, había moho y apenas había repisas para poner nada. Tras un alojamiento de 4 noches solo nos dieron un mini bote de gel que gastamos entre dos el primer día, al segundo al ir a pedir más nos dijeron que no podían darnos más hasta las 10.00, de la noche que es cuando hacían cambio de turno (eran las 19.00 de la tarde) o lo que es lo mismos aun siendo un hotel no podía ducharme cuando yo lo necesitaba, después de insistir si me dieron Gel.

2026-08-02 • via Nuitee
B
Beatrice • solo_traveller • it
9
Hotel centralissimo a Praga
Pros:

Camera con parquet, pulitissima. Ottima posizione, vicino a tanti ristoranti, praticamente attaccato alla piazza dell' orologio.

Cons:

Bagno molto vecchio, doccia con chiusura di plastica e telefono piccolo.

2026-07-25 • via Nuitee
R
Rosario • couple • it
10
Confortevole, personale gentile e disponibile, ampia scelta al buffet della colazione
Pros:

Posizione ottima, a due passi dalla Torre dell’Orologio

2026-07-25 • via Nuitee
I
Isabelle • couple • de
7
2026-07-23 • via Nuitee
M
Miroslava • couple • cz
8
Pros:

Umístění.

Cons:

Rušná ulice pod okny.

2026-07-22 • via Nuitee
I
Ilona • couple • cz
10
Za nás doporučuji
Pros:

Vše bylo perfektní, jak má být 👍

Cons:

Pouze měkké matrace, jsme zvyklí na tvrdé.

2026-07-22 • via Nuitee
D
Dusandoliak • family_with_children • sk
9
Pros:

Lokalita je výborná. Staroměstské námestí, ulice na Příkopě a Václavák sú na dosah.

2026-07-20 • via Nuitee
K
Krastina • couple • bg
10
2026-07-20 • via Nuitee
C
Christian • solo_traveller • de
8
Pros:

Sehr nettes Personal
Gute Lage
Sehr bequeme Matratze

Cons:

Badezimmer hatte keinen Duschvorhang was das Duschen leider erschwerte.

Gute Lage aber, hier kann das Hotel nichts dafür, war die Lautstärke der Partypeople morgens laut

2026-07-19 • via Nuitee
I
Ilona • couple • cz
10
Rozhodně doporučuji
Pros:

Krásné místo, atmosféra, milý a ochotný personál, rozhodně doporučuji 😊

Cons:

Za mě bych upřednostnila tvrdší postelové matrace

2026-07-19 • via Nuitee