TUI MAGIC LIFE Kalawy

Hotels
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TUI Magic Life
30 km Safaga El Queseir Road Hurghada, 84711, Égypte , Safaga , eg

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent food and drink variety
Friendly and accommodating staff
Great activities for families
Cons:
Bias towards certain nationalities
Concerns about security measures and pool area
High prices in local markets

Categories

Cleanliness
8.43
Some complaints about the overall cleanliness notably around the pool area.
Service
9.4
The staff are kind and friendly, with good service noted overall.
Location
9.94
The location provides a secure environment, albeit isolated, with positive experiences noted.
Room Quality
9.39
Rooms are spacious and comfortable with the necessary amenities.
Amenities
9.42
Wide range of activities and facilities, including excellent kids club.
Value for Money
9.38
Overall value is good considering the amenities and experiences offered.
Food and Beverage
9.43
Food and drink were highly praised, especially for its variety.
Overall Experience
9.8
Overall positive experience with memorable moments and enjoyable activities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:38

Property Description

Luxurious Beachfront Accommodation:
Experience 5-star luxury at TUI MAGIC LIFE Kalawy in Hurghada. Enjoy a garden, shared lounge, and restaurant right on the beachfront. For families, there's a kids' club and playground, while guests can relax at the outdoor pool, fitness centre, sauna, hot tub, and water park.

Comfortable and Well-Equipped Rooms:
Each room at TUI MAGIC LIFE Kalawy features air conditioning, a balcony with pool view, flat-screen TV, and a private bathroom. Guests can enjoy amenities like a safety deposit box, plush bed linens, and towels. Some rooms even offer stunning sea views.

Exciting Activities and Multilingual Staff:
Have a blast with table tennis, darts, snorkeling, and canoeing. Plus, the hotel's multilingual staff at the 24-hour front desk are ready to assist you in Arabic, German, English, and Russian.

Book now for an unforgettable stay at TUI MAGIC LIFE Kalawy!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HRG

Location

Guest Reviews

Cleanliness: 8.43
Service: 9.4
Location: 9.94
Room Quality: 9.39
Amenities: 9.42
Value for Money: 9.38
Food and Beverage: 9.43
Overall Experience: 9.8
A
Alaa • family_with_children • kw
9
It was amazing staying
Pros:

It's fabulous resort food & activities are amazing

Cons:

Wifi coverage is weak in rooms

2026-08-20 • via Nuitee
A
Amina • solo_traveller • fr
7
Moyen mitigée
Pros:

Hôtel très propre, ils pensent à tout. Le snorkelling.
Les chambres et les Sdb. Le lac. Le lagoon.

Cons:

Personnel qui se mêle trop et pose trop de questions. Au restaurant ou au bord de la piscine ils te questionnent sur tes origines. Ça ne se fait pas !!!!
De plus, les transats autour des piscines sont vite occupés. Dès 7h du matin et jusqu'en fin d'après midi. Ce n'est pas digne d'un 5 étoiles. C'est tres gênant et dérangeant. Cela a gâché nos vacances.

2026-08-18 • via Nuitee
K
Khaled • extended_group • ca
10
Awesome.I am planning to visit again soon
Pros:

Friendly staff ‘very unique food with perfect quality and variety
Ironically Iam complaining about the luxurious food which broke my diet😀
The one system of all inclusive means no hassle to take an advantage of everything you prefer without preacautions😀

Cons:

Internet service unfortunately poor in rooms slow in public
I tried to use my cellular phone plan but it needs to improve
Usually 3 G

2026-08-12 • via Nuitee
M
Mohammed • family_with_children • kw
7
Good stay but not comfortable vacation
Pros:

The animation team is perfect, creators and very organized

Cons:

AC in all restaurants is horrible, i was sweating every meal and looking after the ceiling fans to set below.
In room internet is not available and reception team always trying to fix it. 😏😏😏 but no action taken.
The front desk team is not cooperative at all and very strict with the rules. I checked out from the room at 12:00pm but i was begging to delay my exit till 6:00pm to avoid the summer heat during my drive specially with my kids but they act like they made a big favor to me to delay it to 4pm.

2026-08-10 • via Nuitee
A
Andrew • extended_group • eg
8
Pros:

Food

Cons:

Rooms need upgrade (not modern rooms) bar inside the pool is needed as it makes things easy

2026-08-10 • via Nuitee
Y
Youssef • solo_traveller • eg
10
Perfect. Sure to come again.
Pros:

Excellent sea view

Cons:

No good tennis rackets, could’ve been of better quality, no good quality table tennis rackets & tables as well, & no billiard available at all.

2026-08-09 • via Nuitee
S
Sabine • family_with_children • at
9
2026-08-09 • via Nuitee
M
Michael • solo_traveller • eg
7
Good but could be better
Pros:

The hotel has a good program of different activities to try like yoga and archery. It offers different experiences and stuff that are not always present in other hotels like silent cinema, silent party, night pool party, sauna, turkish coffee, ice coffee, beach canoeing. I know these stuff are not related but wanted to mention all the different aspects that the hotel offers.

The food has a different variety as well. It is not excellent but it is good, and some items could be considered very good.

Cons:

Things are not as good as they were before. I have been going there for years and things are not like they used to. This used to be my favorite hotel but not anymore.

Bad AC in public areas like lobby and restaurant. Specially the restaurant's AC it feels like it is not working at all sometimes and this totally ruins the eating experience.
For drinks, it looks like they do not always use original coke, as the coke does not taste good. And the drinks are sometimes served bot cold enough.

My biggest issue is the staff. I have requested a room in a certain building via email a month before booking and it was my wedding anniversary. When checking in they told me no room in that building is available and I understand if they were not able to offer me what I requested. My problem is that other people in my group that I am travellong with that checked in literally few minutes after me have been given a room in my requested building (I got to know they have paid a big tip to the receptionist while checking in so maybe the receptionist was waiting that I tip him to get my request)

The staff in general in bars and restaurants seem to care more for those who pay bigger tips in advance, and for others they put on hold for a bit before serving their requests and they do the drinks or set the table without care since I didn't tip them beforehand (I was planning to tip but after I get a good service)

I hope that they get back to what they used to be.

2026-08-09 • via Nuitee
R
Rene • family_with_children • de
10
Großartig, beschreibt es, glaube ich am besten und dieses Jahr wird im Oktober der dritte Besuch anstehen.
Pros:

Wir sind mittlerweile zwei bis dreimal im Jahr da, da uns an der Unterkunft einfach alles gefällt und wir bisher noch keinen einzigen Mangel entdecken konnten.

Cons:

Das Tür System mit den Karten was ja gangundgäbe ist, ist leider durch das mittragen von Handys überall ein kleines Problem denn wenn die Karten sich mit dem Handy aneinander tun, weil man nur eine kleine Tasche hat, kommt man häufig nicht ins Zimmer rein und muss zur Rezeption zurück. Das ist aber nicht etwas, was uns nicht gefallen hat, sondern was leider technisch nicht anders zu lösen ist mit diesem System

2026-08-09 • via Nuitee
P
Pavlina • couple • cz
10
You will countdown to come back
Pros:

Fun for everyone, wheelchair friendly, cats care, very kind employees ready to help anytime at every station, relax pool, diving.

Cons:

We had an unlikely situation with cat male mark smell in front of our room door and to get anyone to clean it took us more than 30 min. We called 3 times reception to get help. It was in the evening time after 10:30 pm.

2026-08-08 • via Nuitee
M
Marsik • solo_traveller • at
10
2026-07-24 • via Nuitee
K
Kristel • solo_traveller • nl
8
2026-07-24 • via Nuitee
L
Linda • solo_traveller • us
10
Pros:

​Everything was perfect, right from the welcoming reception and the professional staff at the front desk. The room service was flawless.

​The staff working at the beach bar, pool bar, breakfast, lunch, and dinner provided more than perfect service, and the food completely exceeded our expectations! Even the spa experience was amazing—Norhan was exceptionally great.

​My husband and I had so much fun and were so happy throughout our stay. I will definitely be recommending this place to all my friends!

Cons:

Nothing, everything was perfect.

2026-07-23 • via Nuitee
M
Myrna Dakran • solo_traveller • eg
8
2026-07-22 • via Nuitee
M
Michael • extended_group • eg
10
2026-07-21 • via Nuitee
A
Ashrf • solo_traveller • eg
10
Pros:

شكر خاص لأستاذ امير لطاقم الفندق بجد ناس جميله جدا فندق مريح فى كل شيء الاكل بجد مفهوش غلطه

2026-07-21 • via Nuitee
S
S • solo_traveller • nl
10
2026-07-21 • via Nuitee
حسام • couple • eg
10
2026-07-18 • via Nuitee
A
Ahmed M HASSAN 118 • solo_traveller • eg
8
A place to relax
Pros:

Its my third visit and i always find it a great place to relax

Cons:

The main resturant need to be extended

2026-07-12 • via Nuitee
Ahmed Seif El Din • family_with_children • eg
10
You are missing a lot if u haven't visited this place
Pros:

Great place , this year was amazing. Every year is better than the year before. Amazing resort management knows exactly what you need to enjoy and relax

Cons:

Of course nothing except the Internet

2026-07-12 • via Nuitee