Facilities

Free breakfast
Full-service spa
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-24 05:08

Property Description

Luxurious Spa and Recreational Amenities
Indulge in massages, body treatments, and facials at our full-service spa, or unwind by the 2 outdoor pools. Stay active in the fitness center during your stay.

All-Inclusive Dining Experience
Enjoy Mediterranean cuisine at CULINARIUM and savor complimentary buffet breakfast daily. With all-inclusive rates, meals at onsite dining spots and select beverages are included.

Convenience and Comfort
Stay connected with free Wi-Fi, make use of concierge services, and relax in rooms with private balconies. Take advantage of dry cleaning, airport shuttle, and self parking services available.

Book your stay at Insula Alba Resort & Spa for a luxurious seaside getaway!

Important information:

  • Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Guests under 16 years old are not permitted at this adults-only property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Gloves are available to guests

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

9.2
Based on 100 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
S
Sandeep Kaur • family
10
Pros:

Absolutely fabulous. We travelled as a family and it was our 1st time in Crete and an adults only Hotel, our whole experience was outstanding from the moment we arrived at the hotel till the day of leaving. The staff went above and beyond to help us with our stay. Everything was great and the hotel staff were very friendly. I would definitely recommend the hotel and will go back again.

2024-08-08 • via Nuitee
S
Sergio • partner
10
Pros:

Great place to relax, good food, excelent service

2023-07-19 • via Nuitee
G
gurvir kaur
10
Amazing holiday ever
Pros:

Amazing hotel very clean and very friendly staff hygiene level excellent. Beautiful view of the sea from every side of the hotel. Nice bar with variety of drinks to enjoy the sunshine beside the pool and have a lovely view of the sea front.
highly recommended

2021-10-29 • via Nuitee
K
Karen
10
Well worth a visit
Pros:

This is an awesome resort in Crete
From the minute we arrived we was greeted with a lovely smile from Eva on reception
The hotel is extremely clean and the staff are all very helpful and friendly but

2021-10-11 • via Nuitee
V
Verified traveler
10
Pros:

Great hotel. The staff was great and very nice.
Super recommended.

2021-10-03 • via Nuitee
N
Noam
8
Insula Alba is mostly just really pretty.
Pros:

My first experience from the Insula Alba was the reception.
As I entered with my suitcases, the older of the receptionists rushed to me, panicky looking, and with voice raised let me know that I must leave my luggage outside.
After asking for my and the wife's passports, she again, worried looking, told me I can't enter dinner 'like this'. I was wearing flip flops and a sleeveless shirt (like some summer tourist in Crete, go figure).
It's okay to convey this information, but the way she approached me from the first moment was anything but welcoming. It was more like my presence was soiling her lobby.
Other than that, service was good.
The room is basic for the price, but spacious. There were very okward chairs in the living room, not comfy at all. Bed was decent. Bathroom and shower as well.
Dinner had a very wide variety, but the overall quality and taste was below your average taverna on the street (admittedly a high standard to begin with in Greece). Bright spots were plenty of fresh vegetables, and excellent desserts.
We didn't have a chance to try breakfast.
The hotel is beautiful, especially the pool area.
Overall this hotel is more than decent, but for the price I paid, I feel there were better in Crete.

2020-10-07 • via Nuitee
V
Verified traveler • family
10
Pros:

The hotel is excellent. My only complaint is that they charge for water in dinner and do not offer drinks or even tap water as part of the dinner.

2019-10-29 • via Nuitee
C
Chen
10
Pros:

Very enjoy, thanks a lot!

2019-10-15 • via Nuitee
V
Verified traveler • partner
10
Pros:

All the staff is very kind and warm , I like everything

2019-10-14 • via Nuitee
E
Elena • partner
8
Pros:

The place is very very nice. Appropriate for a rest

2019-10-10 • via Nuitee
T
Tomer
10
Little peace of heaven
Pros:

Gr8 romantic and quit place. For couples. For poeple who eant to cut the routine and the intense life. Gre8 crew. Gr8 food. Gr8 design

2019-09-23 • via Nuitee
E
Eviatar
10
Paradise
Pros:

-amazing hotel and staff.
-good food and facilities but there is nothing to do outside the hotel except Hersonissos city center

2019-09-15 • via Nuitee
Y
yafa
10
Amazing hotel!
Pros:

All was really amazing!
The service, the staff so kind and the food.
The only thing is that our room with the exit to sharing pool has always shadow on our area of the pool and was not available rooms to switch.

2019-09-07 • via Nuitee
O
Omri
10
A perfect amazing hotel
Pros:

That was amazing vacation. The hotel was perfect, the best hotel I've ever been.

2019-09-06 • via Nuitee
S
Shmuel
10
Very nice place
Pros:

The service is amazing, the team very kind. very quit and peaceful

2019-09-05 • via Nuitee
S
Sriram
10
Pros:

This was the best all inclusive resort we’ve used. The staff and property were superb. We would definitely stay here again and recommend them to all our friends and family. Eva went above and beyond to make our excursion and experience at the resort memorable.

2019-09-05 • via Nuitee
P
Peter
10
Great service and attention to detail.
Pros:

Fantastic hotel. Would recommend to all couples looking for a relaxing time.

2019-08-31 • via Nuitee
V
Verified traveler • partner
8
Pros:

The hotel is nice, but you can see little wear and tear in the rooms. Also the food here is average tasting

2019-08-30 • via Nuitee
M
michal
10
Pros:

מלון רמה אחת מעל כולם!!! מלון מהמם! בריכה נקייה וגדולה משקיפה על הים, חדרים נקיים ונוחים, צוות המלון נתן שירות מעל למצופה כל בוקר החליפו מצעים, מגבות ניקו את החדר כמו חדש! בגלל
שאנחנו שומרי כשרות הכינו לנו דג כשר כל
ארוחת ערב ואפילו ביום האחרון תפוא בנייר כסף.. בקיצור מלון מושלם! מיקום מעולה מומלץ מאוד!!!

2019-08-28 • via Nuitee
V
Vadim
10
Pros:

just chose it , youll not regret

2019-08-27 • via Nuitee