Quest on Queen Serviced Apartments

Hotels
Quest Apartment Hotels
8 (1694 reviews)
62 Queen Street , Auckland , nz

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Convenient
Cons:
Cleanliness issues
Noisy at times
Odors in room

Categories

Cleanliness
6.96
Several reviews indicated cleanliness issues, notably with kitchen and bathroom areas.
Service
8.43
General sentiment was positive, though a few suggested service could be improved.
Location
8.97
Multiple reviews praised the hotel's convenient and central location.
Room Quality
7.42
While some rooms were well-furnished, others noted issues with odors and maintenance.
Amenities
8.45
Amenities received positive remarks with no significant concerns mentioned.
Value for Money
7.91
Most reviews felt the establishment offered good value for the location.
Food and Beverage
7.96
No specific comments mentioned, assumed standard for this hotel tier.
Overall Experience
7.93
Overall satisfaction was indicated as good, with mixed feedback on various aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:57

Property Description

Luxurious Self-Contained Apartments
Quest Serviced Apartments on Queen provide a luxurious alternative to traditional hotel accommodation with fully self-contained apartments for short or extended stays. Each spacious apartment features a fully equipped kitchen, private laundry, and a large living room with a dining area. Enjoy the city views from your balcony during your stay.

Convenient Services and Amenities
Guests at Quest Serviced Apartments on Queen can take advantage of free WiFi, a pantry shopping service, and restaurant chargeback options at nearby establishments. Additional services include secretarial assistance, babysitting, and a tour desk to enhance your stay.

Prime Central Location
Situated in Auckland CBD, just a 5-minute walk from Viaduct Harbour, the apartments are centrally located near the city's commercial, shopping, and entertainment districts. With Britomart Train Station a mere 100 meters away, exploring Auckland's attractions like Vector Arena and Aotea Square Markets is convenient for guests.

Book your stay at Quest Serviced Apartments on Queen for a memorable Auckland experience.

Important information:


Please note that there is a 2.5% surcharge when you pay with a VISA, Mastercard or AMEX credit cards.
Please note that there is a 3.5% surcharge when you pay with any other credit card.

Please note that this property has a strict 'No Party Policy'. Failure to comply with property policies may result in the eviction of guests and the loss of any deposits or payments made.

First nights charge will be pre-authorized 72 hours prior to arrival. The authorized amount will be released/canceled upon departure.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AKL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs NZD 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 10 per person per night when using an available cot.
    People no matter the age stay for NZD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1694 reviews
Cleanliness: 6.96
Service: 8.43
Location: 8.97
Room Quality: 7.42
Amenities: 8.45
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
S
Severine couple nc
8
Emplacement idéal dans la ville (proche de tous transports et à quelques minutes de la city tower,…
Pros:

Très bien placé
Vue agréable avec terrasse ouverte
Propre
Équipé (cuisine, salle de bain, …)
Bonne literie

Cons:

Les poubelles sont petites (tri des déchets)
Rue bruyante par moment, s’ils peuvent améliorer l’insonorisation ce serait un plus.
Donner accès à une chaîne TV sur les News internationales.

2026-03-14 via Nuitee
M
maree couple au
9
Pros:

convient location, view from the apartment and reception staff very helpful.

Cons:

all good.

2026-03-14 via Nuitee
E
Eileen couple nz
9
Great little place to stay in the heart of Auckland
Pros:

The location was great on lower Queen St - with excellent access to the CBD. The room was a good size - for an apartment, with a small balcony. Very compacted but fitted everything in.

Cons:

It was starting to get a bit tired, lift is slow and the manning of reception was variable. But the positives meant that these things were minor.

2026-03-12 via Nuitee
P
Phil couple gb
10
Central Auckland - fabulous place to stay
Pros:

Great apartment in the centre of Auckland
Well appointed, good view, and friendly/ helpful team

Cons:

Nothing

2026-03-12 via Nuitee
M
maree couple au
10
having outsude balcony with chairs for fresh air. And a great city vies.
Pros:

Great spot in centre of Aukland. Walking distance to everything. Ferry port nearby. All very good!

2026-03-11 via Nuitee
N
Niels Majland Jørgensen family_with_children dk
10
Pros:

Virkelig lækker lejlighed, med alt hvad man behøver.
Meget centralt placeret.
Venligt og serviceminded personale

2026-03-10 via Nuitee
M
Marekgl family_with_children au
9
Downtown Auckland
Pros:

The Quest on Queen is an apartment hotel in Auckland's CBD, close to the ferry terminals and the railway station. Shops, restaurants and cafes in close proximity add to this convenient location.

Cons:

The property does not have 24h reception, and an early arrival on a Sunday morning entails a wait until after 8:00 am. Reception staff are nevertheless kind and helpful. I would stay at Quest on Queen again in the future.

2026-03-09 via Nuitee
F
Fiona couple au
9
2026-03-09 via Nuitee
M
Margaret couple au
9
Kitchen well equipped and great location.
Pros:

Location was excellent. Short walk from the cruise terminal, to the Skytower for dinner and to the train station for easy transport to the airport.

2026-03-08 via Nuitee
P
Paul couple nz
8
Pros:

The room and location was perfect for our needs. Will use again.

2026-03-08 via Nuitee
M
Muhammad Rayan family_with_children sa
9
2026-03-07 via Nuitee
G
Gabriele couple us
9
2026-03-06 via Nuitee
T
tuiletufuga family_with_children nz
10
2026-03-05 via Nuitee
J
John couple nz
9
Will be back. A small glitch which is fixable.
Pros:

Easy access to the wharf. Felt safe. Comfortable and well appointed

Cons:

Heater only blasted cold air. Had to put our jackets on in the evening as the weather had turned cold. During the day we were not affected but it was too cold not to have a heater.

2026-03-04 via Nuitee
G
GLENDA couple au
8
Pros:

Old but comfortable and clean good central location

2026-03-01 via Nuitee
C
Colin couple au
10
A great place to stay in the heart of Auckland
Pros:

A great place to stay in the heart of Auckland with fantastic facilities, highly recommended. My wife and I were out and about every day attending a conference, some adventure, and shopping.

2026-03-01 via Nuitee
M
Marianne couple nl
10
2026-03-01 via Nuitee
H
Henley family_with_children au
8
Pros:

Good apartment. Centre on city
Reception good

2026-02-28 via Nuitee
G
GCBrown couple au
7
Pros:

N/A

Cons:

N/A

2026-02-27 via Nuitee
J
jackie couple nz
9
2026-02-27 via Nuitee