Castle Newhaven

Hotels
8.8 (359 reviews)
40 Haven Drive, Botany Downs , Auckland , nz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Terrace
Family rooms
BBQ facilities
Non-smoking throughout
Kids' outdoor play equipment
Outdoor furniture
See all facilities

Review Highlights

Pros:
Central Location
Convenient Amenities
Helpful Staff
Cons:
Cleaning Issues
Maintenance Problems

Categories

Cleanliness
7.88
Reviews indicated moldy smells and issues with cleanliness in certain areas.
Service
9.35
Most reviews highlighted helpful staff and good service in checking in.
Location
9.39
Multiple reviews praised the central location and convenience to shopping.
Room Quality
8.34
Some reviews mentioned the quality of rooms, but also noted some issues and need for updates.
Amenities
8.37
Good amenities like a kitchen, but some mentioned lack of air conditioning.
Value for Money
9.33
Positive feedback on value given the location and amenities.
Food and Beverage
8.88
Reviewed positively in terms of nearby food options.
Overall Experience
8.85
Overall enjoyable experience mentioned in several reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:26

Property Description

Modern Self-Contained Accommodation

Nesuto Newhaven Apartments offer modern self-contained accommodation, just 20 minutes’ drive from Auckland International Airport. Located in Botany town centre, guests can enjoy the convenience of numerous restaurants in the vicinity.

Spacious Apartments with Excellent Amenities

The apartments at Newhaven Nesuto are spacious and equipped with kitchens, washing machines, and a private terrace or balcony. Guests can also enjoy satellite TV and broadband internet access during their stay.

Fantastic Facilities for Guests

Guests can take advantage of the fitness centre, tennis court, outdoor swimming pool, and barbecue area. Additionally, free secure car parking is provided for all guests.

Book your stay at Nesuto Newhaven Apartments now to experience comfort and convenience in Botany Downs, just a short distance from Auckland CBD.

Important information:

Please note that reception hours are 9:00 to 17:00.
If you expect to arrive outside reception opening hours, please inform the property in advance, using the contact details found on the booking confirmation.

Waldorf Newhaven Apartments has a strict no noise and no party policy after 22:00 hours. It allows a maximum of 2 extra guests per room between the hours of 08:00 hours and 22:00 hours. Any extra guests or after hours guests must have prior approval by management.

If no credit card is present at check-in for authorization a NZD$500.00 security cash bond plus valid photo ID must be provided as a guarantee for all incidental charges or damage to the room. Please kindly note the credit card authorizations are released on the date of check out and can take up to five business days to appear back on your account.

Please note that there is a 1.5% surcharge applies for all credit card transactions.

Guests under the age of 18 can only check in with a parent or official guardian, unless prior arrangements have been made. For more information, please contact the property using the contact details found on the booking confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 2 years old and over stay for NZD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 359 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.37
Value for Money: 9.33
Food and Beverage: 8.88
Overall Experience: 8.85
A
Amy • couple • au
10
We had a great stay and it was perfect for what we needed. Thank you
Pros:

Well kept and in a good area and easily accessible.

2026-02-14 • via Nuitee
M
Mark • extended_group • nz
6
Overall a nice stay and with one or two tweaks could be an excellent experience .
Pros:

Location , close to the Hub & Botany Plaza
Pool was nice

Cons:

A little bit dated and tired .
Had to carry Huge bunch of keys around with you to access everything when just one key card would do .
Also exterior entrance doors need to have Soft Close door stays fitted as every time other guests come and go the doors slam loudly reverberating through the apartments

2026-02-13 • via Nuitee
A
Altaf • family_with_children • au
10
Thank you Wati for looking after me and my family.
Pros:

Everything was just perfect./Staff has excellent customer service especially Wati.
She made me and my family feel like we were at our own home.Location and parking is very good.definitely recommend to stay here.We will be staying here again in our trip from Australia.

Cons:

Nothing
All was just perfect

2026-02-09 • via Nuitee
F
Fiona • family_with_children • nz
8
Pros:

Love how central it is to super markets and stores

Cons:

Nothing comes mind

2026-02-08 • via Nuitee
T
Tuanau • family_with_children • nz
9
Very comfortable highly recommend
Pros:

Awesome was lovely an clean kids loved the pool, an so comfortable highly recommend this place close to shopping centres an malls will definitely be coming back here next tyme
Nga Mihi.

Cons:

Nothing to fault.

2026-02-08 • via Nuitee
M
Marito • family_with_children • ck
10
Pros:

The staff replying to my messages was very friendly and helpful thank you. The location was perfect and the accomodation was very comfortable as well. Thank you

2026-01-31 • via Nuitee
E
Erin • family_with_children • us
8
Convenient for short term stay
Pros:

Close to shopping and restaurants, pool available, laundry and kitchen in unit

Cons:

Noisy road outside. A/c only downstairs when bedrooms are up. Mattresses need replacing

2026-01-31 • via Nuitee
T
TANGUY • family_with_children • fr
7
Séjour très agréable
Pros:

Très bien situé et très propre. Seul bémol, le sèche linge un peu capricieux, la cuisine qui mériterait plus d'équipement comme une cafetière et les matelas un peu dure.

Cons:

Le sèche linge un peu capricieux, la cuisine qui mériterait plus d'équipement comme une cafetière et les matelas un peu dur.

2026-01-31 • via Nuitee
M
Mccoll • family_with_children • au
10
Exceptional. Great service. Lovely accommodation. Handy location.
Pros:

It was so nice to meet the manager in person when we arrived. She was such a lovely lady. She even made contact before we arrived. The staff were so helpful. Even to the point of taking us to our apartment and helping us with our luggage. Really impressed.

2026-01-29 • via Nuitee
K
karen • family_with_children • us
8
Great location, attentive staff.
Pros:

We appreciated the size and location of the apartment. Having the property across from the mall allows for many food choices, especially when you are new to Auckland and getting your bearings. The drive into the city was not that time consuming. Wati, the property manager was very responsive and attentive to our needs.

Cons:

From the picture, it seems like the pool is across the street. The property is much larger than I thought, so it was not across the street. It also was cool, so the unheated pool wasn't really usable.
The bed in our unit is very hard. Some people like that. Just putting this note in here for information.

2026-01-29 • via Nuitee
J
Jack • extended_group • au
8
Perfect
Pros:

Awesome place

Cons:

6/32 has a faulty tap that dripped all night

2026-01-25 • via Nuitee
H
hoffmann • family_with_children • nz
8
2026-01-25 • via Nuitee
S
Staci • family_with_children • nz
9
2026-01-23 • via Nuitee
M
Mary • couple • au
10
Excellent unit great facilities
Pros:

Lovely unit great facilities will definitely be back

2026-01-23 • via Nuitee
B
Briohny • family_with_children • au
10
Pros:

Close to shops and kids loved the pool, tennis courts and playground.

2026-01-20 • via Nuitee
N
Natasha • family_with_children • au
5
Pros:

The location

Cons:

The facilities- Our children got cuts and scratches from the pool

The heat upstairs was unbearable- I suggest split system upstairs

The washing machine was good, but the dryer was working

There wasnt much in the kitchen to utilize

2026-01-19 • via Nuitee
L
Linda • family_with_children • nz
4
Two units were good just one was uncomfortable
Cons:

The bed had a bar across one side was hard and very uncomfortable
Sofa in that unit was very uncomfortable as well

2026-01-19 • via Nuitee
P
Perive • extended_group • au
8
Love the place and location and prefer the ground floor.
Pros:

Very spacious. Close to shops.

Cons:

Wifi is not even working. Too much stairs going up the top floor.

2026-01-14 • via Nuitee
L
Line • extended_group • dk
9
2026-01-11 • via Nuitee
L
Lasse • family_with_children • dk
9
Great comfortable stay with good facilities
Pros:

We truely enjoyed our stay. Nice big apartments. We had ground floor unit with AC that kept all rooms pleasant. Very good communication. Nice to also have covered parking just outside the unit. The neighbourhood was very quiet and felt safe. Great to be so close to Botany town centre.

2026-01-11 • via Nuitee