The Mill Hotel & Spa

Lovely hotel ideally situated about a ten minute walk to the centre of Chester. Breakfast fabulous all you want for a full english buffet style. Waiters very attentive bringing coffee or tea as soon as you are seated. Dinner in the restaurant a lovely experience a la carte type style but you need to book. The spa / swimming area also lovely however gets very busy and people seemed to 'hog' the only jacuzzi. I think the hotel should consider making this adults only from say 3pm as other hotels do as from 4pm until 7pm there were lots of young children in there which ruined the spa experience for me.
We booked a classic double which was OK but very small and could hardly turn around in the bathroom. Overall would return for location and good food however would probably opt for a bigger room next time.

Hotel is nice but the rooms could do with an update,staff are friendly,beds are a bit hard the tv is right in the corner of the room would be better on the wall.no big light and the long mirror is in the wrong place no light unless you put bathroom light on.bathroom no towel rail.

What can I say about this fantastic hotel...
Location is great for everything to make a perfect stay with pubs, restaurants and chester centre all 5 mins walk away.
Cleanliness was top draw and amenities was first class.
Great selection on breakfast to excellent bar prices.
For value for money it's def the best hotel ive stayed in.
Well done millhouse you got it spot on.

Room very small,its the first time in a lot of years we were not happy with room, in need of update,old wardrobe and table,shower could do with changing and get a shower screen instead of curtain, on plus side as usual staff all lovely,and nice breakfast.

Just back from another great visit to The Mill and Chester just love going we've been loads of time's everyone is so friendly and helpful a special shout out to Sam he's so cheerful and upbeat he puts a smile on everyone's faces see you all again in July

lovely stay at the mill. myself my wife and grandson for his birthday. Had a meal in the bar and the food was very good. The staff were brilliant and with our cake and candles and sung happy birthday. The man with the longish hair even made our grandson a mocktail that was not on the menu. The room was nice and very clean. easy to park which is a must in Chester.

Perfect location near centre of town. Be prepared for lots of walking. Great parking on site for £12. It's a bit gloomy. Rooms very dark . Needs updating .For the money we thought it expensive. It was clean and we asked for canal view for quieter room after seeing reviews. The staff were lovely and so friendly, in fact the best thing about the place . The breakfast basic with very little choice but what we had was well cooked.

The lady on the desk was extremely welcoming and allowed us into our room significantly earlier than the official check-in time, which we were very pleased about.

We stayed in the Canal Side Suite, which was spacious and exactly as described in other respects. As other reviewers have mentioned, the décor and furnishings are quite dated, which we expected. The bathroom was also a little dated but very large and lovely overall (aside from some discoloured tile grout) and featured a large kidney-shaped whirlpool bath. Of note, it only had 2 hooks on the door on which to hang things. Could have benefited from a towel rail.

The bed was a super king size and extremely comfortable — I often find hotel beds far too hard, but this one was great.

One of the main reasons I would return is the gym. It is the most well-equipped hotel gym I have ever seen. More in line with a professional gym although only opened from 08.00.

The pool is also very nice — quite long, which is great for swimming. The temperature was about standard. The steam room was also very nice. Unfortunately the sauna was broken during our visit.

We didn’t use the jacuzzi as it was full of other people and, since our suite included a jacuzzi bath, we decided to go back to the room instead and enjoy a long, relaxing soak.

Breakfast was very nice, with lovely quality food. It is buffet style and consisted mostly of full English breakfast items, along with cereal, toast and croissants, plus tea, coffee and juice. The selection isn’t huge, but everything was nicely cooked. My only criticism is that the toast is left under the heat lamps and so is not fresh and hot. Personally I like to do my own toast so that it is toasted exactly how I like it. Staff were again attentive and very friendly.

Parking costs £12 per day. We arrived early and managed to get a space, but I believe once the car park is full there are no guarantees.

We would certainly return. The slightly dated furnishings didn’t bother us at all — just wanted to leave an honest and balanced review.

Stayed for 2 nights. Location good, staff very helpful and friendly. Room was adequate but dated. Hotel needs to invest in proper room sound proofing, good job we took earplugs. The food was poor. Breakfast was basic for a hotel this size. Hard fried eggs, cheap sausages and overcooked bacon. Evening food was well below standard.....certainty wasn't worth the money being charged. They definitely need a new chef as the food really lets this hotel down.

Ideally for stag or hen doos, not far to walk in to centre but definitely a bit rough around the edges, room small and very dated and dark, shower over bath...

Breakfast was edible, fried egg, scrambled egg 🥚 bacon, sausage, tomato 🍅, chopped fried potatoes, beans, croissants, fruit that looked like it was out of a tin, toast, cereal 🥣

Next time I would pay more and stay elsewhere

We are here now, enjoying our last night of a three night stay.
Our room is spacious, clean and bright. I personally had an issue with the pillows and I was left with a selection so I could choose which was best.
Staff really helpful and friendly.
Breakfast. good and lots of choice.
The spa is fantastic. Clean , well ordered and showers hot and powerful.
We ate in the restaurant and the service was good, the food was mostly really good. We had 3 courses each. Our ratings would be...
Cream of vegetable soup. 6
Purple broccoli and Duck egg. 9
Lamb and Duchess potatoes. 8
Codloin with fondant chips. 9
Blood orange posset. 10
Cheese and biscuits. 5.
We enjoyed the meal but my cod was served skin up but it wasn't crispy so a little off putting. The rest of my plate was delicious.
My husband said the overriding taste of his soup was Celery . It needed more base layers.
Cheese board a bit sad. Menu said a selection of cheeses when in fact they were very similar. No blue cheese and the Mexican style chilli cheese was overpowering. Asked for a better selection but nothing more exciting came out.
I'm not sure what people expect from this hotel but it is way more than value for money and if you have an issue the staff try their best to address it.

Firstly the staff should be acknowledged for their friendly welcome and helpfulness. They really couldn't do enough! The hotel itself lacks any character or style. Rooms are bare and sterile with no soft furnishings or even towel hooks in the bathroom. Do not be fooled that the 'spa' in the title will add luxury. Throughout the hotel there is no reference at all its history as mill.
Location wise - great access to the city but some rooms of the rooms are alongside the 2 lane flyover so incredibly noisy. Others by the canal are quieter.
The breakfast was basic but ok, plenty of seats with a small buffet area. Hot food was continually restocked. Again staff were helpful and it was lovely to sit by the canal.
Overall not one of our better choices but we went based on the reviews and location.

We had a 1 night stay as a group of 8 (4 seperate rooms) staying here ready to travel to Liverpool the next morning to run half marathon. After we had booked we realised the hotel didn't serve breakfast on a Sunday morning until 7:30am. We had to leave at 7:30am. The wonderful reception and restaurant staff were amazing and arranged for a 'breakfast on the go' bag which was all ready for us at reception for 7:30 on the Sunday morning. We had bacon/sausage sandwiches, fruit, yoghurt, sauces, cutlery and bottled water. We couldn't be more thankful and we all completed the half marathon after a healthy brekky! The rooms were perfect and we all can't wait to return!

My sis an I came 5 weeks ago an it was amazing f,ood was fab an we loved it that much we came back for mum mother day present with my other sis .what a disappointment an let down.the food was dismal. They ad changed the menu we order veg soup an it was celery soup full of string bits an the bread was in edable rock hard . My burgers were burnt an my sis chick burger was covered in sesame seeds and a awful sauce. We asked the waitress wot was the sauce she said she didn't no as new menu .they were served on the smallest plates an for 20 pound a burger it's dreadfull.wen checking out I told them an they said sorry that's it .I don't think I will be back. From the last time which was lovely to this dreadful.felt so sorry for my mum . Note to fellow customers don't order food .

Nice hotel. Nice busy bar area.
Breakfast was great
Rooms really good size
I would definitely recommend

Just back from a 3 night break at The Mill and could not be happier

The hotel is in a perfect location, close to the City Centre and the station. Parking is opposite the hotel in a secure area with barrier entry and exit. Situated on either side of the canal it is certainly different! The hotel itself was very clean in both the rooms and the communal areas. Coffee, tea and biscuits were topped up each day.

Having read in other reviews that breakfast could be a little chaotic we were pleasantly surprised to see this was far from the case. The staff were extremely organised, food was replaced the second it ran low and there was plenty of choice and variety.

We didn't make use of the spa as the hotel was more of a base for the various things we had planned whilst there.

Final word goes to the Staff, who were all exceptionally friendly and helpful.

As always the quesion is, would we go back? The answer is a categoic YES!

It doesnt cost anything to smile and be pleasant. Reception welcome needs some training. Room spacious but beside main road so pretty noisy, shower facility poor. seems to be an issue with temperature of water. mould on shower curtain. shower gel impossible to get anything out of it. dusty room. Bed was comfy but pillows lumpy. Breakfast ok, no mushrooms or black pudding. should use local produce also. Wouldnt recommend. Its not huge changes needed just someone to provide much TLC and staff training

This is not your usual review This is good hotel which is a converted mill beautifully appointed We elected to dine in the canal side restaurant food and service were spot on but at the end of the meal my partner suffered a medical issue This is where good becomes great the restaurant manager and the waitress identified there was a problem and discreetly and effectively dealt with the situation which resulted in ambulance and hospital but a complete recovery from a minor stroke We cannot thank you enough and can report room food and drink that we did get to sample were great and we will be back to fully enjoy your facilities Thank you

Enjoyable Short break.
The Mill Hotel once again did not dissapoint.
All the staff, very helpful, cheerful and professional. Nothing too much trouble if asked for assistance.

A converted mill, from the outside you don’t know what to expect. However, once inside you immediately get the feel of a modern interior, tastefully furnished. The staff were extremely pleasant, helpful and friendly, showing an interest in their customers.

Rooms were comfortable, the bathroom whilst compact and a little tight had a great walk in shower. Biscuits were supplied in room along with tea and coffee.

I would say that the breakfast whilst plentiful and well cooked, was a tad average, plenty of toast but some rustic bread would have been nice. Loads of carbohydrates to fill you up, the coffee was not that strong. However, the lunch and evening menus were good, also a well stocked bar.

All in all, it was a very pleasant stay and we would go there again as the location was ideal only 5-10 minutes from the cathedral, city walls and the main shops on Foregate St. The bus station only three hundred metres and railway station only ten minute walk away.