The Mill Hotel & Spa

A lovely weekend stay for Valentines . The hotel room was comfortable and clean . Staff friendly and efficient service . Breakfast room busy , menu quite limited ,but we enjoyed what was on offer . The only negative was that we enquired to book treatments in the spa two weeks prior to our stay and was told there was no availability , which we was disappointing as guests. Also the spa pool was cool and facilities limited . I would prefer to pay a little bit more for my stay to have a more luxurious spa experience ..

Had a lovely stay here at the weekend. Clean hotel, great parking, lovely breakfast, modern reception area and gym. However, the things that I think let the hotel down are the spa changing rooms, bedrooms and bathrooms which all need modernising! The changing rooms are like the old council gym changing rooms and women need a pound coin or trolley coin for lockers. The bedroom furniture is old, mismatched and the curtains weren’t even on the hooks properly. The bathrooms clearly haven’t been updated for at least 20 years so look worn tired and didn’t look particularly clean (but I do think they were clean).

It's a great location by the canal and a short stroll into the centre of Chester. The room was spacious and clean. It had a nice walk in rainshower. The bed was very comfortable and we had a good nights sleep. We had a vegan breakfast of cereal, toast, juice and coffee. There was a vegan cooked breakfast available as well. They have EV charging in the car park. The car park was very full when we got there but we managed to find a space and they can open up an overflow car park if needs be. More information on their website about breakfast and EV charging would be helpful. The hotel had a nice atmosphere and the staff were very friendly.

we stayed at the Mill Hotel for my husbands 60th birthday - once again there is nothing too much trouble and the staff are very helpful and efficient. The Mill hotel is my favourite ever hotel and true home from home. I was surprised to see the hotel restaurant shut in the evening - although you can get food from the bar area which has its own separate dining area which is very pleasant. The prices for rooms and the bar drinks/bar food is very reasonable and competitive - I come to the Mill hotel at least twice a year and i have seen a decline in the number of people using the restaurant in the evening- possibly because it is on the pricey side. We came in September 2025 and we were the only ones in the restaurant - seems like an under used potential gold mine

Amazing hotel and great facilities.
We had two nights here and loved it all so much.
We had a fancy canal side balcony room (room 516) which is really nice; big and well equipped.
The swimming pool is fantastic; clean, well maintained and it was this that influenced our stay here as a central city centre hotel with a pool is hard to find. The hotel is a short stroll into the centre. The breakfast was really good and the staff super friendly and helpful all across the board. Parking was included in the rate (again not always the case) We couldn’t have been happier with our two night stay. (This was our 2nd stay) Thank you.

We always enjoy our stay at The Mill, lovely rooms and a dip in the swimming pool

Stayed here for one night, absolutely loved the hotel. The guy on reception was so welcoming and helpful. Our room was very spacious and immaculate. We used the pool and jacuzzi this adds a really nice touch to hotel. The breakfast was lovely, lots to choose from and very tasty. We have stayed in Chester plenty of times, this was our first stay here. It'll be the only hotel we choose in Chester from now on. Location is great x

Friendly staff. Very clean. Lovely breakfast. Great facilities. They even helped start our car in the morning. Superb service

Was very pleased with the hotel's location and facilities.
Breakfast was included, but you need to be prepared if they are very busy, as you will then be given time slots.
The parking was also included, which is my preference, however, try to arrive by 3pm as the car park is very congested.
All in all we definitely enjoyed our stay and if we were to return to Chester, this is the hotel we would choose.

Stayed a overnight stay.
Tired looking hotel .
Room looks like it was decorated 25 years ago.
Old fashioned bathroom
Shower connected to bath taps.
Breakfast good though.
Staff very nice

We were a party of 9 Staying for my 65th birthday. My first disappointment was the size of room also very tired and dated. Bathroom very old fashioned.
Breakfast was buffet style and to be fair food was good but for the size of hotel and amount of guests needed to have a much larger serving area enormous queues.
Restaurant food on my birthday meal was not very nice and was only luke warm and staff were not the most friendly. Forgot to bring out the cake we supplied as they did not know which table it was for, the balloon was a major giveaway.
Whole experience was disappointing would not stay again

Nice hotel in a great position to access the city. Good breakfast and a good room
Friendly helpful staff who always went the extra mile

Our room was dark with very poor lighting although it was clean the room itself was quite cold with just one radiator, breakfast was good self service style the staff were good and helpful I wasn’t happy with the £12 car parking charge as this wasn’t mentioned in the hotel write up prior to booking, the lift could do with updating considering the amount of rooms in the hotel location was good as it was quite close to the town centre

We have had a lovely stay at the mill hotel. Everything was excellent. The hotel is very well run and the staff were all professional and couldn’t do enough for us. We are in the restaurant both night and the food was excellent and a reasonable price

We have wanted to stay here for a long time and it didnt disappoint. The welcome, room, housekeeping and food was excellent. Will definately stay again in the summer.

Really good visit. Staff excellent. Bar, breakfast super. Only negative, outside lights made for poor night sleep. That didn't spoil our stay. Overall, very good.

Nice hotel. 10 minute walk into centre of Chester. SPA facilities were an added bonus. Had to upgrade our room as the beam in our original room was quite low.

If you could give half scores it would be a 4.5, overall very good but just missing on some aspects.
The location is great, midway between the railway station and the town centre.
The price was good for a city centre break.
The room was a good size with a decent wardrobe, we had a view over the canal which was nice, was surprised to find no bottled water as most places seem to provide that now also found the tea/coffee selection a little sparse and not hot chocolate.
We asked at reception for iron and board, I went to the bar to get some water and when I got back to our room they were already there, the cover on the board was thin and the marking from the board came through on my top so the next morning asked at reception if they could change it which they did but didn't take the 1st one away, the second was a little better but the marking still came through so maybe better covers needed, also when our room was made up each day they didn't take the glasses away so had a collection when we left.
Breakfast was ok, the man greeting us at the door was welcoming and efficient, I'm not a big fan of buffets of any kind but it was ok.
Overall a good stay, had a walk along the canal before leaving which was nice and would probably be even better in the warmer weather.
Were we to return to Chester would probably opt to stay here again.

Visited for two nights for my sisters birthday. One double standard, one twin standard. Both lovely and clean with everything we needed. All staff in all areas professional, friendly and capable. Rialto bar served lovely food and drinks, Canaletto did gorgeous breakfasts. Ten minutes walk into city centre. We didn’t hit the spa but it looked lush. Would definitely visit again. Many thanks to all xxx

Just home after a 2 night stay at The Mill . Great hotel clean welcoming and we had free parking which is a bonus. Our room was very large as was the bathroom. The bed wasn’t the comfiest but if a firm mattress is your preference then it would suit. The water was red hot the shower over the bath a tad wobbly 😏 breakfast was good hot and plentiful to set you up for the day 😋 all in a a good choice 👍🏻