Best Western Executive Inn

Hotels
•
Best Western
7.5 (293 reviews)
4026 Jackpot Rd , Grove City , US
+1 614-875-7770

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Great/convenient location (near restaurants, stores, off the highway)
Some reports of clean rooms and bedding
Breakfast available/occasionally well-stocked
Comfortable/adequate rooms for a stopover
Cons:
Dirty/worn carpets and towels (black feet, beat-up towels)
Musty or urine-like smells in rooms
Outdated motel-style appearance and deceptive advertising
Overpriced for the condition
Inconsistent/poor breakfast upkeep
Broken amenities (pool) and maintenance issues (lumpy mattresses, damp carpets, difficult TV)

Categories

Cleanliness
5
Multiple reviews mention dirty carpets (leaving feet/socks black), old/beat-up towels, damp/musty smells and possible residue on carpets; overall cleanliness is a clear negative.
Service
10
Staff repeatedly described as friendly, helpful and attentive (mentions of Raj, Judy and polite desk staff, buffet kept stocked by staff); service is a consistent positive.
Location
10
Many reviewers praise the location: convenient to restaurants, stores, off the highway and close to dining/entertainment — location is strongly positive.
Room Quality
5.5
Rooms have issues: lumpy mattress, musty/urine-like smells, outdated motel-style rooms, worn carpet and occasional dampness — room quality is below average.
Amenities
7
Limited amenities: pool reported broken; basic breakfast provided but with inconsistent upkeep. Amenities are present but show maintenance/quality problems.
Value for Money
5.5
Several guests explicitly called the property overpriced or too expensive given the condition (outdated rooms, cleanliness issues) — value is perceived as poor.
Food and Beverage
7.5
Breakfast exists but opinions mixed: some report good/stocked buffet while others note poor upkeep and limited offerings; overall slightly below/around average.
Overall Experience
9.5
Mixed overall: strong positives for staff and location but notable negatives around cleanliness and room condition. Many guests still found the stay acceptable due to service/location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Convenient Location
Located just 12 km from major city attractions like City Center and Ohio Theater, Best Western Executive Inn offers easy access to the best of Grove City.

Modern Amenities
Enjoy complimentary Wi-Fi throughout the property and make use of the on-site fitness center during your stay.

Nearby Attractions
Explore nearby cultural hotspots such as Capitol Square and Columbus Museum of Art, all within a short distance from the hotel.

Experience comfort and convenience at Best Western Executive Inn. Book now for an unforgettable stay in Grove City!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.5
Based on 293 reviews
Cleanliness: 5
Service: 10
Location: 10
Room Quality: 5.5
Amenities: 7
Value for Money: 5.5
Food and Beverage: 7.5
Overall Experience: 9.5
S
Stanley • solo_traveller • us
10
Pros:

Raj and Judy did a great job taking care of me and all.my needs

2026-10-28 • via Nuitee
C
Capers • family_with_children • us
2
2026-10-28 • via Nuitee
H
Hatfield • solo_traveller • us
10
I would happily stay here again
Pros:

Friendly staff, comfortable room, very clean, good breakfast

Cons:

I had no complaints

2026-10-25 • via Nuitee
R
Rebecca J Marvin • family_with_children • us
10
Pros:

It was easy to get to off the highway

Cons:

The direction were not right they had you going to the long horn steakhouse. Also with they had there sign lit would have been easier to find.

2026-10-23 • via Nuitee
P
Prince • couple • us
8
Overpriced for an outdated motel style hotel.
Pros:

Proximity to dining and entertainment

Cons:

Towels looked and felt really beat up and very old. I don’t have any allergies so I got alarmed after my stay having been itching all over my body! Not sure what the cause is though.

2026-10-19 • via Nuitee
P
Patricia • couple • us
7
2026-10-16 • via Nuitee
N
Nancy • couple • us
10
2026-09-19 • via Nuitee
D
Davis II • solo_traveller • us
9
Pros:

Like the area I was at

Cons:

A little too expensive and had noisy neighbors

2026-09-07 • via Nuitee
F
Fran • couple • us
5
2026-09-04 • via Nuitee
W
Willem • extended_group • nl
8
Prima hotel om te verblijven tijdens een doorreis.
Pros:

Hygiene was prima, mooie schone kamers en beddengoed. Komt overeen met de verwachting. Personeel erg vriendelijk en behulpzaam.

Cons:

Ontbijt kan beter worden bijgehouden, regelmatig moeten vragen om het ontbijt aan te vullen.

2026-09-01 • via Nuitee
M
Maya • solo_traveller • us
5
2026-08-12 • via Nuitee
J
Jepherson • family_with_children • us
1
That place looks like a truck stop
Pros:

That is not a hotel but motel and the advertising for being hotel is deceptive

Cons:

Everything

2026-07-11 • via Nuitee
D
Donna • solo_traveller • us
8
2026-07-06 • via Nuitee
N
Nagaraja • solo_traveller • us
8
Rooms are clean, but breakfast not goid
Pros:

Rooms are clean

Cons:

Breakfast

2026-07-06 • via Nuitee
D
Dorothy • solo_traveller • us
7
Best Western
Pros:

Great location.

Cons:

The pool was broken and the carpet in the room needs to be cleaned. After taking a shower and walking in the room I found that my feet had to be washed again. I had to walk around the room with shoes on at all times.

2026-06-24 • via Nuitee
D
deborah • solo_traveller • us
7
Pros:

The inn was in a good location to restaurants and stores. The staff was friendly and helpful. The staff kept the breakfast buffet stocked.The Inn had plenty of hot water for showers.

Cons:

The mattress on the bed was lumpy and frame creaked when you moved in it.The carpet on floor was very dirty, left your socks black when walked on it. Also the room smelled musty or peed smell.

2026-06-19 • via Nuitee
C
Christy • solo_traveller • us
10
There was no plug for the bathtub so I went to front desk to ask. She was polite and stated she wasn’t sure where it was
Pros:

Was clean and perfectly located

Cons:

Nothing

2026-06-11 • via Nuitee
B
Briscoe • solo_traveller • us
9
Pros:

Ok

2026-06-11 • via Nuitee
H
Harrison • couple • us
8
2026-06-09 • via Nuitee
H
Hilty • couple • us
5
It was a place to sleep, but I would not stay again. Overpriced
Pros:

Convenient to our location and activities

Cons:

The room smelled musty, and the carpet was damp. The carpet needed to be vacuumed. We wondered if a previous guest had vomited on the carpet and it had been cleaned but hadn't dried completely. TV was difficult to operate, and the volume would not decrease with the remote.

2026-06-08 • via Nuitee