Best Western Plus Burlington

Hotels
•
Best Western Plus
8.5 (383 reviews)
770 Huffman Mill Road , Burlington , US
+1 336-584-0151

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Courtyard and pleasant outdoor areas
Clean rooms
Very good complimentary breakfast
Nice pool and lounge
Friendly/helpful staff (many mentions)
Convenient/central location
Cons:
Dated rooms / maintenance issues (doors, locks, mattresses)
Some bathtub drainage and plumbing problems reported
Freeway / busy-road noise
Small bathrooms and small beds
Occasional inconsistent staff interactions (checkout/booking policy)

Categories

Cleanliness
9
Multiple guests commented the property and rooms were very clean; a few isolated issues (bathtub drainage) were reported but overall cleanliness is praised.
Service
8.6
Staff are frequently described as friendly and helpful (front desk praise, Tina called out by name), though a few reports of poor checkout interactions and a reservation refusal incident lowered the score slightly.
Location
8.3
Many guests appreciated the convenient, central location and proximity to the interstate and local dining; some noted freeway/busy-road noise and tricky turns.
Room Quality
7.6
Several comments point to dated rooms, small bathrooms, mattress issues (rolling), maintenance needs (doors/locks) and a slight musty smell in some rooms.
Amenities
9
Courtyard, pool and lounge areas are repeatedly praised and considered standout features; complimentary breakfast is frequently mentioned as a plus (one note that pool was seasonally closed).
Value for Money
8.5
Standard quality for this hotel tier.
Food and Beverage
8.6
On-site restaurant and the continental/complimentary breakfast receive multiple positive mentions for variety and quality, though some guests wished for different breakfast options (fruit/tea).
Overall Experience
8.4
Most stays are described as very good or great (clean, comfortable, good breakfast and pool), tempered by occasional service or room-quality issues for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Modern Comforts and Convenience

Located in Burlington, Best Western Plus Burlington offers a comfortable stay with a seasonal outdoor pool, fitness center, and on-site restaurant. The air-conditioned rooms come with free WiFi and a flat-screen TV, ensuring a relaxing experience for guests.

Business and Leisure Facilities

Guests can take advantage of the business center, perfect for those traveling for work, while the vending machines provide quick snacks and drinks for a convenient stay. The 24-hour front desk and room service cater to all needs, making sure guests have a pleasant stay.

Nearby Attractions

With Greensboro Science Center and universities like Bennett College and UNC Greensboro School of Nursing in close proximity, Best Western Plus Burlington is the ideal choice for both leisure and business travelers.

Book your stay at Best Western Plus Burlington for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Oct 5, 2026 until Tue, May 18, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GSO

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.5
Based on 383 reviews
Cleanliness: 9
Service: 8.6
Location: 8.3
Room Quality: 7.6
Amenities: 9
Value for Money: 8.5
Food and Beverage: 8.6
Overall Experience: 8.4
K
Kathleen • couple • us
10
2026-10-29 • via Nuitee
J
Jean • couple • us
9
2026-10-22 • via Nuitee
A
Abbe • couple • us
6
Pros:

love the courtyard

Cons:

our room needed maintenance. door did open or close properly. lock just went into a hole not a jam.

2026-09-18 • via Nuitee
B
Brian • solo_traveller • us
9
Excellent place for a quick stop or a longer stay.
Pros:

Comfortable bed, easy to get around, very nice pool and lounge area. Friendly, helpful staff.

Cons:

Freeway noise.

2026-09-05 • via Nuitee
M
Mark • solo_traveller • us
6
50/50
Pros:

Check in was wonderful, Rebeka was charming and understanding of my difficult day,

Cons:

Check out,
The two ladies had a bit of personality deficiency when dealing with customers. Couldn't get me out me out of there fast enough. However, they greeted another checkout customer, as a long lost (regular) relative. Proves they are capable of smiles.
The bed,
Somewhat aged. Kept rolling to telephone side. Probably could use a new mattress or at the bare minimum have someone adjust it to where it resembles level.
The restaurant,
No problems there...food is awesome ...service impeccable. Just really wished they served breakfast.

2026-09-04 • via Nuitee
V
Valerie • solo_traveller • us
10
Excellent place to stay
Pros:

The decor. The ambience.The attitudes. The on-site restaurant. My favorite stop in a long time.

Cons:

Not coming back from my trip the same way so I could stay again.

2026-09-04 • via Nuitee
X
XIAOWEN • solo_traveller • cn
10
2026-08-25 • via Nuitee
T
Tara • couple • us
8
2026-08-10 • via Nuitee
A
Alma • solo_traveller • us
10
2026-08-10 • via Nuitee
A
Adkins • solo_traveller • us
9
Great property , our new Burlington go to 👍
Pros:

The courtyard , pool , and breakfast were great 👍

Cons:

Nothing we didn't like

2026-08-07 • via Nuitee
M
Mia • family_with_children • us
8
2026-08-04 • via Nuitee
S
Stacey • solo_traveller • us
10
Pros:

Convenient to where I was going while staying in town.

Cons:

The bathroom was a little small but not a deal breaker.

2026-08-03 • via Nuitee
M
Mia • family_with_children • us
8
Beautiful family time
Pros:

Breakfast was wonderful and the pool

Cons:

N/a

2026-08-03 • via Nuitee
M
Mary • solo_traveller • us
9
Great stay in Burlington!!!
Pros:

It was close to the Interstate! Very clean and comfortable with a great complimentary breakfast! Our grandchildren loved the swimming pool too. Front Desk Staff was fabulous, Tina did a wonderful job accommodating us with all our needs!!!

Cons:

Can’t think of anything!?!

2026-07-23 • via Nuitee
M
michaella • family_with_children • us
7
Pros:

Close to everything
Staff were very nice

2026-07-20 • via Nuitee
M
michaella • family_with_children • us
7
2026-07-20 • via Nuitee
M
michaella • family_with_children • us
7
Pros:

Close to everything
Staff were very nice

2026-07-20 • via Nuitee
K
Kimberly • solo_traveller • us
9
2026-07-20 • via Nuitee
K
Kelli • couple • us
8
2026-07-19 • via Nuitee
J
Jill • couple • us
8
Overall it was a very good experience.
Pros:

Loved the courtyard, pool and convenience of restaurant. Continental breakfast was great.

Cons:

Unfortunately our bathtub didn’t drain well when showering. We reported this to front desk.

2026-07-17 • via Nuitee