Best Western Dallas Inn & Suites

Hotels
•
Best Western
7.3 (237 reviews)
250 Orchard Dr , Dallas , US
+1 503-623-6000

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly/helpful staff (multiple mentions)
Convenient location (close to family, businesses, venues)
Quiet surroundings
Room size/space
Working AC and nice soaps reported
Availability when other hotels booked
Ease of access to other businesses
Cons:
Rooms smelled of cigarette or musty odors (multiple reports)
Rooms not always clean; unmade beds and dirty shower/bathroom
Uncomfortable/old mattresses and hard beds
Breakfast quality poor ('horrid')
Booking/payment issues and perceived price gouging
Missing or limited toiletries and washcloths
Occasional rude front-desk staff (service dog dispute)
Small pool size

Categories

Cleanliness
6
Multiple guests reported rooms smelling of cigarette or musty odors, unmade beds, and a not-very-clean shower/bathroom, so cleanliness is below average.
Service
9
Staff were frequently described as very friendly and helpful by several guests, though there was one report of a rude front-desk receptionist regarding a service dog.
Location
8.5
Many guests praised the convenient location (close to family, businesses and venues) and quiet surroundings.
Room Quality
6.5
Rooms have good space and working AC for some, but multiple complaints about uncomfortable/old mattresses, hard beds, broken lights/mini-fridge, and a substituted spring mattress instead of a promised pull-out couch.
Amenities
7.5
Basic amenities are present (AC, soaps), but guests noted small pool size, limited toiletries (no separate shampoo/conditioner/lotion), few washcloths, and some in-room appliance issues.
Value for Money
6
Several guests cited price concerns (price gouging, extra charges, paying despite early checkout or booking mix-ups) and felt the stay did not fully match the cost.
Food and Beverage
6.2
Breakfast received mixed-to-negative feedback (described as 'horrid' by multiple guests), though one guest listed breakfast positively.
Overall Experience
8.7
Overall stays were mixed but skew toward positive due to helpful staff and good location; however, issues with cleanliness, beds, and breakfast tempered experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Luxurious Accommodation
Experience comfort and convenience at Best Western Dallas Inn & Suites with free WiFi and pet-friendly rooms. Each room is equipped with a flat-screen TV, while superior rooms boast a relaxing spa bath or hot tub for a touch of indulgence.

Exceptional Service
Our 24-hour front desk ensures that your needs are met promptly, adding ease to your stay. Whether you need assistance or recommendations, our dedicated staff is here to help make your visit memorable.

Convenient Location
Located just 22 km from Salem and 41 km from Corvallis, Best Western Dallas Inn & Suites offers a central spot for exploring the area. With Mahlon Sweet Field Airport a mere 90 km away, traveling to and from the hotel is a breeze.

Book your stay now at Best Western Dallas Inn & Suites for a delightful blend of comfort and service.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SLE

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.3
Based on 237 reviews
Cleanliness: 6
Service: 9
Location: 8.5
Room Quality: 6.5
Amenities: 7.5
Value for Money: 6
Food and Beverage: 6.2
Overall Experience: 8.7
D
Dusty • couple • us
7
Average to slightly below.
Pros:

It was average fine

Cons:

Paid extra for a pull out couch room and they did t give me one but rolled in a spring mattress instead which is bs

2026-10-29 • via Nuitee
I
Ingemar • solo_traveller • de
6
2026-10-22 • via Nuitee
D
Diana • couple • ca
10
2026-10-15 • via Nuitee
D
Daniel • solo_traveller • us
10
Pros:

Ease of getting to other businesses

2026-10-15 • via Nuitee
J
Jennifer • solo_traveller • us
4
Pros:

The space of the room.

Cons:

Room smelled like stale cigarette smoke that was pretty overwhelming.

2026-09-07 • via Nuitee
D
Dawn Rae • family_with_children • us
6
2026-08-31 • via Nuitee
K
Karen • extended_group • us
8
Decent rooms nice staff. Horrid breakfast
Pros:

The location was great for visiting family in area. The staff was excellent very helpful very kind and a lovely person

Cons:

Our room smelled like smoke when we checked in even though this is non smoking facility. The breakfast was horrid

2026-08-23 • via Nuitee
R
Robert • extended_group • us
7
2026-08-18 • via Nuitee
V
Velazquez • solo_traveller • us
9
2026-08-16 • via Nuitee
N
Nichole • family_with_children • us
7
Quiet and in a great location. Nice place to stay.
Pros:

The staff was very friendly and the location was nice and quiet.
The rooms ac worked well and the soaps smelled great.
The pillows were nice.

Cons:

The shower/bathroom wasnt very clean
The beds were a little hard and the lights and mini fridge weren't functioning properly.

2026-08-10 • via Nuitee
M
Malori • couple • us
8
Clean, comfortable and the staff is great.
Pros:

This location is close to family that live in Dallas. When we go out to the coast, we usually stop and stay for a day or two to visit..

Cons:

Hotel is a little old, but so are we lol

2026-08-07 • via Nuitee
C
Charles • solo_traveller • us
9
2026-07-25 • via Nuitee
C
Cierah • couple • us
5
Pros:

Breakfast

Cons:

Our room wasn’t that clean, and the room smelt like cigarettes

2026-07-23 • via Nuitee
E
Elizabeth • couple • us
8
Great staff. Rooms need to be updated. Mattress’s need to upgraded.
Pros:

Staff was very helpful.

Cons:

My bed was so uncomfortable. It felt like I was sleeping on a rock!

2026-07-23 • via Nuitee
B
Brad • solo_traveller • us
8
2026-07-20 • via Nuitee
F
Francine • couple • us
10
I will tell my friends as they have
Pros:

Close to venue... but not the traffic.

Cons:

Do not change a thing !!

2026-07-10 • via Nuitee
H
Hegre • family_with_children • us
9
very nice accomodations
2026-07-04 • via Nuitee
G
Gary • solo_traveller • us
7
2026-06-30 • via Nuitee
J
Jennifer • solo_traveller • us
1
Pros:

The location was good

Cons:

The older receptionist who checked us in was rude. She argued with me regarding a service dog. She was rude throughout our stay. They were very short on washclothes. When asked for the room to be cleaned didnt make the bed

2026-06-27 • via Nuitee
T
Terri • solo_traveller • us
7
Pros:

Location was good and easy

2026-06-15 • via Nuitee