grätzlhotel Karmelitermarkt

Hotels
8.3 (1106 reviews)
Various addresses in Vienna -02. Leopoldstadt , Vienna , at

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Pets allowed
Express check-in/check-out
Private check-in/check-out
Staff adhere to local safety protocols
Physical distancing rules followed
Cashless payment available
See all facilities

Review Highlights

Pros:
Excellent central location, close to transport and markets
Attractive, renovated interiors and comfortable, spacious rooms
Quiet/air-tight rooms for many guests despite street-level position
Easy check-in and proximity to local restaurants/market
Cons:
Ventilation issues in some street-level units (no windows/light, weak AC, no fan)
Noise from nearby venue reported by some guests
Cleanliness problems for some (dust under bed, ants, unpleasant smells, spiders)
Missing basic amenities occasionally (towels, soap, enough cutlery); mixed service responsiveness

Categories

Cleanliness
7.8
Mixed signals: some guests explicitly called the accommodation 'very clean' while others reported dust under the bed, ants, unpleasant smells and even spiders on the ceiling — overall slightly below the target.
Service
8
Mostly routine/easy check-in and helpfulness from some staff, but a few guests reported poor responsiveness (no fan provided, unfriendly reception) which lowers the score modestly.
Location
9.3
Consistently praised across reviews: central, well situated, close to transport, markets and restaurants — repeatedly described as a major strength.
Room Quality
8.5
Generally positive comments about layout, decor, windows and room climate; some negatives around noise from nearby venue, bed comfort for a few guests, and ventilation in street-level units.
Amenities
7.6
Several guests noted missing or insufficient items (towels, soap, cutlery), weak AC/ventilation or absent fans on hot weekends — amenities are adequate but occasionally lacking.
Value for Money
8.3
Not widely discussed explicitly; assigned the target rating as a neutral baseline ('Standard quality for this hotel tier').
Food and Beverage
8.3
Hotel F&B is not a prominent topic in the reviews; nearby restaurants are mentioned positively. Assigned target rating as baseline.
Overall Experience
8.6
Overall impression is positive with many guests saying they'd return or that everything was perfect, though a minority reported serious discomfort (heat, lack of ventilation, cleanliness/service issues).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 07:13

Property Description

Unique Accommodations in Trendy Neighborhood
Located in the vibrant Karmeliter Market area, Graetzlhotel Karmelitermarkt offers individually furnished suites in former workshops and stores. Each suite features modern amenities such as air conditioning, a kitchenette, and a private entrance, providing a unique and comfortable stay.

Convenient Keyless Check-in
Guests can enjoy a hassle-free check-in experience with a key safe and key code system, allowing for flexibility and convenience. This feature ensures a smooth arrival process, giving guests more time to explore the nearby attractions.

Local Dining Recommendations
With the Risottobox Restaurant nearby, guests can indulge in delicious local cuisine. Additionally, the knowledgeable staff is on hand to offer insider tips and recommendations, enhancing the overall travel experience.

Experience the charm of Vienna at Graetzlhotel Karmelitermarkt. Book your stay now for a memorable and convenient visit to the city.

Important information:

Please note that there is no reception, as the rooms are all located at different addresses.

Please note that you will receive an e-mail with check-in information including a key code 2 days prior to arrival. Each room has its own key code box at the front door.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Location

Guest Reviews

8.3
Based on 1106 reviews
Cleanliness: 7.8
Service: 8
Location: 9.3
Room Quality: 8.5
Amenities: 7.6
Value for Money: 8.3
Food and Beverage: 8.3
Overall Experience: 8.6
G
Gowthaman solo_traveller cz
10
Pros:

Environment and service.

Cons:

NA

2026-08-28 via Nuitee
G
Gabriele couple it
8
Pros:

The position. It is located in the centre of Vienna. We rarely took the metro and we were able to sightsee the city on foot.

2026-08-27 via Nuitee
L
Luz Del Alba couple nl
1
Vreselijk raamloze ruimte
Pros:

Niks

Cons:

Bij aankomst was er verwarring over welke locatie voor ons bedoeld was. Uiteindelijk bleek het om een interessante, raamloze ruimte te gaan. Het is een soort hotelkamer op de begane grond, in een pand dat vroeger een winkel was. Je zit dus direct aan de straat, zonder ramen, omringd door gordijnen. De etalage aan de voorkant is namelijk de enige opening naar buiten.

Verder is er vrijwel geen isolatie, waardoor je alles van binnen en buiten hoort. Zelfs als je niest, is dat buiten goed te horen. Dat betekent dus ook geen frisse lucht en geen zonlicht, want anders kan iedereen van buiten naar binnen kijken.

Het personeel aan de telefoon was erg onbeleefd. Daarentegen waren de medewerkers op kantoor wel beleefd en aanspreekbaar. Zij gaven aan dat je maar één kans hebt om te zien welke locatie je boekt. Dat betekent dat je eigenlijk moet raden uit de vele foto's wat je uiteindelijk krijgt.

Wenen is te mooi en het weer is te heerlijk om opgesloten te zitten in een accommodatie zoals deze. Ik zou daarom aanraden om iets leukers te zoeken.

2026-08-26 via Nuitee
J
Jose Manuel solo_traveller es
8
Pros:

La ubicación y el servicio de café gratis que ofrecen

Cons:

No me gustó que nos enviaran a una ubicación diferente a la que sale en Booking, deberían informar en la plataforma. Además de que al estar en un piso bajo había hormigas.

2026-08-26 via Nuitee
N
Nikolaos solo_traveller gr
10
Pros:

Great Location Close to the Center, Spacious Room
We had a wonderful stay in this room. The location is excellent, just a short distance from the center, making it easy to reach everything on foot. The hosts were extremely responsive — every request we had was answered right away.
The room was spacious and comfortable, with a really large bathroom, which made a big difference for us. There were no stairs to deal with, which was a huge plus since we had brought my elderly parents along, and they truly appreciated the accessibility and comfort.
Overall, a highly recommended choice for anyone looking for a place close to the center that's spacious and easy to navigate — especially great for families traveling with older relatives.

2026-08-25 via Nuitee
K
Katja couple de
9
Idealer Aufenthalt für Wien auf den Spuren von Robert Seethalers Roman Café ohne Namen.
Pros:

Ich habe das Karmeliterviertel so gefunden, wie ich es gesucht habe. Und die Idee, ehemalige Ladengeschäfte als Unterkünfte umzufunktionieren, ist gut umgesetzt. Sehr angenehm war die Ruhe in der Unterkunft. Und die Lüftung/Klimaanlage funktionierte so gut, dass wir Fenster nicht vermisst haben.

Cons:

Wie fast immer: zu wenig Ablagemöglichkeiten und Haken. Nur eine Sitzgelegenheit für zwei Personen. Der komplizierte Preis- Check-in war für uns nicht zu bewältigen. Aber man konnte noch einen echten Menschen anrufen… und ein Wienplan zum Mitnehmen wäre nett gewesen.

2026-08-24 via Nuitee
S
Stefan solo_traveller de
10
2026-08-24 via Nuitee
A
Alina couple de
9
Tolles Design und super Lage
Pros:

Tolle Ausstattung und außergewöhnliches Design! Eine wirklich besondere Unterkunft in guter Lage, um Wien zu erkunden.

Cons:

Unsere Klimaanlage hätte etwas stärker sein können

2026-08-22 via Nuitee
S
Schiavinato solo_traveller it
4
Mi sarei aspettato tanto meglio
Pros:

La posizione

Cons:

Come prima cosa ci ha portato nel posto sbagliato per prendere le chiavi perché era nella facciata dopo.
Appena entrato si sentiva puzza di vecchio, l acqua calda non andava, cosa che è stata risolta dopo. L'aria condizionata non andava, probabilmente perché i filtri erano tanto sporchi di polvere, come del resto la maggior parte dell' appartamento. Sporco. La tavoletta del wc era rotta, la ventola per togliere l' umidità della stanza non funzionava.
Non potevamo fare girare aria dalle finestre perché all' esterno sono coperte da un vetro, abbiamo dovuto tenere aperta la porta, ma ovviamente solo quando eravamo a casa.
La lavastoviglie puzzava tremendamente e il lavandino della cucina era sporco.
Il frigo funziona bene tranne per il freezer che ha la porticina rotta.
In 3 notti che siamo stati non ci sono state cambiate né coperte né asciugamani e per circa 100 euro a notte per 2, pensavo di sì.

2026-08-22 via Nuitee
S
Susanne family_with_children de
6
2026-08-19 via Nuitee
M
Marvin couple de
10
2026-08-18 via Nuitee
D
Dimichele solo_traveller it
8
2026-08-17 via Nuitee
E
erika family_with_children it
5
Spazi grandi ma non troppo puliti
Pros:

Letti comodissimi stanza grande. Ho pagato il sovrapprezzo di 20€ per arrivare due ore prima del check-in previsto. Morale della favola ho dovuto aspettare un bel po prima di avere la stanza che mi hanno detto non era pronta perché non risultava avessi pagato un sovrapprezzo. Avevo anche i messaggi con me della conferma.. Quella che mi hanno dato dopo quasi un’ora aveva le formiche in cucina, il bagno puzzava.

2026-08-17 via Nuitee
G
Gintautas couple se
10
2026-08-16 via Nuitee
G
Guillermo couple es
7
Bien, pero hay cosas a tener en cuenta.
Pros:

La habitación es amplia limpia y moderna. La cama es grande y cómoda.
Está situada en un barrio tranquilo, bien conectado con el centro y con bastante oferta de restauración.

Cons:

El concepto del "hotel" no es claro, por lo que complicó el check in. No es un hotel normal, no hay un lobby ni un recinto propio del hotel. Por lo que si no haces el check in online previamente te puedes encontrar dando vueltas sin rumbo por el barrio hasta percatarte de la situación.
Se trata de habitaciones repartidas por el barrio a las que se accede directamente desde la calle, como si fuera una tienda. Eso da algo de sensación de inseguridad y de falta de intimidad (Hay una cortina opaca que te permite ocultar el "escaparate" por el que se accede a la habitación). No tuvimos ningún problema con esto pero es algo a tener en cuenta si reservas este alojamiento.
La TV no funciona, el dispositivo TV-Box está estropeado.

2026-08-16 via Nuitee
A
Astrid couple nl
8
2026-08-15 via Nuitee
T
Thomas solo_traveller de
8
2026-08-15 via Nuitee
V
Valeria solo_traveller it
6
Pros:

Appartamento molto bello e in posizione comoda

Cons:

L'appartamento è a livello strada con solo la porta di ingresso, manca completamente il ricambio d'aria e il condizionatore non è assolutamente sufficiente a rinfrescare l'aria. Il bagno è ceco ed era rotta la ventilazione cosa indispensabile in un ambiente chiuso e senza finestre.

2026-08-13 via Nuitee
M
Martina solo_traveller at
1
Ein teurer Flop, nie wieder
Cons:

Die Fotos versprechen helle Räume. Es sind aber dunkle Löcher. Ich habe mich als alleinreisende Frau Schon untertags unwohl gefühlt und habe mir dann ein anderes Zimmer gesucht....!! Also doppelt bezahlt! Hatte dann um den gleichen Preis ein Hotelzimmer mit Frühstück!

2026-08-13 via Nuitee
E
Eleni solo_traveller cy
6
Pros:

Το δωμάτιο ηταν ευρύχωρο και άνετο, με όμορφη διακόσμηση.
Πολυ όμορφη και ήσυχη περιοχή, 15 λεπτά περπάτημα μεχρι τον καθεδρικο του Αγίου Στεφάνου.

Cons:

Δεν υπήρχε air condition. Το στρώμα ηταν χάλια. Το μπάνιο ηταν βρώμικο.

2026-08-12 via Nuitee