Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food options
Cons:
Cleanliness issues
High prices
Room updates needed

Categories

Cleanliness
6.96
Several reviews mention issues with cleanliness, including pests and mold.
Service
9.93
Service is noted as friendly and helpful, with staff accommodating dietary needs.
Location
9.47
Multiple reviews praise the hotel's location, especially the views.
Room Quality
7.42
Rooms reported as small with some needing updates, particularly regarding facilities.
Amenities
8.95
Amenities like the buffet are well received but some feel prices are high.
Value for Money
7.41
Guests express that the hotel is overpriced relative to the quality.
Food and Beverage
8.96
Food quality received favorable comments overall, particularly the buffet.
Overall Experience
8.93
The overall experience is mixed with praise for location and service, tempered by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 16:49

Property Description

Convenient Location
Alishan Hotel, just a 5-minute drive from Alishan Railway Station, offers easy access to the stunning mountainous landscapes of Alishan.

Comfortable Rooms and Amenities
Each room at Alishan Hotel is equipped with modern conveniences such as a TV, air conditioning, and free WiFi in select rooms. Guests can also enjoy the picturesque mountain views from their rooms and relax in the private bathroom with a refreshing bath or shower.

Exceptional Services and Facilities
Enjoy complimentary shuttle service, a 24-hour front desk, and a charming garden at Alishan Hotel. Indulge in delicious dining options at the on-site restaurants and cafes, and make use of the meeting facilities, games room, and ticketing service available for your convenience.

Book your stay at Alishan Hotel now to experience a perfect blend of comfort and convenience amidst the beauty of Alishan.

Important information:

Please note that the property is located in the Forest Control Area. Guests cannot drive into the property area.

All Standard rooms are in the Historical house.

All Deluxe Rooms are in the Modern house.

Please note that the property is located in the Forest Control Area. Guests cannot drive into the property area. All Standard rooms are in the Historical building. All Deluxe Rooms are in the Modern building. The historical building and modern building are two different buildings, guests could go to each building through the lobby.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CYI

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.5
Based on 2417 reviews
Cleanliness: 6.96
Service: 9.93
Location: 9.47
Room Quality: 7.42
Amenities: 8.95
Value for Money: 7.41
Food and Beverage: 8.96
Overall Experience: 8.93
S
Somwipa • couple • th
10
Love Alishan sunset at the hotel observation deck, the hotel and the food
Pros:

Location, facility, breakfast and dinner

Cons:

We don’t have anything we don’t like. The price is quite high compared to other hotel around there.

2026-03-07 • via Nuitee
H
Han-Wei • couple • tw
9
2026-03-07 • via Nuitee
Y
Yu Ting • extended_group • tw
9
2026-03-07 • via Nuitee
C
Chen • couple • tw
10
Pros:

服務人員熱心

Cons:

無

2026-03-06 • via Nuitee
Y
Yu Ting • couple • tw
10
2026-03-06 • via Nuitee
S
stanley • extended_group • tw
7
Pros:

服務人員的態度！積極幫你解決問題。

2026-03-03 • via Nuitee
A
Audrey • solo_traveller • tw
10
2026-03-03 • via Nuitee
A
Alicia • solo_traveller • tw
6
Pros:

The hotel was inside the jungle with nice fresh air and view

Cons:

The water pipe system is old,the toilet is smelly

2026-03-03 • via Nuitee
裕不老 • solo_traveller • tw
10
2026-03-02 • via Nuitee
雅雯 • solo_traveller • tw
7
2026-02-28 • via Nuitee
T
TINGI • extended_group • tw
9
Pros:

每個接待人員都熱情有活力，有問必答

Cons:

沒有提供室內拖鞋

2026-02-28 • via Nuitee
晉堯 • extended_group • tw
10
是一個很寧靜，設備用心高質感的飯店，推薦👍
Pros:

設備照顧的很細緻，整潔很棒
員工素養很好，素食套餐也很用心。

2026-02-28 • via Nuitee
Y
yuming • extended_group • tw
10
很棒，會想再入住
Pros:

人員服務親切，房間乾淨整潔，頂樓夕陽、雲海等景色都很棒，50年代咖啡廳也很有氣氛，但杯具風格能符合餐廳擺設就更完美了

Cons:

知道因為環保無法提供拋棄式室內拖，但希望提供非拋棄式，畢竟洗好澡踩地板有點髒，晚上山區踩地板走有點涼.

2026-02-27 • via Nuitee
A
ALICE • extended_group • us
7
Great location. Fantastic service personnel and staff.
Pros:

The location is fantastic. There is a beautiful waterfall scenery in the dining area.

Cons:

We stayed in the old housing, and it definitely needs to be remodeled.

2026-02-27 • via Nuitee
J
Jou-Wei • couple • de
5
Pros:

位置很好

Cons:

很貴 房間卻不乾淨

2026-02-27 • via Nuitee
逸庭 • couple • tw
9
整體服務極佳，食物也還不錯，會想再去。有浴缸泡澡很享受的體驗。
Pros:

空間寬敞，景色優美、位置極佳。到想去的地點步行都不遠。

Cons:

電視太小，空調聲音很大會影響睡眠。

2026-02-26 • via Nuitee
英勝 • extended_group • tw
10
2026-02-26 • via Nuitee
S
Sandy • family_with_children • us
3
Cons:

I understand they don’t provided one time use personal items but I paid for 5 stars hotel
only got 2 sizes of towels, no slippers. The problem was the room floor was sticky.

2026-02-26 • via Nuitee
明哲 • couple • tw
9
2026-02-25 • via Nuitee
K
KAI SHIANG • extended_group • tw
10
2026-02-24 • via Nuitee