Santa Alejandría Hotel

Hotels
7.9 (440 reviews)
Calle de la Cruz No.9-42 , Cartagena de Indias , co

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Terrace
Luggage storage
Airport shuttle
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
Small rooms
Mediocre breakfast

Categories

Cleanliness
7.54
Some reviews indicated cleanliness issues, especially with linens.
Service
8.51
Most reviewers highlighted the friendliness and helpfulness of the staff.
Location
9.05
Many reviews praised the hotel's central location and proximity to attractions.
Room Quality
7
Some rooms were reported small or lacking in amenities such as ventilation.
Amenities
7.53
Several mentions of basic amenities but with room for improvement.
Value for Money
8.49
Value for price received positive feedback, despite some concerns.
Food and Beverage
7.04
Breakfast was frequently described as mediocre to simple.
Overall Experience
8.01
Overall feedback reflects a generally positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:55

Property Description

Central Location in Cartagena de Indias
Santa Alejandría Hotel is ideally situated in the heart of Cartagena de Indias, just a stone's throw away from Marbella Beach, Bocagrande Beach, and Crespo Beach, making it the perfect base for exploring the city.

Comfortable Rooms and Top-Notch Services
Experience comfort and convenience in our air-conditioned rooms equipped with modern amenities such as a flat-screen TV, safety deposit box, and private bathroom. Enjoy our 24-hour front desk, room service, and free WiFi during your stay.

Near Major Attractions and Airport
Immerse yourself in the rich culture of Cartagena with attractions like Palace of the Inquisition, Bolivar Park, and Cartagena's Gold Museum just a short distance away. Plus, with Rafael Núñez International Airport nearby, your travels are made easy.

Book your stay at Santa Alejandría Hotel now for an unforgettable experience in Cartagena de Indias!

Important information:

Please note that the room selected at check-in does not have a window.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for COP 80,000 per person per night when using an available extra bed.
    People 11 years old and over stay for COP 100,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 440 reviews
Cleanliness: 7.54
Service: 8.51
Location: 9.05
Room Quality: 7
Amenities: 7.53
Value for Money: 8.49
Food and Beverage: 7.04
Overall Experience: 8.01
L
León • solo_traveller • co
10
2026-07-25 • via Nuitee
J
Jennifer • couple • co
7
Lugar cercano al centro histórico, económico y con personal muy amable.
Pros:

Cerca al centro histórico

Cons:

La habitación tenía la pintura sucia

2026-07-24 • via Nuitee
C
Carlos • family_with_children • pe
9
Placentera
Pros:

Ubicación y trato de personal

2026-07-24 • via Nuitee
O
Ometto • solo_traveller • br
8
Pros:

A localização do hotel e atenção dos funcionários.

Cons:

Por ter me hospedado num quarto sem janela. O cheiro de humildade estava forte. Acho que é necessário a instalação de exaustor no banheiro.

2026-07-22 • via Nuitee
A
Andresa • couple • br
6
É uma hospedagem simples, pouca estrutura.
Pros:

Boa localização.

Cons:

banheiro, café e atendimento.

2026-07-22 • via Nuitee
R
Reyes • solo_traveller • es
10
2026-07-19 • via Nuitee
V
Valentina • couple • ar
8
Buena relación calidad-precio
Pros:

Nos gustó mucho la ubicación y la relación calidad-precio. El desayuno y la amabilidad del personal algo para destacar.

Cons:

Había muchos mosquitos en el pasillo y en nuestra habitación (llegué a matar unos 17 en una sola noche). Fue bastante molesto pero nos dijeron que iban a fumigar.

2026-07-18 • via Nuitee
V
Veronica • family_with_children • gt
6
Pros:

La cercanía de los alrededores

Cons:

El personal no fue sociable

2026-07-07 • via Nuitee
J
Juan Carlos • solo_traveller • co
9
2026-07-06 • via Nuitee
L
Ly Carolina • couple • co
10
2026-07-03 • via Nuitee
B
Barrera • couple • gt
8
Excelente
Pros:

Excelente ubicación. Desayunos completos. Muy buena atención del personal de recepación.

2026-07-02 • via Nuitee
A
Angarita Rodriguez • solo_traveller • co
10
2026-06-28 • via Nuitee
B
Barrera • solo_traveller • gt
10
Excelente
Pros:

Check in rápido, nos informaron bien y hasta nos dieron un mapa con recomendaciones. El desayuno delicioso. La ubicación inmejorable. Volveré sin dudarlo.

2026-06-25 • via Nuitee
V
Viviane • extended_group • br
8
Super recomento pelo custo-benefício.
Pros:

Ótima localização, quarto regular... café da manhã muito bom.. não é buffet, mas servido na mesa e bem caseiro. Serviço de limpeza e arrumação da acomodação muito bom e equipe bem atenciosa.

2026-06-22 • via Nuitee
T
Thaís • couple • br
7
Bom custo-benefício, mas banheiro um pouco apertado
Pros:

Localização excelente, ótimo café da manhã e bom custo-benefício.

Cons:

O banheiro era bem apertado e com cortina no chuveiro, então alagava um pouco. O barulho alto e frequente da campainha dava pra ser ouvido do quarto e incomodava um pouco

2026-06-22 • via Nuitee
A
Alwick • solo_traveller • jm
10
2026-06-20 • via Nuitee
V
Vinicius • couple • br
10
Pros:

Localização ótima (faziamos tudo andando), agua quente no banheiro, café da manhã deixava satisfeito (pao, ovo, fruta, suco, cafe, leite), cama grande e gostosa.
Chegamos antes do check-in e deixamos as malas no hotel e saimos para passear. Custo beneficio otimo.

2026-06-17 • via Nuitee
H
Hidalgo • couple • ec
8
Regular
Pros:

Todos los días hacían la limpieza de habitaciones

Cons:

El desayuno era el mismo. Nada variado y estuvimos 5 días

El personal no era tan amable

2026-06-16 • via Nuitee
A
AMANDA • extended_group • br
7
Bom custo-benefício
Pros:

Localização

Cons:

Escadas

2026-06-16 • via Nuitee
A
anthony • solo_traveller • pe
10
Todo muy bien
Pros:

Buen hotel, la pasamos bonito en nuestra estadía

Cons:

Todo estuvo muy bien

2026-06-13 • via Nuitee