Santa Alejandría Hotel

Hotels
7.9 (352 reviews)
Calle de la Cruz No.9-42 , Cartagena de Indias , co

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Shuttle service (additional charge)
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
Small rooms
Mediocre breakfast

Categories

Cleanliness
7.54
Some reviews indicated cleanliness issues, especially with linens.
Service
8.51
Most reviewers highlighted the friendliness and helpfulness of the staff.
Location
9.05
Many reviews praised the hotel's central location and proximity to attractions.
Room Quality
7
Some rooms were reported small or lacking in amenities such as ventilation.
Amenities
7.53
Several mentions of basic amenities but with room for improvement.
Value for Money
8.49
Value for price received positive feedback, despite some concerns.
Food and Beverage
7.04
Breakfast was frequently described as mediocre to simple.
Overall Experience
8.01
Overall feedback reflects a generally positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:55

Property Description

Central Location in Cartagena de Indias
Santa Alejandría Hotel is ideally situated in the heart of Cartagena de Indias, just a stone's throw away from Marbella Beach, Bocagrande Beach, and Crespo Beach, making it the perfect base for exploring the city.

Comfortable Rooms and Top-Notch Services
Experience comfort and convenience in our air-conditioned rooms equipped with modern amenities such as a flat-screen TV, safety deposit box, and private bathroom. Enjoy our 24-hour front desk, room service, and free WiFi during your stay.

Near Major Attractions and Airport
Immerse yourself in the rich culture of Cartagena with attractions like Palace of the Inquisition, Bolivar Park, and Cartagena's Gold Museum just a short distance away. Plus, with Rafael Núñez International Airport nearby, your travels are made easy.

Book your stay at Santa Alejandría Hotel now for an unforgettable experience in Cartagena de Indias!

Important information:

Please note that the room selected at check-in does not have a window.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for COP 80,000 per person per night when using an available extra bed.
    People 11 years old and over stay for COP 100,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 352 reviews
Cleanliness: 7.54
Service: 8.51
Location: 9.05
Room Quality: 7
Amenities: 7.53
Value for Money: 8.49
Food and Beverage: 7.04
Overall Experience: 8.01
S
Sofia • couple • it
7
2026-02-14 • via Nuitee
N
norma graciela • couple • ar
7
Teniendo en cuenta la habitación q me tocó no da más q para una noche.
Pros:

El personal muy amable. Buen desayuno. La ubicación.

Cons:

La habitación era espaciosa y cómoda pero nos dieron creo q la peor, era un altillo muy descuidado, limpio pero no muy buen aspecto. Baño muy incómodo. Estuvimos solo 1 noche asique para eso zafaba.

2026-02-13 • via Nuitee
P
Perrucho • couple • br
7
Pros:

Ótima localização, vc faz tudo caminhando. A rua é tranquila à noite, sem bagunça ou bares. O café da manhã é simples, mas tem café, suco, pão, ovos e fruta e pra mim estava ótimo. É servido a la carte. O banheiro tem água quente.

Cons:

Infelizmente não me atentei que o quarto era no térreo ao lado da recepção, oq impactou na minha estadia, pois é barulhento e você ouve tudo o dia inteiro. Inclusive fica ao lado da cozinha e já era meia noite e ouvia barulho de cadeira arrastando, pratos, copos e talheres. Não consegui dormi. Foi péssimo. Não sei como é a acústica de outros quartos, mas ficar no térreo eu não indico de maneira nenhuma.

2026-02-13 • via Nuitee
L
Lau Salamanca • solo_traveller • co
9
Pros:

El desayuno

2026-02-13 • via Nuitee
S
Soledad • couple • ar
8
Hermosa estadía, los anfitriones súper amables
Pros:

Hermoso todo, muy amable el personal

Cons:

Ruidoso por la noche

2026-02-11 • via Nuitee
S
Sayury De La Rosa • family_with_children • pa
10
Ubicación, desayuno, limpieza. Buen trato
Pros:

Excelente trato. Habitación limpia. Ubicación

Cons:

Todo estuvo bien

2026-02-10 • via Nuitee
E
eric • solo_traveller • ga
4
2026-02-08 • via Nuitee
J
John Jairo • extended_group • co
8
2026-01-31 • via Nuitee
R
Ricardo • extended_group • co
10
Pros:

Ubicación, comodidad de las camas, limpieza, desayuno, trato del personal, adecuada relación costo-beneficio.

Cons:

Nada

2026-01-30 • via Nuitee
A
Andres • solo_traveller • co
8
2026-01-30 • via Nuitee
S
Stephan • couple • de
6
2026-01-30 • via Nuitee
L
LuisaFernanda23 • family_with_children • co
10
2026-01-29 • via Nuitee
G
Gerold • family_with_children • at
7
Pros:

Gute Lage, gutes Frühstück

Cons:

Zimmer sehr einfach und abgewohnt

2026-01-26 • via Nuitee
R
Remco • couple • nl
8
Prima! Locatie heel goed en rustig
Pros:

Locatie top. Midden in old town. Maar wel lekker rustig in hotel en kamer. Niet duur!

Cons:

Kamer is heel simpel. Verwacht daar niet veel van. Maar is stadshotelletje dus je slaapt er in principe alleen maar. Prijs kwaliteit verhouding is goed. Cartagena is sowieso stumje duurder dan de rest van Colombia

2026-01-26 • via Nuitee
L
Lourdes • family_with_children • br
10
Pousada maravilhosa, super recomendo!!
Pros:

Pousada muito bem localizada dentro da cidade amuralhada. Prédio bem conservado. Quartos q oferecem o necessário, incluindo chuveiro com água quente. Café da manhã bem servido e funcionários nota 1000! No último dia nosso voo saia cedo e adiantaram o café para poder tomar antes de sair.

Cons:

De nada, gostei de tudo.

2026-01-25 • via Nuitee
M
Micaela • family_with_children • ar
5
Pros:

La ubicación es excelente

Cons:

Olor a humedad !!!

2026-01-25 • via Nuitee
M
María • couple • es
9
Pros:

La ubicación y el desayuno

2026-01-25 • via Nuitee
C
Cristian • couple • pa
8
2026-01-23 • via Nuitee
H
Henrique Luca • couple • br
6
Pros:

O quarto era bom, o café da manhã era gostoso, a localização é boa e vale o custo benefício.

Cons:

O horário do café encerrava cedo, e em uma das madrugadas um funcionário estava de mau humor, poderia ter frigobar no quarto.

2026-01-21 • via Nuitee
J
John • family_with_children • us
10
2026-01-21 • via Nuitee