Santa Alejandría Hotel

Hotels
7.9 (484 reviews)
Calle de la Cruz No.9-42 , Cartagena de Indias , co

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Terrace
Luggage storage
Airport shuttle
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
Small rooms
Mediocre breakfast

Categories

Cleanliness
7.54
Some reviews indicated cleanliness issues, especially with linens.
Service
8.51
Most reviewers highlighted the friendliness and helpfulness of the staff.
Location
9.05
Many reviews praised the hotel's central location and proximity to attractions.
Room Quality
7
Some rooms were reported small or lacking in amenities such as ventilation.
Amenities
7.53
Several mentions of basic amenities but with room for improvement.
Value for Money
8.49
Value for price received positive feedback, despite some concerns.
Food and Beverage
7.04
Breakfast was frequently described as mediocre to simple.
Overall Experience
8.01
Overall feedback reflects a generally positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:55

Property Description

Central Location in Cartagena de Indias
Santa Alejandría Hotel is ideally situated in the heart of Cartagena de Indias, just a stone's throw away from Marbella Beach, Bocagrande Beach, and Crespo Beach, making it the perfect base for exploring the city.

Comfortable Rooms and Top-Notch Services
Experience comfort and convenience in our air-conditioned rooms equipped with modern amenities such as a flat-screen TV, safety deposit box, and private bathroom. Enjoy our 24-hour front desk, room service, and free WiFi during your stay.

Near Major Attractions and Airport
Immerse yourself in the rich culture of Cartagena with attractions like Palace of the Inquisition, Bolivar Park, and Cartagena's Gold Museum just a short distance away. Plus, with Rafael Núñez International Airport nearby, your travels are made easy.

Book your stay at Santa Alejandría Hotel now for an unforgettable experience in Cartagena de Indias!

Important information:

Please note that the room selected at check-in does not have a window.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Location

Guest Reviews

7.9
Based on 484 reviews
Cleanliness: 7.54
Service: 8.51
Location: 9.05
Room Quality: 7
Amenities: 7.53
Value for Money: 8.49
Food and Beverage: 7.04
Overall Experience: 8.01
C
Carolina couple cl
5
2026-09-12 via Nuitee
H
Heriberto David couple us
9
A very nice and cost-effective way to stay around Cartagena's old city
Pros:

They offer breakfast and it was good. The main problem was the renovations around the hotel, but that is not their fault.

Cons:

Ventilation on the room could be better, but it is a very minor issue

2026-09-11 via Nuitee
M
Mauro couple it
7
Pros:

Posizione centrale e condizionatori nuovi e ben funzionanti (anche se un po rumoroso)

Cons:

Presenza zanzare,camera senza finestra,materassi grandi ma poco compdi

2026-08-31 via Nuitee
M
Mailyn couple us
6
Pros:

La ubicación

Cons:

Muy pequeñas las habitaciones

2026-08-31 via Nuitee
S
Silvia solo_traveller es
5
Pros:

La ubicación es muy buena. Está muy céntrico dentro de la muralla. Ceeca de muchas tiendas restaurantes y comercios.

Cons:

Para acceder al hotel es necesario llamar a un timbre y el personal abre la puerta desde dentro. Entiendo que es una medida de seguridad y control de acceso, pero puede resultar algo molesta durante la noche, ya que todos los huéspedes tienen que utilizar el mismo sistema y el timbre puede sonar a distintas horas, interrumpiendo el descanso.

2026-08-30 via Nuitee
D
Durán solo_traveller mx
9
Pros:

Ubicación.

Cons:

El ruido en la habitación de abajo, sobre todo de la cocina desde temprano.

2026-08-29 via Nuitee
A
Adele solo_traveller it
10
Pros:

Hotel nel quartiere San Diego posizione ottima per visitare Cartagena con diversi ristoranti nella zona dove andare la sera. Personale accogliente e disponibile, se parti dopo il check out ti tengono le valigie.

2026-08-29 via Nuitee
G
Giuseppina couple it
7
Pros:

Posizione buona e piccolo balconcino vicino alla camera

2026-08-27 via Nuitee
N
NEREA solo_traveller es
7
2026-08-26 via Nuitee
P
Paula Rejane solo_traveller br
10
Pros:

A localização é perfeita.

Cons:

Gostei de tudo

2026-08-24 via Nuitee
A
Angie extended_group cr
10
2026-08-24 via Nuitee
M
MARTIN solo_traveller cl
9
Pros:

Desayuno muy bueno. Contundente. Rico.

Ubicación impecable.

Cons:

En general todo bien

2026-08-23 via Nuitee
D
David couple es
7
Normal
Pros:

Que está en zona tranquila

Cons:

Que se oye todo de las habitaciones de al lado

2026-08-22 via Nuitee
I
Ivette solo_traveller cl
8
Pros:

La ubicación es muy buena, el espacio estaba limpio y nos permitieron guardar las maletas ant s del check in

Cons:

El personal no es muy amable, la habitación es básica, la luz blanca brillante incomoda y las ventanas dan a espacios comunes, lo que te obliga a tener cortinas cerradas y luz prendida.

2026-08-21 via Nuitee
A
Arik couple il
9
Pros:

We stayed for two nights. The room was very nice and in a good location, the staff was very kind and we have no complaints - we recommend staying here.

2026-08-20 via Nuitee
N
Nelson Gianoni solo_traveller uy
10
Pros:

Muy bueno todo. Gracias Mary y todo el equipo. Muy rico el desayuno

2026-08-20 via Nuitee
V
Vergara Garcia couple co
8
Es una muy buena opción por el precio y la ubicación, con cómodas habitaciones y facilidades.
Pros:

La ubicación es excelente ya que esta en todo el centro de la ciudad amurallada lo que es conveniente para salir a conocer los diferentes lugares para visitar

Cons:

Por lo mismo al quedar en el centro, en el día se torna muy ruidoso y al tener la habitación hacia la calle se puede tornar un poco cansino.

2026-08-19 via Nuitee
G
Gabriel solo_traveller ec
9
Muy buen servicio y ubicación
Pros:

Ubicación

Cons:

Tamaño de habitación

2026-08-19 via Nuitee
A
aline solo_traveller br
6
Local muito barulhento
Pros:

Boa Localização, proximo a tudo porem na parte mais popular e cheia

Cons:

O quarto era no térreo, sem janelas, com cheiro de mofo e vazamento no vaso sanitário, molhando o banheiro. A recepção e cozinha ficam no mesmo ambiente e há muito barulho, os funcionários falam alto, assistem videos no celular e se houve tudo do quarto. Pela manhã já começam os barulhos por volta das 6 da manhã, impossível descansar, eles não tem qualquer cuidado de silencio com os hóspedes que estão no térreo. Café da manhã com poucas opções. Achei o valor da diária alto para o que oferecem, não recomendo.

2026-08-18 via Nuitee
F
forero villalobos solo_traveller co
9
Pros:

La habitación la cama muy amplia Buena presión de agua y temperatura

Cons:

Ruido de las puertas bisagras

2026-08-17 via Nuitee