Santa Alejandría Hotel

Hotels
7.9 (352 reviews)
Calle de la Cruz No.9-42 , Cartagena de Indias , co

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Shuttle service (additional charge)
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
Small rooms
Mediocre breakfast

Categories

Cleanliness
7.54
Some reviews indicated cleanliness issues, especially with linens.
Service
8.51
Most reviewers highlighted the friendliness and helpfulness of the staff.
Location
9.05
Many reviews praised the hotel's central location and proximity to attractions.
Room Quality
7
Some rooms were reported small or lacking in amenities such as ventilation.
Amenities
7.53
Several mentions of basic amenities but with room for improvement.
Value for Money
8.49
Value for price received positive feedback, despite some concerns.
Food and Beverage
7.04
Breakfast was frequently described as mediocre to simple.
Overall Experience
8.01
Overall feedback reflects a generally positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:55

Property Description

Central Location in Cartagena de Indias
Santa Alejandría Hotel is ideally situated in the heart of Cartagena de Indias, just a stone's throw away from Marbella Beach, Bocagrande Beach, and Crespo Beach, making it the perfect base for exploring the city.

Comfortable Rooms and Top-Notch Services
Experience comfort and convenience in our air-conditioned rooms equipped with modern amenities such as a flat-screen TV, safety deposit box, and private bathroom. Enjoy our 24-hour front desk, room service, and free WiFi during your stay.

Near Major Attractions and Airport
Immerse yourself in the rich culture of Cartagena with attractions like Palace of the Inquisition, Bolivar Park, and Cartagena's Gold Museum just a short distance away. Plus, with Rafael Núñez International Airport nearby, your travels are made easy.

Book your stay at Santa Alejandría Hotel now for an unforgettable experience in Cartagena de Indias!

Important information:

Please note that the room selected at check-in does not have a window.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for COP 80,000 per person per night when using an available extra bed.
    People 11 years old and over stay for COP 100,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 352 reviews
Cleanliness: 7.54
Service: 8.51
Location: 9.05
Room Quality: 7
Amenities: 7.53
Value for Money: 8.49
Food and Beverage: 7.04
Overall Experience: 8.01
E
Edson couple br
7
Custo beneficio ok
Pros:

Cama bem grande!

Cons:

Banheiro Alagava e café da manhã be simples!

2026-03-13 via Nuitee
M
Mônica solo_traveller br
10
2026-03-12 via Nuitee
B
Bruna family_with_children br
9
2026-03-07 via Nuitee
Ángel couple es
7
Pros:

La ubicación

Cons:

Falta de mantenimiento

2026-03-06 via Nuitee
M
Marcelo solo_traveller ec
4
agradable
Pros:

la ubicacion buena

Cons:

el ruido y esd un hotel que falta hacer mantenimiento

2026-03-06 via Nuitee
S
Samuel solo_traveller fr
8
Pros:

Localisation
Professionnalisme du personnel

Cons:

Bruyant pour les chambres situées côté rue ;
Rideaux pas suffisamment occultant (lumière du couloir)

2026-03-06 via Nuitee
M
Maria Raquel couple co
10
El personal muy amable y atento
Pros:

Limpio

Cons:

Todo ok

2026-03-05 via Nuitee
P
Patrick family_with_children fr
10
2026-03-05 via Nuitee
C
Convers couple ar
8
2026-03-02 via Nuitee
D
Débora solo_traveller br
2
Muito sujo
Pros:

Funcionários simpáticos

Cons:

Instalação precária, móveis quebrados no quarto, muito velhos, muita poeira velha acumulada, o quarto não foi limpo todos os dias, se não pedir para limpar eles não limpam, e é uma limpeza superficial, muita poeira e sujeira velha no quarto. Na descrição do Booking.com tem uma série de comodidades que quando chega lá não existe, por exemplo tomadas próximo a cama, tem uma única tomada embaixo de uma mesinha. Não recomendo

2026-03-01 via Nuitee
M
Melvin Mosby couple us
10
Pros:

Location and Prices excellent

2026-02-27 via Nuitee
A
Alejandro couple co
8
2026-02-25 via Nuitee
H
Hainison family_with_children br
8
2026-02-25 via Nuitee
R
Rolph couple nl
6
OK because you only sleep in the hotel.
Pros:

Location is fine in the old city.

Cons:

When you arrive late for breakfast getting your food takes a long time, not everything is available anymore and tables are not cleaned. Room corners and behind doors are never cleaned. Very small rooms.

2026-02-24 via Nuitee
S
Steffen solo_traveller de
8
Pros:

Nettes Hotel mit freundlichem Personal. Gute Lage in San Diego.

Cons:

Etwas laut in der Nacht.

2026-02-24 via Nuitee
S
Sofia couple it
7
2026-02-14 via Nuitee
P
Perrucho couple br
7
Pros:

Ótima localização, vc faz tudo caminhando. A rua é tranquila à noite, sem bagunça ou bares. O café da manhã é simples, mas tem café, suco, pão, ovos e fruta e pra mim estava ótimo. É servido a la carte. O banheiro tem água quente.

Cons:

Infelizmente não me atentei que o quarto era no térreo ao lado da recepção, oq impactou na minha estadia, pois é barulhento e você ouve tudo o dia inteiro. Inclusive fica ao lado da cozinha e já era meia noite e ouvia barulho de cadeira arrastando, pratos, copos e talheres. Não consegui dormi. Foi péssimo. Não sei como é a acústica de outros quartos, mas ficar no térreo eu não indico de maneira nenhuma.

2026-02-13 via Nuitee
N
norma graciela couple ar
7
Teniendo en cuenta la habitación q me tocó no da más q para una noche.
Pros:

El personal muy amable. Buen desayuno. La ubicación.

Cons:

La habitación era espaciosa y cómoda pero nos dieron creo q la peor, era un altillo muy descuidado, limpio pero no muy buen aspecto. Baño muy incómodo. Estuvimos solo 1 noche asique para eso zafaba.

2026-02-13 via Nuitee
L
Lau Salamanca solo_traveller co
9
Pros:

El desayuno

2026-02-13 via Nuitee
S
Soledad couple ar
8
Hermosa estadía, los anfitriones súper amables
Pros:

Hermoso todo, muy amable el personal

Cons:

Ruidoso por la noche

2026-02-11 via Nuitee