Best Western Orange Plaza

Hotels
Best Western
8.5 (497 reviews)
1302 West Chapman Avenue , Orange , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Great location
Cons:
Cleanliness issues
Maintenance problems
Limited A/C

Categories

Cleanliness
7.33
Some minor cleanliness issues reported, especially in bathrooms.
Service
9.3
Staff was friendly and accommodating; many positive comments on their assistance.
Location
9.34
Great location for accessing nearby attractions and hospitals.
Room Quality
8.29
Rooms were clean and spacious but had issues like lack of A/C and minor maintenance problems.
Amenities
8.32
Decent amenities provided, but some complaints regarding breakfast and missing items.
Value for Money
8.28
Fair value for services offered but some guests felt certain aspects could improve.
Food and Beverage
8.33
Good breakfast variety but some issues with service and self-preparation.
Overall Experience
8.8
A generally positive experience with some highlighted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:36

Property Description

Convenient Location near Disneyland and Convention Center

Located just a short drive away from Disneyland and the Anaheim Convention Center, this Orange, California hotel offers the perfect blend of comfort and convenience for your stay.

Comfortable Rooms and Amenities

Enjoy a relaxing stay in rooms featuring coffee facilities, a small fridge, cable TV with HBO, and free Wi-Fi. The warmly decorated rooms also include a small seating area for your comfort.

Great Facilities and Nearby Attractions

Take advantage of the outdoor pool, daily continental breakfast, and free parking during your stay. Explore nearby attractions such as Old Towne Orange, Chapman University, and Angel Stadium of Anaheim for a truly memorable experience.

Book your stay at Best Western Orange Plaza now for a delightful and convenient hotel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SNA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 497 reviews
Cleanliness: 7.33
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 8.32
Value for Money: 8.28
Food and Beverage: 8.33
Overall Experience: 8.8
S
Sonia couple us
9
Excellent location.
Pros:

Location is excellent due to distance to any place around.

Cons:

Has to chase behind the maid to pick up trash and get fresh towels. Also the options for gluten free breakfast are very limited and the menu was exactly the same day in and day out. And one of the pillows smelled like was never washed or changed the pillowcase.

2026-02-01 via Nuitee
V
VICTOR couple ru
8
2026-01-28 via Nuitee
K
Kevin couple us
9
Great place to stay when visiting Orange CA
Pros:

The cleanliness and the location are perfect for a visit to old town Orange.

Cons:

The breakfast left a lot to be desired e desired. The selection was minimal compared to other Best Westerns and the food was cold.

2026-01-23 via Nuitee
N
Nicholas couple us
6
Pros:

Close to the Honda Center.

Cons:

The cost.

2026-01-19 via Nuitee
R
Robert couple us
8
Would stay here again.
Pros:

Breakfast was nice. Food could have been attended to more; kept egg bowl full, etc

Cons:

The tv. Too hard to get regular stations. Had to get the manager to switch it on. Even then , too hard to work the guide. The tv was more geared to streaming. I just wanted regular stations.

2026-01-19 via Nuitee
A
Anastasia couple fr
1
plus sale que tous les motels que nous avons fait en trois semaines de road trip
Pros:

Le petit déjeuner était plutôt correct, c'est l'une des seules choses positives que nous avons à dire sur cet hôtel.

Cons:

Lors de notre road trip de trois semaines, nous avons séjourné dans une multitude de motel, qui tous, sans être luxueux étaient plutôt corrects. Un soir de fatigue, nous avons choisi ce best western, plus cher pour passer une nuit confortable. ça a été de loin la pire ! Dès le check-in, la personne de la reception nous a pris 200 euros de caution par peur que nous fumions dans les chambres ... soit ... Mais la mauvaise surprise nous attendait dans la chambre : nous avons découvert le lit complètement tachés, les draps très sales n'avaient clairement pas été changés. Quand je suis allée le signaler à la reception, on nous a transféré dans une chambre qui sentait extrêmement mauvais (encore une fois, nous connaissons les motels et avons l'habitude, mais là cetait pire que tout. Plein d'insectes morts dans la baignoire. Lasse et fatiguée, j'ai dis que nous gardions la chambre précédente mais j'ai demandé qu'on me change le couvre lit taché. Je me suis retrouvée à faire mon lit avec le monsieur de la reception dont ce n'est pas le job et qui n'avait clairement jamais fait ça de sa vie. En changeant le couvre lit, nous nous sommes aperçus que tous les draps en dessous étaient tout aussi sales et tachés. Le monsieur désespéré est allé me chercher un dessus de lit en me certifiant qu'il s'agissait d'un drap housse ! Bref devant cette mascarade et mon insistance, nous avons fini par être transféré dans une troisième chambre, avec un lit queen size quand nous avions payé pour un lit king size. Celle ci etait loin d'être propre, mais cetait la moins sale des trois alors nous l'avons gardée, avec beaucoup de regrets !

2026-01-19 via Nuitee
T
Trevor solo_traveller us
10
2026-01-19 via Nuitee
R
Rene solo_traveller us
8
2026-01-19 via Nuitee
D
Duy family_with_children us
8
It was good. No complaints
Pros:

Break fast was good.

Cons:

The pool area could need some updates. Provide more seating and shaded umbrellas to encourage guests to enjoy the outdoors pool

2026-01-19 via Nuitee
A
Anita couple us
10
Fabululous
Pros:

Location

Cons:

Microwaves in room.

2026-01-19 via Nuitee
M
Mark family_with_children us
9
Very close to Angels stadium!
Pros:

The woman who seemingly ran the property, Johnna Jolley was fantastic. Helpful, full of information about the area and just pleasant!

Cons:

Typical best westerns are bigger properties, this one was smaller. But overall not bad at all.

2026-01-19 via Nuitee
D
David solo_traveller us
6
2026-01-19 via Nuitee
G
Gisele extended_group us
10
Was a good stay
Pros:

The location

Cons:

N/a

2026-01-18 via Nuitee
D
David extended_group us
9
Nice
Pros:

The area

Cons:

Beds not to comfortable, some areas not to clean
Breakfast could be a lot better

2026-01-16 via Nuitee
G
Georgia couple us
10
Very nice room. Clean. Updated.
Pros:

Location

2026-01-16 via Nuitee
H
Heiko solo_traveller at
9
2026-01-15 via Nuitee
H
Hugues couple fr
8
On reviendra
Pros:

Sa proximité de l’angel stadium

Cons:

Le petit déjeuner..

2026-01-12 via Nuitee
D
Deborah Elder solo_traveller mx
9
Perfectly met my needs. Staff was very helpful assisting me (I had a broken arm).
Pros:

Breakfast was far better than I had expected.

Cons:

Housekeeping didn’t come after my second night - I was there 3 nights.

2026-01-10 via Nuitee
M
Matus family_with_children us
9
2026-01-08 via Nuitee
R
Roberto family_with_children mx
10
Pros:

El lugar muy cómodo

Cons:

Todo bien, muy buena estancia.

2026-01-04 via Nuitee