Best Western Orange Plaza

Hotels
•
Best Western
8.5 (535 reviews)
1302 West Chapman Avenue , Orange , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Great location
Cons:
Cleanliness issues
Maintenance problems
Limited A/C

Categories

Cleanliness
7.33
Some minor cleanliness issues reported, especially in bathrooms.
Service
9.3
Staff was friendly and accommodating; many positive comments on their assistance.
Location
9.34
Great location for accessing nearby attractions and hospitals.
Room Quality
8.29
Rooms were clean and spacious but had issues like lack of A/C and minor maintenance problems.
Amenities
8.32
Decent amenities provided, but some complaints regarding breakfast and missing items.
Value for Money
8.28
Fair value for services offered but some guests felt certain aspects could improve.
Food and Beverage
8.33
Good breakfast variety but some issues with service and self-preparation.
Overall Experience
8.8
A generally positive experience with some highlighted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:36

Property Description

Convenient Location near Disneyland and Convention Center

Located just a short drive away from Disneyland and the Anaheim Convention Center, this Orange, California hotel offers the perfect blend of comfort and convenience for your stay.

Comfortable Rooms and Amenities

Enjoy a relaxing stay in rooms featuring coffee facilities, a small fridge, cable TV with HBO, and free Wi-Fi. The warmly decorated rooms also include a small seating area for your comfort.

Great Facilities and Nearby Attractions

Take advantage of the outdoor pool, daily continental breakfast, and free parking during your stay. Explore nearby attractions such as Old Towne Orange, Chapman University, and Angel Stadium of Anaheim for a truly memorable experience.

Book your stay at Best Western Orange Plaza now for a delightful and convenient hotel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SNA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 535 reviews
Cleanliness: 7.33
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 8.32
Value for Money: 8.28
Food and Beverage: 8.33
Overall Experience: 8.8
K
KIM HANH • family_with_children • us
4
Would not stay again.
Pros:

The staffs were very nice.

Cons:

Sheets were dirty.

2026-07-11 • via Nuitee
H
Huylebroeck • couple • fr
9
2026-07-10 • via Nuitee
D
Dorothy • solo_traveller • us
10
I felt safe and welcome
Pros:

I am always leary of staying in a motel where your access door is on a parking lot. But, this motel feels safe and is very friendly. The room is exceptionally clean.

Cons:

The blankets on the bed are very light and pillows feel cheap and hard. I would suggest upgrading the bedding.

2026-07-09 • via Nuitee
S
Shilpa • couple • us
1
Stay was not great, place was not clean
Pros:

The staff was good and responsive.

Cons:

There were bed bugs in our room, on my bed, it was not clean at all. I could not sleep at all. It was a headache cleaning every small thing after we came back, very tough

2026-06-25 • via Nuitee
T
Takahiro • extended_group • jp
5
Pros:

徒歩圏内でスーパーマーケットやカフェがあり、ロケーションはとても良かった。また、スタッフも丁寧な対応でとても良かった。宿泊代はとてもリーズナブルだった。

Cons:

朝食があまりおいしくなかったので、滞在期間中は1回しか利用しなかった。クオリティーは残念ながら低いです。
朝食は割り切って近くのカフェなどで食べると考えたほうがよいかも。

2026-06-24 • via Nuitee
G
Gerard • solo_traveller • nl
8
Pros:

Lekker dicht bij old town centrum

Cons:

Koffiepauze op de kamer worden niet aangevuld

2026-06-19 • via Nuitee
B
BaySteph3 • family_with_children • us
7
Overall, the stay was good. It fit our needs for the 2 nights we were there.
Pros:

The location is great, close by stores and places to eat. Complimentary breakfast was decent. All the staff were very nice.

Cons:

The room was clean, however, the walls and curtains could have been a little more cleaner. There were some areas that needed a nice cleaner wipe down.

2026-06-16 • via Nuitee
S
Sanford • solo_traveller • us
5
Pros:

Location

Cons:

Bed and pillows uncomfortable. Shower dispensers fell off the shower wall due to bad adhesive tape. Shower drains backed up.

2026-05-26 • via Nuitee
F
Ferrin • couple • us
10
Aside from the Tixic
Pros:

Location was perfect for all our obligations we had for the weekend. The manager was the best. Very accommodating. Because of our Genius Level, we were able to check in early which really helped us.

Cons:

There was a disaster in the area. The toxic chemical threat in Garden Grove was 11 miles away yet there was no warning nor information from the hotel. We couldn’t sleep our first night knowing we might need to evacuate at any moment. We never unpacked and we made our own evacuation route if needed. Thankfully the tank did not leak nor explode before we left but it’s still not been resolved. We feel so bad for all the people that live in that area.

2026-05-25 • via Nuitee
A
Alfonso • solo_traveller • us
9
Great rooms for the money
Pros:

Easy room access

Cons:

Parking

2026-05-20 • via Nuitee
T
Tim • solo_traveller • us
10
Great place to stay I would recommend it
Pros:

Everything was great, the pool is clean, staff excellent and excellent morning breakfast.

2026-05-17 • via Nuitee
A
Arias Rincón • extended_group • co
10
2026-05-15 • via Nuitee
C
Cynthia • couple • us
9
Good value, spacious room, good breakfast. Would stay there again.
Pros:

Large comfortable room, courteous staff, good breakfast.

Cons:

The corners in the bathroom needed to be clean. Surprising since the rest of the room was very clean.

2026-05-10 • via Nuitee
K
Karen • couple • us
10
2026-05-04 • via Nuitee
D
DARREN • couple • us
9
2026-04-24 • via Nuitee
J
Joseph • solo_traveller • us
7
2026-04-23 • via Nuitee
E
Emily • couple • us
10
2026-04-22 • via Nuitee
R
Rosa • family_with_children • us
7
Pros:

Easy clean stay for a night. Breakfast was average. Clean and comfortable.

2026-04-20 • via Nuitee
A
Aye • family_with_children • us
9
2026-04-15 • via Nuitee
A
Aye • family_with_children • us
10
We did have a great time staying here.
Pros:

Rooms are very clean. Good breakfast.Great location.

Cons:

There’s no microwave and electric kettle

2026-04-15 • via Nuitee