Radisson Hotel Kandy

Hotels
Radisson
8.6 (1393 reviews)
SARANANKARA ROAD 31 , Kandy , lk

Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Excellent food
Cons:
Moldy smell in room
Inconsistent service speed

Categories

Cleanliness
8.15
Some reviews mentioned clean rooms, but there were concerns about moldy smells.
Service
8.92
Staff was frequently described as helpful and friendly.
Location
8.85
Many reviews highlighted the convenient location near city attractions.
Room Quality
8.3
Rooms were generally comfortable, though some rated them as just acceptable.
Amenities
8.64
Amenities were not specifically mentioned but are standard for the hotel type.
Value for Money
8.1
Some felt the price was a bit high for the services received.
Food and Beverage
9.15
Breakfast and food quality received multiple positive mentions.
Overall Experience
8.72
Overall, guests had a pleasant experience with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 10:45

Property Description

Modern Amenities and Features
Radisson Hotel Kandy offers a rooftop pool, bar, lounge, and fitness center for guests to relax and unwind. The rooms are equipped with modern amenities such as a 40-inch LED TV, complimentary WiFi, and a mini bar, ensuring a comfortable stay.

Culinary Delights
Indulge in a culinary journey at Dine, the hotel's signature restaurant, serving buffet breakfast and a variety of Asian and International cuisine made from fresh produce. For a unique experience, head to Bommu Rooftop Bar to enjoy panoramic views of Kandy while sipping on cocktails and savoring finger foods.

Convenient Location
Situated in the heart of Kandy, Radisson Hotel is just a short walk away from the Temple of the Tooth Relic and Kandy City Center, making it an ideal choice for travelers looking to explore the city. Book your stay now and experience the best of Kandy at Radisson Hotel Kandy.

Important information:

1. Guests staying over 24th December will be charged an additional mandatory Xmas gala dinner charge of USD 46 inclusive of taxes per person / Children between age 6 to 11 will be charged USD 23 inclusive of taxes per child.
2. Guests staying over 31st December will be charged an additional mandatory New Year gala dinner charge of USD 46 inclusive of taxes per person / Children between age 6 to 11 will be charged USD 23 inclusive of taxes per child.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for US$30 per person per night when using an existing bed.
    People 4 years old and over stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1393 reviews
Cleanliness: 8.15
Service: 8.92
Location: 8.85
Room Quality: 8.3
Amenities: 8.64
Value for Money: 8.1
Food and Beverage: 9.15
Overall Experience: 8.72
M
Michael Donze couple za
8
2026-05-01 via Nuitee
T
Tharitha solo_traveller au
9
2026-04-28 via Nuitee
M
Marco family_with_children ch
9
2026-04-26 via Nuitee
J
Joanna family_with_children gb
10
Good value hotel as a base for seeing the sights of Kandy
Pros:

We enjoyed our stay at the Radisson in Kandy. We particularly liked the rooftop pool and bar / restaurant. The pool did get busy in the afternoon, and when busy there are not really enough sun loungers. Rooms were clean and comfortable and ours had a lake view which we weren't expecting. The breakfast was very good, and all of the staff we had contact with were excellent. It's close to the city centre with all the sights a short tuk tuk ride away. We thought it was very good value for money.

Cons:

More sunbeds by the pool

2026-04-26 via Nuitee
D
dorottya1234 NONE Toronto, Ontario
8
Nice few days at Radisson Hotel in Kandy
Pros:

My husband and I stayed at Radisson Hotel in Kandy for a few days. We had a good experience at this hotel. Staff were helpful and pleasant. The rooms were spacious and clean.

2026-04-22 via Tripadvisor
N
Nomad35729402719 Couples
10
Best hotel to stay kandy
Pros:

Beautiful hotel. Food was amazing. Room was clean and comfortable. We got all aminities that we needed. We can recommend this place. Specially staff was perfect thank you Jayantha for your support

2026-04-20 via Tripadvisor
R
rohanb814 Family
10
Hotel redisson
Pros:

Best service by Nadun and they have a superb location to see the view at a reasonable price

2026-04-20 via Tripadvisor
I
IhabAhmed Family Dubai, Emirate of Dubai
4
If you have no alternative, sure, otherwise try someplace else.
Pros:

Unfortunately, a disappointing stay that fell well below the standard we'd expect from a Radisson.

The property feels tired and dated throughout. Our room had worn furniture, old bathroom fixtures with visible grout everywhere, cloudy mirrors, and ants, and we never even opened the balcony. The AC had to run at full blast to manage the humidity. Hallways were smelly with food odours drifting through, and the walls are thin enough that noise carries easily.

The dining experience was equally underwhelming. Breakfast was overcrowded with no tables available for a while, and the space was hot and humid with all the doors and windows open.

Food selection was reasonable but the flavours were noticeably lacking, especially relative to the genuinely excellent food we'd had elsewhere in Sri Lanka over the week. When we shared feedback on a poor dinner choice, the response was that it's simply due to the meats available locally, which didn't match our experience at other properties.

Staff were friendly and clearly trying their best, that came through. The location is also a positive, with good access to Kandy. But the overall standards don't reflect what the Radisson name represents globally or what other group hotels in Sri Lanka deliver.

Not a property I'd return to or recommend, as I have experienced better alternatives.

2026-04-20 via Tripadvisor
H
henryaP7129CU Family
10
Nice hotel in kandy
Pros:

Had a great time at this hotel. Everything from check-in to check-out was smooth. The food was tasty and the ambiance was perfect.

2026-04-19 via Tripadvisor
8
861sheltonw Couples Sri Lanka
10
Amazing Vacation
Pros:

Beautiful stay. Food was amazing and staff was so friendly especially front desk was amazing

2026-04-19 via Tripadvisor
S
spark076 Friends getaway Leeds, West Yorkshire, England
10
Spectacular rooftop pool and bar
Pros:

Great location close to the lake and town. Lake views. Spectacular rooftop bar area and pool. Big rooms.

2026-04-18 via Tripadvisor
W
Woz1964 Friends getaway Mytholmroyd, Hebden Bridge, West Yorkshire, England
10
Just wonderful and great friendly staff. Would highly recommend.
Pros:

A perfect spot in Kandy, great for sightseeing in Kandy

2026-04-18 via Tripadvisor
T
Tharindie couple lk
7
It was easy and comfortable for us
Pros:

It was very close to the Temple of tooth relic

2026-04-18 via Nuitee
G
Gill solo_traveller au
5
Not much to say . It wasnt wow , but good budget friendly
Pros:

Good

Cons:

Good

2026-04-18 via Nuitee
R
Randika solo_traveller lk
10
2026-04-17 via Nuitee
C
Chantal solo_traveller au
7
2026-04-17 via Nuitee
S
sakunthalam2026 Family
10
Family trip to the kandy
Pros:

Family trip to the kandy fantastic stay and highly recommend. Good food good hotel

2026-04-16 via Tripadvisor
3
329anushai Couples Kalutara, Western Province
10
New year start with radisson
Pros:

This is such a beautiful hotel. Hotel was little bit busy but they are manage it very smoothly. We had a more verities for the breakfast. The breakfast time little bit busy. The staff was friendly specspecially jayantha

2026-04-16 via Tripadvisor
Y
Yuri solo_traveller jp
10
素晴らしい!
Pros:

清潔で部屋も広く快適だった。

2026-04-15 via Nuitee
I
Isuru family_with_children lk
2
2026-04-15 via Nuitee