Radisson Hotel Kandy

Hotels
Radisson
8.6 (1267 reviews)
SARANANKARA ROAD 31 , Kandy , lk

Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Excellent food
Cons:
Moldy smell in room
Inconsistent service speed

Categories

Cleanliness
8.15
Some reviews mentioned clean rooms, but there were concerns about moldy smells.
Service
8.92
Staff was frequently described as helpful and friendly.
Location
8.85
Many reviews highlighted the convenient location near city attractions.
Room Quality
8.3
Rooms were generally comfortable, though some rated them as just acceptable.
Amenities
8.64
Amenities were not specifically mentioned but are standard for the hotel type.
Value for Money
8.1
Some felt the price was a bit high for the services received.
Food and Beverage
9.15
Breakfast and food quality received multiple positive mentions.
Overall Experience
8.72
Overall, guests had a pleasant experience with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 10:45

Property Description

Modern Amenities and Features
Radisson Hotel Kandy offers a rooftop pool, bar, lounge, and fitness center for guests to relax and unwind. The rooms are equipped with modern amenities such as a 40-inch LED TV, complimentary WiFi, and a mini bar, ensuring a comfortable stay.

Culinary Delights
Indulge in a culinary journey at Dine, the hotel's signature restaurant, serving buffet breakfast and a variety of Asian and International cuisine made from fresh produce. For a unique experience, head to Bommu Rooftop Bar to enjoy panoramic views of Kandy while sipping on cocktails and savoring finger foods.

Convenient Location
Situated in the heart of Kandy, Radisson Hotel is just a short walk away from the Temple of the Tooth Relic and Kandy City Center, making it an ideal choice for travelers looking to explore the city. Book your stay now and experience the best of Kandy at Radisson Hotel Kandy.

Important information:

1. Guests staying over 24th December will be charged an additional mandatory Xmas gala dinner charge of USD 46 inclusive of taxes per person / Children between age 6 to 11 will be charged USD 23 inclusive of taxes per child.
2. Guests staying over 31st December will be charged an additional mandatory New Year gala dinner charge of USD 46 inclusive of taxes per person / Children between age 6 to 11 will be charged USD 23 inclusive of taxes per child.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for US$30 per person per night when using an existing bed.
    People 4 years old and over stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1267 reviews
Cleanliness: 8.15
Service: 8.92
Location: 8.85
Room Quality: 8.3
Amenities: 8.64
Value for Money: 8.1
Food and Beverage: 9.15
Overall Experience: 8.72
2
222dilans Family
10
clean and comfortable room
Pros:

This is my second time to stay at this radisson hotel. We had a room with stunning view.
The breakfast has a more verities. The staff was reallg helpful and always ready to welcome.
We can highly recommonded this place

2026-02-27 via Tripadvisor
5
57charithe Family
10
Roof top Bar
Pros:

onece we checked in this hotel we. Got good experience in kandy hotel we love thos hotel and staff as well.we have nislce food from dine roof top bar was amazing

2026-02-27 via Tripadvisor
L
lakmalc2026 Couples
10
Best destination for calm stay
Pros:

Best destination for calm stay .. really recommend this hotel nice staff,always ready for assist to us we love the way of hospitality in this hotel

2026-02-27 via Tripadvisor
E
Explore65006416852 Friends getaway
10
Excellent Service & Warm Hospitality
Pros:

The service was excellent, staff were very friendly and attentive. Specially Everything was clean and well organized. Highly recommended for anyone looking for a comfortable and pleasant stay.

2026-02-27 via Tripadvisor
E
Edite family_with_children lv
8
Pros:

Location and friendly staff. Food, breakfast and dinner buffet offer was excelent. A wide variety of different dishes to choose from. Taste good.

Cons:

The guy at the reception needs to learn to count better. We paid in cash for dinner, he gave us back less money.

2026-02-27 via Nuitee
A
Angelo extended_group au
3
Horrible stay!
Pros:

The property itself was satisfactory; however, our stay was extremely disappointing. My wife became seriously ill after consuming food provided by the hotel, and the management declined to take responsibility, instead attributing fault to us. I was compelled to contact the Australian embassy before the hotel offered a discount as a resolution. Furthermore, the conduct of the staff was highly unprofessional and unacceptable.

Cons:

How we got treated in hotel was shocking.

2026-02-27 via Nuitee
7
752dahams Solo travel
10
we love this hotel
Pros:

we got warm welcome from radisson kandy with pure smile of sri lankan hospitality we love this hotel

2026-02-26 via Tripadvisor
J
janithaw2026 Family
10
Good experience with friendly staff
Pros:

Good experience with friendly staff. We went radisson for honeymoon thay treated us very specially, free room upgrade, special cake. Thank you everyone treated us specialy

2026-02-26 via Tripadvisor
L
lalanthat Business
10
Outstanding View
Pros:

Nice place with the cool staff. The rooftop bar was outstanding. The breakfast and dinner was delicious highly recommended this place.

2026-02-26 via Tripadvisor
A
ayanthikaj Friends getaway
10
Best place in Kandy city ❤️
Pros:

Best place to stay in Kandy. Very good place and lovely staff. Specially Mr. Nadun he's a lovely guy ❤️ highly recommend Radisson Kandy !

2026-02-26 via Tripadvisor
5
567shanakad Friends getaway
10
Best place to stay in kandy
Pros:

This is an amazing stay i love to stay here again. Highly recommended !

2026-02-26 via Tripadvisor
M
madlaplaine family_with_children th
8
2026-02-26 via Nuitee
A
athulan2026 Couples
10
Best place to stay in kandy
Pros:

The best place to stay in Kandy! Highly recommended. The front office team is incredibly friendly and helpful. We truly enjoyed our stay and will definitely return again soon.

2026-02-25 via Tripadvisor
N
nandanasirin Family
10
Best team
Pros:

Nothing to complaint everything was perfect. Staff was friendly and food was delicious. The room was clean and comfortable thank you jayantha malki jayaweera and team

2026-02-25 via Tripadvisor
S
sahani2026 Couples
10
Nice environment
Pros:

Nice and excellent stay staff was so friendly and food was amazing highly recommended

2026-02-25 via Tripadvisor
2
200keerthib Couples
10
Thank you team
Pros:

Nice and excellent. Specially staff was so friendly. Food was amazing good location for the rooftop thank you team

2026-02-25 via Tripadvisor
K
kosalam386 Family
10
Food was amazing
Pros:

This is my first time to kandy radisson. It was fantastic the rooms are so comfortable and clean. The breakfast was delicious and highly recommended

2026-02-25 via Tripadvisor
5
568keerthib Family
10
Family Trip
Pros:

We came here last night and it was fantastic. Me and my family enjoyed very well. The food was delicious and staff was so friendly

2026-02-25 via Tripadvisor
C
chamodyaw159 Friends getaway
10
Incredible😍🤩
Pros:

One of the best hotel in Kandy highly recommended staff was so friendly

2026-02-25 via Tripadvisor
2
236gihana Family
10
Best stay
Pros:

One of the best hotel in kandy and it was really really amazing trip the staff was friendly food was amazing delicious

2026-02-25 via Tripadvisor