Radisson Hotel Kandy

Hotels
Radisson
8.6 (1577 reviews)
SARANANKARA ROAD 31 , Kandy , lk

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Excellent food
Cons:
Moldy smell in room
Inconsistent service speed

Categories

Cleanliness
8.15
Some reviews mentioned clean rooms, but there were concerns about moldy smells.
Service
8.92
Staff was frequently described as helpful and friendly.
Location
8.85
Many reviews highlighted the convenient location near city attractions.
Room Quality
8.3
Rooms were generally comfortable, though some rated them as just acceptable.
Amenities
8.64
Amenities were not specifically mentioned but are standard for the hotel type.
Value for Money
8.1
Some felt the price was a bit high for the services received.
Food and Beverage
9.15
Breakfast and food quality received multiple positive mentions.
Overall Experience
8.72
Overall, guests had a pleasant experience with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 10:45

Property Description

Modern Amenities and Features
Radisson Hotel Kandy offers a rooftop pool, bar, lounge, and fitness center for guests to relax and unwind. The rooms are equipped with modern amenities such as a 40-inch LED TV, complimentary WiFi, and a mini bar, ensuring a comfortable stay.

Culinary Delights
Indulge in a culinary journey at Dine, the hotel's signature restaurant, serving buffet breakfast and a variety of Asian and International cuisine made from fresh produce. For a unique experience, head to Bommu Rooftop Bar to enjoy panoramic views of Kandy while sipping on cocktails and savoring finger foods.

Convenient Location
Situated in the heart of Kandy, Radisson Hotel is just a short walk away from the Temple of the Tooth Relic and Kandy City Center, making it an ideal choice for travelers looking to explore the city. Book your stay now and experience the best of Kandy at Radisson Hotel Kandy.

Important information:

1. Guests staying over 24th December will be charged an additional mandatory Xmas gala dinner charge of USD 46 inclusive of taxes per person / Children between age 6 to 11 will be charged USD 23 inclusive of taxes per child.
2. Guests staying over 31st December will be charged an additional mandatory New Year gala dinner charge of USD 46 inclusive of taxes per person / Children between age 6 to 11 will be charged USD 23 inclusive of taxes per child.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMB

Location

Guest Reviews

8.6
Based on 1577 reviews
Cleanliness: 8.15
Service: 8.92
Location: 8.85
Room Quality: 8.3
Amenities: 8.64
Value for Money: 8.1
Food and Beverage: 9.15
Overall Experience: 8.72
P
Paolo couple it
8
Pros:

Ottimizzo isolamento acustico delle stanze, colazione varia, bella piscina all’ultimo piano

Cons:

Costi servizi un po alti

2026-08-22 via Nuitee
L
Laetitia couple fr
7
Très bel hôtel et safari inoubliable
Pros:

La vue depuis la piscine est magnifique.
La chambre est très spacieuse, très bien équipée et très jolie.
Nous avons très bien mangé au restaurant chinois et aux buffets proposés par l’hôtel.
Le safari en jeep organisé avec le guide naturaliste de l’hôtel était super. Nous avons vu plusieurs dizaines d’éléphants. Ça restera un souvenir exceptionnel.
La gentillesse du personnel

Cons:

La piscine est très bruyante.
La fréquentation est majoritairement familiale, il y a beaucoup d’enfants et beaucoup de cris à la piscine.
C’est dommage, notamment car le spa est situé juste à côté et que les cabines de massage sont ouvertes sur l’extérieur.
Nous avons signalé ce problème et l’hôtel a gentiment offert une réduction de 15% sur le massage. Difficile de se relaxer malgré tout.

2026-08-21 via Nuitee
C
Carmel solo_traveller au
6
Pros:

Staff were great. Breakfast good. Location good.

Cons:

Unable to use international adapter which was in corner of drawer in bathroom. Sink was blocked and took a long while to empty when full. Electricity kept going off.

2026-08-21 via Nuitee
D
Don Brandi family_with_children lk
10
2026-08-20 via Nuitee
M
Mari couple ge
10
2026-08-18 via Nuitee
M
Mohamed couple lk
10
Enjoyed our short stay. Would definitely visit again.
Pros:

Really liked the balcony view and the rooftop view

2026-08-17 via Nuitee
R
Roy family_with_children sc
8
Very convenient and safe
Pros:

Secure and good view

Cons:

Nothing

2026-08-17 via Nuitee
F
Fabiofa78 solo_traveller it
7
Non bellissimo
Pros:

Stanze ampie, confortevoli e pulite.
Personale molto disponibile.

Cons:

Non c'è differenza tra vista lago e vista giardino nella scelta della stanze.
Le camere in cui abbiamo soggiornato (3 per 3 notti) puzzavano tutte di muffa.
I prezzi del ristorante piuttosto elevati per gli standard del paese.

2026-08-17 via Nuitee
M
Michael couple at
10
We will definitely come again and book there. There are a lot more hotels, but newness and distance to the cuty and the
Pros:

Amazing location, we booked the lake view and it was great!! We even stayed for dinner as the rooftop pool area is so amazing-we could park our tuktuk for free, everything super professional, everybody is customer focused - best hotel so far in Sri Lanka for us!

Cons:

Nothing

2026-08-16 via Nuitee
K
Kerrie couple au
10
Great place to stay
Pros:

the gym facilities were great, we loved the rooftop bar and pool, room was good, great view from the room.

2026-08-14 via Nuitee
O
Olga couple qa
10
Pros:

La posizione ottima,lo staff gentile,buffet delizioso,rooftop fantastico ,dove servivano un buonissimo caffè espresso

2026-08-13 via Nuitee
G
giacomo solo_traveller it
9
Pros:

Tutto,

Cons:

Il bere compreso acqua molto molto cari

2026-08-11 via Nuitee
R
Ruslan couple ae
9
Pros:

Location, breakfast, amenities

Cons:

The pillow was dirty, kettle was dirty as well

2026-08-11 via Nuitee
A
Alessio couple it
10
Pros:

Ottima struttura in posizione perfetta, appena fuori dal centro. Piscina sul tetto e bar on Top. Camere davvero pulite e spaziose. Colazione molto abbondante e varia.

2026-08-11 via Nuitee
S
Sohal solo_traveller gb
9
Great find with great facilities and great staff!
Pros:

The location was fantastic - very easy to walk into town and also enjoy leisurely walks along the lake.
The staff were particularly helpful and friendly at all times. The rooms were spacious with lovely views of the lake from the balcony.
The spa facilities were great too!
The a la carte dinner menu was excellent.

Cons:

Nothing to dislike!

2026-08-10 via Nuitee
K
K9058PGlindab Couples
10
Great hotel
Pros:

We just stayed one night. Room very clean bright and spacious. Good selection at breakfast. Staff very friendly. It is up a steep hill from the main area but wasn’t a problem with us but could see it would be for a longer stay. Good pizza restaurant close by.

2026-08-08 via Tripadvisor
S
Sander family_with_children nl
10
Very good would recommend
Pros:

It was good, as we would expect from the Raddison

2026-08-07 via Nuitee
K
Karyn family_with_children nz
10
Pros:

Great breakfast. Staff were super friendly. Easy to get a tuk tuk from here to town or walk.

Cons:

The closet was in the bathroom which wasn’t ideal.

2026-08-07 via Nuitee
A
Anders solo_traveller se
9
Relaxing stay at Radisson Kandy.
Pros:

Everything. Location is superb due to its proximity to city. Its full of light and airy and spacious somehow. Staff absolutely fantastic dishing out super dishes and Kandyan hospitality. Indian food was a winner and the local dishes with a Kandyan flavour was unique.
Services of Reservstions and, Front desk was superb, after a long journey you just need to rest and they ensure that with a welcome drink and a load of welcome warmth.
Also one more thing commendable, when plates get empty after the meal, the waiters clear the plates promptly, tables are always clean and orderly.

Cons:

Can't think of anything.

2026-08-05 via Nuitee
Z
zulfikara375 Business
10
Nothing to complain
Pros:

We had a noce stay. Friendl staff,good food nothing to complain

2026-08-04 via Tripadvisor