Radisson Hotel Kandy

Hotels
•
Radisson
8.6 (1607 reviews)
SARANANKARA ROAD 31 , Kandy , LK

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Excellent food
Cons:
Moldy smell in room
Inconsistent service speed

Categories

Cleanliness
8.15
Some reviews mentioned clean rooms, but there were concerns about moldy smells.
Service
8.92
Staff was frequently described as helpful and friendly.
Location
8.85
Many reviews highlighted the convenient location near city attractions.
Room Quality
8.3
Rooms were generally comfortable, though some rated them as just acceptable.
Amenities
8.64
Amenities were not specifically mentioned but are standard for the hotel type.
Value for Money
8.1
Some felt the price was a bit high for the services received.
Food and Beverage
9.15
Breakfast and food quality received multiple positive mentions.
Overall Experience
8.72
Overall, guests had a pleasant experience with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 10:45

Property Description

Modern Amenities and Features
Radisson Hotel Kandy offers a rooftop pool, bar, lounge, and fitness center for guests to relax and unwind. The rooms are equipped with modern amenities such as a 40-inch LED TV, complimentary WiFi, and a mini bar, ensuring a comfortable stay.

Culinary Delights
Indulge in a culinary journey at Dine, the hotel's signature restaurant, serving buffet breakfast and a variety of Asian and International cuisine made from fresh produce. For a unique experience, head to Bommu Rooftop Bar to enjoy panoramic views of Kandy while sipping on cocktails and savoring finger foods.

Convenient Location
Situated in the heart of Kandy, Radisson Hotel is just a short walk away from the Temple of the Tooth Relic and Kandy City Center, making it an ideal choice for travelers looking to explore the city. Book your stay now and experience the best of Kandy at Radisson Hotel Kandy.

Important information:

1. Guests staying over 24th December will be charged an additional mandatory Xmas gala dinner charge of USD 46 inclusive of taxes per person / Children between age 6 to 11 will be charged USD 23 inclusive of taxes per child.
2. Guests staying over 31st December will be charged an additional mandatory New Year gala dinner charge of USD 46 inclusive of taxes per person / Children between age 6 to 11 will be charged USD 23 inclusive of taxes per child.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMB

Location

Guest Reviews

8.6
Based on 1607 reviews
Cleanliness: 8.15
Service: 8.92
Location: 8.85
Room Quality: 8.3
Amenities: 8.64
Value for Money: 8.1
Food and Beverage: 9.15
Overall Experience: 8.72
L
Lars • extended_group • dk
7
Dejlig seng, god morgenmad og god udsigt
Pros:

Det var et dejligt hotel med god udsigt

Cons:

Det var kedeligt at at der var så mange indere der ikke kunne finde ud af at der også var andre på hotellet

2026-10-17 • via Nuitee
T
TsetenT • family_with_children • np
9
Good value for money, location cmfort
Pros:

Valu for money, comfort,

Cons:

Breakfast quality, selection was good but quality was OK.

2026-10-16 • via Nuitee
R
RAVI • family_with_children • in
8
Pros:

All good

2026-10-14 • via Nuitee
M
Mohamed Ahmed Abdelaziz • couple • eg
10
Excellent
Pros:

The hotel is at very nice location facing the Lake and night time was great 😊. I was in honeymoon and they did a great gesture to us wish we appreciated it. Wish i could stay more but all my trip was fixed before traveling

2026-10-13 • via Nuitee
B
Bridgett • couple • gb
10
Great affordable hotel for central Kandy with lovely staff
Pros:

Staff were so welcoming and friendly. The breakfast was good and we got lunch there also and the food was great. They have a great roof top bar with amazing views of the city. Rooms were very clean and comfortable!!

Cons:

Nothing

2026-10-11 • via Nuitee
H
Hiral • solo_traveller • za
9
2026-10-11 • via Nuitee
H
Harsha • couple • it
1
Nothing to say
Pros:

Unfortunately, our stay at this hotel was a disappointing experience. We did not feel welcomed upon arrival at the reception,
The food quality was below expectations, with limited variety and dishes that were not tasty. Additionally, there were flies in the restaurant
Overall, the experience did not meet our expectations. The hotel needs to improve its guest service, food quality, variety, and restaurant hygiene.

2026-10-11 • via Nuitee
F
Fabiofa78 • solo_traveller • it
6
Pros:

La steuttura in generale

Cons:

La prenotazione non distingueva tra camera vista fiume e non fiume classificandole allo stesso prezzo. Lo staff non lo sapeva.

2026-10-09 • via Nuitee
T
Talal • couple • sa
10
2026-10-09 • via Nuitee
T
Talal • couple • sa
10
2026-10-09 • via Nuitee
M
Marcello • solo_traveller • au
8
Pros:

Excellent location (albeit a little uphill, but that means the view was great) , and the staff were very helpful. Also has two very good restaurants close by , Vitos and 'No Name'.

2026-10-08 • via Nuitee
C
Catherine • family_with_children • lk
9
Cons:

bathroom needs renovation, shower partially broken

2026-10-07 • via Nuitee
A
Andrea • extended_group • es
8
Pros:

Breakfast was amazing. Good shower with pressure (hard to find in Sri Lanka).

Cons:

Unfriendly staff ay the front desk at the time of check in.

2026-09-17 • via Nuitee
S
Sara • solo_traveller • il
9
Pros:

הנוף מהחדר, הבריכה,, שירות הצוות, מגוון האוכל

Cons:

.

2026-09-17 • via Nuitee
G
Giulia • couple • it
9
2026-09-17 • via Nuitee
M
Marta • couple • es
10
Perfecto
Pros:

Ubicación limpieza confort

2026-09-17 • via Nuitee
I
Ignacio • solo_traveller • es
8
2026-09-15 • via Nuitee
J
jennifer • couple • ch
1
Nie wieder!!!!
Pros:

Pool….

Cons:

Die Zimmer riechen sehr stark modrig. Die Möbel sind alt gammelig und abgenutzt. Den Begriff Sauberkeit und richtig Putzen ist dem Personal auch nicht bekannt.
Rundum eine Schande dass Solch ein Loch noch offen sein darf.

2026-09-14 • via Nuitee
A
Aminath • solo_traveller • mv
8
2026-09-13 • via Nuitee
M
Matteo • family_with_children • it
10
Ottimo hotel a KANDY
Pros:

Tutto

Cons:

NULLA

2026-09-13 • via Nuitee