Hotel Termales Del Ruiz

Hotels
Independent
8.8 (56 reviews)
Paraje De Termales, Nevado del Ruiz Parque Nacional, Villamaria, Caldas, 176007 , Villamaria , CO

Facilities

Free breakfast
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Wheelchair accessible
Free breakfast
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful location
Great food and beverage

Categories

Cleanliness
8.55
Standard quality for this hotel tier.
Service
9.05
Excellent service highlighted in multiple reviews.
Location
9.05
Beautiful location mentioned for relaxation.
Room Quality
8.55
Standard quality for this hotel tier.
Amenities
8.55
Standard quality for this hotel tier.
Value for Money
8.55
Standard quality for this hotel tier.
Food and Beverage
9.05
Excellent food and beverage service praised in reviews.
Overall Experience
9.05
Wonderful overall experience as stated in several reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:17

Property Description

Stunning Views and Garden Oasis
Marvel at the breathtaking views from the terrace and enjoy the serene garden setting. Stay connected with complimentary wireless internet access.

Delicious Dining Options
Satisfy your cravings at the hotel's restaurant or indulge in room service. Enjoy a refreshing drink at the bar/lounge. Wake up to a complimentary full breakfast daily.

Convenient Amenities
Benefit from a 24-hour front desk, luggage storage, and a safe deposit box. Take advantage of the roundtrip airport shuttle and free self-parking. The 20 guestrooms feature Smart televisions and complimentary Wi-Fi.

Book your stay at Hotel Termales Del Ruiz to experience the perfect blend of nature and comfort.

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Hot springs access available from 6:00 AM to 10:00 PM.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MZL

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.8
Based on 56 reviews
Cleanliness: 8.55
Service: 9.05
Location: 9.05
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.55
Food and Beverage: 9.05
Overall Experience: 9.05
J
Jacob partner
10
Pros:

Wonderful experience!! 10 out of 10!!

2025-09-21 via Nuitee
A
Angélica María
10
Pros:

Un lugar muy hermoso para descansar y su comida y atención excelente. Felicitaciones por su servicio.

2025-08-18 via Nuitee
A
alan
10
Pros:

Wow cant wait to return

2025-07-30 via Nuitee
L
Luis family
10
Pros:

Excelente como vacaciones ecológicas llenas de biodiversidad y los termales magníficos la comida buena la atención excelente el guía muy bueno

2025-07-23 via Nuitee
A
Ana partner
8
Pros:

They should have more ways of transportation

2025-06-29 via Nuitee
V
Viviana
10
Pros:

Nos fue de maravillas. Las piscinas son hermosas, limpias con una vista espectacular.

2025-05-24 via Nuitee
C
Carlos
10
Pros:

If I remember correctly, we got the 2nd cheapest option (or the 1st cheapest option)... the room was very small, but it was enough for our needs. The only issue was that everything was easily heard from the hallway (I think we got 1st floor, Rm. 106 or 109), from the room to the outside and viceversa. No big deal for us, but it would have been better if the room was more sound proof. The staff was superb! The surrounding area, not to mention the road getting here, was unbelievably beautiful. Well worth the trip.

2025-04-03 via Nuitee
M
Maria family
10
Pros:

Very nice ; hotel very remote and lots off nature. Near to the volcano

2025-02-14 via Nuitee
R
Raymond family_with_children
10
Pros:

The preserved building, site and natural organic beauty make it a majestic resort. The exotic bird spotted on the property are astonishing. Don’t wait and plan your trip.

2025-01-19 via Nuitee
L
LUIS family
6
Pros:

El hotel es muy bueno la comida excelente el tema de darle de comer a los colibríes es muy bueno pero la habitacion 208 la cual nos tocó es terrible el piso estaba dañado el vidrio de la ducha estaba dañado el tamaño de la habitación deplorable para tener un camarote y una cama doble.
Me hicieron el cargo de las dos noches de hotel antes de mi llegada a las 10 am me pareció extraño ya que siempre uso a expedia para mis reservas y siempre pago en recepción, no deberían poner en servicio esa habitcion 208 por respeto al huésped sinceramente

2025-01-17 via Nuitee
F
FERNEY family
10
Pros:

This is an amazing place, you can rest and enjoy the beauty of the nature. I will come back again, the food was delicious, we rented the presidential suite. This is the most beautiful place to stay.

2025-01-17 via Nuitee
J
John
10
Pros:

Beautiful property and fun place to explore. Loved the hot springs! Liked all the places to walk and enjoyed birding here. Good access to the National Park from here.

2024-12-17 via Nuitee
D
Daniel partner
10
Pros:

Excelente hotel, el personal muy atentos siempre, sin duda volveremos

2024-12-14 via Nuitee
H
Hilda B
10
Maravilloso
Pros:

El lugar es increíble, las piscinas de agua termal y las montañas son maravillosas. También han senderos para caminar. Todo muy lindo

2024-12-11 via Nuitee
Z
Zulma
8
Pros:

Dirt road was in terrible condition/unsafe

2024-11-23 via Nuitee
K
Kimberly partner
10
Pros:

Excelente lugar. Se respira paz. El guía encargado, muy responsable y conocedor.

2024-10-18 via Nuitee
J
Janelle partner
10
Pros:

Very beautiful property, pools were clean, rooms were absolutely beautiful and the grounds were nicely kept! Would recommend this hotel.

2024-10-16 via Nuitee
G
Gisela
10
Pros:

Es una bellísima propiedad, las vistas, los senderos, las instalaciones. Todo es una verdadera experiencia imperdible .

2024-09-23 via Nuitee
R
ROLF partner
6
Pros:

The thermal waters and nature surrounding

2024-09-16 via Nuitee
J
Juan
10
One of a Kind Experience
Pros:

From a couple.days before the stay, the hotel personnel reached out to confirm and validate everything to avoid any delays. They gave us clear and specific instructions on how to arrive to the property. At the checking, the process was easy and simple. The room was spectacular along with the view. Food, pools and tour are nothing short of exceptional. 1000% worth and recommended.

2024-09-10 via Nuitee