Hotel Grauholz

Hotels
Independent
8.4 (119 reviews)
Autobahn A1, Raststätte Grauholz, Ittigen, BE, 3063 , Ittigen , CH

Pets allowed

Facilities

Front entrance ramp
Express check-out
Electric car charging station
Free WiFi
Terrace
Garden
Express check-in/check-out
Concierge service
Elevator
ATM/banking
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Cons:
Hot rooms
AC issues

Categories

Cleanliness
7.65
The rooms were clean but were reported to be very hot, making it difficult to sleep.
Service
9.15
The staff were friendly, helpful, and professional, contributing to a positive experience.
Location
8.65
The hotel is in a remote area, which requires planning for transportation, but has essential services nearby.
Room Quality
7.65
Rooms were small and sometimes uncomfortable, particularly due to temperature issues.
Amenities
8.65
Amenities such as the 24-hour coffee service and decent breakfast were appreciated, although AC was a concern.
Value for Money
8.15
The high price for lack of cooling in rooms affected perceived value.
Food and Beverage
9.15
Breakfast was fantastic, with a good selection and appreciated coffee options.
Overall Experience
8.15
Overall a good experience despite some issues with temperature and room adequacy.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:45

Property Description

Discover the perfect blend of convenience and comfort at Hotel Grauholz, your ideal retreat in Ittigen.

Recreational Opportunities
Immerse yourself in the captivating surroundings with our bike rentals or unwind on the terrace and in the lush garden. Enjoy fresh air, stunning views, and a variety of outdoor adventures right at your doorstep.

Dining Delights
Savor exquisite meals at our two restaurants or grab a quick bite at the on-site coffee shop/café, 150 Meter vom Hotel. Indulge in delightful cuisine crafted for every palate, ensuring a memorable dining experience during your stay.

Modern Amenities
Stay connected with complimentary Wi-Fi, express check-in, and multilingual staff ready to assist you. Enjoy your comfort in one of our 62 air-conditioned guestrooms, complete with a hair dryer and cable programming for end-of-day relaxation.

Your unforgettable getaway awaits. Book your stay at Hotel Grauholz today!

Important information:

  • One child 15 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRN

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 89
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.4
Based on 119 reviews
Cleanliness: 7.65
Service: 9.15
Location: 8.65
Room Quality: 7.65
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 9.15
Overall Experience: 8.15
L
Leyla
10
Pros:

Daily brea

2025-10-06 via Nuitee
G
Gionatan
10
Pros:

Zimmer 103
Das Bett macht Geräusche, alles andere ist sehr gut 👍 Danke. Gionatan

2025-10-04 via Nuitee
T
Toby friends
10
Pros:

Had a bit of a hard time getting on the right road to access the hotel. Once there the room and staff were great. In fact in the morning there were 2 buses of people who overwhelmed the breakfast area, literally taking all the food as soon as it came out, leaving nothing for other guests who were not willing to be so pushy. The poor cook and staff were in tears but did an excellent job holding it together. They tried to accommodate those of us not with the foreign travelers on the busses. It was the craziest behavior of people at a breakfast buffet we have ever seen. The staff was excellent in such a weird frenzy.

2025-09-29 via Nuitee
H
Hodan
6
Pros:

Did not have slippers, kettle, or iron accessible in unit. Double room booked with twin beds however found out that the twin beds were attached so not quite "twin" beds. Expected them to be separated. Average hotel with average continental breakfast

2025-09-22 via Nuitee
B
Basima family
10
Pros:

My family and I stayed here for a few nights and we really loved it! It is more of a remote location so plan to walk to certain stations for transportation (~15 min) but they have everything necessary nearby (gas station, bistro/deli, small resturant, fast food, etc.) The room was small but cozy and comfortable and the staff were kind and helpful! The breakfast is fantastic and free every day from select hours and all around us are gorgeous nature views and paths! The bathroom wasn't bad but be careful of water spilling out of the tub - really that's are main compliant but others we had a lovely time, thanks to the staff at Hotel Grauholz!

2025-09-11 via Nuitee
J
JUAN ISRAEL family
10
Pros:

Un acierto la elección aunque este a las afueras de Berna, hotel muy cómodo, tranquilo y limpio.
En el hall hay un coffee que incluye agua, zumo, infusiones y café las 24 hrs.

El desayuno es sencillo, pero adecuado con todo lo necesario para salir con las pilas cangadas.

2025-09-10 via Nuitee
G
GREGORIO
6
Pros:

Correcto.

2025-08-31 via Nuitee
T
TRACY partner
10
Pros:

Hotel was busy, but most staff were friendly, room had plenty of room along with bathroom. A good alternative to bigger city accommodation.

2025-08-31 via Nuitee
V
Verified traveler
6
No AC
Pros:

The hotel is modern and in a convenient location. However, it does not have true air conditioning as advertised. AC units are present in the rooms, but they do not actually cool. They are merely fans for ventilation. When I asked about this at the front desk, the clerk says they are not like "American air conditioners". Fortunately the temperatures were only in the 70s during the day. But the room was still a little uncomfortable at night.

2025-08-26 via Nuitee
T
tuhin
8
good, can improve
Pros:

Good hotel except for the heat wave that the country was experiencing. The A/c in the rooms were not able to sufficiently cool the rooms

2025-08-21 via Nuitee
L
Lauren family_with_children
2
Pros:

Booked 2 rooms for 4 adults and 4 kids. Both rooms only had beds for 3 people. When we asked about it, staff advised that the extra bed was broken. One of our kids had to sleep on the floor and one had to use the bench as a bed. Hotel was understaffed (only one staff) and AC was broken in one room.

2025-08-18 via Nuitee
M
MIZUKI family
10
Pros:

The free lounge was comfortable and the bath shower was great.

2025-08-16 via Nuitee
V
Verified traveler
8
Pros:

Bon hôtel dans l'ensemble, clim vieillissante

2025-08-09 via Nuitee
H
hikmat
10
Pros:

Great staff. Professional and helpful, spacious room, good breakfast, loved coffee options and that it’s 24 hours with breakfast option

2025-08-07 via Nuitee
A
Amit family
10
Pros:

Very good place, fully recommended. It is just outside the City hence public transport might be limited.

2025-08-03 via Nuitee
V
Verified traveler
6
Okay stay
Pros:

The air conditioner do not work and hotel staff acknowledged it too and don’t know when it will be repaired which is why i have a low rating on comfort. They could have at least provide a fan and it was not offered.

2025-07-29 via Nuitee
P
Paul
6
Clean but very hot rooms in summer
Pros:

This hotel would be fine in cooler temperatures but it was so hot in our rooms that it was very difficult to sleep at all. There are air conditioning units in the rooms but they did not cool things down much at all. You can open windows at night but this hotel is right off the freeway so it's got a lot of road noise.
It was a high price too for the lack of sleep we had.
The front desk staff were really nice, there were drinks available all the time which was great, and the hotel rooms we were in were clean.

2025-07-08 via Nuitee
A
antonio
8
Pros:

Hotel molto comodo.

2025-06-04 via Nuitee
C
Catarina Daniela
10
Excelente opção para preço viável.
Pros:

Quarto muito bom, café da manhã bem servido. Agora é preciso muita atenção para chegar ao hotel. Não há outra forma senão pela A1. Eu me perdi muito para chegar.

2025-05-04 via Nuitee
S
Stefano
10
Sistemazione ottima e pratica
Pros:

Ottimo soggiorno, ottimo servizio di pulizia, cortesia del personale reception, parcheggio pratico e posizione ottima per viaggio di lavoro

2025-01-27 via Nuitee