Mandarin Oriental, Taipei

Las instalaciones

飯店的服務很棒~

The rooms re lovely, the staff helpful and friendly. But this place is totally let down by food and beverage. Breakfast was disappointing or bad every day…including dry and cold food (that should have beenhot), under cooked (ie raw) items and so on There is no casual food option at all. There’s a coffee shop but it won’t serve you….got told couldn’t have coffee as it was afternoon tea time and the only option was a full afternoon tea service…so got sent outside (in the rain) to a bar! Room service had lovely staff…but food was cold. None of the F&B fits the MO brand. So lovely rooms and lovely multi lingual staff completely let down by terrible F&B.

On a positive note….all the front desk staff were great but special mention to Mika the concierge. She was very helpful and offered great advice.

Staff was very friendly and helpful. We stayed Lunar New Years Eve (didn't know it was the holiday) and the hotel was pretty busy but we were able to get early check-in and a spa appt booked after checking in. The guestrooms are a good size tho it was a little odd that there was furniture completely blocking access to the windows to adjust the window treatments. Breakfast was very busy, we had to wait to be seated. There was a nice, very large selection of western and Chinese food. The spa is quite enormous and has a separate locker room from the fitness area. We were out for dinner and came back late and hadn't received turndown. It looked like someone came in and closed our drapes and lined up our room slippers but our towels and bedding weren't tidied up at all. Someone came up right away, but was odd the turndown wasn't performed properly. We received a little stuffed horse and chocolates for lunar new year. Also some fortune cookies, which I thot was weird cause fortune cookies are kinda fake Chinese food but I guess are crowd pleasers. The hotel is very pretty but somehow it feels congested and tight spaces.

A equipe é muito bem educada, atenciosa e preparada.

服務人員非常專業，枕頭比其他五星級飯店好，平常容易失眠，雖然沒睡太好，但床鋪舒適度個人滿意

I loved this hotel, it has a wonderful old school, established elegance, whilst also being bang up to date with in-room mod cons and cool bars and restaurants. Staff were outstandingly gracious and helpful, the reception team, super friendly and super efficient, both in pre-stay emails and in person. Service was also flawless across restaurants and bars. The location is good, though Taipei is sprawling, its points of interest widely spread. My room was stunning - plush, spacious and thoughtfully equipped. The bed, blissfully comfortable, lighting and drapes, high tech, sockets and wardrobe space, plentiful. I also really appreciated that my request for a room with lots of natural light was noted and delivered. A further treat was the generous array of complimentary sweet treats, courtesy of the fabulous in-house patisserie. Bathrooms are marble clad with upscale products and a Japanese style loo offering every service you can possibly imagine!
I dined at 2 of the hotels restaurants, the sexy MO bar, and the Michelin starred Chinese eatery, 'Ya Ge'. Food was unmemorable in both, but service, flawless.
You also have an array of additional F and B options on-site as the Mandarin is housed within a glossy and very high end shopping/leisure arcade.
A fantastic stay, highly recommended.

Had a private business banquet here. Typical 8 course chinese set that includes appetisers, fish, pork ribs, vegetables, sticky rice in lotus leaf, dessert. Ok food quality and service

7/10

Elegant luxurious hotel with excellent service.
Room was spacious and elegantly decorated.
The common areas are impressive and overall the whole building is an architectural beauty.
There is a heated outdoor pool.
The breakfast area was fantastic with a vast variety of choices reflecting local cuisine: it was a feast every morning!
The team in the breakfast area was extremely welcoming and followed their advice in choosing local teas!
We visited their evening lounge bar which I think is opened to the public felt like s night out.
We couldn’t book a table at their Michelin star restaurant as it was all booked but were lucky to be invited by locals to a gem not far from the hotel (walking distance) i highly recommend (see my other review re shanghai banquet).
The hotel will require a taxi to go to Taipei 101 unless you don’t mind walking (20-25 minutes).

Staffs are friendly, room is clean. Nice option of pillows