Mandarin Oriental, Taipei

Hotels
Mandarin Oriental
9.4 (565 reviews)
No. 158, Dunhua North Road , Taipei , tw

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Excellent service
Great amenities
Good value for money
Cons:
Limited metro access
Some food variety issues

Categories

Cleanliness
9.28
The reviews mention cleanliness positively with no significant complaints.
Service
9.75
The front desk staff and other services were described as helpful and friendly.
Location
9.29
Despite mention of some distance from metro stations, overall location was still considered good.
Room Quality
9.24
Rooms described as bright and cheerful with good amenities.
Amenities
9.47
The pool, gym, and overall facilities are seen as excellent.
Value for Money
9.23
Perceived as good value considering the amenities and services provided.
Food and Beverage
9.28
Breakfast options were praised; some minor issues noted with certain items being unavailable.
Overall Experience
9.65
Overall experience rated highly with intentions to return as mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-27 16:04

Property Description

Luxurious Accommodations
Mandarin Oriental Taipei offers elegantly designed rooms with modern amenities including a TV, air conditioning, and a coffee machine. The private bathrooms feature a relaxing bath and a shower, ensuring a comfortable stay.

Wellness and Leisure
Guests can unwind at the outdoor pool, fitness centre, and wellness centre, or join invigorating Yoga classes. The communal sauna provides a perfect retreat, while the garden offers a serene escape in the heart of downtown Taipei.

Gourmet Dining Experience
Indulge in a culinary journey at the hotel's diverse dining options. From authentic Cantonese dishes at Ya Ge to Italian delicacies at Bencotto, there is something to satisfy every palate. Conclude your day with a delightful afternoon tea at The Jade Lounge or savor sweet treats at The Mandarin Cake Shop.

Book your stay at Mandarin Oriental Taipei for a truly unforgettable experience.

Important information:

Please note that any bookings exceeding 3 rooms under the same guest name are not allowed. Please input all staying guests' names.

Please note that when booking more than 5 rooms, different policies and additional supplements may apply.

In compliance with Taiwan government regulations, single-use toiletries such as toothbrushes, toothpaste, razors, shaving cream, comb and shower caps will no longer be provided in the hotel. Guests are kindly encouraged to bring their own.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TPE

Location

Property Video

Guest Reviews

9.4
Based on 565 reviews
Cleanliness: 9.28
Service: 9.75
Location: 9.29
Room Quality: 9.24
Amenities: 9.47
Value for Money: 9.23
Food and Beverage: 9.28
Overall Experience: 9.65
A
Andrew solo_traveller gb
10
2026-08-29 via Nuitee
Y
yu sheng solo_traveller nl
8
2026-08-27 via Nuitee
W
Wai Na solo_traveller hk
8
Pros:

The staff is very attentive and polite .the room is spacious and comfortable
The decor in the lobby is excellent and majestic

Cons:

the sitting arrangements in the lounge are not that good and comfortable
Food type not many

2026-08-25 via Nuitee
K
Karen couple gb
10
What a lovely treat for my birthday!
Pros:

Best service!

2026-08-24 via Nuitee
C
Ching couple fr
10
Thank you all for the excellent service.
Pros:

Excellent in every aspect. Thoroughly.

Cons:

None I can think of

2026-08-20 via Nuitee
明宏 solo_traveller tw
10
Cons:

馬桶如果是免治馬桶就更完美了😅😍

2026-08-18 via Nuitee
couple tw
4
2026-08-18 via Nuitee
易丞 solo_traveller tw
10
第二次入住,網路訂房標注想要的房間,剛好有,風景不錯可以看到半個101
2026-08-17 via Nuitee
D
Daisuke solo_traveller jp
9
2026-08-13 via Nuitee
I
Ivanna solo_traveller at
10
2026-08-12 via Nuitee
E
Estefania family_with_children es
8
2026-08-12 via Nuitee
K
Kuramitsu family_with_children jp
10
2026-08-11 via Nuitee
Y
yukiko extended_group jp
9
素晴らしい
Pros:

全般素晴らしかったですが、特に感動したのがハウスキーピングです。清潔にしてくれるのはもちろん、充電ケーブルをまとめておいてくれたり、並べていた化粧品の下にナプキンを敷いておいてくれたり、気配りが行き届いていました。

Cons:

特にありません。

2026-08-08 via Nuitee
定學 couple tw
7
2026-08-06 via Nuitee
T
Taiyu couple tw
10
2026-08-06 via Nuitee
M
Midori family_with_children jp
8
2026-08-03 via Nuitee
B
bsufll Family Hong Kong
10
One of our favorite hotels in Asia (maybe globally)
Pros:

We stayed here with our two girls for a short trip and it’s quickly become one of their favorite hotels. We’ve stayed at Ritz, Four Seasons, Conrad, Shangri-la etc across the world and actually the MO Taiwan is our favorite. The hotel itself is new and beautiful, rooms top notch and location amazing right next to a luxury mall. The highlight for our girls was the beautiful outdoor pool and friendly lifeguard. Not to mention the restaurant is amazing and made us feel welcome even though we had young kids.

We can’t wait to visit again and actually will be visiting again this month!

2026-07-25 via Tripadvisor
A
Amelia solo_traveller za
10
2026-07-22 via Nuitee
T
Tourist699969 Family
6
MO like no other (not the good kind) — Great facilities, but deeply flawed service
Pros:

As a loyal Fans of MO Silk member, I love the Mandarin Oriental brand. My stays at MO Tokyo, HK, and Shenzhen have always been absolute perfection. So, when we booked MO Taipei (under my spouse’s name this time with AMEX-FHR), I was expecting that same next-level luxury.

Sadly? The service was a total letdown....

Luggage? DIY apparently. No bell staff stepped in to help us with our heavy suitcases when we walked through the door. Not exactly the 5-star welcome we expected from a 5-star hotel.

The Check-In Chaos!! We wanted to stand in line to get our keys, but the staff insisted we sit down in the lobby instead (a fine gesture, thank you!). But because there was zero queue management, other guests just walked up, stood right at the desk, and cut the line. The staff checked the line-cutters in first while we just sat there waiting, even though we were there first. It felt incredibly disorganized and honestly, pretty dismissive.

To be fair, the hotel itself is stunning, and there were a couple of highlights.
The Pool: Genuinely gorgeous and super photogenic—definitely a vibe.
In-Room Dining: The food quality was actually excellent.

At this price point, you are paying for flawless service. Sadly, MO Taipei’s front-of-house service felt way below what you get at competitors like Grand Hyatt Taipei or W Taipei, which is where we stayed at previously and felt extremely welcomed.

While the property is pretty, the poor service experience really discourages me from staying here again next time I'm in Taipei. MO Management, if you're reading this—the arrival team definitely needs some serious training!

2026-07-14 via Tripadvisor
A
ATSUKO couple jp
10
松山空港からもタクシーで10分程の距離で、静かで大変居心地の良いホテル
Pros:

朝食のバリエーションが豊かで、フルーツの種類も多く大変おいしかったです。卵料理はテーブルでオーダーできたのも良かったです。スパでのエステも予約して行きましたが、素晴らしい設備とサービスでした。最終日のディナーはヤグに予め予約を取っていて行きましたが、流石ミシュランの星付きレストランで、主人と大満足のディナータイムでした。

Cons:

特にありません

2026-07-13 via Nuitee