Mandarin Oriental, Taipei

Hotels
Mandarin Oriental
9.4 (557 reviews)
No. 158, Dunhua North Road , Taipei , tw

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Excellent service
Great amenities
Good value for money
Cons:
Limited metro access
Some food variety issues

Categories

Cleanliness
9.28
The reviews mention cleanliness positively with no significant complaints.
Service
9.75
The front desk staff and other services were described as helpful and friendly.
Location
9.29
Despite mention of some distance from metro stations, overall location was still considered good.
Room Quality
9.24
Rooms described as bright and cheerful with good amenities.
Amenities
9.47
The pool, gym, and overall facilities are seen as excellent.
Value for Money
9.23
Perceived as good value considering the amenities and services provided.
Food and Beverage
9.28
Breakfast options were praised; some minor issues noted with certain items being unavailable.
Overall Experience
9.65
Overall experience rated highly with intentions to return as mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-27 16:04

Property Description

Luxurious Accommodations
Mandarin Oriental Taipei offers elegantly designed rooms with modern amenities including a TV, air conditioning, and a coffee machine. The private bathrooms feature a relaxing bath and a shower, ensuring a comfortable stay.

Wellness and Leisure
Guests can unwind at the outdoor pool, fitness centre, and wellness centre, or join invigorating Yoga classes. The communal sauna provides a perfect retreat, while the garden offers a serene escape in the heart of downtown Taipei.

Gourmet Dining Experience
Indulge in a culinary journey at the hotel's diverse dining options. From authentic Cantonese dishes at Ya Ge to Italian delicacies at Bencotto, there is something to satisfy every palate. Conclude your day with a delightful afternoon tea at The Jade Lounge or savor sweet treats at The Mandarin Cake Shop.

Book your stay at Mandarin Oriental Taipei for a truly unforgettable experience.

Important information:

Please note that any bookings exceeding 3 rooms under the same guest name are not allowed. Please input all staying guests' names.

Please note that when booking more than 5 rooms, different policies and additional supplements may apply.

In compliance with Taiwan government regulations, single-use toiletries such as toothbrushes, toothpaste, razors, shaving cream, comb and shower caps will no longer be provided in the hotel. Guests are kindly encouraged to bring their own.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TPE

Location

Guest Reviews

9.4
Based on 557 reviews
Cleanliness: 9.28
Service: 9.75
Location: 9.29
Room Quality: 9.24
Amenities: 9.47
Value for Money: 9.23
Food and Beverage: 9.28
Overall Experience: 9.65
B
bsufll Family Hong Kong
10
One of our favorite hotels in Asia (maybe globally)
Pros:

We stayed here with our two girls for a short trip and it’s quickly become one of their favorite hotels. We’ve stayed at Ritz, Four Seasons, Conrad, Shangri-la etc across the world and actually the MO Taiwan is our favorite. The hotel itself is new and beautiful, rooms top notch and location amazing right next to a luxury mall. The highlight for our girls was the beautiful outdoor pool and friendly lifeguard. Not to mention the restaurant is amazing and made us feel welcome even though we had young kids.

We can’t wait to visit again and actually will be visiting again this month!

2026-07-25 via Tripadvisor
A
Amelia solo_traveller za
10
2026-07-22 via Nuitee
T
Tourist699969 Family
6
MO like no other (not the good kind) — Great facilities, but deeply flawed service
Pros:

As a loyal Fans of MO Silk member, I love the Mandarin Oriental brand. My stays at MO Tokyo, HK, and Shenzhen have always been absolute perfection. So, when we booked MO Taipei (under my spouse’s name this time with AMEX-FHR), I was expecting that same next-level luxury.

Sadly? The service was a total letdown....

Luggage? DIY apparently. No bell staff stepped in to help us with our heavy suitcases when we walked through the door. Not exactly the 5-star welcome we expected from a 5-star hotel.

The Check-In Chaos!! We wanted to stand in line to get our keys, but the staff insisted we sit down in the lobby instead (a fine gesture, thank you!). But because there was zero queue management, other guests just walked up, stood right at the desk, and cut the line. The staff checked the line-cutters in first while we just sat there waiting, even though we were there first. It felt incredibly disorganized and honestly, pretty dismissive.

To be fair, the hotel itself is stunning, and there were a couple of highlights.
The Pool: Genuinely gorgeous and super photogenic—definitely a vibe.
In-Room Dining: The food quality was actually excellent.

At this price point, you are paying for flawless service. Sadly, MO Taipei’s front-of-house service felt way below what you get at competitors like Grand Hyatt Taipei or W Taipei, which is where we stayed at previously and felt extremely welcomed.

While the property is pretty, the poor service experience really discourages me from staying here again next time I'm in Taipei. MO Management, if you're reading this—the arrival team definitely needs some serious training!

2026-07-14 via Tripadvisor
A
ATSUKO couple jp
10
松山空港からもタクシーで10分程の距離で、静かで大変居心地の良いホテル
Pros:

朝食のバリエーションが豊かで、フルーツの種類も多く大変おいしかったです。卵料理はテーブルでオーダーできたのも良かったです。スパでのエステも予約して行きましたが、素晴らしい設備とサービスでした。最終日のディナーはヤグに予め予約を取っていて行きましたが、流石ミシュランの星付きレストランで、主人と大満足のディナータイムでした。

Cons:

特にありません

2026-07-13 via Nuitee
Y
Yu-Hsiu family_with_children tw
10
2026-07-13 via Nuitee
A
Alexis solo_traveller fr
1
2026-07-12 via Nuitee
A
Alexis solo_traveller fr
1
2026-07-12 via Nuitee
雅萍 couple tw
3
2026-07-11 via Nuitee
C
Chihchun couple tw
1
2026-07-10 via Nuitee
J
John couple ie
10
We loved it and would stay here again
Pros:

As you would expect from Mandarin Oriental great service and beautiful rooms and lovely

Cons:

Nothing really apart from not enough seating at the pool at busy times

2026-07-06 via Nuitee
R
RandyRively Couples
10
MOments of delight created for our 21st anniversary
Pros:

This was our second stay at the MO Taipei and the team at the Oriental Lounge made our return exceptional.

We stayed four nights celebrating our 21st anniversary on June 25. We enjoyed the room, food, beverages and treats but what made this stay stand out was the team at the lounge. A big thank to Adam, Christina, Amy, Emily and Sebastian for making our stay and celebration extremely special. Adam is a star. His professional warmth and kindness made our stay truly memorable.

Thank you and we look forward to another stay. Were fans.

2026-06-30 via Tripadvisor
H
Helen extended_group us
10
Love ya ge restaurant 😋
Pros:

Super luxury feeling and the foods are very good

Cons:

None

2026-06-30 via Nuitee
G
Ghida S solo_traveller ae
10
Pros:

Amazing facility and great service.

2026-06-27 via Nuitee
K
ku couple tw
9
滿意
Pros:

服務

Cons:

Not

2026-06-27 via Nuitee
M
MOMOKO couple jp
10
最高でした
Pros:

全てが素晴らしい。ホスピタリティも最高でした。

Cons:

しーてゆーなら、朝食かな?
朝食は普通。でした

2026-06-25 via Nuitee
P
Phanitanan couple th
8
2026-06-24 via Nuitee
F
FANG CHIH solo_traveller tw
10
2026-06-23 via Nuitee
輝勣 solo_traveller tw
10
2026-06-20 via Nuitee
B
Bo-yan couple tw
10
2026-06-19 via Nuitee
N
Nathalie solo_traveller fr
10
2026-06-19 via Nuitee