Andorra Palace

Hotels
8.2 (2714 reviews)
Avenida Merixtell, 58 , Andorra la Vella , ad

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Good service
Great location
Pleasant breakfast
Cons:
Cleanliness concerns
Outdated rooms
Noise issues

Categories

Cleanliness
7.7
Some reviews mention doubts about cleaning standards and old facilities.
Service
8.7
Consistently praised for friendly and attentive staff.
Location
8.7
Highly rated for its convenient location near shops and attractions.
Room Quality
7.7
Several reviews mention outdated rooms and issues with sound insulation.
Amenities
7.7
Some amenities received mixed reviews, particularly regarding the spa.
Value for Money
8.7
Generally considered a good value for the price, though some aspects need improvement.
Food and Beverage
8.2
Breakfast and dining options received positive remarks, but some variety concerns were noted.
Overall Experience
8.2
Overall positive experience despite some specific issues with facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:31

Property Description

Luxurious Rooms with Modern Amenities
The Andorra Palace in Andorra la Vella offers spacious rooms equipped with central heating and flat-screen satellite TV, ensuring a comfortable stay for guests.

Extensive Leisure Facilities
Guests can enjoy access to indoor pools, a hot tub, sauna, and gym, providing ample opportunities for relaxation and recreation during their stay.

Convenient Location and Additional Services
Situated within walking distance to Andorra la Vella’s shops and close to Vallnord Ski Resort, Andorra Palace also features a 24-hour reception and a variety of on-site amenities, including a restaurant, bar, paddle courts, and an indoor play area for children.

Book now for a memorable stay at Andorra Palace and experience luxury, comfort, and convenience all in one place.

Important information:

-The Wellness and Gym area is free of charge for our guests and is located in the Hotel Mercure Andorra.
- Opening hours: to be consulted at the reception of the Hotel
- It is not compulsory to wear a swimming cap and flip-flops.
- Changing rooms and lockers available (2€)
- Towels available (free service)
- Minors are allowed, without age restriction.

-Accommodations located in the middle of a commercial avenue.
-Half board rates do not include beverages.
-Hotel parking is limited and assigned on a first-come, first-served basis (located at the Novotel Andorra) and does not need to be booked - a supplement of 26 EUR per night is charged, which is paid directly at the property.Swimming pool: Closed from Mon, Apr 13, 2026 until Fri, Apr 17, 2026
Spa/wellness center is closed from 2026-04-17 until 2026-04-13
Sauna is closed from 2026-04-17 until 2026-04-13
Fitness center is closed from 2026-04-17 until 2026-04-13
Hot tub/jacuzzi is closed from 2026-04-17 until 2026-04-13

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 26 per day.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 2714 reviews
Cleanliness: 7.7
Service: 8.7
Location: 8.7
Room Quality: 7.7
Amenities: 7.7
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 8.2
S
SANTOLARIA Andreu couple es
8
2026-04-04 via Nuitee
A
Anamaria Alexandra couple es
10
2026-04-04 via Nuitee
G
Garcia Garcia couple es
10
2026-04-04 via Nuitee
R
Raymond couple fr
9
2026-04-02 via Nuitee
M
Mireia extended_group es
4
Poco relax en el spa
2026-04-02 via Nuitee
C
Claudia couple es
10
2026-03-30 via Nuitee
A
Alberto couple es
4
2026-03-30 via Nuitee
M
Maria Lorena couple es
10
2026-03-30 via Nuitee
T
Tomás couple es
7
Pros:

La habitación, el spa y la ubicación relación precio

Cons:

Aunque el parking no entre el precio, cuando pregunte por él no les quedaban plazas disponibles y tuve que aparcar en otro parking público de la calle.
Las instalaciones del spa están muy bien pero hay demasiada gente niños corriendo y saltando. El jacuzzi con mas gente de la permitida y se pasan ahí media hora por lo que no dejan entrar q la demás gente

2026-03-30 via Nuitee
E
Elisabet couple es
9
Pros:

El aparcamiento genial,la ubicacion es buena y el spa esta genial.

2026-03-30 via Nuitee
L
Laia couple br
10
Excelente localização e atendimento. Ameie hospedar no hotel, spa muito bom.
Pros:

Localização e atendimento

2026-03-29 via Nuitee
E
Eda solo_traveller ee
8
Lihtne ja puhas :)
Pros:

Väga vastutulelik inimene chek-in is jutukas ja lõbus :) meeldis hommikusöök ja ka SPA võimalus+ jõusaal ja puhkenurgad
Suurepärane asukoht, igas suunas liikumiseks

Cons:

Võiks kaasajastada ruume disaini mõttes ja ka mööbli osas, pruun värv (aga see ainult minu arvamus). Vannituba vajaks erilist tähelepanu, samas puhtuse poolest kõik ok

2026-03-29 via Nuitee
J
Júlia couple es
10
2026-03-29 via Nuitee
D
Damian couple es
7
2026-03-28 via Nuitee
J
Josep solo_traveller es
10
2026-03-28 via Nuitee
D
Diego couple es
10
2026-03-28 via Nuitee
A
Agnieszka couple pl
8
Bardo dobry wybór, blisko centrum i bardzo miłą obsługą. Polecam
Pros:

Doskonałe położenie blisko centrum, bardzo miła obsługa.

Cons:

Obiekt ma już swoje lata i widać to w wystroju.

2026-03-26 via Nuitee
I
Inger solo_traveller dk
8
Pros:

Venligt og hjælpsomt personale. Desuden var der gennemgang til søsterhotellets restaurant, som har en fin morgenmadsbuffet.

Cons:

Værelserne kunne godt trænge til en opdatering, for. De virkede slette.

2026-03-25 via Nuitee
D
DAVID extended_group es
9
2026-03-25 via Nuitee
N
Nuria couple es
7
Lloc tranquil però complicat per trobar els serveis(menjadors) (piscina)
Pros:

És molt tranquil

Cons:

Que és un laberint per dintre,per anar a la piscina s'ha de fer una excursió. Primer un ascensor,després pasar zona de descans després un altre ascensor fins arribar planta 7...complicat

2026-03-24 via Nuitee