Andorra Palace

Hotels
8.2 (2714 reviews)
Avenida Merixtell, 58 , Andorra la Vella , ad

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Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Good service
Great location
Pleasant breakfast
Cons:
Cleanliness concerns
Outdated rooms
Noise issues

Categories

Cleanliness
7.7
Some reviews mention doubts about cleaning standards and old facilities.
Service
8.7
Consistently praised for friendly and attentive staff.
Location
8.7
Highly rated for its convenient location near shops and attractions.
Room Quality
7.7
Several reviews mention outdated rooms and issues with sound insulation.
Amenities
7.7
Some amenities received mixed reviews, particularly regarding the spa.
Value for Money
8.7
Generally considered a good value for the price, though some aspects need improvement.
Food and Beverage
8.2
Breakfast and dining options received positive remarks, but some variety concerns were noted.
Overall Experience
8.2
Overall positive experience despite some specific issues with facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:31

Property Description

Luxurious Rooms with Modern Amenities
The Andorra Palace in Andorra la Vella offers spacious rooms equipped with central heating and flat-screen satellite TV, ensuring a comfortable stay for guests.

Extensive Leisure Facilities
Guests can enjoy access to indoor pools, a hot tub, sauna, and gym, providing ample opportunities for relaxation and recreation during their stay.

Convenient Location and Additional Services
Situated within walking distance to Andorra la Vella’s shops and close to Vallnord Ski Resort, Andorra Palace also features a 24-hour reception and a variety of on-site amenities, including a restaurant, bar, paddle courts, and an indoor play area for children.

Book now for a memorable stay at Andorra Palace and experience luxury, comfort, and convenience all in one place.

Important information:

-The Wellness and Gym area is free of charge for our guests and is located in the Hotel Mercure Andorra.
- Opening hours: to be consulted at the reception of the Hotel
- It is not compulsory to wear a swimming cap and flip-flops.
- Changing rooms and lockers available (2€)
- Towels available (free service)
- Minors are allowed, without age restriction.

-Accommodations located in the middle of a commercial avenue.
-Half board rates do not include beverages.
-Hotel parking is limited and assigned on a first-come, first-served basis (located at the Novotel Andorra) and does not need to be booked - a supplement of 26 EUR per night is charged, which is paid directly at the property.Swimming pool: Closed from Mon, Apr 13, 2026 until Fri, Apr 17, 2026
Spa/wellness center is closed from 2026-04-17 until 2026-04-13
Sauna is closed from 2026-04-17 until 2026-04-13
Fitness center is closed from 2026-04-17 until 2026-04-13
Hot tub/jacuzzi is closed from 2026-04-17 until 2026-04-13

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 26 per day.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 2714 reviews
Cleanliness: 7.7
Service: 8.7
Location: 8.7
Room Quality: 7.7
Amenities: 7.7
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 8.2
C
Chongcharoen Sornkaew • extended_group • fr
10
Nice hotel centrally located
Pros:

Value for money. Central location.

Cons:

None.

2026-04-25 • via Nuitee
M
Marko • solo_traveller • si
7
2026-04-25 • via Nuitee
L
Leonardo • solo_traveller • ar
10
2026-04-24 • via Nuitee
L
Lauramibu • solo_traveller • es
9
2026-04-23 • via Nuitee
B
Birgit • solo_traveller • de
9
Pros:

Personal super freundlich, Lage sehr gut, Spa/Wellness Bereich top

2026-04-22 • via Nuitee
C
Chloé • couple • fr
10
Pros:

Super accueil, emplacement idéale manque juste un parking gratuit pour l’hôtel car ça peut faire un gros budget en plus sur plusieurs jours

2026-04-22 • via Nuitee
P
Pere • extended_group • es
7
2026-04-20 • via Nuitee
V
Valerie • extended_group • fr
8
Très bon moments et bon emplacement de l’hôtel pour faire les boutiques
Pros:

Les prestations : spa, resto, frigo chambre…

Cons:

Accolé à l’hôtel mercure pas assez de panneaux pour aller au spa et revenir à la chambre côté andorra palace , perdu dans ces deux lieux , gros problème de parking qui reste cher pour un week end

2026-04-20 • via Nuitee
J
Jerome • solo_traveller • fr
10
Pros:

emplacement et équipement

Cons:

rien

2026-04-20 • via Nuitee
M
María • solo_traveller • ad
9
Muy bien la recepcionista sra rubia muy buena amabilísima recepcionista
Pros:

Todo

2026-04-20 • via Nuitee
E
Eva Maria • solo_traveller • es
9
2026-04-19 • via Nuitee
F
Filipe • solo_traveller • fr
8
2026-04-19 • via Nuitee
N
Núria • couple • es
10
Escapada genial!
Pros:

Destaco la amabilidad, profesionalidad y el carinyo con el que nos atendio la recepcionista Joanna.
Solo por este trato vale la pena volver y seguramente que repetiremos.

Cons:

Las almoadas y los colchones. Aunque dormimos bien.

2026-04-19 • via Nuitee
M
Maria • solo_traveller • es
5
Hotel palace andorra
Cons:

Las habitaciones son justas por el precio que tienen las almohadas super incomodas, en el baño habían cosas rotas como los tapones de la bañera i del bidet, y la alcachofa de la ducha perdía agua. Luego al llegar para coger el ascensor olía fatal como cloaca.

2026-04-19 • via Nuitee
S
Sánchez Camacho • solo_traveller • es
8
2026-04-19 • via Nuitee
J
JEAN • couple • fr
4
La vétusté de la chambre et de sa salle de bain sont à revoir
Pros:

Très bien

Cons:

La chambre est vraiment trop vieillissante

2026-04-17 • via Nuitee
R
ROLLAND • couple • fr
1
J’ai fait une vidéo que j’ai pas encore diffusé
Pros:

Rien

Cons:

« Expérience catastrophique. Si j’avais pu être remboursé, j’aurais quitté cet hôtel dès la première nuit. La literie est indigne d’un établissement de ce type : inconfort total. Le bruit est permanent, impossible de dormir, même avec des protections. Le service est inexistant et totalement à la hauteur du reste… c’est-à-dire très insuffisant.
Cerise sur le gâteau : impossible de recharger un véhicule électrique, ce qui est inacceptable aujourd’hui.
Établissement à fuir absolument. »

2026-04-17 • via Nuitee
M
Montserrat • couple • es
9
2026-04-14 • via Nuitee
B
Begoña • solo_traveller • es
10
Pros:

Está muy céntrico , el personal muy amable

Cons:

Por poner una pega, nos daba al interior y por la mañana se oía mucho las máquinas

2026-04-13 • via Nuitee
D
Diego • couple • br
10
2026-04-12 • via Nuitee