Andorra Palace

Hotels
8.2 (2858 reviews)
Avenida Merixtell, 58 , Andorra la Vella , ad

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Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Good service
Great location
Pleasant breakfast
Cons:
Cleanliness concerns
Outdated rooms
Noise issues

Categories

Cleanliness
7.7
Some reviews mention doubts about cleaning standards and old facilities.
Service
8.7
Consistently praised for friendly and attentive staff.
Location
8.7
Highly rated for its convenient location near shops and attractions.
Room Quality
7.7
Several reviews mention outdated rooms and issues with sound insulation.
Amenities
7.7
Some amenities received mixed reviews, particularly regarding the spa.
Value for Money
8.7
Generally considered a good value for the price, though some aspects need improvement.
Food and Beverage
8.2
Breakfast and dining options received positive remarks, but some variety concerns were noted.
Overall Experience
8.2
Overall positive experience despite some specific issues with facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:31

Property Description

Luxurious Rooms with Modern Amenities
The Andorra Palace in Andorra la Vella offers spacious rooms equipped with central heating and flat-screen satellite TV, ensuring a comfortable stay for guests.

Extensive Leisure Facilities
Guests can enjoy access to indoor pools, a hot tub, sauna, and gym, providing ample opportunities for relaxation and recreation during their stay.

Convenient Location and Additional Services
Situated within walking distance to Andorra la Vella’s shops and close to Vallnord Ski Resort, Andorra Palace also features a 24-hour reception and a variety of on-site amenities, including a restaurant, bar, paddle courts, and an indoor play area for children.

Book now for a memorable stay at Andorra Palace and experience luxury, comfort, and convenience all in one place.

Important information:

-The Wellness and Gym area is free of charge for our guests and is located in the Hotel Mercure Andorra.
- Opening hours: to be consulted at the reception of the Hotel
- It is not compulsory to wear a swimming cap and flip-flops.
- Changing rooms and lockers available (2€)
- Towels available (free service)
- Minors are allowed, without age restriction.

-Accommodations located in the middle of a commercial avenue.
-Half board rates do not include beverages.
-Hotel parking is limited and assigned on a first-come, first-served basis (located at the Novotel Andorra) and does not need to be booked - a supplement of 26 EUR per night is charged, which is paid directly at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 26 per day.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 2858 reviews
Cleanliness: 7.7
Service: 8.7
Location: 8.7
Room Quality: 7.7
Amenities: 7.7
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 8.2
M
Margarit • solo_traveller • fr
10
2026-06-27 • via Nuitee
M
Mateo • couple • es
9
2026-06-27 • via Nuitee
J
Jordi • solo_traveller • es
9
2026-06-25 • via Nuitee
P
PATRICK • couple • fr
7
Bon emplacement de centre ville
Pros:

La situation, l’accès l’espace aquatique. Le personnel agréable.

Cons:

La Clim juste au dessus du lit et la décoration un peu surannée.

2026-06-25 • via Nuitee
D
Desislava • solo_traveller • bg
10
Great hotel
Pros:

Perfectly located, clean, comfortable.
We had breakfast and it was great.
Staff is very polite.

Cons:

Only thing that I missed was a kettle in the room.

2026-06-25 • via Nuitee
N
Nexito • solo_traveller • es
9
Pros:

Buena ubicación para recorrer el centro de andorra, personal excelente!

2026-06-25 • via Nuitee
M
Marc • solo_traveller • fr
8
Très bon emplacement
Pros:

L'emplacement, la piscine

Cons:

Le lit bougeait mais sinon confortable.

2026-06-25 • via Nuitee
V
Victoria • couple • fr
7
2026-06-25 • via Nuitee
S
susana • couple • es
7
Barato y céntrico
Pros:

Céntrico y con spa incluido. El restaurante japonés una delicia aunque muy caro.

Cons:

No se podía ir al spa por la escalera, así que si tienes fobia al ascensor, te quedas sin poder entrar..las camas necesitan renovarse sobretodo.

2026-06-24 • via Nuitee
C
cottaz christine • solo_traveller • fr
9
Pros:

L'emplacement génial. Au top. Personnel très bien. Propreté très bien.
Je pense juste qu'une bouilloire dans les chambres devrait être automatique.
Sinon rien a signal. Bonne prise en charge. Merci. En plus il y a un spa

Cons:

Rien . Tout était très bien

2026-06-23 • via Nuitee
D
Dominique • couple • fr
10
2026-06-22 • via Nuitee
B
Barış • extended_group • de
9
2026-06-22 • via Nuitee
C
Clive • couple • gb
8
I was there 51 years ago and there was a lot of change that’s for sure
Pros:

The location was perfect, plus you could use the facilities from the Murcure hotel

Cons:

Nothing to say

2026-06-21 • via Nuitee
L
Lena • couple • ca
8
Great location
Pros:

Location

2026-06-21 • via Nuitee
J
Juliane • couple • br
10
Pros:

Quarto e spa sensacional!!!

2026-06-21 • via Nuitee
J
Josep • solo_traveller • es
9
2026-06-21 • via Nuitee
C
Christian • solo_traveller • fr
10
Pros:

Tout

Cons:

Le changement d'hôtel pour aller dîner le soir le petit-déjeuner c'est pas trop grave on prend juste l'ascenseur mais le repas du soir il faut sortir vers l'extérieur et changer d'hôtel dommage

2026-06-20 • via Nuitee
T
Thiago • couple • br
10
Estadia perfeita
Pros:

Excelente localização, funcionários solícitos, bom SPA, boa internet, banheiro. Tudo estava perfeito.

Cons:

Não houve nada que eu não gostei. A parte ruim foi ter que ir embora 🤣

2026-06-19 • via Nuitee
L
laure • solo_traveller • fr
8
Pros:

L hôtel et indépendant

Cons:

Rien a dire

2026-06-18 • via Nuitee
E
EVA MARIA • extended_group • es
7
2026-06-18 • via Nuitee