Andorra Palace

Hotels
8.2 (3021 reviews)
Avenida Merixtell, 58 , Andorra la Vella , ad
+376 873 601

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Paid

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Good service
Great location
Pleasant breakfast
Cons:
Cleanliness concerns
Outdated rooms
Noise issues

Categories

Cleanliness
7.7
Some reviews mention doubts about cleaning standards and old facilities.
Service
8.7
Consistently praised for friendly and attentive staff.
Location
8.7
Highly rated for its convenient location near shops and attractions.
Room Quality
7.7
Several reviews mention outdated rooms and issues with sound insulation.
Amenities
7.7
Some amenities received mixed reviews, particularly regarding the spa.
Value for Money
8.7
Generally considered a good value for the price, though some aspects need improvement.
Food and Beverage
8.2
Breakfast and dining options received positive remarks, but some variety concerns were noted.
Overall Experience
8.2
Overall positive experience despite some specific issues with facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:31

Property Description

Luxurious Rooms with Modern Amenities
The Andorra Palace in Andorra la Vella offers spacious rooms equipped with central heating and flat-screen satellite TV, ensuring a comfortable stay for guests.

Extensive Leisure Facilities
Guests can enjoy access to indoor pools, a hot tub, sauna, and gym, providing ample opportunities for relaxation and recreation during their stay.

Convenient Location and Additional Services
Situated within walking distance to Andorra la Vella’s shops and close to Vallnord Ski Resort, Andorra Palace also features a 24-hour reception and a variety of on-site amenities, including a restaurant, bar, paddle courts, and an indoor play area for children.

Book now for a memorable stay at Andorra Palace and experience luxury, comfort, and convenience all in one place.

Important information:

-The Wellness and Gym area is free of charge for our guests and is located in the Hotel Mercure Andorra.
- Opening hours: to be consulted at the reception of the Hotel
- It is not compulsory to wear a swimming cap and flip-flops.
- Changing rooms and lockers available (2€)
- Towels available (free service)
- Minors are allowed, without age restriction.

-Accommodations located in the middle of a commercial avenue.
-Half board rates do not include beverages.
-Hotel parking is limited and assigned on a first-come, first-served basis (located at the Novotel Andorra) and does not need to be booked - a supplement of 26 EUR per night is charged, which is paid directly at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 3021 reviews
Cleanliness: 7.7
Service: 8.7
Location: 8.7
Room Quality: 7.7
Amenities: 7.7
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 8.2
M
María • family_with_children • es
7
El conjunto de todo bien
Pros:

El spa y el personal

Cons:

Los colchones

2026-08-29 • via Nuitee
L
Lemiel • couple • fr
10
Ne pas louper
Pros:

Très propre
Le personnel souriant, accueillant.
Le petit déjeuner exceptionnel.

Cons:

Rien

2026-08-29 • via Nuitee
A
Anna • couple • es
7
2026-08-29 • via Nuitee
C
comamala serrano • extended_group • es
8
2026-08-29 • via Nuitee
M
Manuel • solo_traveller • es
9
Aconsejable
Pros:

Todo muy bien .

Cons:

El aire acondicionado que es un poco viejo y no se podía regular y un poco ruidoso.

2026-08-28 • via Nuitee
L
Liliya • extended_group • bg
10
2026-08-28 • via Nuitee
A
ANTONIO • solo_traveller • es
9
Pros:

Ubicación

Cons:

El café del desayuno

2026-08-27 • via Nuitee
D
David • solo_traveller • es
8
Pros:

Ubicación, trato personal y buffet desayuno

Cons:

Colchón hundido en el medio, haciendo un poco forma de U. Y cada vez que te mueves un poco sonaban mucho los muelles.

2026-08-27 • via Nuitee
R
Raül • solo_traveller • es
9
2026-08-27 • via Nuitee
A
Alex • solo_traveller • gb
7
Pros:

Location, staff

Cons:

Hard mattress and pillow need be change urgently.

2026-08-27 • via Nuitee
B
Benoit • solo_traveller • fr
5
Pros:

L emplacement est parfait. En plein centre-ville

Cons:

Hotel propre mais vieux. A besoin d un bon coup de rafraîchissement.

2026-08-27 • via Nuitee
L
Lucía • solo_traveller • es
9
2026-08-26 • via Nuitee
J
JOEL • couple • fr
10
2026-08-26 • via Nuitee
G
Guy • solo_traveller • fr
9
2026-08-26 • via Nuitee
N
Norbert • couple • es
9
Pros:

Nos gustó la zona de piscina, sauna, gimnasio. Y la buena ubicación de que tenía.

Cons:

Las instalaciones un poco viejas, que haría falta una reforma, pero muy limpio todo y el personal muy amable

2026-08-25 • via Nuitee
T
Tiffaneau • solo_traveller • fr
9
2026-08-25 • via Nuitee
F
frederic • solo_traveller • fr
9
2026-08-25 • via Nuitee
E
Enric • couple • es
7
2026-08-25 • via Nuitee
D
Dirk • couple • nl
9
Pros:

Fijn dat je je auto kunt parkeren in het Novotel voor 26€ per dag.

2026-08-25 • via Nuitee
N
Norbert • couple • es
5
2026-08-25 • via Nuitee