Andorra Palace

Hotels
8.2 (2832 reviews)
Avenida Merixtell, 58 , Andorra la Vella , ad

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Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good service
Great location
Pleasant breakfast
Cons:
Cleanliness concerns
Outdated rooms
Noise issues

Categories

Cleanliness
7.7
Some reviews mention doubts about cleaning standards and old facilities.
Service
8.7
Consistently praised for friendly and attentive staff.
Location
8.7
Highly rated for its convenient location near shops and attractions.
Room Quality
7.7
Several reviews mention outdated rooms and issues with sound insulation.
Amenities
7.7
Some amenities received mixed reviews, particularly regarding the spa.
Value for Money
8.7
Generally considered a good value for the price, though some aspects need improvement.
Food and Beverage
8.2
Breakfast and dining options received positive remarks, but some variety concerns were noted.
Overall Experience
8.2
Overall positive experience despite some specific issues with facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:31

Property Description

Luxurious Rooms with Modern Amenities
The Andorra Palace in Andorra la Vella offers spacious rooms equipped with central heating and flat-screen satellite TV, ensuring a comfortable stay for guests.

Extensive Leisure Facilities
Guests can enjoy access to indoor pools, a hot tub, sauna, and gym, providing ample opportunities for relaxation and recreation during their stay.

Convenient Location and Additional Services
Situated within walking distance to Andorra la Vella’s shops and close to Vallnord Ski Resort, Andorra Palace also features a 24-hour reception and a variety of on-site amenities, including a restaurant, bar, paddle courts, and an indoor play area for children.

Book now for a memorable stay at Andorra Palace and experience luxury, comfort, and convenience all in one place.

Important information:

-The Wellness and Gym area is free of charge for our guests and is located in the Hotel Mercure Andorra.
- Opening hours: to be consulted at the reception of the Hotel
- It is not compulsory to wear a swimming cap and flip-flops.
- Changing rooms and lockers available (2€)
- Towels available (free service)
- Minors are allowed, without age restriction.

-Accommodations located in the middle of a commercial avenue.
-Half board rates do not include beverages.
-Hotel parking is limited and assigned on a first-come, first-served basis (located at the Novotel Andorra) and does not need to be booked - a supplement of 26 EUR per night is charged, which is paid directly at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 26 per day.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 2832 reviews
Cleanliness: 7.7
Service: 8.7
Location: 8.7
Room Quality: 7.7
Amenities: 7.7
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 8.2
D
Didier • couple • fr
8
2026-05-29 • via Nuitee
E
Elin • couple • se
10
2026-05-29 • via Nuitee
M
Marina • solo_traveller • es
7
2026-05-28 • via Nuitee
E
Enzo • couple • fr
7
Bien mais pas de parking se qui rend la chose un peut pénible dommage
Pros:

Le repas top comme le
Petit déjeuner

Cons:

L’accès aucune place devant pour les valises et parking loin et payant

2026-05-28 • via Nuitee
A
Alex • solo_traveller • es
8
Pros:

Ubicación y spa incluido en el precio

Cons:

El AA aún no funcionaba por no estar en Verano
El ruido exterior , aunque con la ventana cerrada no se notaba apenas.

2026-05-28 • via Nuitee
J
Joaquin • solo_traveller • es
9
2026-05-28 • via Nuitee
H
hafid • couple • fr
9
Agréable
Pros:

R.A.S ainsi que l hôtel mercure et Novotel pour y avoir déjeuner et dîner

Cons:

Bruit chanbre à hauteur des extracteurs air piscine hôtel mercure.pas de prise de courant à hauteur des tête de lit (pour charger portable)

2026-05-26 • via Nuitee
M
Marina • solo_traveller • es
6
Pros:

Lo que mas me gusto fue la ubicación, el spa y la comodidas

Cons:

Que hacia calor y el aire no iba porque a finales de esta semana vendria el tecnico a poner los aires acondicionados

2026-05-26 • via Nuitee
A
Ariana Marcela • couple • sv
10
Super bien ubicado y acogedor
Pros:

Orden e ingreso fácil

Cons:

La cama hacía ruido porque tiene como rueditas abajo, y también se mueve mucho

2026-05-26 • via Nuitee
C
Chus • couple • es
9
2026-05-26 • via Nuitee
H
Hugo Condesso • solo_traveller • pt
8
2026-05-26 • via Nuitee
R
Rosa • family_with_children • es
8
2026-05-25 • via Nuitee
A
Alan • solo_traveller • gb
5
Pros:

Location.

Cons:

Parking is a pian. The room was poor state and cushions smelled like dog. Aircon did not work and machines from adjacent building were very loud.

2026-05-25 • via Nuitee
D
David • extended_group • fr
8
2026-05-25 • via Nuitee
D
Daria • solo_traveller • fr
10
2026-05-24 • via Nuitee
P
Pedro • solo_traveller • es
9
Pros:

Muy céntrico

2026-05-24 • via Nuitee
R
Ramirez gutierrez • solo_traveller • es
9
2026-05-24 • via Nuitee
C
cyrille • couple • fr
5
Frustré de ne pouvoir user des équipements sportifs car il s’agissait de notre unique critère de choix
Pros:

Proximité centre-ville

Cons:

Les équipements sportifs et notamment piscine étaient inaccessibles pendant une semaine
La
Moindre des choses aurait été de le savoir lors de la réservation
Dans ce contexte nous aurions choisi un autre établissement

2026-05-24 • via Nuitee
V
Vega • extended_group • es
8
2026-05-23 • via Nuitee
C
Claudia • couple • es
8
Pros:

El spa està molt bé, l'esmorzar buffet val molt la pena, no pot estar més cèntrica la ubicació...

Cons:

Deien que hi havia pàrquing, però quan vam arribar ens van dir que estava ple.
A la recepció, només una persona parlava català
Vaig sol·licitar un sol llit i ens van posar dos individuals.

2026-05-22 • via Nuitee