Andorra Palace

Hotels
8.2 (2661 reviews)
Avenida Merixtell, 58 , Andorra la Vella , ad

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Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Good service
Great location
Pleasant breakfast
Cons:
Cleanliness concerns
Outdated rooms
Noise issues

Categories

Cleanliness
7.7
Some reviews mention doubts about cleaning standards and old facilities.
Service
8.7
Consistently praised for friendly and attentive staff.
Location
8.7
Highly rated for its convenient location near shops and attractions.
Room Quality
7.7
Several reviews mention outdated rooms and issues with sound insulation.
Amenities
7.7
Some amenities received mixed reviews, particularly regarding the spa.
Value for Money
8.7
Generally considered a good value for the price, though some aspects need improvement.
Food and Beverage
8.2
Breakfast and dining options received positive remarks, but some variety concerns were noted.
Overall Experience
8.2
Overall positive experience despite some specific issues with facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:31

Property Description

Luxurious Rooms with Modern Amenities
The Andorra Palace in Andorra la Vella offers spacious rooms equipped with central heating and flat-screen satellite TV, ensuring a comfortable stay for guests.

Extensive Leisure Facilities
Guests can enjoy access to indoor pools, a hot tub, sauna, and gym, providing ample opportunities for relaxation and recreation during their stay.

Convenient Location and Additional Services
Situated within walking distance to Andorra la Vella’s shops and close to Vallnord Ski Resort, Andorra Palace also features a 24-hour reception and a variety of on-site amenities, including a restaurant, bar, paddle courts, and an indoor play area for children.

Book now for a memorable stay at Andorra Palace and experience luxury, comfort, and convenience all in one place.

Important information:

-The Wellness and Gym area is free of charge for our guests and is located in the Hotel Mercure Andorra.
- Opening hours: to be consulted at the reception of the Hotel
- It is not compulsory to wear a swimming cap and flip-flops.
- Changing rooms and lockers available (2€)
- Towels available (free service)
- Minors are allowed, without age restriction.

-Accommodations located in the middle of a commercial avenue.
-Half board rates do not include beverages.
-Hotel parking is limited and assigned on a first-come, first-served basis (located at the Novotel Andorra) and does not need to be booked - a supplement of 26 EUR per night is charged, which is paid directly at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 26 per day.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 2661 reviews
Cleanliness: 7.7
Service: 8.7
Location: 8.7
Room Quality: 7.7
Amenities: 7.7
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 8.2
G
Gustavo • solo_traveller • us
10
Cozy spot in the heart of town
Pros:

Excellent service. The room was spacious, comfy, and had plenty of sunlight. The spa itself was small but it had everything you needed to relax and unwind for a weekend. Definitely coming back again!

2026-02-14 • via Nuitee
E
Ecem • couple • es
10
2026-02-14 • via Nuitee
A
Amal • couple • es
5
Correcte
Pros:

La ubicació és excel·lent, el servei de neteja és molt bo.

Cons:

La connexió Wi-fi és nul·la, l'esmorzar no inclou aliments gaire saludables, els llits són molt antics i incòmodes.

2026-02-13 • via Nuitee
V
VERONICA • couple • br
10
Atendimento nota 1000
Pros:

O atendimento realizado pela recepcionista durante o dia foi o melhor de toda a Europa, a localização é excelente e o fato de poder usar as instalações do Merriot também foi muito bom. Para quem não contratar com café da manhã tem boas opções no bar do outro hotel.

2026-02-13 • via Nuitee
S
Sandrine • couple • fr
9
2026-02-12 • via Nuitee
D
David • couple • es
3
Cons:

Las camas son muy incómodas, el wifi no funcionaba

2026-02-11 • via Nuitee
M
machado • couple • fr
8
Pros:

Très bon rapport qualité prix. Spa très bien !

Cons:

Dommage que le garage ne soit pas dans l'hôtel

2026-02-11 • via Nuitee
J
Jordi • extended_group • es
3
no repetire
Pros:

la ubicacion

Cons:

esta muy muy anticuado, las camas son incomodas, la mia daba al interior y habia una turbina que hacia mucho ruido.
solicité un tema con la factura y no fueron capaces de hacerlo(era separaa la taxa turistica del importe del hotel).
Me parece muy caro para como esta, los baños tienes muchos años y las toallas, son de todo menos esponjosas.

2026-02-09 • via Nuitee
E
Esteve • couple • es
9
2026-02-09 • via Nuitee
E
Esme • couple • es
9
Pros:

La localización, en la calle de las tiendas. En el centro de Andorra, muy bien situado.

Cons:

El spa demasiado pequeño y muy masificado de gente. No se podía uno relajar

2026-02-09 • via Nuitee
S
Stephanie • solo_traveller • fr
8
Je reviendrais
Pros:

J’ai aimé l’emplacement, les services proposé dans l’hôtel ( spa, massage …)

Cons:

J’aurai juste aimé
Une bouilloire pour le thé dans la chambre.
Et mes voisins de chambre qui ont mis le
Bazar jusqu’à 2 heures de matin ( mais ce n’est pas votre faute)

2026-02-09 • via Nuitee
E
Eduardo • couple • ie
10
Pros:

Localização, limpeza e café da manhã tudo muito bom

2026-02-08 • via Nuitee
M
Montserrat • couple • es
9
Molt recomanable
Pros:

Unicación

Cons:

El pasillo del primer piso hacia mal olor. Las habitaciones perfectas

2026-01-31 • via Nuitee
J
Juozas • solo_traveller • lt
9
Puikus kainos ir kokybės santykis. Moki kaip už 3-jų žvaigždučių viešbutį, maitiniesi ir maudaisi 4-ių žvaigždučių viešb
Pros:

Pačiame Andoros La Vėlės centre, skanus maistas, labai geras SPA kompleksas

Cons:

Viskas patiko

2026-01-31 • via Nuitee
N
Natalya • couple • es
10
Volveremos
2026-01-30 • via Nuitee
F
Fabiano • couple • ie
9
Excellent for taking a vacation.
Pros:

The reception staff and cleaning staff were impeccable. Always attentive, kind, and friendly, making us feel at home. Always willing to help with tips about the city and region.

Cons:

Since the focus of our trip was primarily on relaxation, the mattresses were a bit worn and the TV wasn't a smart TV, making it impossible for us to connect movies and series from our phones to the TV.

2026-01-29 • via Nuitee
S
Serge • solo_traveller • fr
8
2026-01-28 • via Nuitee
E
Esther • extended_group • es
7
Pros:

La atención del personal, muy simpáticos y atentos en todo momento.

Cons:

En la primera planta olía mal debido a las tuberías. Se escucha demasiado el ruido.

2026-01-28 • via Nuitee
C
Cristina • couple • es
6
Pros:

La ubicación fantástica

Cons:

Había olor a basura en los pasillos y en el ascensor

2026-01-27 • via Nuitee
C
Castinel • couple • fr
8
Pros:

Emplacement

Cons:

Literie

2026-01-27 • via Nuitee