Nautilus Sonesta Miami Beach

Hotels
•
Sonesta Hotels
9.4 (2910 reviews)
1825 Collins Avenue , Miami Beach , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Cons:
Poor cleanliness
Noisy rooms

Categories

Cleanliness
8.84
Multiple mentions of poor room cleanliness and poor food quality.
Service
10
Staff were described as helpful and pleasant, with some mention of organization issues.
Location
10
Location is frequently praised for being excellent and convenient.
Room Quality
8.84
Concerns over noise levels and lack of soundproofing.
Amenities
9.34
Amenities received positive feedback but with some concerns about construction noise.
Value for Money
9.84
Mixed opinions on the pricing of services and amenities.
Food and Beverage
8.34
Food quality was criticized, particularly in the restaurant and breakfast service.
Overall Experience
10
Overall experience was mostly positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:38

Property Description

Luxurious Oceanfront Property

Outdoor Pool and Spa Services: Relax in style at the outdoor pool surrounded by cabanas and indulge in rejuvenating spa services.

Elegant Rooms with Modern Amenities: Experience luxury in every detail with dark wood furnishings, leather accents, and modern amenities including a 48-inch flat-screen TV. Some rooms offer stunning balcony views.

Convenient Facilities and Dining Options: Enjoy direct beach access with lounging chairs and full food and beverage service. Take advantage of the 24-hour fitness centre and dine at the Nautilus Cabana Club for delicious meals.

Experience the epitome of luxury and relaxation at Nautilus. Book your stay now to create unforgettable memories.

Important information:

Please note the resort fee includes:
-Beach chairs (2 per room)
-Wireless internet
-Fitness center access
-Two Nautilus bottles of water upon arrival.
-Complimentary bike rental services

Please note that a required pre-authorization amount of USD 150.00 per night will be put on hold by the property upon check-in for incidental charges or damages to the room. Contact the hotel for details.

Please note when booking more than 5 rooms, different policies apply. Contact the hotel for details.

Please note our pool will be closed from Nov 3 to Nov 30 2025; Guests will receive free beach umbrellas during this time.

Please note the resort fee includes: -Beach chairs (2 per room) -Wireless internet -Fitness center access -Two Nautilus bottles of water upon arrival. -Complimentary bike rental services Please note that a required pre-authorization amount of USD 150.00 per night will be put on hold by the property upon check-in for incidental charges or damages to the room. Contact the hotel for details. Please note when booking more than 5 rooms, different policies apply. Contact the hotel for details.

Please note, beginning March 2026, Nautilus Sonesta Miami Beach will embark on a bold, $40 million renovation as we prepare for our next chapter: The James Nautilus Miami Beach, anticipated to debut in  Fall 2026Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Tue, Mar 3, 2026 until Sun, May 31, 2026
Fitness center is closed from 2026-07-31 until 2026-03-02

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MIA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 55 per day.

Location

Guest Reviews

9.4
Based on 2910 reviews
Cleanliness: 8.84
Service: 10
Location: 10
Room Quality: 8.84
Amenities: 9.34
Value for Money: 9.84
Food and Beverage: 8.34
Overall Experience: 10
E
Elad • couple • il
1
Pros:

Location

Cons:

Very old full of dust

2026-04-04 • via Nuitee
N
Nathalia • family_with_children • br
4
2026-03-30 • via Nuitee
D
Dominik • couple • de
8
2026-03-30 • via Nuitee
I
Ignacio • couple • ar
10
EXCELENTE PARA DESCANSAR Y TRABAJAR
Pros:

ME SIENTO MUY CÓMODO SON TODOS MUY AMABLES. GRACIAS JEREMI, VALENTINA Y STAFF DEL RESTAURANT YIS Y ADRIÁN, TAMBIÉN PLAYA ISAAC..

2026-03-26 • via Nuitee
W
Whitten • couple • us
6
Friendly Staff, clean, expensive, small, under construction.
Pros:

Staff and location.

Cons:

Was under construction, amenities were lacking. Rooms were very small. Could be a lot better for the cost.

2026-03-25 • via Nuitee
R
Rosane • family_with_children • br
9
Excelente localização e café da manhã
Pros:

O café da manhã maravilhoso! Um dos melhores que já experimentei nos EUA. Ansiosa para ver a reforma.

2026-03-24 • via Nuitee
M
Mykyta • couple • us
1
terrible experience, would never recommend.
Cons:

Hotel was under renovation which was never mentioned to me. their handymen/workers started their day with terrible noise at 6.40-7AM EVERY DAY. Phone and TV didn`t work, water was leaking from the shower, pool was open till 4PM only and was dirty. room was tiny and window was dirty and facing construction. for the price they charge I would never go there.

2026-03-23 • via Nuitee
S
salih • family_with_children • tr
1
Otelde inşaat var.
Pros:

otelin konumu iyi.

Cons:

Otelde 6 gece konakladık.geçen yıl da bu otelde kalmıştık.Bu sefer otelde büyük bir yenileme inşaatı yapılıyor.Otelde loby yok.Kapı girişine iki masa koyulmuş.resepsiyon hizmeti veriyor.Otelde oturecak bir koltuk bşle yoktu.5 yıldızlı otel ücreti ödedik.Bir yıldızlı otel hizmeti almadık.Ortam inşaat tozu doluydu.Sabah 7 den akşam 8 ekadar gürültü vardı.Çalışanlar hiç bir şekilde yardımcı olmadılar.Kendimizi kandırılmış olarak görüyoruz.Kanuni haklarımızı kullanmak istiyoruz.

2026-03-23 • via Nuitee
Y
yulya • couple • us
1
Horrible experience, ruined weekend in sunny Miami Beach. Too bad that you do not let attached move.
Pros:

Nothing, hotel is under construction.

Cons:

Hotel is under construction, all promised amenities are not available including pool area dining facilities, lobby .
Building looks after the war and construction noise started at 8am on Saturday.
Booking.com did not informed about current construction and charge the full amount 3 days prior to arrival, which is not acceptable in those conditions, since we arrived at 8 pm and car was already valleyed overnight. Hotel was basically empty...What a huge disappointment with Booking.com - charge $500 a night for such disaster. We will make official complain for this practice - we used your site for many years traveling overseas and locally, but not anymore.

2026-03-22 • via Nuitee
M
Maria Luiza • family_with_children • us
5
Péssima Experiência
Pros:

Localização

Cons:

O Hotel está em obras desde janeiro e não vi em lugar nenhum informação a esse respeito. Demos o azar de pegar dias chuvosos e ficamos confinados nos quartos pois não há nenhum lugar para sentar a não ser duas poltronas na recepção improvisada. As crianças foram se sentar no sofá das cabanas a beira da piscina e logo convidados a se retirarem pois para sentar ali teria que pagar! Chovia aos cântaros e não tinha aonde ficar!!!!!!! Nos deram café da manhã grátis pelos dois dias para compensar a obra mas não mexeram um dedinho a mais para compensar o imenso incômodo. Se o gerente estivesse atento em acomodar os hospedes teria até conseguido mover sofas e poltronas da piscina para uma varanda “semi coberta” há 5 passos de distância. Na segunda as 8 da manhã o barulho de obra começou acordando a todos.

Os quartos não têm os tapetes das fotos. Os banheiros são super pequenos e velhos.

2026-03-20 • via Nuitee
A
Amanda • solo_traveller • ca
8
2026-03-19 • via Nuitee
S
Sabrina • extended_group • us
10
Great for family trip!
Pros:

Small not overly crowded and was able to fit family of 6 in one room. Not for cost but for all being together

Cons:

Roof top wasn’t available

2026-03-17 • via Nuitee
S
soledad • family_with_children • cl
4
Decepcionante
Pros:

La ubicación es increíble .

Cons:

Lamentablemente el Hotel está en remodelación , por lo que la instalación en general está reducida , la recepción está comprimida , el bar del hotel no está funcionando . Está lleno de personal de la construcción, el espacio de circulación reducido, ruido permanente , etc.
No fuimos informados de esta situación al reservar , para así haber tomado una decisión sobre si queríamos o no alojar allí.
Además el personal de recepción no fue nada amable, diciendo que si no nos gustaba podía cancelar nuestra reserva y ya.
Lo que me parece bastante poco adecuado , considerando que volamos casi 10 horas para llegar ahí.
La verdad considero que el
Hotel no cumplió para nada nuestras expectativas.
Lo Único destacable es el personal que nos atendió para desayunar , quienes fueron muy amables y el Desayuno incluido en nuestra reserva estaba genial.

2026-03-16 • via Nuitee
N
ntrova • family_with_children • ar
10
2026-03-14 • via Nuitee
R
Roderick • couple • us
9
2026-03-13 • via Nuitee
M
Monica • family_with_children • br
8
Muito boa opção em Miami Beach
Pros:

A localização é excelente e tem acesso direto à praia, com serviço de cadeiras e guarda sol gratuito para um dia. O quarto é espaçoso e limpo, mas pelo menos o que eu estava, sem vista alguma. O café da manhã tem bastante variedade tanto em comida como em bebidas.

Cons:

Embora o café da café seja muito bom, os atendentes não se esforçam para bem atender. Estávamos em 3 famílias e nos faziam sentar em mesas "enfileiradas", e não onde desejávamos. O estacionamento é bem caro por dia.

2026-03-12 • via Nuitee
C
christian • family_with_children • ar
3
un horor
Pros:

el desayuno es bueno. la ubiacion muy buena

Cons:

no recomendalbe.
la alfombra de pasillos una mugre con olor a pis
es muy caro x lo que ofrece.
el hotel en construccion . sin servicios solo la pileta. mala atencion enel front desk

2026-03-11 • via Nuitee
P
Prof. Dr. Sara • family_with_children • au
7
2026-03-10 • via Nuitee
W
Wilbert • couple • us
7
a Very Good Property in the making
Pros:

Location - Location - Location

Cons:

it was Good - once the construction is completed - it should be EXCELLENT

2026-03-09 • via Nuitee
K
Katia • extended_group • fr
1
Hôtel ultra bruyant en travaux ! Passez votre chemin !
Pros:

Accès à la plage, son emplacement

Cons:

Cet établissement devrait être fermé au public, c’est juste une honte ! J’ai envoyé un message 2 semaines avant notre arrivée pour demander une chambre au calme car je suis accompagnée d’une personne âgée… À notre arrivée tardive ( presque minuit) on constate que l’hôtel est en travaux… des bâches, des cartons par terre … nous prenons possession de notre chambre ( minuscule pour 3)… nous sommes très fatiguées après une longue route … 7h30 /8h nous sommes réveillées par les voisins … car aucune insonorisation ! 8h30 commence le concert des marteaux piqueurs, coups dans les murs, bruit des grues etc…je fais une réclamation, on nous change de chambre ( plus grande pour le coup !) mais ça ne change pas le bruit horrible des travaux, à la piscine, musique à fond pour masquer le bruit des travaux… En ce qui concerne l’amabilité du personnel, le manager Jeremy est sympathique et semble dépassé par les événements… en revanche, il y a deux personnes à l’accueil ( dont une femme très mince) qui devrait changer de job…amabilité, bienveillance =O
Je tiens à féliciter les valets qui sont très professionnels. Les serveuses sont nuls, oublis de commandes , attentes … bref cet hôtel est une imposture de A à Z .. tout ça pour 900€/ 2 nuits !!!
Je suis DÉGOÛTÉE, nous n’avons pas profité… c’était décevant !

2026-03-07 • via Nuitee