Nautilus Sonesta Miami Beach

Hotels
•
Sonesta Hotels
9.4 (2910 reviews)
1825 Collins Avenue , Miami Beach , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Cons:
Poor cleanliness
Noisy rooms

Categories

Cleanliness
8.84
Multiple mentions of poor room cleanliness and poor food quality.
Service
10
Staff were described as helpful and pleasant, with some mention of organization issues.
Location
10
Location is frequently praised for being excellent and convenient.
Room Quality
8.84
Concerns over noise levels and lack of soundproofing.
Amenities
9.34
Amenities received positive feedback but with some concerns about construction noise.
Value for Money
9.84
Mixed opinions on the pricing of services and amenities.
Food and Beverage
8.34
Food quality was criticized, particularly in the restaurant and breakfast service.
Overall Experience
10
Overall experience was mostly positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:38

Property Description

Luxurious Oceanfront Property

Outdoor Pool and Spa Services: Relax in style at the outdoor pool surrounded by cabanas and indulge in rejuvenating spa services.

Elegant Rooms with Modern Amenities: Experience luxury in every detail with dark wood furnishings, leather accents, and modern amenities including a 48-inch flat-screen TV. Some rooms offer stunning balcony views.

Convenient Facilities and Dining Options: Enjoy direct beach access with lounging chairs and full food and beverage service. Take advantage of the 24-hour fitness centre and dine at the Nautilus Cabana Club for delicious meals.

Experience the epitome of luxury and relaxation at Nautilus. Book your stay now to create unforgettable memories.

Important information:

Please note the resort fee includes:
-Beach chairs (2 per room)
-Wireless internet
-Fitness center access
-Two Nautilus bottles of water upon arrival.
-Complimentary bike rental services

Please note that a required pre-authorization amount of USD 150.00 per night will be put on hold by the property upon check-in for incidental charges or damages to the room. Contact the hotel for details.

Please note when booking more than 5 rooms, different policies apply. Contact the hotel for details.

Please note our pool will be closed from Nov 3 to Nov 30 2025; Guests will receive free beach umbrellas during this time.

Please note the resort fee includes: -Beach chairs (2 per room) -Wireless internet -Fitness center access -Two Nautilus bottles of water upon arrival. -Complimentary bike rental services Please note that a required pre-authorization amount of USD 150.00 per night will be put on hold by the property upon check-in for incidental charges or damages to the room. Contact the hotel for details. Please note when booking more than 5 rooms, different policies apply. Contact the hotel for details.

Please note, beginning March 2026, Nautilus Sonesta Miami Beach will embark on a bold, $40 million renovation as we prepare for our next chapter: The James Nautilus Miami Beach, anticipated to debut in  Fall 2026Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Tue, Mar 3, 2026 until Sun, May 31, 2026
Fitness center is closed from 2026-07-31 until 2026-03-02

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MIA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 55 per day.

Location

Guest Reviews

9.4
Based on 2910 reviews
Cleanliness: 8.84
Service: 10
Location: 10
Room Quality: 8.84
Amenities: 9.34
Value for Money: 9.84
Food and Beverage: 8.34
Overall Experience: 10
N
ntrova • family_with_children • ar
10
2026-03-14 • via Nuitee
R
Roderick • couple • us
9
2026-03-13 • via Nuitee
M
Monica • family_with_children • br
8
Muito boa opção em Miami Beach
Pros:

A localização é excelente e tem acesso direto à praia, com serviço de cadeiras e guarda sol gratuito para um dia. O quarto é espaçoso e limpo, mas pelo menos o que eu estava, sem vista alguma. O café da manhã tem bastante variedade tanto em comida como em bebidas.

Cons:

Embora o café da café seja muito bom, os atendentes não se esforçam para bem atender. Estávamos em 3 famílias e nos faziam sentar em mesas "enfileiradas", e não onde desejávamos. O estacionamento é bem caro por dia.

2026-03-12 • via Nuitee
C
christian • family_with_children • ar
3
un horor
Pros:

el desayuno es bueno. la ubiacion muy buena

Cons:

no recomendalbe.
la alfombra de pasillos una mugre con olor a pis
es muy caro x lo que ofrece.
el hotel en construccion . sin servicios solo la pileta. mala atencion enel front desk

2026-03-11 • via Nuitee
P
Prof. Dr. Sara • family_with_children • au
7
2026-03-10 • via Nuitee
W
Wilbert • couple • us
7
a Very Good Property in the making
Pros:

Location - Location - Location

Cons:

it was Good - once the construction is completed - it should be EXCELLENT

2026-03-09 • via Nuitee
K
Katia • extended_group • fr
1
Hôtel ultra bruyant en travaux ! Passez votre chemin !
Pros:

Accès à la plage, son emplacement

Cons:

Cet établissement devrait être fermé au public, c’est juste une honte ! J’ai envoyé un message 2 semaines avant notre arrivée pour demander une chambre au calme car je suis accompagnée d’une personne âgée… À notre arrivée tardive ( presque minuit) on constate que l’hôtel est en travaux… des bâches, des cartons par terre … nous prenons possession de notre chambre ( minuscule pour 3)… nous sommes très fatiguées après une longue route … 7h30 /8h nous sommes réveillées par les voisins … car aucune insonorisation ! 8h30 commence le concert des marteaux piqueurs, coups dans les murs, bruit des grues etc…je fais une réclamation, on nous change de chambre ( plus grande pour le coup !) mais ça ne change pas le bruit horrible des travaux, à la piscine, musique à fond pour masquer le bruit des travaux… En ce qui concerne l’amabilité du personnel, le manager Jeremy est sympathique et semble dépassé par les événements… en revanche, il y a deux personnes à l’accueil ( dont une femme très mince) qui devrait changer de job…amabilité, bienveillance =O
Je tiens à féliciter les valets qui sont très professionnels. Les serveuses sont nuls, oublis de commandes , attentes … bref cet hôtel est une imposture de A à Z .. tout ça pour 900€/ 2 nuits !!!
Je suis DÉGOÛTÉE, nous n’avons pas profité… c’était décevant !

2026-03-07 • via Nuitee
K
Konstantin • couple • ru
1
2026-03-06 • via Nuitee
V
Veronica • couple • us
8
2026-03-03 • via Nuitee
N
Nicheli • family_with_children • br
9
2026-03-03 • via Nuitee
C
Casiéli • family_with_children • br
7
Estivemos há dois anos atrás e repetimos a experiência e achamos que está em decadência o hotel
Pros:

Localização, atendimento dos funcionários e café da manhã!

Cons:

Estavam em obras no hotel, muito barulho que incomodou bastante, área externa mal cuidada, suja.

2026-03-02 • via Nuitee
M
maple • couple • cn
10
I’ll be back
Pros:

Beach

Cons:

All ok

2026-02-24 • via Nuitee
A
Alfonso Garay • family_with_children • py
7
Pros:

Personal,
Ubicación

Cons:

Ruidos entre pieza y pieza se escuchaba todo.
Camas precarias y ruidosas.

2026-02-23 • via Nuitee
N
Natacha • family_with_children • il
7
Pros:

Devant la plage

Cons:

Certains membres du personnel qui n’étaient pas très aimables à la réception. l’hôtel et les salles de bain sont vieillissantes , le petit déjeuner assez pauvre pour 50$par personne !
Les gros travaux des 2 côtés de l’hôtel, vue sur le chantier

2026-02-22 • via Nuitee
N
ninapV6852QF • Couples
10
Best day
Pros:

This was the best discovery. We had such a relaxing day. The staff was so nice and helpful. Issac in particular was very accommodating and seemed to really care about each of the guests experience. I would definitely come back.

2026-02-16 • via Tripadvisor
S
Sactoflyer • Friends getaway • Sacramento, California
2
Creep Show Hallway Lighting and Construction Noise
Pros:

Avoid this place at all costs. We had booked their most expensive ocean view rooms only to find active construction going on even on weekends. Constant drilling, sawing and scraping noises coming through the wall. This went on past 6:30 in the evening. No notice about construction provided before arrival or at check-in.

Hallways are also creepily dark and poorly lit. Our female felt uneasy going to her room because the is no floor security, meaning that anyone can walk into the hotel and take the elevator to any guest floor without needing a room key. Very unsafe and pretty shameful in this day and age.

Also they only have two elevators and one was out of service for most of our stay.

We were supposed to stay four nights and left after one. One of the worst hotel experiences ever. Oddly, their restaurant food was guide good.

2026-02-16 • via Tripadvisor
A
Anabela • family_with_children • ar
10
Muy buena experiencia!!!
Pros:

Las habitaciones son muy espaciosas y cómodas
El servicio de desayuno y restaurante es muy bueno también
El personal de todas las áreas increíble!!!!

Cons:

Los baños de planta baja cercanos a la recepción. Desactualizados y no estaban limpios
Los espacios exteriores merecen una actualización

2026-02-14 • via Nuitee
F
Florencia • couple • ar
3
Pros:

Location is very good

Cons:

They didn’t have hot water! They promise to fix it during 3 days but they didn’t! I should change hotel.
In addition, they are doing big big construction in the next hotel. It is very noise! You can hear that from the room, pool, etc.

2026-02-13 • via Nuitee
L
loreto • extended_group • cl
5
Pros:

Ubicación

Cons:

Muy chico el
Baño
La TV no era smart TV , muy antigua. , no pudimos nunca ver Netflix ni ninguna plataforma

2026-02-10 • via Nuitee
R
Rana Hadad • couple • iq
7
Unfortunately, my overall experience was stressful and fell significantly short of expectations.
Pros:

Despite paying USD 400 per night, I was initially assigned a room with a window facing a wall. I was told this was what I had booked, and only after lengthy discussions and speaking with the manager was I moved to another room. Unfortunately, the air conditioning in that room did not work. After more than two hours of unsuccessful repair attempts, I had to be moved again to a different room.

Additionally, I was not allowed to check in until incidentals were paid. Due to issues with my Visa card, I was forced to use the hotel’s guest internet to complete the payment, putting my account at risk while still being denied access to my room.

This is not the first time I have faced such issues when booking through Booking.com. The experience was far below the standard expected for a hotel at this price level. I request that this matter be reviewed and that appropriate compensation be considered.

Cons:

I was dissatisfied with the way I was treated during check-in, simply because my reservation was made through Booking.com.

2026-02-10 • via Nuitee