Hilo Reeds Bay Hotel

Hotels
7.6 (1695 reviews)
175 Banyan Drive , Hilo , US
+1 808-934-7277

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
Room service
Terrace
Hiking
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Vintage charm
Cons:
Lack of air conditioning
Need for renovations
Sparse amenities

Categories

Cleanliness
7.1
The room was clean, but some areas like the hallways and pool need renovation.
Service
8.6
Staff were very friendly and helpful throughout the stay.
Location
9.1
Beautifully located right on the water and close to everything.
Room Quality
7.6
Rooms are comfortable but could benefit from renovations.
Amenities
6.6
No air conditioning or elevators; sparse kitchenware.
Value for Money
7.6
Good value given the location, but lacking in some amenities.
Food and Beverage
6.6
No specific mentions of on-site dining options.
Overall Experience
7.6
Overall a pleasant stay, but certain aspects need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:21

Property Description

Convenient Location and Amenities
Hilo Reeds Bay Hotel, located in Hilo, offers free WiFi, free private parking, and well-equipped non-smoking rooms with kitchen facilities.

On-Site Laundry and Nearby Activities
Guests can enjoy the convenience of on-site laundry facilities and explore activities like golfing, snorkeling, and windsurfing in the area surrounding the hotel.

Near Local Attractions
Situated close to the Pacific Tsunami Museum and East Hawaii Cultural Center, Hilo Reeds Bay Hotel provides easy access to key attractions. Book now for an unforgettable stay!

Important information:

Please note: This property does not have air conditioning, but does provide fans.

Hilo Reeds Bay Hotel does not have disability accessible rooms.

The property is currently renovating one of their rooms. Work will be conducted during business hours on weekdays between 11:00 and 15:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ITO

Location

Guest Reviews

7.6
Based on 1695 reviews
Cleanliness: 7.1
Service: 8.6
Location: 9.1
Room Quality: 7.6
Amenities: 6.6
Value for Money: 7.6
Food and Beverage: 6.6
Overall Experience: 7.6
P
Paul • solo_traveller • us
8
Pros:

Great location

2026-09-20 • via Nuitee
B
Bruce • couple • gb
5
Old, economy hotel on edge of town.
Pros:

Pleanty of free parking available. Easy check-in-out process. The room had small kitchen facilities - microwave, fridge, plenty of cupboards if you wanted to do somelight cooking.

Cons:

The hotel was further out of the towncentre than expected and very poor quality, although clean. Whilst near the sea, the location is near the port facilities which start work early in the morning and can be noisy. Also, the over night receptionist and people in the open air lounge were very noisy late at night, disturbing those with rooms close by even with the windows closed. The area did not feel safe at night as very dark resulting in even out Uber finding it difficult to find us.

2026-09-18 • via Nuitee
K
Kazuo • couple • jp
7
外観を気にしなければ素晴らしい宿
Pros:

建物は古くエアコンもないが、室内は清潔で、窓を開ければ、網戸から海風と波の音が入り、涼しく過ごせました。　キッチンにはレンジ、ホットプレート、コーヒーメーカー、各種食器があって快適に過ごすことできました。

Cons:

ドアノブにキーをさしてロックする際に、引っ掛かりがあって慣れるまでに時間がかかった

2026-09-16 • via Nuitee
M
Maik • couple • de
7
Gutes günstiges Hotel
Pros:

Die Zimmer sind ok für diesen Preis. Es gibt keine Klimaanlage, nur Deckenventilatoren und Standlüfter. Es ist sehr warm im Zimmer aber wenn man nachts das Fenster offen lässt, geht es. Personal hat uns ein Zimmer gegeben auf der Seeseite um mehr kühle zu bekommen

Cons:

Keine Klimaanlage

2026-09-15 • via Nuitee
T
Tamami • couple • us
3
全てにアップデートが必要です。
Pros:

ベッドがキングサイズでした

Cons:

とにかくあつい！wifiがわるい。残念

2026-09-14 • via Nuitee
S
scott • couple • us
8
great place to stay if you are on a budget
Pros:

I always enjoy still at the Reeds, its a good place to stay if you are on a budget

Cons:

the t.v only had a few channels

2026-09-14 • via Nuitee
S
Suzanne • couple • au
8
2026-09-13 • via Nuitee
A
Awesome-Rose • solo_traveller • us
8
2026-09-08 • via Nuitee
Y
Yuhong • solo_traveller • au
5
Pros:

Clean good location

Cons:

The front desk could smile a bit

2026-09-07 • via Nuitee
A
Amanda • couple • us
6
Decent for one night
Pros:

Convenient location; ocean view room with king bed; ceiling fan; adequate towels

Cons:

Older property not well maintained; small TV, no AC; no screen on faux balcony door; poor airflow

2026-09-05 • via Nuitee
Y
Ysawa • couple • us
1
Never going back !
Pros:

Nothing !

Cons:

Small , hot !

2026-09-04 • via Nuitee
M
MIHO • solo_traveller • us
2
予約・支払に関しての対応が最低だった
Pros:

希望通りのオーシャンビューで、設備は古いが清潔にされていた。

Cons:

ハリケーンの影響でキャンセルか日付変更リクエストを出したが回答なく、頑張って泊まりに行ったが事前に宿泊費は支払っていたにもかかわらず、何の説明も領収書もないまま支払済みの宿泊費より$40近く高い金額を二重請求してきた。
ホテル側には二重請求の件で連絡入れたが回答が全く無かった。

2026-09-03 • via Nuitee
A
Arianna • couple • it
10
Pros:

Posizione fronte oceano. Avevamo una camera angolare con bella vista sulla baia. Abbiamo persino visto una tartaruga in acqua dalla finestra!

2026-09-02 • via Nuitee
M
Michele • family_with_children • it
9
Buon posto come base per Volcano NP
Pros:

Pozione molto buona, direttamente sul mare.
Camera davvero molto pulita.

Cons:

Le aree comuni un po’ vecchiotte

2026-09-02 • via Nuitee
M
Meera • solo_traveller • ca
7
2026-08-26 • via Nuitee
R
Rose • family_with_children • um
5
2026-08-26 • via Nuitee
T
Tsz mei • family_with_children • hk
7
Pros:

Great location. Good for value. Clean. Just what we need for an affordable overnight stay. The security staff is very helpful. The pool was great for a little dip with the little one.

Cons:

Wifi is weak, it is mentioned so just be sure you aren't relying on it. Definitely not good for working online. No elevator which is fine for us. No AC but breezy and quiet enough to sleep.

2026-08-25 • via Nuitee
S
shayna • couple • us
10
2026-08-25 • via Nuitee
C
Cassie • family_with_children • us
7
2026-08-24 • via Nuitee
N
Naomi • solo_traveller • us
10
Pros:

The scenery was exceptional.

Cons:

Despite the fact there is no AC, there was still cool breezes and the staff furnished us with additional fans.

2026-08-22 • via Nuitee