Hotel Toscana Plaza

Hotels
7.9 (1022 reviews)
Calle 10 No. 65-31 , Cali , co

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Great breakfast
Cons:
Cleanliness issues
Uncomfortable room amenities

Categories

Cleanliness
6.79
Several reviews mentioned issues such as a dirty pool and poor maintenance of rooms.
Service
8.76
Consistently praised for being attentive and friendly, particularly by specific staff members.
Location
8.8
Multiple reviews appreciated the central location and easy access to attractions.
Room Quality
7.25
Issues noted include uncomfortable beds and maintenance problems, but positives like jacuzzis in rooms were also mentioned.
Amenities
7.78
Pool and breakfast received positive remarks, although some amenities needed improvement.
Value for Money
7.74
Value perception varied, with some guests feeling the hotel did not meet expectations for a 4-star rating.
Food and Beverage
8.29
Breakfast and restaurant food received generally high praise, though some mixed reviews exist regarding consistency.
Overall Experience
7.76
The overall impression was positive with disclaimers regarding cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:27

Property Description

Swim and Relax
Hotel Toscana Plaza offers a relaxing retreat with its inviting swimming pool, perfect for unwinding after a day of exploring Cali.

Convenient Amenities
Enjoy the convenience of free WiFi throughout the property, ensuring you stay connected during your stay. Start your day right with a complimentary breakfast to fuel your adventures.

Explore and Indulge
Located near popular attractions like El Limonar Park and with an onsite restaurant, guests can easily explore the city and indulge in delicious meals without having to travel far.

Book now to experience a delightful stay at Hotel Toscana Plaza and make the most of your time in Cali!

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: CLO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for COP 5,100 per person per night when using an available cot.
    Children up to and including 11 years old stay for COP 12,000 per person per night when using an existing bed.
    People 12 years old and over stay for COP 45,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 1022 reviews
Cleanliness: 6.79
Service: 8.76
Location: 8.8
Room Quality: 7.25
Amenities: 7.78
Value for Money: 7.74
Food and Beverage: 8.29
Overall Experience: 7.76
J
James David • solo_traveller • co
9
2026-04-11 • via Nuitee
J
Juan • couple • co
10
Tranquila, cómoda y excelente
Pros:

Todo

2026-04-10 • via Nuitee
M
maria • couple • co
10
Puntuación 20/10
Pros:

Todooo, el personal súper amable y atentos a cualquier requerimiento. El cuarto súper cómodo y con linda vista al exterior. La comida del restaurante deliciosa, el precio es razonable para la buena calidad que tiene la comida. La vista del restaurante muy linda y agradable, la zona de bar, piscina y jacuzzi super top. El desayuno delicioso. Lo súper recomiendo un 20/10 para todo tipo de ocasión.

Cons:

Nada. Todo estuvo espectacular.

2026-04-06 • via Nuitee
P
Paola • family_with_children • co
7
Agradable
Pros:

El restaurante y la zona de terraza y piscina

Cons:

Las habitaciones muy pequeñas

2026-04-05 • via Nuitee
N
NADINE • extended_group • co
10
Pros:

Excelente desayuno y la amabilidad del personal, las instalaciones excelente, buena ubicación y muy bonita la piscina

2026-04-05 • via Nuitee
E
Eliseo • couple • pa
10
2026-04-02 • via Nuitee
E
Edgar • extended_group • co
8
En general es bueno, el. personal atento, la habitacione regular
Pros:

La ubicación es buena

Cons:

La habitación muy pequeña y poca ventilación

2026-03-30 • via Nuitee
M
Mario • extended_group • co
8
Pros:

Las habitaciones.

2026-03-28 • via Nuitee
L
laura • couple • co
10
2026-03-27 • via Nuitee
L
Luis • extended_group • pa
7
Tranquilo
Pros:

Céntrico

Cons:

Muy chico

2026-03-27 • via Nuitee
R
Ricardo Oswaldo • couple • co
8
2026-03-24 • via Nuitee
C
Carlos • family_with_children • co
9
2026-03-24 • via Nuitee
O
Ortiz • extended_group • co
4
No cumplió mis expectativas
Pros:

Su ubicación y el desayuno

Cons:

La habitación sin toallas, el aire acondicionado no enfriaba solo venteaba y adicional a eso chorreando agua, el baño vasea muy poco y no se logra su uso normal.

2026-03-23 • via Nuitee
A
Albert • couple • us
5
Pros:

Not really

Cons:

They need some serious remodeling

2026-03-20 • via Nuitee
R
Rodrigo • extended_group • pa
7
2026-03-18 • via Nuitee
A
Alvarez • couple • co
7
Buena
Pros:

La cama es muy buena es cómoda.

Cons:

El baño está muy mal cuidado. El jacuzzi tiene como si le hubieran puesto estuco en las puntas sobre el jacuzzi no se mira limpio ni cuidado es tiempo de remodelación de la habitación

2026-03-17 • via Nuitee
C
Carlos • extended_group • co
10
2026-03-17 • via Nuitee
F
Fernández Rivera • couple • co
9
Pros:

Buena disposición al servicio por parte del personal

Cons:

No teníamos acceso a Nequi ni a YouTube y desafortunadamente no lograron resolverlo

2026-03-16 • via Nuitee
P
Pupiales Daza • solo_traveller • co
10
2026-03-13 • via Nuitee
E
Elvis • couple • co
10
2026-03-09 • via Nuitee