Hotel Toscana Plaza

Hotels
7.9 (995 reviews)
Calle 10 No. 65-31 , Cali , co

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Great breakfast
Cons:
Cleanliness issues
Uncomfortable room amenities

Categories

Cleanliness
6.79
Several reviews mentioned issues such as a dirty pool and poor maintenance of rooms.
Service
8.76
Consistently praised for being attentive and friendly, particularly by specific staff members.
Location
8.8
Multiple reviews appreciated the central location and easy access to attractions.
Room Quality
7.25
Issues noted include uncomfortable beds and maintenance problems, but positives like jacuzzis in rooms were also mentioned.
Amenities
7.78
Pool and breakfast received positive remarks, although some amenities needed improvement.
Value for Money
7.74
Value perception varied, with some guests feeling the hotel did not meet expectations for a 4-star rating.
Food and Beverage
8.29
Breakfast and restaurant food received generally high praise, though some mixed reviews exist regarding consistency.
Overall Experience
7.76
The overall impression was positive with disclaimers regarding cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:27

Property Description

Swim and Relax
Hotel Toscana Plaza offers a relaxing retreat with its inviting swimming pool, perfect for unwinding after a day of exploring Cali.

Convenient Amenities
Enjoy the convenience of free WiFi throughout the property, ensuring you stay connected during your stay. Start your day right with a complimentary breakfast to fuel your adventures.

Explore and Indulge
Located near popular attractions like El Limonar Park and with an onsite restaurant, guests can easily explore the city and indulge in delicious meals without having to travel far.

Book now to experience a delightful stay at Hotel Toscana Plaza and make the most of your time in Cali!

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: CLO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for COP 5,100 per person per night when using an available cot.
    Children up to and including 11 years old stay for COP 12,000 per person per night when using an existing bed.
    People 12 years old and over stay for COP 45,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 995 reviews
Cleanliness: 6.79
Service: 8.76
Location: 8.8
Room Quality: 7.25
Amenities: 7.78
Value for Money: 7.74
Food and Beverage: 8.29
Overall Experience: 7.76
C
Carlos • couple • cl
10
Bueno
Pros:

Bueno

Cons:

El acondicionador

2026-02-13 • via Nuitee
D
David sebastian • extended_group • co
6
2026-02-13 • via Nuitee
J
Jaramillo • couple • co
10
2026-01-30 • via Nuitee
M
Madrigal Tavera • family_with_children • co
7
Aceptable
Pros:

Desayuno muy bueno ... la Ubicación excelente, lo unico malo fue que no servian las zonas humedas y la piscina le falta mayor y mejor mantenimiento

Cons:

La psicina ya esta deteriorada

2026-01-27 • via Nuitee
C
Cesar Augusto • extended_group • us
9
2026-01-26 • via Nuitee
C
Carlos • couple • cl
10
Muy bueno
Pros:

Todo

Cons:

Nada

2026-01-23 • via Nuitee
B
Byron • extended_group • co
10
Mala atención counter
Pros:

En general todo

Cons:

El trato de personal de recepción, cuándo llegamos con una actitud displociente y desconedido. Parece que no les pagan muy bjen, la atención excelente en el restaurante.

2026-01-23 • via Nuitee
D
Dioses • extended_group • pe
9
Pros:

Muy buen hotel

Cons:

Exelente

2026-01-22 • via Nuitee
S
Sandra Patricia • extended_group • co
7
2026-01-20 • via Nuitee
A
Angelica Maria • extended_group • co
4
Cons:

el ruido no se podia descansar por el ruido del motor no se si del aire genral nos tuvieron que canbiar a una alcoba mas pequeña que ni closet tenia un pedacito sabanas manchadas no teniamos toalla tuve que pedirla dos veces y era que no habia disponibles hasta el otro dia nos direon la toalla la verdad no me gusto el hotel

2026-01-20 • via Nuitee
L
Laura Nathalia • couple • co
9
2026-01-20 • via Nuitee
F
Fernanda • couple • co
7
2026-01-20 • via Nuitee
D
DONS • couple • be
8
2026-01-20 • via Nuitee
H
Hyannis • solo_traveller • us
9
2026-01-20 • via Nuitee
R
Roxana • solo_traveller • us
10
2026-01-19 • via Nuitee
M
Michelle • couple • co
9
2026-01-19 • via Nuitee
A
Alex • solo_traveller • ec
9
Muy buena la atención
Pros:

Muy bueno

2026-01-19 • via Nuitee
B
Belford • couple • co
9
Cons:

La ventana no cerraba bien en la habitación y se filtraba el ruido del motor del aire acondicionado y el ruido de los carros ded la calle.

2026-01-19 • via Nuitee
D
Diana • couple • co
5
Lugar abandonado sin inversión para mejorar.
Pros:

El restaurante

Cons:

Olor desagradable en la habitación, puertas viejas rayadas, viejos los muebles, sensación de abandono del lugar. En el baño encontré una bola de pelo, toallas amarillentas, encendedor de luz del baño sucio, Deterioro y mal olor

2026-01-19 • via Nuitee
L
LAURA • solo_traveller • co
3
Pros:

El personal 10/10. Dejé mi celular por descuido e inmediatamente me ayudaron a encontrarlo y cuidarlo.

Cons:

La primera noche tuve que dormir en la habitación asignada, sin aire acondicionado pues estaba dañado. La cama "king" eran dos semidobles juntas, con colchones de alturas diferentes y durezas diferentes, no muy cómodos. A la segunda noche pudieron cambiarme, aunque la cama era más pequeña (doble o queen no recuerdo) estaba mucho más cómoda. Por algún motivo en ninguna de la dos habitaciones había toallas.

2026-01-19 • via Nuitee