Mercure Vienna First

Hotels
•
Mercure
8.8 (1773 reviews)
Desider-Friedmann Platz 2 , Vienna , at
+43 1 905828

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Good breakfast options
Cons:
Cleanliness issues
Noisy rooms
Value concerns

Categories

Cleanliness
8.34
Several reviews noted issues with cleanliness.
Service
9.31
Consistently positive comments about the staff's friendliness and service.
Location
9.35
Multiple reviews highlighted the excellent location.
Room Quality
8.3
Some comments mention room comfort and noise issues.
Amenities
8.83
Amenities described positively, though some areas were noted as lacking.
Value for Money
8.79
Value perception varies with some feeling pricing did not match quality.
Food and Beverage
8.34
Breakfast and food quality received mixed reviews.
Overall Experience
9.11
Overall, guests expressed they had a good experience despite some flaws.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:15

Property Description

Centrally Located Luxury Hotel in Vienna's First District

Modern Rooms with Premium Amenities
Experience comfort and style in our modern rooms equipped with a flat-screen TV, free toiletries, and a hairdryer. Upgrade to rooms with a cozy seating area for added relaxation.

Convenient Access to Top Attractions and Shopping
Explore Vienna's iconic landmarks with ease, as we are just 500 meters from Saint Stephen's Cathedral. Indulge in shopping at Graben and Kärnter Straße, both a short walk away. The Schwedenstraße Underground Stop is conveniently close for further city exploration.

24-Hour Front Desk and Nearby Dining Options
Enjoy the convenience of our round-the-clock front desk and stay connected with complimentary WiFi. With a variety of bars and restaurants nearby, relish the local culinary delights during your stay.

Book now to experience luxury and convenience at Mercure Vienna First.

Important information:

Please note that if booking more than 7 units, different cancellation policies and additional supplements apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Location

Guest Reviews

8.8
Based on 1773 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 8.34
Overall Experience: 9.11
E
Emma • family_with_children • es
9
Fenomenal
Pros:

Lo mejor: La ubicación; La habitación no era muy grande pero era muy correcta; Y la limpieza.

Cons:

Lo que mejoraría: El wifi no funcionaba; Personalmente no me gusta la moqueta en las habitaciones. A pesar de esto, son dos aspectos que, en mi caso, no hacen bajar el nivel de satisfacción general.

2026-08-27 • via Nuitee
M
Mohammad • extended_group • sa
4
Pros:

Nothing event the location is not good

2026-08-27 • via Nuitee
L
Leen • couple • jo
9
2026-08-27 • via Nuitee
M
Maj • couple • pl
8
Fajną lokalizacja dla fanów nocnego życia
Pros:

Lokalizacja w centrum wspaniała, ale przez to niestety w nocy było głośno.

Cons:

Pani z recepcji w ostatni dzień źle naliczyła parking przez co musieliśmy zapłacić więcej w parkingu..

2026-08-27 • via Nuitee
M
Marti • solo_traveller • it
10
2026-08-25 • via Nuitee
M
Mohamed • solo_traveller • ae
7
2026-08-24 • via Nuitee
C
Corinne • solo_traveller • fr
9
Pros:

Hotel très bien placé proche des sites a visiter .Personnel au top.
Je recommande cet hotel

Cons:

RAS

2026-08-24 • via Nuitee
C
Cristian Rustici • solo_traveller • it
9
Week a Vienna
Pros:

Pulizia e posizione top!

Cons:

Tutto ok!

2026-08-23 • via Nuitee
C
Cristina • family_with_children • es
6
Bien ubicado
Pros:

Trato del personal

Cons:

Precio y calidad del desayuno

2026-08-23 • via Nuitee
J
Josep • solo_traveller • es
9
2026-08-23 • via Nuitee
A
anna • solo_traveller • it
8
2026-08-23 • via Nuitee
C
Claudia • couple • de
9
Sehr schöner Aufenthalt Hotel top
Pros:

Sehr nettes Personal Frühstück super auch die beiden Damen von Service Lage top Zimmer sehr schön top Hotel

2026-08-21 • via Nuitee
B
Beliz • family_with_children • tr
10
2026-08-20 • via Nuitee
R
Ruben • solo_traveller • am
9
2026-08-19 • via Nuitee
F
fabrizio • couple • it
10
Bella Vienna da tornarci sicuramente !
Pros:

Posizione

Cons:

Mancanza di convenzioni con il parcheggio vicino , il costo è proibitivo 50€ al giorno

2026-08-18 • via Nuitee
I
Iñaki • couple • es
9
2026-08-15 • via Nuitee
R
Raul • solo_traveller • es
8
Pros:

Limpieza y decoración

Cons:

Colas en ascensor

2026-08-15 • via Nuitee
N
Nicole • couple • de
9
Gerne wieder.
Pros:

Sehr nettes und höfliches Personal. Ein tolles Frühstück. Wirklich für Jeden etwas dabei.
Schönes Ambiente in der Lobby.

Cons:

Die einzige Kritik ist die Parksituation, aber auch das haben wir gut gelöst bekommen.

2026-08-09 • via Nuitee
V
Vittoria Maiolino • solo_traveller • it
10
2026-08-08 • via Nuitee
Y
Yvonne • couple • nl
10
2026-08-08 • via Nuitee