Agrabella Hotel - Adults Only

Hotels
7.8 (41 reviews)
Eleftherias street 26 , Hersonissos , gr

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Location was convenient
Friendly staff
Cons:
Cleanliness issues
Poor quality of breakfast

Categories

Cleanliness
7.06
Several reviews mentioned issues with cleanliness, including cigarette butts and food remnants, leading to a lower score.
Service
9.03
Positive mentions of staff friendliness and helpfulness across multiple reviews.
Location
9.07
Convenient location near the beach and restaurants, positively noted in several reviews.
Room Quality
7.32
Mixed feedback with some commenting on comfortable amenities but also noting discomfort with the bed.
Amenities
7.55
Mentioned shortcomings such as the shower and outdated room features affect this rating.
Value for Money
8.01
Given the average rating and conditions mentioned, perceived value varies especially with the breakfast quality.
Food and Beverage
6.06
Negative feedback regarding breakfast quality, with issues regarding freshness and availability of options.
Overall Experience
8.33
Overall experience reflected mixed feelings, with some guests enjoying the stay despite notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 18:56

Property Description

Seasonal Outdoor Swimming Pool and Sun Terrace
Enjoy a refreshing dip in the seasonal outdoor pool or soak up the sun on the hotel's relaxing sun terrace.

City Views and Balconies
Wake up to stunning city views from select rooms with balconies, providing the perfect spot to unwind and enjoy the scenery.

Convenient Amenities and Nearby Attractions
Benefit from free WiFi, room service, and a 24-hour front desk. Explore nearby beaches like Glaros Beach and Golden Beach, or visit the Aquaworld Aquarium just a stone's throw away.

Book your stay at Agrabella Hotel now to experience these fantastic features and more!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sun, Oct 26, 2025 until Fri, May 15, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Location

Guest Reviews

7.8
Based on 41 reviews
Cleanliness: 7.06
Service: 9.03
Location: 9.07
Room Quality: 7.32
Amenities: 7.55
Value for Money: 8.01
Food and Beverage: 6.06
Overall Experience: 8.33
S
Sandy extended_group nl
6
Hotel met aardig personeel en goede beveiliging in de nacht, maar de kamer viel tegen.
Pros:

Het personeel was enorm aardig en tijdens happy hour kon je lekker drankjes halen voor een goede prijs, bij de bar aan het zwembad.

Cons:

Er waren niet echrt duidelijk/realistische foto's van onze familiekamer te vinden op de site en toen we aankwamen bij de kamer schrokken wij enorm van wat we zagen. Er zou een keukentje inzitten met koelkast erbij, maar uiteindelijk stond er een een kleine koelkast tegen de muur in de kamer met verder niets eromheen, niet een een keuken kastje of aanrecht blad, niet zoals we hadden verwacht dus. Ook hadden wij een kamer met 2 tweepersoonsbedden en 1 eenpersoonsbed, maar het eenpersoonsbed sliep hetzelfde als dat je op de vloer zou gaan liggen (gelukkig sliepen de tweepersoonsbedden wel lekker).

2026-01-19 via Nuitee
M
Marina family_with_children it
8
Pros:

La posizione

Cons:

Un signore del ristorante😂

2026-01-19 via Nuitee
L
Liat couple il
9
Pros:

חדר גדול, נקי ונעים. באיזור המלון חנויות. מסעדות, פאבים

Cons:

ערוצי טלויזיה

2026-01-19 via Nuitee
J
John couple il
6
Pros:

קרוב למרכז, מרחק הליכה קצר. סה״כ היה בסדר, למי שמעוניין לשהות יותר שעות במלון עדיף לחפש מלון אחר.

Cons:

המקלחת לא היתה תקינה.

2026-01-19 via Nuitee
S
socialimpaulse Couples
10
Hospitality that feels like home în the heart of Hersonissos
Pros:

We had a wonderful stay at Agrabella Hotel in Hersonissos. The location is perfect, just 2–3 minutes to the sea, tavernas, shops, bus stops, and even the local aquarium (which we definitely recommend visiting), yet still quiet and peaceful at night. Unlike many hotels right by the beach road where music and crowds go on until late, this one is in a much calmer spot

The hotel is family-run, and you feel that personal touch everywhere. Anastasios and his family were so kind, welcoming and always ready to help with anything, from practical tips to local recommendations. The rooms fit every budget, and cleanliness was excellent in our experience daily tidying, frequent towel changes, and fresh sheets twice a week

Breakfast was good with plenty of choices, including local dishes, hot options, desserts, coffee and juices. Yes, some items repeat (like in most hotels), but the quality and variety were satisfying overall. The only thing to note is that most rooms don’t have sea views, except some of the top-floor apartments, but in return you enjoy peace and quiet during the night.

Overall, a great balance of location, hospitality and value for money. Hersonissos itself is a lovely destination, and staying here made our trip even better. Would gladly come back! ☀️🏖️

2025-09-24 via Tripadvisor
B
Bram couple nl
7
2025-09-20 via Nuitee
D
David solo_traveller gb
8
Pros:

The chilled out feel of the hotel.And the friendliness of the staff.

Cons:

The bed had a hard mattress that wasn't the best for sleeping and comfort.Also the shower could unit could do with an upgrade

2025-09-08 via Nuitee
I
Ines extended_group si
8
Pros:

Soba je bila prostorna, cista.

Cons:

Zajtrk pa katastrofalen...nobenega sadja, jajc zelo malo. Zato niti nisva hodili vec na zajtrk.

2025-08-30 via Nuitee
Y
Yasir extended_group be
8
Was heel goed gezellig vriendelijke personeel en rustige omgeving
Pros:

Heel vriendelijke medewerkers we hebben de helft van ons tijd bij hún gestaan heel vriendelijk

Cons:

De ontbijt kon beter zijn

2025-08-26 via Nuitee
K
Kremp couple de
8
2025-08-26 via Nuitee
C
Cyril family_with_children fr
7
Idéalement situé
Pros:

Hôtel situé à 5 minutes de marche de la plage et des restaurants en bordure de plage ainsi que de nombreuses boutiques.

La gentillesse du personnel, professionnel (Maria et Marini , excellentes, toujours souriantes et serviables).

Petit déjeuner très varié,il y en a pour tous les goûts.

Cons:

La literie ainsi que le manque de propreté.
La fermeture et ouverture des portes de chambres , même en faisant attention, ça claque et raisonne dans le couloir .

2025-08-26 via Nuitee
T
TiniNiek extended_group nl
8
Pros:

Ligging en vriendelijke mensen

Cons:

Kamer was anders dan plaatjr

2025-08-17 via Nuitee
B
Batya family_with_children me
7
מלון נחמד, פשוט ומרכזי
Pros:

הצוות נחמד, המלון נקי, מיקום מרכזי.

Cons:

בריכה קטנה והמים בה קרים, אי אפשר ממש לשחות בה. השטחים הציבוריים לא ממוזגים, חדר פשוט ומיושן, אין נוף מהמרפסת בחדר, המרפסת פונה למרפסות אחרות, ארוחת בוקר פשוטה למדי.

2025-07-24 via Nuitee
5
543monicavictoriac Couples
2
NO!!!
Pros:

When we first arrived at the hotel, the receptionist was very nice, she explained everything, I was already familiar with the AC fee before departure. Upon arriving at the room, my boyfriend and I were tired, but the AC worked as it pleased...Wi-Fi 0 points. I was using my data from my operator the whole time...We didn't get a remote control for the TV, and we weren't interested because it was so old and small that it didn't matter. The bed was uncomfortable and creaked with every movement. We didn't mind the location by the road at all, but noisy German tourists (I know German, I studied it for 8 years) constantly disturbed us after 11:00 PM with loud laughter, roaring...In the morning we found cigarette butts on the terrace, pieces of food and some pieces of packaging. I went to complain 3 times. Despite this, we didn't sleep for 6 out of 7 nights. We were looking forward to leaving the hotel in the morning and stayed out almost the whole day. The breakfast was terrible. The pastries were not fresh, the juices were diluted differently every day, I only tried the coffee once and only had one sip...Terrible!!! Running up the stairs, stomping, banging, screaming...But at night! You set the quiet time at 11 PM and it was a mess all those nights...We somehow suffered the rest of our stay. When the last morning at this hotel finally arrived, I was startled by the security guard because he was standing right in front of our terrace! Was he checking to see if we were really leaving? As soon as we left the room, the guard took our keys and said goodbye...I found it inappropriate and unprofessional!!! I have been to many hotels and many countries, but this was the worst accommodation. I don't recommend.

2025-07-23 via Tripadvisor
P
Paul solo_traveller gb
9
Friendly Welcoming Hotel
Pros:

Nice Friendly Hotel, Good Breakfast.

Cons:

Wi-fi a little hit and miss at times but other than that no complaints

2025-07-14 via Nuitee
E
Eyal group il
6
Hi. Unfortunately we were very disappointed with the hotel. The hotel is very simple, minimal breakf
Pros:

Hi. Unfortunately we were very disappointed with the hotel. The hotel is very simple, minimal breakfast, reasonable and nothing more. We stayed in a family room (5 people), the room is large. But the inner room without air conditioning, the beds and mattress are basic and uncomfortable. The location is good.
And a word about the staff - they were kind and welcoming. It is important to note that we arrived at 1000 and immediately received the room.

Cons:

Hi. Unfortunately we were very disappointed with the hotel. The hotel is very simple, minimal breakfast, reasonable and nothing more. We stayed in a family room (5 people), the room is large. But the inner room without air conditioning, the beds and mattress are basic and uncomfortable. The location is good.
And a word about the staff - they were kind and welcoming. It is important to note that we arrived at 1000 and immediately received the room.

2025-07-11 via Nuitee
S
starshaped83 Couples Glasgow, Scotland
8
Lovely and friendly hotel
Pros:

We really enjoyed our stay here, so please don't be put off by the negative reviews. So first of all, the staff are amazing. So so friendly and welcoming, an absolute credit to the hotel. We had booked the economy room but decided to upgrade - nothing free until the next morning (we arrived very late so not an issue). The economy room is small with a tiny balcony but for all accounts does the job. You need to pay extra for air conditioning with the economy too. We wanted a bit more space and the upgrade really isn't much more and includes air con and wi-fi. We got our upgrade the next morning and the new room was great - nice and spacious, extremely comfortable bed, nice sized balcony overlooking a little plaza area and tortoise enclosure (! So nice!). The TV doesn't have many channels but we weren't watching TV anyway. Bathroom a nice big size with actual bath. The water pressure in shower wasn't as good as some we have had before but it did the job. Nice big wardrobe to hang our clothes, plus an extra futon too. Nice size fridge.

Food we found to be good. Yes, funnily enough there's a lot of Greek food on offer because Crete is a Greek island! The breakfast selection was good - some dried cereals, yoghurt, cold meats, cheeses, pastries and varied selection of hot food that changed up every day - sausages, diff varieties of eggs, bacon, warm pastries, porridge and rice pudding a couple of mornings (yum). Plus coffee machine and fruit juice.

Lunch and dinner was also good - no, the hot selection isn't huge but the dishes they had were nice. Fresh salads of diff varieties, pasta, fish, stew, Greek dishes, potatoes, pizza etc. desserts are only ice cream or fresh fruit, but we don't tend to eat much dessert. There's a huge and varied selection of places to eat right next to the hotel if you wanted something different too.

All Inclusive drinks - typical local spirits, beer (really nice), wine (tried the red which was pretty nice). There's no cocktails on the All Inclusive but they do serve them and have lots of Happy Hour specials, 2 for 1 etc and they looked good. Reasonably priced. Fanta, cola etc included on All Inclusive too. There's a nice bar area next to the pool with a games area too - pool, table tennis, etc. big TV screen where they had the Euros football playing.

The pool area isn't huge but was nice, the sun hits the top balcony part first and the beds opposite get the sun later in the day. We always got a bed but I would say the best spots get taken up quick and there's not loads of beds so might depend on how busy hotel is. You could always go to a local beach where's it's 5 euros for the full day and right at the sea - we did that a couple of times and it was lovely.

Location wise - brilliant. You are a minutes walk away from the main street and 5 mins walk from the beach and beach strip with lots of places to eat, pubs, shops. Hotel far enough back though that it's quiet. Hersonissos is a great place - would recommend Bar Samba on the beach strip (overlooks the sea, great cocktails and there's a giant turtle that swims by all the time!) and also El Puerto Mexican which was delicious. Lots of nice gift shops etc too, ice cream places, and a couple of supermarkets very close by. There's a bakery just at the bottom of the street hotel is on and I got a delicious Greek Bougatsa pastry there one morning, so yummy. Hotel also felt safe - they have 24 hour security and cameras, which I liked a lot.

Overall, I really liked this hotel and would go back. If you are used to huge luxurious hotels then no this isn't for you. But if you want a friendly, comfortable hotel with nice food and aren't really fussy and wanting more for a 3 Star hotel, then this is the place.

2024-07-21 via Tripadvisor
M
Mary family with young children gb
8
The hotel was great staff excellent I think it’s better for the younger market
Pros:

We all enjoyed the breakfast it was basically the same but a bit different each day .

Cons:

The one thing which I would have changed was the check out time as I did not appreciate what I had booked . The hotel was great was my not thinking it though

2024-07-18 via Nuitee
S
sophiegV4478JV Couples
10
Agrabella such a lovely friendly run hotel
Pros:

As soon as we walked into agrabella we felt so welcoming lovely clean hotel and food is also amazing here.
Maria and Alexander are very friendly there always there to help you as much as they can.
Even gave us keyrings the day we left absolute love them!
We will 100% be back again very soon

2024-06-28 via Tripadvisor
D
Donna with friends gb
9
Superb
2024-06-25 via Nuitee