Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast variety
Modern facilities
Cons:
Lack of pet-friendly areas
Outdated bathroom

Categories

Cleanliness
8.73
Public areas were very carefully cleaned, but some mentions of outdated conditions and minor issues with the bathroom.
Service
9.7
Staff were described as friendly and accommodating, providing personal attention.
Location
10
Centrally located, surrounded by restaurants and shops; ideal for short distances.
Room Quality
9.24
Modern rooms, but one review mentioned an outdated bathroom, bringing some concerns.
Amenities
9.69
Good amenities for both business and leisure travelers; but lack of pet-friendly areas was noted.
Value for Money
9.72
Good price-performance ratio noted, especially considering the personal service.
Food and Beverage
9.18
Breakfast was fresh and varied, but some improvements were suggested.
Overall Experience
9.73
Overall a very positive experience with some minor issues that were addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 19:01

Property Description

Luxurious Accommodations
Thalia deco City & Beach Hotel offers en suite rooms with top-notch amenities including free AC, WiFi, and flat-screen satellite TV. Enjoy stunning views from your balcony overlooking the sea or mountains.

Golf and Fitness Facilities
As a partner of the Crete Golf Club, guests can access exclusive rates for golf facilities. Stay active at the hotel's large gym or indulge in a relaxing massage session.

Relaxation and Entertainment
Unwind at the pool terrace with free sunbeds and a pool bar, or lounge in the air-conditioned lobby area. Stay connected with free WiFi, catch up on your favorite TV shows, or explore the hotel's library for a quiet read.

Book your stay at Thalia deco City & Beach Hotel for a perfect blend of luxury, leisure, and convenience.

Important information:

Dear guest, please remember that the property, rooms and public areas, is not suitable for guests with disabilities.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Oct 20, 2025 until Mon, May 11, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HER

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

Location

Guest Reviews

9.5
Based on 100 reviews
Cleanliness: 8.73
Service: 9.7
Location: 10
Room Quality: 9.24
Amenities: 9.69
Value for Money: 9.72
Food and Beverage: 9.18
Overall Experience: 9.73
P
Patrick family_with_children gb
10
Probably the best accommodation we found on our trip in Crete
Pros:

Very friendly staff. A family run hotel which oozes professionalism mixed with real creak pride in their hospitality.

Cons:

Nothing to report

2025-10-13 via Nuitee
C
Croce couple it
4
Pros:

Nonostante è sulla strada trafficata di Hersonissos, la stanza è silenziosa.
Pulizia
Dimensioni stanza, ma avrei preferito 1 letto matrimoniale anziché due da 1 piazza e mezza, comodi.

Cons:

A colazione ci è stato negato l'accesso con il nostro cucciolo di barboncino toy. Abbiamo chiesto gentilmente spiegazioni , ma siamo stati attaccati dal proprietario, che ad gridando ad alta voce chiedeva a mia moglie di mostrargli delle foto del nostro cane in un ristorante e sbatteva sul balcone i regolamenti di altri hotel (hilton ecc).Non ho assolutamente replicato ma ho chiuso il mio cane a piangere in camera solo per il tempo della colazione. Dopo non c'è stato chiesto nulla per tutta la settimana, ne una scusa o un chiarimento. Noi siamo stati una settimana a Creta portandono il nostro cane OVUNQUE. Lo mettiamo in una borsetta e lui sta buono, non abbaia, non disturba. Inoltre il barboncino è considerato un cane ipoallergenico poichè non perde pelo, a differenza dei gatti che girano indisturbati in tutti i locali di Creta. Questo luogo non è pet friendly: non c'era una sola area comune dove poter stare con noi. Solo in camera, senza peraltro fornire nulla (ciotola per acqua, cuccia ecc.). Piscina non pervenuta.
Colazione migliorabile.
Vista entroterra.

2025-10-05 via Nuitee
M
Maurizio couple ch
10
Hervorragende Gastfreundschaft und zentrale Lage
Pros:

Struktur
- Moderne, gepflegte Zimmer mit allem Notwendigen für Geschäfts- und Urlaubsreisende .
- Ruhige, funktionale Ausstattung; gutes Preis-Leistungs-Verhältnis innerhalb der Kategorie .

Lage
- Zentral in Hersonissos, umgeben von Restaurants, Shops und Services; ideal für kurze Wege .
- Trotz der lebhaften Umgebung ist Entspannung im Hotel gut möglich .

Sauberkeit
- Zimmer und öffentliche Bereiche werden sehr sorgfältig gereinigt; gleichbleibend hoher Standard .
- Kontinuierliche Pflege spürbar, auch bei höherer Auslastung .

Frühstück
- Frisch, abwechslungsreich und ausreichend Auswahl für verschiedene Vorlieben .
- Guter Start in den Tag, auch für frühe Abreisen praktikabel .

Beziehung zur Eigentümerfamilie
- Besonderes Highlight: Gordana, ihr Sohn Antonio und der Vater sind äußerst aufmerksam und reagieren schnell auf jede Anfrage .
- Persönliche, herzliche Atmosphäre, die sich klar von größeren Häusern abhebt .

Location
- Lebendige Umgebung mit vielen Ausgehmöglichkeiten; alles fußläufig erreichbar .
- Praktische Basis sowohl für Arbeitstermine als auch Freizeitaktivitäten .

Entfernung zum Meer
- Strand in wenigen Gehminuten erreichbar; ideal für eine kurze Auszeit zwischen Terminen .
- Bequemer Zugang zu Strandabschnitten und Beach-Services .

Fazit eines Vielreisenden
- Reist wöchentlich geschäftlich und nutzt regelmäßig Hotels: Das Thalia Deco City & Beach Hotel überzeugt durch Verlässlichkeit, Sauberkeit und eine außergewöhnlich persönliche Betreuung .
- Klare Empfehlung für Business- und Urlaubsaufenthalte in Hersonissos .

2025-09-20 via Nuitee
R
Roosmari couple ee
9
Pros:

Thalia deco made the beginning of our wedding week in Crete so wonderful! Our flight arrived very early, and we were able to have a great shower and store our luggage before check-in. This really saved our day. The staff was amazing, always very accommodating and had a personal approach. Very convenient parking, perfect location, delicious breakfast with lots of variety.

Cons:

Bathroom was a bit outdated and our shower didn't work properly, but it was ok.

2025-09-14 via Nuitee
V
Valerie couple fr
7
L’avantage de cet hôtel est son emplacement pour aller soit à Héraklion soit vers Agio Nikolaos
Pros:

L’emplacement stratégique

Cons:

-L’horaire du petit déjeuner
7h30 à 9h30 une heure de plus aurait été bien
-Pas d’étendage pour sécher serviettes et maillots de bain
-La salle de bain trop petite pour disposer les 2 trousses de toilettes
Le Rez de chaussée est beau et bien décoré par contre les étages demanderaient un coup de rénovation ainsi que la piscine

2025-09-01 via Nuitee
L
luigi couple it
10
Abbiamo soggiornato in questo albergo per 10 giorni a Khersonissos e l’esperienza è stata davvero positiva. Lo staff è s
Pros:

Struttura

2025-08-27 via Nuitee
M
May solo_traveller il
10
Pros:

I had a wonderful stay at this hotel. The staff was incredibly charming and attentive, always ready to assist with any questions or information about crete. The rooms were clean and well-equipped, featuring a large refrigerator, a kettle, and a coffee machine. The beds were exceptionally cozy, ensuring a great night's sleep.
The breakfast offered was rich and delicious. The location is great, just a short walk from the shops, restaurants, and bars, with a bus stop conveniently nearby.

Thank you for the lovely stay!

2025-08-25 via Nuitee
N
NIKOLAOS couple gr
10
Υπέροχη
Pros:

Είναι ένα εξαιρετικό, από κάθε άποψη, ξενοδοχείο. Πολύ ωραίο και πλούσιο πρωινό, μεγάλα, κομψά, άνετα και καθαρά δωμάτια, ωραία πισίνα, και σε ιδανική τοποθεσία. Και βέβαια το προσωπικό, o Θέμης και η ομάδα του. Φιλόξενοι, χαμογελαστοί, εξυπηρετικοί, σε κάνουν να νιώθεις ότι είσαι πιο πολύ σε ένα φιλικό σπίτι, παρά σε ξενοδοχείο. Νομίζω ότι όταν πάει κάποιος μια φορά στο Thalia Deco, πολύ δύσκολα δεν θα ξαναπάει. Προσωπικά πηγαίνω για 3η συνεχόμενη χρονιά και θα συνεχίσω να πηγαίνω. Μπράβο στο Θέμη και όλη την Ομάδα- Παρέα του Thalia Deco! Keep up the good work!

2025-08-22 via Nuitee
C
Copiii Saptamanii family_with_children ro
10
Exrtaordinary city hotel!!!
Pros:

We really enjoy everything here. Medium size hotel with professional and helping staff. The rooms are big and comfortable. For breakfast you have everything you may think of in a very cosy breakfast area - best Coffee!! Dinner accros the road - same quality - buffet with ice cream included :). We needed help with accomodation for one extra night, suggestions about travel agencies, sandy beaches, taxi and we received every information with a smile and kind words. Central position very close to everything if you are looking to explore the island. 1 minute to bus station that take you to the ports ( Heraklion mainly because to Hersonissos you can go by foot in 10 minutes) if you want to go on a cruise, to the free aqua park of star beach - great for kids (also reachable by foot in 10 minutes) to the bus that takes you to water city, Very close to supermarket if you need anything. A lot of beaches to choose from - you just have to inform yourself at the reception. Best quality, reasonable priced. Thank you very much!!! We will come back for sure!

Cons:

-

2025-08-17 via Nuitee
Y
Yuri solo_traveller il
10
Pros:

Breakfast ❤️
Warm attitude of stuff ❤️
Good location 👍
Want say thank you for your hospitality ❤️
Bed was super comfy ❤️
Also very nice sheets 👍

Cons:

Old bathroom style...
I personally like big showers ..
Was very clean ❤️

2025-08-12 via Nuitee
V
Victor couple md
10
2025-08-11 via Nuitee
K
Konstantinos family_with_children gr
10
2025-08-11 via Nuitee
G
GabyW. couple de
10
Pros:

Einfach alles. Super nette und sehr sympathische Besitzer. Sehr harmonisches und mit Liebe geführtes Hotel.Bei Fragen wird immer geholfen und es werden gute Tipps gegeben, z.B für Ausflüge usw.Das Frühstücksbüffett ist außergewöhnlich, riesige Auswahl, immer frisch und selbstgemachte Produkte sind dabei. Wir haben uns sehr wohlgefühlt und werden wieder kommen. Danke nochmal für alles:) und den wunderschönen Aufenthalt.

Cons:

Es gibt nichts zu beanstanden.

2025-08-09 via Nuitee
Аліна young couple ua
10
Unforgettable
Pros:

I had a truly brilliant experience at Thaila Deco Hotel. We arrived very early in the morning, around 4:00 a.m., after a long journey from Ukraine. To our delight, our room was already prepared and waiting for us, which was incredibly important after such a tiring trip.

We were also pleasantly surprised to receive our first breakfast for free — such a thoughtful gesture!

Thank you so much for your warm hospitality.
As for everything else – we loved it all. Everyone around was always ready to help, and that made our stay truly unforgettable. ❤️

2025-07-21 via Nuitee
C
Csaba with friends hu
9
Superb
Pros:

The breakfast was delicious, with a lot of healthy option. The bed was really comfy and big. Parking spot is a good point, Everybody was really kind😊
The reception and the -1 floor where you can leave your package looks so good! I liked the design. Coffe machine ín your room is a very good idea too.

Cons:

The gym needs some renovation,and the shower tap worked weird. Some clips, will be good to the balcony so your towel won't fly away.

2025-07-11 via Nuitee
V
Veronika young couple gb
10
Amazing
Pros:

Everything.

Cons:

Nothing

2025-07-03 via Nuitee
S
Svitlana solo traveller ua
10
Exceptional
Pros:

A wonderful, cozy hotel where you feel at home, with delicious breakfasts, close to the beach, with very attentive staff. Highly recommend.

2024-10-24 via Nuitee
M
Matthaios young couple gr
10
Great place to stay
Pros:

Great variety for breakfast, secured parking, comfortable and clean room
Staff is amazing and they will do everything to make your stay great
We would definitely recommend Thalia Deco hotel to other travellers and hopefully will stay there again

Cons:

there was nothing we did not like

2024-10-13 via Nuitee
Y
Yulia young couple ua
10
Exceptional
Pros:

Very nice hotel with a warm friendly atmosphere, a chic location, great food and the best team - from the owners - receptionists - cooks to the cleaners. Many little things, which are very important for a comfortable stay, are thought out and provided to the guests of the hotel - excellent wifi, air conditioning, beach towels, coffee maker and kettle in the room, fridge with freezer, and many other important details. There's a room where you can leave your suitcases, change your clothes, take a shower and go to the beach if you arrive too early. Breakfasts are the freshest, delicious, quality products. Dinner in the neighboring restaurant on a pretty good level, pleasant atmosphere. We had a very good rest and will be happy to come again. We are very grateful and wish the hotel prosperity and good guests!

2024-10-07 via Nuitee
A
Alexandra young couple ro
10
Exceptional
2024-09-29 via Nuitee