Hotel Betmanowska Main Square Residence Adults Only

Hotels
9.6 (3183 reviews)
Rynek Główny 44 , Kraków , pl

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Good Breakfast
Cons:
Cleanliness Issues
Room Maintenance Needed

Categories

Cleanliness
8.96
Some cleanliness concerns mentioned, including smells and maintenance issues.
Service
10
Staff consistently described as kind, polite, and helpful.
Location
10
Location commended across multiple reviews for its convenience and proximity to attractions.
Room Quality
8.76
Various mentions of rooms needing maintenance, but some positive experiences as well.
Amenities
9.76
Amenities well-received, especially complimentary drinks and breakfast quality.
Value for Money
9.56
Good value highlighted, though a few mentions of additional lights desired.
Food and Beverage
9.76
Breakfast consistently praised for quality and variety.
Overall Experience
10
Majority of reviews express satisfaction and recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:13

Property Description

Luxurious Accommodations
Indulge in the comfort of air-conditioned rooms with minibars and a complimentary bottle of Prosecco upon arrival. Select rooms offer hydro-massage showers or spa baths for a truly relaxing experience.

Prime Location
Immerse yourself in the heart of Kraków's Old Town at Hotel Betmanowska Main Square Residence, just steps away from the iconic Cloth Hall and St Mary’s Basilica. Explore the city's historic sites with ease, including St Florian’s Gate and Wawel Royal Castle.

Exceptional Services
Enjoy the convenience of free WiFi, a 24-hour front desk, and a bar during your stay. Pamper yourself with premium amenities such as a coffee machine, safety deposit box, and complimentary toiletries in each private bathroom.

Experience luxury and convenience at Hotel Betmanowska Main Square Residence. Book now for an unforgettable stay.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children are not allowed.
    Adults stay for 100 zł per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 3183 reviews
Cleanliness: 8.96
Service: 10
Location: 10
Room Quality: 8.76
Amenities: 9.76
Value for Money: 9.56
Food and Beverage: 9.76
Overall Experience: 10
W
Wioletta couple pl
10
Znakomicie spędzony czas ☺️
2026-05-09 via Nuitee
J
JENNIFER solo_traveller gb
10
Pros:

Central location and very comfortable

Cons:

nothing

2026-05-09 via Nuitee
R
Rebecca solo_traveller gb
10
Pros:

Great central location. Two big bottles of water, 2 orange and 2 Pepsi in the fridge included in the price and refilled the next day. Complimentary bottle of Prosecco

2026-05-09 via Nuitee
R
riccardo couple it
10
Cracovia meravigliosa
Pros:

Hotel in pieno centro, camera pulita. Letti comodi , colazione eccellente

2026-05-09 via Nuitee
M
Marian couple gb
10
We loved it, food excellent, staff helpful, accommodation delightful.
Pros:

Location was excellent, staff very helpful.

2026-05-08 via Nuitee
S
Susan solo_traveller gb
9
Pros:

Loved the room and the extras. Staff could not do enough for you

Cons:

The view - was not expecting a view onto the square as that has a premium but opening the window to the back of the building was awful , dirty and noisey as the generator was going 24 hours. I think it was a generator . Luckily we literally slept there everything else was 5 stars woukd return but ask not to be placed in a similar room prior to staying.

2026-05-08 via Nuitee
L
Lesley couple gb
10
2026-05-08 via Nuitee
A
Alysha couple gb
10
Perfect after walking for a few hours
Pros:

Staff are friendly, my 2nd visit, they very kindly upgraded our room from a premium double to a suite, always clean, lovely comfy beds, will be staying again!

Cons:

N/A

2026-05-08 via Nuitee
K
Kristen couple au
10
Our stay was wonderful. Right from the start with a bottle of sparkling wine and treats, to making us a lunch box due to
Pros:

Location was fabulous, the staff were friendly and it was all the little things that made a difference.

Cons:

We had a back room and the beautiful stain glass window did not open.

2026-05-07 via Nuitee
A
Andrew couple us
8
Tightly tranquil in the main square
Pros:

There could hardly be a better location in Krakow, on the very impressive main square. The side on which the hotel is located is lined with outdoor seating for cafes that attract much custom, and could be noisy. I don't know if the hotel has rooms on the front, but I'd asked for a quiet room, and ours, at the back, was completely quiet. My back had begun to hurt; the hotel, which makes a special point of providing bedding that suits the guests, changed the mattress for a firmer one. The breakfast was unusually full: not just the usual cold food (ham, cheese, smoked salmon, cereal, etc), but also food cooked to order (eggs in various forms, tomatoes, mushrooms, etc).

Cons:

Given the location, the rooms were, not surprisingly, small. There was for instance no bench or raised surface on which to put either of my suitcases. The few flat surfaces were cluttered with tea-making equipment, an espresso machine, and a bottle of sparkling wine in a bucket, all of which, after a little resistance, the staff removed.

2026-05-06 via Nuitee
B
Barbara solo_traveller it
9
Pros:

Hotel bello, molto pulito, colazione buona e varia per tutti i gusti, posizione comodissima per la vista della città a piedi, servizio ottimo e personale gentile.

2026-05-03 via Nuitee
F
francesca couple it
8
2026-05-03 via Nuitee
C
Carla solo_traveller it
10
2026-05-02 via Nuitee
A
Aleksandra extended_group pl
10
Mega miejsce!
Pros:

Wszystko

Cons:

Nic

2026-04-30 via Nuitee
C
Cherrise couple gb
9
Excellent value for money and great location in the old town square
Pros:

Location and friendly staff

Cons:

One quilt would have been better than two on double bed

2026-04-29 via Nuitee
M
Michał Kroczek solo_traveller pl
10
2026-04-28 via Nuitee
C
Cristina couple es
9
Fantàstica i confortable.
Pros:

L'esmorzar molt bé.
La situació excel.lent.
Les vistes de l'habitació molt maques.
La decoració mot maca.

2026-04-28 via Nuitee
I
Ian solo_traveller gb
7
Pros:

Location
Breakfast
Staff

Cons:

Room too small
Tiny lift

2026-04-28 via Nuitee
A
Adriano couple it
10
ECCELLENTE
Pros:

La posizione centrale ottima e comoda da raggiungere dall'aeroporto, disponibilità e cortesia del personale, la camera come da foto e molto pulita. Il letto comodissimo e con possibilità di scelta cuscini. Apprezzato lo spumante in camera come benvenuto.
La colazione ottima per noi ma prevalente il salato rispetto al dolce. Abbiamo cenato nel loro ristorante tipico con cucina polacca e ci siamo trovati molto bene.

Cons:

nulla

2026-04-27 via Nuitee
Γιωργος solo_traveller cy
8
2026-04-27 via Nuitee