Hotel Betmanowska Main Square Residence Adults Only

Hotels
9.6 (3273 reviews)
Rynek Główny 44 , Kraków , pl

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Lift / Elevator
Laundry
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Review Highlights

Pros:
Great Location
Friendly Staff
Good Breakfast
Cons:
Cleanliness Issues
Room Maintenance Needed

Categories

Cleanliness
8.96
Some cleanliness concerns mentioned, including smells and maintenance issues.
Service
10
Staff consistently described as kind, polite, and helpful.
Location
10
Location commended across multiple reviews for its convenience and proximity to attractions.
Room Quality
8.76
Various mentions of rooms needing maintenance, but some positive experiences as well.
Amenities
9.76
Amenities well-received, especially complimentary drinks and breakfast quality.
Value for Money
9.56
Good value highlighted, though a few mentions of additional lights desired.
Food and Beverage
9.76
Breakfast consistently praised for quality and variety.
Overall Experience
10
Majority of reviews express satisfaction and recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:13

Property Description

Luxurious Accommodations
Indulge in the comfort of air-conditioned rooms with minibars and a complimentary bottle of Prosecco upon arrival. Select rooms offer hydro-massage showers or spa baths for a truly relaxing experience.

Prime Location
Immerse yourself in the heart of Kraków's Old Town at Hotel Betmanowska Main Square Residence, just steps away from the iconic Cloth Hall and St Mary’s Basilica. Explore the city's historic sites with ease, including St Florian’s Gate and Wawel Royal Castle.

Exceptional Services
Enjoy the convenience of free WiFi, a 24-hour front desk, and a bar during your stay. Pamper yourself with premium amenities such as a coffee machine, safety deposit box, and complimentary toiletries in each private bathroom.

Experience luxury and convenience at Hotel Betmanowska Main Square Residence. Book now for an unforgettable stay.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children are not allowed.
    Adults stay for 100 zł per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 3273 reviews
Cleanliness: 8.96
Service: 10
Location: 10
Room Quality: 8.76
Amenities: 9.76
Value for Money: 9.56
Food and Beverage: 9.76
Overall Experience: 10
S
Sharon • solo_traveller • gb
10
A gem of a hotel
Pros:

A beautiful hotel right on Market square, where we were treated so well, from a stunning room, to complimentary prosecco on arrival and a bottle of wine mid stay. The staff are so friendly and helpful, nothing is too much trouble. We took advantage of the offer of airport transfers both ways. The driver was waiting when we arrived and was there to pick us up qhen we left at very reasonable cost. The hotel bookwd trips for us and were really responsive to emails. Will definitely stay again.

Cons:

Nothing everything was perfect

2026-06-20 • via Nuitee
W
Winnie • couple • dk
10
Absolut anbefalelsesværdigt hotel
Pros:

Dejlige værelser. Rene og pæne. Fantastisk beliggenhed lige ud til Rynek. Det gamle torv. Lækker morgenmad. Fantastisk service fra personalet. Speciel tak til Artur i receptionen, der på alle måder, hjalp med til, at det blev en fantastisk ferie, med spændende udflugter og et dejligt ophold.

Cons:

Hovedpuden.

2026-06-18 • via Nuitee
A
Adam • family_with_children • gb
10
Pros:

Great location, comfortable beds and breakfast was amazing.

Cons:

Nothing

2026-06-17 • via Nuitee
S
Sylvi • couple • no
10
2026-06-17 • via Nuitee
J
Joaquin • couple • es
7
2026-06-16 • via Nuitee
A
Arthur • couple • gb
10
Cheer comfort and great staff
Pros:

This unique hotel had luxury and hospitality of which not many other hotels can match…

Cons:

Nothing

2026-06-15 • via Nuitee
J
Jolanta • solo_traveller • pl
10
2026-06-15 • via Nuitee
E
Emma • couple • gb
10
Excellent comfortable hotel in an amazing location.
Pros:

The excellent location.

Cons:

Just a minor thing - you couldn’t see out of the windows as the were stain glass and couldn’t open.

2026-06-14 • via Nuitee
P
PEDRO • solo_traveller • es
9
Pros:

Ubicación, amplitud

Cons:

Colchón para mi gusto, blando.

2026-06-14 • via Nuitee
L
Lisa • couple • ie
3
Staff are rude
Pros:

Property was fine

Cons:

Staff were obnoxious

2026-06-14 • via Nuitee
J
Josefine • solo_traveller • se
8
2026-06-11 • via Nuitee
D
Donna • couple • gb
10
The staff were so friendly and helpful, the location is second to none and the food at the restaurants was outstanding.
Pros:

The location is outstanding.

Cons:

Nothing

2026-06-11 • via Nuitee
B
Barbara • couple • pl
9
Wrócę tutaj przy okazji kolejnej wizyty w Krakowie
Pros:

Bardzo miła obsługa, świetna lokalizacja, pyszne śniadanie. Pokój zadbany, urządzony w pięknym stylu. Łóżko bardzo wygodne

2026-06-10 • via Nuitee
I
Ian • couple • gb
9
Excellent place to stay in central Krakow
Pros:

Location was great staff great outdoor areas and restaurants. Unexpected gifts of wine and prosecco

Cons:

TV picture was not great and limited but not that important when you are on a weekend break!

2026-06-10 • via Nuitee
D
Daniel • couple • gb
10
2026-06-10 • via Nuitee
S
Sophie • couple • be
8
Pros:

De jacuzzi is heerlijk. Het personeel was heel vriendelijk! Leuk dat frisdrank inbegrepen was en er een fles prosecco op ons stond te wachten op de kamer.

Cons:

Het tapijt op de kamer was niet overal even hygiënisch.
We hadden ook wat nachtlawaai maar dat kan je natuurlijk verwachten op de Grote Markt van de stad. Niets wat oordopjes niet kunnen oplossen.
Het ontbijt was goed, maar wij misten net wat meer keuze.

2026-06-09 • via Nuitee
C
Carmen • couple • es
8
2026-06-09 • via Nuitee
P
peter • couple • gb
10
2026-06-09 • via Nuitee
D
Daniel • couple • gb
10
Excellent
Pros:

We loved it here, plan on returning very soon

2026-06-08 • via Nuitee
P
Pawel • extended_group • gb
10
2026-06-08 • via Nuitee