Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Nightclub
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Beautiful beach
Good food
Cons:
Slow service
High dinner prices

Categories

Cleanliness
8.99
Rooms are super clean and spacious, and the beach was always clean.
Service
8.26
While the staff is attentive, service can be slow and disorganized.
Location
9.3
Beachfront location, relaxing atmosphere amidst nature.
Room Quality
8.75
Rooms are nice, but some were tired compared to photos.
Amenities
8.78
Good amenities but some common areas seem run down.
Value for Money
7.74
Dinner pricing was excessive, leading to disappointment.
Food and Beverage
8.79
Food quality was good, but breakfast service could improve.
Overall Experience
8.96
A lovely stay with memorable experiences despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:39

Property Description

Island Paradise Getaway

Beachfront Relaxation: Enjoy the pristine beach just steps away from your room.

Delicious Dining: Indulge in a scrumptious American breakfast with a variety of options to start your day right.

Relaxation and Recreation: Unwind in the garden, take in the views from the terrace, or cool off in the outdoor pool. Plus, don't miss the communal area with hammocks for the ultimate relaxation experience.

Book now to experience the perfect blend of tranquility and luxury at Hotel Fenix Beach Cartagena.

Important information:

Please note Hotel Fenix Beach Cartagena will assist you coordinating the boat to the property for a surcharge of COP 50000 for the round trip per person.

The boat service is available from 10:30 to 16:00, please ask to schedule your most convenient time of departure and arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.7
Based on 2338 reviews
Cleanliness: 8.99
Service: 8.26
Location: 9.3
Room Quality: 8.75
Amenities: 8.78
Value for Money: 7.74
Food and Beverage: 8.79
Overall Experience: 8.96
D
Diana • couple • es
8
2026-05-08 • via Nuitee
Y
Yerica • couple • fr
10
¡Es una experiencia mágica!
Pros:

Fenix Beach es un lugar mágico y tranquilo. Me encantó mucho porque se puede descansar y disfrutar del Mar . Los trabajadores son muy amables y realizan un excelente trabajo; siempre están atentos y dispuestos a ayudar en todo.¡Gracias por todo!

2026-05-06 • via Nuitee
D
DiegoParra • solo_traveller • mx
7
Pros:

Las vistas

Cons:

La falta de mantenimiento de la habitacion yvlo sucio de la playa

2026-05-04 • via Nuitee
Y
Yohanna • couple • co
10
Descanso total
Pros:

El sitio lleno de color, la playa grande y privada dj en vivo, la comida muy rica y las habitaciones súper limpias

Cons:

La demora en la entrega de la habitación, la demora en entrega de alimentos tardaban mucho en los servicios.

2026-05-03 • via Nuitee
J
Julian • couple • co
9
Pros:

El alojamientos muy tranquilo

Cons:

Los precios de la carta han subido considerablemente

2026-05-02 • via Nuitee
L
Lina Marcela • solo_traveller • co
10
Maravilloso
Pros:

La comodidad de sus habitaciones y el servicio de su equipo.

Cons:

Nada

2026-05-01 • via Nuitee
A
Ana • solo_traveller • ar
8
Calidez y buena onda
Pros:

El ambiente natural de vegetación, los bungalows con privacidad, la ambientación artesanal, el tul sobre la cama. La clase de yoga. La comida fue típica y de buena calidad. Platos regionales buenos.

Cons:

La arena gris, el agua turbia.
La lentitud de los servicios en el restaurant (no en el desayuno)

2026-04-29 • via Nuitee
L
Lida • family_with_children • co
10
Pros:

Los paisajes y la vibra del personal

2026-04-29 • via Nuitee
M
Maria Elena • extended_group • pa
9
2026-04-29 • via Nuitee
C
Carlos • solo_traveller • co
10
2026-04-28 • via Nuitee
C
Caio • couple • br
10
Inesquecível
Pros:

O melhor hotel que j fiquei na vida. Toda a arquitetura alinhada a natureza é encantadora. Poder tomar banho com passarinho é algo mágico, quase como em um conto de fadas . A viagem para o praia começa já no embarque, um staff preparado e super atencioso nos leva em uma viagem encantadora para o destino. Quando chegamos somos muito bem recebidos por uma equipe atenciosa e muito gentil com um welcome drink.
As acomodações sao um show a parte. Uma estética selvagem mas muito confortável, com uma cama digna de realeza de cinto de fadas. O entardecer é lindo com o skyline de Cartagena, isso tudo aliado a uma comida espetacular e a drinks maravilhosos, tornam a experiência, única, exclusiva e inesquecível

Cons:

Fiquei apenas dois dias… queria ter ficado mais

2026-04-28 • via Nuitee
E
Escobar • solo_traveller • co
10
Pros:

Las playas y la atención del personal

Cons:

Todo fue bien

2026-04-27 • via Nuitee
M
Mariana • couple • fr
9
Pros:

Magnifique endroit, le restaurant est bon et rapide.

Cons:

Personnel un peu désorganisé et plus ou moins aimable selon qui on croise
Les revendeurs qui veulent nous vendre des bricoles aussi.

2026-04-25 • via Nuitee
C
clarisa maricel • couple • ar
7
2026-04-24 • via Nuitee
M
Miguel • couple • nl
6
2026-04-22 • via Nuitee
M
Matthieu • solo_traveller • fr
9
Pros:

Chouette hotel au calme. Le logement était super. Personnel attentionné toujours disponible. Bonne escale farniente.

Cons:

Présence de morceau de verres sur la plage. Pas agréable.
Musique un peu élevée la journée pour se reposer.
A la rigueur, service lent pour le repas.

2026-04-21 • via Nuitee
F
Florian • solo_traveller • fr
9
Pros:

Super bungalow loin du restaurant car il y avait de la musique le soir mais cette nuit la c'était super raisonnable
Il parait que le veille la musique était trop forte....
Dommage
Mais nous rien a dire

Cons:

Le petit déjeuner moyen

2026-04-20 • via Nuitee
A
Anyuly • couple • co
10
Pros:

El hotel muy bueno, buena atención y servicio, la habitación muy linda

2026-04-18 • via Nuitee
E
Eider • couple • co
10
2026-04-16 • via Nuitee
S
Sebastian • couple • co
10
Pros:

La privacidad

Cons:

Nos dijeron que había yoga y madrugamos para ir pero no habia

2026-04-16 • via Nuitee