Park Plaza Hotel

This hotel thinks that just because you book a room on a non-refundable rate that it means that they should be okay with accepting black mold that shoots out of your AC unit that is right over your head onto your pillows. They also think that it is okay to lie about the unit being brand new, when it is clearly very old. They also think that it’s okay to lie about accommodating me by switching me to another room when they told me they were fully booked and couldn’t accommodate me. When I continued to push and told them I couldn’t stay there and breathe that in, they then told me they would move someone else into the room that I was requesting to be removed from. I reiterated that they told me they were fully booked so how is that possible?! “Oh we will just put someone else in that room who hasn’t checked in yet” is what I was told. I told them I didn’t feel comfortable with them putting some other innocent guest in a room that clearly has health hazards. Clearly they do not care about the health and safety of their guests, nor do they care about morals or ethics. Do not stay here. The hotel reeks of mold and nut from the second you walk in the door, so it was no surprise that I found plenty of it in my room.

I just returned from a two night stay at this great, little, historic hotel! It’s not fancy, but my room was perfectly clean, and had lots of character! The hotel was charming! The staff was super helpful and friendly! The location in the heart of historic Winter Park is amazing! You can walk everywhere and there are many wonderful restaurants just around the corner! I can’t wait, to return!

LOW EXPECTATIONS. GREAT LOCATION.
I knew the hotel was old, have heard time and again that it needs better cleaning and some updating, along with better maintenance. So, knowing Id be only two nites, and did not want a car rental, I took a chance. (I stayed at The Alfond a few years ago, and loved it but the price is nearly double what Park Plaza charges. That was 3 years ago, their rates are likely higher today) So, for me it was a tradeoff decision- I will settle for a great location and a lower price (saved at least $100 per nite, vs Alfond). Not really fair to compare the two- The Alfond is gorgeous, a far classier place than Park Plaza. And it is about 3 blocks further from downtown, than Park Plaza.
Complaints on PP: I knew it was an old hotel and was OK with it being a little dated. But, I didnt like that some poor short cuts were taken re routine maintenance: ie., the ceramic tile in my bathroom: instead of replacing it, they painted over the tile, and it screams “cheap” and looks cheap. While my bed and linens were fine, and most surfaces in my room were clean, the room could use a deep cleaning: dirt in some corners, a little mold/mildew in bathroom. And, the headboard on bed!! My gosh, every review, almost, complains about the detached board and how it bangs against the wall- this was true in my room, too. Hire a handy man and fix these bad head boards!!
I must say staff was kind and helpful- they didnt have any hard copies of any newspapers (I wanted a Miami newspaper for my train ride). But otherwise, they were helpful ie., when I called each day for an ice bucket (no ice machines on floor) they were quick to deliver it to my room, on 2nd floor. They have a keurig coffee set up in lobby, open 24 hours. Convenient.
There is a step up to enter my tiny bathroom (which was big enuff for one small person), and this step up worried me, but I never tripped on it.
And so, overall, I give this an “OK” review, but better proceed with no High expectations…
(I might return again, for just 1-2 nites, due simply to its prime location.)

Excellent location, beautiful 100-year-old hotel

Lovely and ideally located property, eschews modern facilities for old world charm.

Came here for a last-minute weekend away and really enjoyed the place. Yes, it was old; yes, the bathroom was small, but we knew what to expect. It was very clean and comfortable. It has a perfect location. We walked from the Amtrak station and walked everywhere we went. No need for a car. Overall, a nice classic hotel.

Parking was horrible. You must pay for private parking. There almost no parking on the street available.

Staff was extremely courteous and. Helpful. The facilty is what you would expect for a 1920s facility.Bathroom was tiny, no fan and a threshhold at about 6'2" which resulted in an abrasion on my scalp given my 6'4" height. Shouldn't have to duck. No restaurant in spite of promise on website.Generally disappointing at $215 per night. If you are looking for quaint, fine, comfort not so much.

Very old property and needs big time restoration and updates.

Quaint historic hotel for "old time" experience. Antique Brass mesh door leads to an enjoyable elevator ride to the 2nd floor. Experience the amazing balcony views of the street below. Watch your set on the old wood.

Shopping and restaurant options were great.
Parking right behind the hotel but a little expensive at $20.00 per night and had to be out of the lot by 10:00 AM

Location, location.

For a 100 year old property it was just as expected.

Park Plaza is a darling B&B style hotel just a short walk to virtually everything in Winter Park. The hotel staff was lovely and extremely helpful.

No hot water!!!!!

The hotel history and charm

I was staying in the area and there were some more modern accommodations. I really like this aesthetics when I was researching online of Park Plaza.
It was like stepping back in time to an Old English residence.

This is an older property, so the rooms reflect that. But, overall, it was a fun and unique place to stay.

Wonderfully old historic hotel - elevator was amazing by the way! Staff was very friendly and helpful when asked questions. Would definitely go back again.

Very kind staff, really old fashioned and historical if you are into that! Checking in and out was really quick! Great breakfast place called keke's right down the road as well, huge portions.