Archipelagos Hotel

Hotels
Independent
8.6 (82 reviews)
68, Stamathioudaki Street & Od. Eliti 2, Rethymno, Crete Island, 74100 , Rethymno , GR

Facilities

Health or beauty spa nearby
Proposal/romance packages available
Express check-out
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Concierge service
See all facilities

Review Highlights

Pros:
Spacious rooms
Variety of breakfast items
Cons:
Poor cleanliness
Inadequate fitness room

Categories

Cleanliness
7.89
Issues with rusty taps, mouldy showers, and wonky bathroom fittings were mentioned.
Service
9.36
Reception staff were described as friendly and helpful.
Location
9.2
The hotel is well-located, close enough to Rethymno centre for convenience but far enough for peace.
Room Quality
8.35
Rooms are fairly modern but lacked attention to detail.
Amenities
7.88
Fitness room is below standard, and pool bar has limited hours.
Value for Money
8.34
Some aspects felt below expectations for a 4 star hotel, affecting perceived value.
Food and Beverage
8.89
Breakfast variety was great, but coffee quality was poor.
Overall Experience
8.86
A great stay with significant potential for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:56

Property Description

Escape to the breathtaking Archipelagos Hotel, where coastal luxury meets modern comfort in Rethymno.

Recreational Delights
Dive into relaxation with our seasonal outdoor pool or unwind on our spacious terrace surrounded by beautiful gardens. For those seeking adventure, enjoy the stunning local scenery and nearby cultural attractions.

Dining & Refreshments
Savor delicious meals in our on-site restaurant or grab a quick snack at our café. Wind down at the bar/lounge or poolside bar with your favorite drink while enjoying the vibrant atmosphere.

Comfort & Convenience
Our 74 beautifully appointed rooms feature air conditioning, Smart TVs, and furnished balconies, ensuring a comfortable stay. With complimentary Wi-Fi, express check-in, and laundry services, we provide everything you need for a hassle-free getaway.

Discover the charm of Rethymno—book your stay at Archipelagos Hotel today!

Important information:

  • Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from April to November.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Property Policies

  • Pets

    Pets not allowed

  • General

    Cashless transactions are available

  • Covid

    Free onsite COVID-19 testing (PCR) is available

  • General

    Professional property host/manager

Location

Guest Reviews

8.6
Based on 82 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.2
Room Quality: 8.35
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 8.86
גואטה family_with_children il
1
מאכזב
Pros:

הנוף לים

Cons:

רציתי לשתף בחוויה המאכזבת שלנו מהמלון, בתקווה שאחרים יוכלו לקבל החלטה מושכלת.

אנחנו מטיילים בעולם כבר למעלה מעשור, ובכל השנים האלה מעולם לא נתקלנו בצוות כל כך לא שירותי ולא מסביר פנים. לאורך כל השהות הרגשנו שאנחנו פשוט לא רצויים. רוב אנשי הצוות הסתובבו עם פנים חמוצות, כל בקשה נענתה בחוסר סבלנות, והיחס היה רחוק מלהיות אדיב או מכבד.

המלון כלל לא מותאם למשפחות עם ילדים. שיא החוויה היה כאשר בשעת לילה מנהל המלון פתח את דלת החדר של הילדים באמצעות המפתח שברשותו, ללא דפיקה וללא המתנה שיפתחו לו. הוא נכנס לחדר והחל לצעוק על שני ילדים בני 12 ו-14, ואף איים שיזמין משטרה אם לא יהיו בשקט. מעבר לכך שמדובר בהתנהגות לא ראויה, זו הייתה חדירה חמורה לפרטיות שהשאירה אותנו בהלם.

גם בארוחת הבוקר השירות היה מאכזב. בעמדת הכנת הביצים העובדות פשוט התעלמו מהאורחים. כשפנינו אליהן בבקשה להכין ביצים, נענינו בתגובה: “תאכלו מה שיש”. זו אינה רמת השירות שמצפים לקבל במלון.

כדי להחמיר את המצב, ביומיים האחרונים לשהות כלל לא היו מים חמים במקלחת, מה שפגע משמעותית בנוחות שלנו.

לצערנו, זו הייתה אחת מחוויות האירוח הגרועות ביותר שחווינו. לא נחזור למלון הזה, ואנחנו לא ממליצים עליו כלל, במיוחד למשפחות עם ילדים. מבחינתנו, יש הרבה מקומות אחרים שבהם יודעים לכבד את האורחים ולתת שירות ברמה הראויה.

2026-07-16 via Nuitee
R
Robert family_with_children ca
10
Everything was fantastic,
Pros:

Loved the hotel and staff and room and location

Cons:

Nothing

2026-07-16 via Nuitee
N
Nordine solo_traveller ch
8
2026-07-16 via Nuitee
L
Lorenzo family_with_children it
8
2026-07-15 via Nuitee
H
Hichem couple fr
10
Incroyable
Pros:

Tout était parfait : le petit déjeuner, la piscine, la chambre avec vue sur la mer, le personnel était adorable, le directeur Stelio. Nous avons passés des vacances magnifiques

2026-07-14 via Nuitee
L
Loni family_with_children tr
9
Pros:

Kahvaltı çeşitleri yeterliydi. Restoran ferahtı. Otelin konumu oldukça iyidi.

2026-07-13 via Nuitee
J
Janniche couple no
9
Pros:

Fantastisk personale over heile linja. Det var reint og fint. Beliggenheten var ypperlig og hadde ei lita strand rett nedfor hotellet som var veldig kjekk. Basseng området på hotellet var veldig kjekt å bruke med bar og god mat. Gamlebyen var utrulig flott og det var flotte strender. Her reiser vi gjerne igjen

2026-07-12 via Nuitee
D
Dorka family_with_children hu
10
Kellemes es tartalmas pihenés
Pros:

Csodalatos hat napot toltottunk el a szallodaban! Minden csodas volt a szoba a szemelyzet! Minden nap gyonyoruen kitakaritottak! A medence homerseklete nagyon jo volt! A reggeli boseges volt es minden nap volt valami valtozas! Nagyon ajanjluk a helyet!

Cons:

Nincs ilyen!

2026-07-11 via Nuitee
L
Léa couple ch
10
2026-07-10 via Nuitee
N
Nicole family_with_children ch
7
Pros:

Belle vue sur la mer, buffet du petit déjeuner bien fourni, personnel agréable, bonne literie.

Cons:

Un peu loin du centre-ville à pied, mais faisable , logés au 8eme étage, beaucoup d’escaliers…

2026-07-10 via Nuitee
D
Daniel family_with_children pl
10
Było świetnie! Polecamy
Pros:

Czysto piękny widok dobre śniadania

Cons:

Dość daleko do miasta

2026-07-09 via Nuitee
R
ruth couple gb
10
Lovely, clean, friendly hotel. Breakfast was really good 😊
Pros:

Really lovely hotel. The staff were very friendly and the owner was such a lovely man. Really helpful
The hotel was really clean and the breakfast was brilliant

Cons:

Nothing. It was all good

2026-07-09 via Nuitee
C
Carla couple be
7
Pros:

Uitzicht en kamer

Cons:

Ontbijt

2026-07-09 via Nuitee
J
Jin family_with_children cn
9
I like this hotel, great location to old town, a natural swimming pool infront of the hotel, and the hotel pool itself i
Pros:

good location, good facility

2026-07-06 via Nuitee
S
Sabrina couple de
7
2026-07-06 via Nuitee
J
Julien solo_traveller fr
8
Pros:

Une superbe vue, la propreté de la chambre, le petit déjeuner varié

Cons:

Prendre 3 ascenseurs pour accéder a notre chambre

2026-07-02 via Nuitee
S
stella couple au
10
Great time
Pros:

We had a pool off our room we had a great stay breakfast was wonderful

2026-07-02 via Nuitee
A
andre-jean family_with_children fr
10
SUPER!
Pros:

gentillesse du personnel, petit-déjeuner varié, chambre agréable, vue, côté aéré de l'architecture

Cons:

Tout était parfait

2026-07-02 via Nuitee
M
Mircea family_with_children ie
10
2026-07-01 via Nuitee
F
Farah extended_group gb
10
Overall, we had a wonderful stay, and the exceptional hospitality, comfortable accommodation, and great location made it
Pros:

The hotel was absolutely perfect. Mr. Stelios, the manager and all of the staff were exceptional, I genuinely couldn't fault them. Everyone was incredibly friendly, welcoming, and accommodating. They even kindly drove us to the bus station because we had suitcases, which was such a thoughtful gesture.

The hotel itself was spotless, spacious and well equipped. Our room included a fridge, hob, and basic kitchen facilities with all the essential cooking equipment. Although there wasn't a microwave, we had everything else we needed. The air conditioning worked brilliantly, which made our stay even more comfortable.

There were two swimming pools available. We personally preferred the smaller, more secluded pool, which was 1.40m deep, while the main pool was larger and around 1.60m deep.

The included breakfast was also very good, offering a nice variety each morning. The hotel was peaceful and quiet, yet conveniently located just a 10–15 minute walk from the beautiful old town of Rethymno.

Overall, we had a fantastic stay and would happily return. I would highly recommend this hotel to anyone visiting the area.

Cons:

The breakfast was very enjoyable overall, although the options for vegetarians were somewhat limited, and there were no halal meat options available. It would have been great to see alternatives such as vegetarian or halal sausages included in the selection.
That said, the variety of vegetables and fresh fruit was excellent, with plenty of healthy choices available each morning. I also loved that they offered many traditional Greek and Cretan breakfast dishes, which gave a nice local touch and allowed guests to experience the regional cuisine.

2026-07-01 via Nuitee