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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Family rooms
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Lift / Elevator
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Safety deposit box
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Tour desk
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Non-smoking throughout
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Staff adhere to local safety protocols
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Hand sanitizer in guest room and key areas
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Front desk (limited hours)
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Free wired internet
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Internet access
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Housekeeping on request
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Property Description
Luxury Beachfront Hotel with Stunning Ocean Views
Exquisite Rooms and Suites
Indulge in comfort with rooms featuring cable TV, minibar, and air conditioning. Upgrade to a Suite for a private balcony with breathtaking Caribbean Ocean views.
Culinary Delights
Start your day with a buffet breakfast of exotic fruits and homemade bread. Enjoy regional and international dishes in the evening at our on-site restaurant, paired with a wide selection of cocktails.
Convenient Location
Located just steps away from the tropical San Andres Beaches, a short walk from the city center, and a quick drive from the Airport.
Book now to experience a luxurious beachfront stay at Hotel Portobelo Convention Center!
Please note breakfast is served between 07:30 hrs and 10:00 hrs.Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
No parking available.
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
Children from 3 years old to 10 years old stay for COP 140,000 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
The location is outstanding! Nearby the center of the city and across the street from the main beach. Do everything by walking!
Did not have hot water in the shower as in most part of the island.
The check in is way to late. 4pm non standard
Location
N/A
Es un lugar muy deteriorado con cucarachas para el precio de $100 dolares por noche no lo recomiendo
Bom para começar desde o 1 dia tivemos problema com o quarto, chegamos la o cheiro estava super forte uma mistura de mofo com produto de limpeza, piso do quarto sujo e com vasamento no box e p completar do nada a central de ar pifa. Ai trocamos de quarto bem depois de tanto relatar que o quarto estava ruim. Chegando no quarto novo as pessoas da limpeza simplesmente nao limpavam o quarto direito. A agua do chuveiro e da pia fedia e tinha gosto ruim. O que me ajudou foram 3 moças maravilhosas, duas que trabalhavam na recepção e uma com tranças no cabelo que super me ajudou e entendeu o que eu estava passando ate falei que a unica coisa que eu iria elogiar foram elas 3. Observação o CAFÉ da manhão um dos piores q ja comi meu Deus, nao tinha opção e sabor e sem contar as atendentes que mal acabavamos de comer tiravam os pratos praticamente da nossa mão. Algum bem mal educados. E reclamei porque pagamos caro e o valor não bate com a qualidade desse hotel. Somente porque fica proximo a praia mais com certeza devem ter hoteis do mesmo preço ou menors que vala mais a pena. Lembrando que eu relatei absolutamente tudo para todos da recepção.
Just across the street you will have the best coralline white beach at the Caribbean. Excellent for swimming, diving, snorkling or just relaxing with a cold Colombian beer in your hands. Excellent prices. With the same money you have to spend in North American or Europe daily you can stay 3 or 4 days in San Andres Island.
Location
Facilities poorly conserved, elevator was damaged, rooms with bad smell and no window opening, old installation.
Good bedroom size with air-conditioning
Bathroom: The shower drain couldn't cope with the amount of water coming out of the shower and flooded the bathroom in seconds.
Breakfast poor, with limited options and without self-service.
People not very friendly and pacient.
The breakfast was really good
The bathroom it’s really small , the bed was not confortable
Towels for the beach will add convenience
The location, near to the beach
Very dusty, probably not renovated for 50 years.
The lime was falling from the walls, the safe was broken, no water bottle in the room..., everything very outdated. Exaggerated price for the conditions offered!
They change my room when I feel uncomfortable in my fist assignment, I appreciate the effort and the care for the customer.
No Wi-Fi in the room
Nothing
They called the cops on me and accused me of smoking in the room and they wouldn’t let me leave without a bribe for the police
Staff was so nice amazing people . Free Breakfast on Boardwalk every morning was a great treat steps from Ocean and all the boardwalk
Room was Spring break hotel Fort Lauderdale 1985 . NO WIFI Dated old moldy room yet with a balcony on the Ocean
The rooms need to be updated . They switched us to their other Hotel on Ave of Americas which was Spectacular and was brand brand new with Amazing shower and WIFI All I can say the staff was amazing and accommodated us and even did all work to switch us to their sister hotel
Nice staff.
There is a lot of noise all night ong, the taxi drivers park the cars near to the hotel an put loud music during the entire night every single day. I was there to compete in a triathlon event and wasn't able to sleep during my stay. It is a shame becaise the hotel doesn't care about it.
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