Citizen Hotel

Hotels
8.7 (1928 reviews)
No. 80 , Section 1, Jinshan South Road , Taipei , tw

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Noise issues
Limited toiletries

Categories

Cleanliness
8.68
General consensus on cleanliness is positive, although some mentions of noise and lack of water indicate areas for improvement.
Service
9.05
Staff are frequently described as friendly and helpful, indicating a high level of service.
Location
8.99
Multiple reviews praise the convenient location close to MRT stations.
Room Quality
8.44
Rooms are generally comfortable and clean, but sound insulation has been pointed out as a concern.
Amenities
8.57
Basic amenities are present, but some guests noted the absence of bottled water and toiletries.
Value for Money
8.33
Some guests felt the value may not match the price, especially with limited breakfast options.
Food and Beverage
8.68
Breakfast is often highlighted positively, though some guests have suggested more variety.
Overall Experience
8.85
Overall experience is positive, with guests indicating they would choose to stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 18:43

Property Description

Convenient Location
Situated near Ren Ai Road in Taipei, Citizen Hotel is just a stone's throw away from Shida Night Market and Taipei Main Metro Station, making it an ideal choice for travelers looking to immerse themselves in the vibrant local scene.

Comfortable Accommodation
The air-conditioned rooms at Citizen Hotel are designed to provide utmost comfort with amenities such as cable TV, tea/coffee making facilities, and free Wi-Fi access. The 24-hour front desk is always ready to assist with tour arrangements and car rentals, ensuring a seamless stay for guests.

Explore Taipei with Ease
With Yongkang Street, National Chiang Kai-shek Memorial Hall, and Shida Night Market within walking distance, Citizen Hotel offers easy access to some of Taipei's top attractions. Plus, the proximity to Dongmen Station and Taoyuan International Airport adds to the convenience of exploring the city. Book your stay at Citizen Hotel now for a memorable Taipei experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TPE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for TWD 1,000 per person per night when using an existing bed.
    People no matter the age stay for TWD 1,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1928 reviews
Cleanliness: 8.68
Service: 9.05
Location: 8.99
Room Quality: 8.44
Amenities: 8.57
Value for Money: 8.33
Food and Beverage: 8.68
Overall Experience: 8.85
J
j family_with_children be
10
Pros:

Super lekker ontbijt met veel variatie

Cons:

Geen verwarming in de badkamer

2026-03-13 via Nuitee
詩虹 family_with_children tw
10
Pros:

房間明亮乾淨,早餐好吃,已經住過第二回,下次來臺北還會想繼續住。

2026-03-12 via Nuitee
L
Luzie couple de
9
Sehr guter Ort, um von dort aus Taipei zu erkunden
Pros:

Die Betten, das Bad, alles sehr komfortabel. Gut gelegen für Besichtigungen. Eher ruhigere Gegend.

Cons:

Ein bisschen mehr Platz zum Ablegen/Aufhängen der Kleider wäre gut gewesen

2026-03-10 via Nuitee
T
TING JUI family_with_children tw
8
離東門站步行有一小段路,沿途因為是東門市場附近,人行道並不寬敞,拖行李行動會有點不便。空間還算舒適,只是床鋪再硬一點可能比較適合家人。
Pros:

早餐簡單但每天會換菜色,用餐座位不是很多要挑一下時段去。室內空間還算寬敞。浴室的蓮蓬頭很舒服。

Cons:

雖然知道幼兒是不用多加費用的,但是備品如浴巾毛巾沒有算小孩的份,覺得有點不被尊重。(日本的飯店都會算小孩的備品,還會送小孩盥洗用品和玩具,儘管帶一個小孩的房費不用另外加價)

2026-03-09 via Nuitee
family_with_children cn
9
2026-03-09 via Nuitee
F
Fu lin solo_traveller tw
10
2026-03-08 via Nuitee
家安 couple tw
10
Pros:

地點好,且房間安靜,櫃檯服務親切,會再回訪

Cons:

洗衣機只有一台,想洗衣服要早點,房內衣架只有兩隻能取出,有些可惜

2026-03-07 via Nuitee
誌耕 couple tw
10
2026-03-07 via Nuitee
之茵 couple tw
10
2026-03-07 via Nuitee
Y
YT Ni family_with_children tw
9
2026-03-06 via Nuitee
俊叡 couple tw
9
2026-03-06 via Nuitee
H
H-j family_with_children tw
8
2026-03-05 via Nuitee
L
Lingjen couple tw
7
2026-03-05 via Nuitee
文泉 solo_traveller tw
8
2026-03-04 via Nuitee
志峰 solo_traveller tw
8
2026-03-03 via Nuitee
C
Ching Chang solo_traveller tw
7
Good !
2026-03-02 via Nuitee
君彥 solo_traveller tw
10
2026-03-02 via Nuitee
T
Ta solo_traveller us
10
2026-03-01 via Nuitee
J
Justin extended_group us
9
Pros:

Staff was very nice, parking lot attendant was very nice and attentive

2026-03-01 via Nuitee
茂清 family_with_children tw
9
2026-02-28 via Nuitee