Citizen Hotel

Hotels
8.7 (1940 reviews)
No. 80 , Section 1, Jinshan South Road , Taipei , tw

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Noise issues
Limited toiletries

Categories

Cleanliness
8.68
General consensus on cleanliness is positive, although some mentions of noise and lack of water indicate areas for improvement.
Service
9.05
Staff are frequently described as friendly and helpful, indicating a high level of service.
Location
8.99
Multiple reviews praise the convenient location close to MRT stations.
Room Quality
8.44
Rooms are generally comfortable and clean, but sound insulation has been pointed out as a concern.
Amenities
8.57
Basic amenities are present, but some guests noted the absence of bottled water and toiletries.
Value for Money
8.33
Some guests felt the value may not match the price, especially with limited breakfast options.
Food and Beverage
8.68
Breakfast is often highlighted positively, though some guests have suggested more variety.
Overall Experience
8.85
Overall experience is positive, with guests indicating they would choose to stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 18:43

Property Description

Convenient Location
Situated near Ren Ai Road in Taipei, Citizen Hotel is just a stone's throw away from Shida Night Market and Taipei Main Metro Station, making it an ideal choice for travelers looking to immerse themselves in the vibrant local scene.

Comfortable Accommodation
The air-conditioned rooms at Citizen Hotel are designed to provide utmost comfort with amenities such as cable TV, tea/coffee making facilities, and free Wi-Fi access. The 24-hour front desk is always ready to assist with tour arrangements and car rentals, ensuring a seamless stay for guests.

Explore Taipei with Ease
With Yongkang Street, National Chiang Kai-shek Memorial Hall, and Shida Night Market within walking distance, Citizen Hotel offers easy access to some of Taipei's top attractions. Plus, the proximity to Dongmen Station and Taoyuan International Airport adds to the convenience of exploring the city. Book your stay at Citizen Hotel now for a memorable Taipei experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TPE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for TWD 1,000 per person per night when using an existing bed.
    People no matter the age stay for TWD 1,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1940 reviews
Cleanliness: 8.68
Service: 9.05
Location: 8.99
Room Quality: 8.44
Amenities: 8.57
Value for Money: 8.33
Food and Beverage: 8.68
Overall Experience: 8.85
麗雲 • couple • tw
10
很棒
Pros:

乾淨、安靜

2026-04-11 • via Nuitee
• couple • nz
9
2026-04-11 • via Nuitee
A
Alex • solo_traveller • tw
10
Pros:

台北出差，基本上是首選

2026-04-10 • via Nuitee
雪芳 • couple • tw
8
2026-04-10 • via Nuitee
志偉 • couple • tw
8
Pros:

乾淨

Cons:

房間有點小

2026-04-09 • via Nuitee
沛珊 • couple • tw
10
2026-04-07 • via Nuitee
淑雯 • couple • tw
8
Pros:

東門捷運站走5-8分鐘就可以到，還算方便。
房間不大，但很乾淨舒適，該有的都有。

Cons:

隔音稍微差了點

2026-04-06 • via Nuitee
C
Chun Hung • family_with_children • tw
10
Pros:

早餐好吃，有第四台

Cons:

整體都不錯

2026-04-06 • via Nuitee
童 • family_with_children • tw
8
Pros:

溫馨，小而美

Cons:

停車位數量有限，要提早入住才有機會，車位無法保留。

2026-04-06 • via Nuitee
W
Wanting • family_with_children • tw
9
2026-04-06 • via Nuitee
N
Nandini • family_with_children • au
8
Affordable Short Stay
Pros:

Great location and amazing facilities. Clean and fairly comfortable. Beautiful koi fish pond at the front. Staff speak enough English for foreign visitors to have a comfortable check-in.

Cons:

Noise cancellation wasn't great, had a weird damp-y smell and cigarette marks (dated), facilities were limited.

2026-04-06 • via Nuitee
S
Shu Han • couple • tw
10
Pros:

位置方便，附停車場

Cons:

無

2026-04-05 • via Nuitee
Y
Ying Jui • couple • tw
10
Pros:

服務人員態度非常好，早餐好吃，停車方便。

2026-04-04 • via Nuitee
政庭 • couple • tw
10
2026-04-03 • via Nuitee
C
Cameron • solo_traveller • au
9
The Citizen hotel is fantastic value with wonderful rooms and helpful staff.
Pros:

The service is is super helpful, rooms are lovely and the beds are very comfortable.

Cons:

Everything was fantastic.

2026-04-03 • via Nuitee
E
Egidijus • family_with_children • lt
10
Pros:

Nice cosy hotel. Friendly personnel. Good breakfast.

2026-04-03 • via Nuitee
D
Daisuke • extended_group • jp
9
Pros:

服務非常好

2026-04-02 • via Nuitee
C
Chun ying • family_with_children • tw
10
Pros:

位置，公車捷運都方便
早餐，種類豐富且勤補
電視，有線頻道選擇多
水壓大，還有免治馬桶，廁所管路無異位

Cons:

雖然禁菸，但逃生門一關之後走廊就菸味重

2026-04-02 • via Nuitee
渭天 • family_with_children • tw
10
Pros:

地點很好，離捷運紅線橘線近，要到哪都方便

2026-04-02 • via Nuitee
M
Ming Jhen • couple • tw
8
2026-04-01 • via Nuitee