Citizen Hotel

Hotels
8.7 (1892 reviews)
No. 80 , Section 1, Jinshan South Road , Taipei , tw

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Noise issues
Limited toiletries

Categories

Cleanliness
8.68
General consensus on cleanliness is positive, although some mentions of noise and lack of water indicate areas for improvement.
Service
9.05
Staff are frequently described as friendly and helpful, indicating a high level of service.
Location
8.99
Multiple reviews praise the convenient location close to MRT stations.
Room Quality
8.44
Rooms are generally comfortable and clean, but sound insulation has been pointed out as a concern.
Amenities
8.57
Basic amenities are present, but some guests noted the absence of bottled water and toiletries.
Value for Money
8.33
Some guests felt the value may not match the price, especially with limited breakfast options.
Food and Beverage
8.68
Breakfast is often highlighted positively, though some guests have suggested more variety.
Overall Experience
8.85
Overall experience is positive, with guests indicating they would choose to stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 18:43

Property Description

Convenient Location
Situated near Ren Ai Road in Taipei, Citizen Hotel is just a stone's throw away from Shida Night Market and Taipei Main Metro Station, making it an ideal choice for travelers looking to immerse themselves in the vibrant local scene.

Comfortable Accommodation
The air-conditioned rooms at Citizen Hotel are designed to provide utmost comfort with amenities such as cable TV, tea/coffee making facilities, and free Wi-Fi access. The 24-hour front desk is always ready to assist with tour arrangements and car rentals, ensuring a seamless stay for guests.

Explore Taipei with Ease
With Yongkang Street, National Chiang Kai-shek Memorial Hall, and Shida Night Market within walking distance, Citizen Hotel offers easy access to some of Taipei's top attractions. Plus, the proximity to Dongmen Station and Taoyuan International Airport adds to the convenience of exploring the city. Book your stay at Citizen Hotel now for a memorable Taipei experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TPE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for TWD 1,000 per person per night when using an existing bed.
    People no matter the age stay for TWD 1,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1892 reviews
Cleanliness: 8.68
Service: 9.05
Location: 8.99
Room Quality: 8.44
Amenities: 8.57
Value for Money: 8.33
Food and Beverage: 8.68
Overall Experience: 8.85
H
H-j • solo_traveller • tw
9
2026-02-13 • via Nuitee
亮瀠 • couple • tw
8
房間乾淨隔音好，早餐還蠻豐富的
Pros:

房間乾淨隔音好

Cons:

沒有

2026-02-13 • via Nuitee
W
Wei-Kai • solo_traveller • tw
9
2026-02-08 • via Nuitee
明祥 • family_with_children • tw
8
Pros:

地理位置

2026-01-28 • via Nuitee
Y
YAN-LING • extended_group • tw
7
Pros:

房間舒適明亮

Cons:

早餐較簡易

2026-01-26 • via Nuitee
M
Manabu • solo_traveller • jp
10
また利用したいです．
Pros:

広い部屋で満足しました．ウォシュレットがあったのが最高です．とても快適なホテルでした．

2026-01-26 • via Nuitee
子萱 • solo_traveller • tw
10
2026-01-25 • via Nuitee
S
SIOU YAN • couple • tw
9
房間乾淨很不錯
Pros:

早餐選擇不多，但足以吃飽
服務人員很勤補食材，不會有看到空容器的時候，這點做得超棒

Cons:

隔音較差一點

2026-01-24 • via Nuitee
千千 • family_with_children • tw
10
Pros:

服務品質好，早餐多樣化，值得推薦

2026-01-23 • via Nuitee
M
Minh • couple • us
8
Pros:

Location was 7 minutes walk from MRT. Breakfast was ok. Shower is separate and with dry bathroom.

Cons:

The room is a little small.

2026-01-22 • via Nuitee
A
Ajdari • couple • fr
8
2026-01-22 • via Nuitee
C
Concepcion • solo_traveller • es
9
Pros:

Está súper limpio y todo el mobiliario muy nuevo. Es muy confortable y un tamaño adecuado la habitación. Personal muy atento y muy buen desayuno. Lo recomiendo cien por cien, no te decepcionará

Cons:

Hay que hacer un depósito que no es devuelto hasta que pasen cuatro semanas

2026-01-22 • via Nuitee
Y
Young • couple • us
9
Pros:

Very good and varied each day! It was great to start our day off with warm, delicious food!

2026-01-21 • via Nuitee
J
Joseph • solo_traveller • us
10
Staff are friendly and helpful. Enjoyed my stay!
Pros:

Breakfast variety is great!

Cons:

None

2026-01-20 • via Nuitee
M
Meng Chun • extended_group • tw
8
2026-01-20 • via Nuitee
雪惠 • solo_traveller • tw
7
空間不是很大的飯店，CP值偏低。
Pros:

日本製的泡泡洗手乳。

Cons:

不喜歡代客停車的服務。

2026-01-20 • via Nuitee
N
Niann Ting • couple • us
8
Pros:

早餐很好，水果很豐盛。

Cons:

做太多休息的客人

2026-01-20 • via Nuitee
茂清 • family_with_children • tw
8
2026-01-20 • via Nuitee
A
Aileen • family_with_children • gb
9
Great comfortable stay
Pros:

Very comfortable room. Fabulous shower with great pressure. A/C worked well. Kettle with tea and coffee. Staff friendly and helpful.
Great breakfast selection.

Cons:

Not a huge choice of sit in restaurants around the hotel, and those there were needed to be booked. But hey, it's Taipea and public transport is so cheap and efficient so it's easy to reach other areas and the fabulous food markets.

2026-01-20 • via Nuitee
友銓 • solo_traveller • tw
10
2026-01-19 • via Nuitee