Children allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Luggage storage
Non-smoking throughout
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Organized amenities
Cons:
Cleanliness issues
Deteriorated room conditions

Categories

Cleanliness
7.1
Review mentions dirty conditions, cockroaches, and deteriorated items.
Service
10
Generally positive feedback about the staff, with notable mentions of Marleny's excellent service.
Location
10
Frequent mentions of the hotel’s great proximity to key sites.
Room Quality
8.1
Review notes issues with room conditions, such as old blankets and a precarious bed.
Amenities
10
Positive notes on efficient use of kitchen and overall organization.
Value for Money
10
Generally viewed as a good deal given the location and service.
Food and Beverage
9.6
Not explicitly mentioned in reviews, assumed to be adequate.
Overall Experience
9.6
Overall sentiment is mixed; positive experiences overshadowed by significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:22

Property Description

Stunning Self-Catering Accommodations
Located in Pereira, San Juan Del Lago offers a comfortable stay with free WiFi access. The apartments feature a cozy seating area with a sofa, perfect for relaxation after a long day of exploring the city. The private bathrooms come stocked with complimentary toiletries for your convenience.

Convenient Amenities
Enjoy the convenience of luggage storage and free parking during your stay at San Juan Del Lago. Need a caffeine boost? Coffee is readily available throughout the day, ensuring you stay energized for your adventures in Pereira.

Ideal Location
Situated just 10 minutes from Matecaña International Airport, our hotel is also conveniently located near popular attractions such as the Lucy Tejada cultural center and Megabus station. Explore Pereira with ease from San Juan Del Lago.

Ready to experience comfort and convenience in Pereira? Book your stay at San Juan Del Lago now!

Important information:

Please note that the property does not offer cleaning services on Sunday.Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PEI

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.3
Based on 64 reviews
Cleanliness: 7.1
Service: 10
Location: 10
Room Quality: 8.1
Amenities: 10
Value for Money: 10
Food and Beverage: 9.6
Overall Experience: 9.6
G
Gloria • solo_traveller • gp
9
Pros:

Muy bien yo regreso…

2026-01-30 • via Nuitee
Z
Zapata Henao • solo_traveller • co
10
Pros:

La ventana en la habitación y el cable, la cama super cómoda, lo amé!!!!.

Cons:

Todo estuvo maravilloso

2026-01-12 • via Nuitee
A
Adriana • family_with_children • co
8
Pros:

Está bien ubicado, Gloria y Don Miguel son excelentes personas, siempre prestos a ayudar, tuve un inconveniente y me brindaron todo su apoyo y colaboración.

Cons:

La persona del aseo es poco servicial. Los utensilios de aseo deberían ser mejorados.

2026-01-11 • via Nuitee
M
Milton • solo_traveller • us
7
2026-01-07 • via Nuitee
G
Gloria • couple • gp
10
Très bien
Pros:

La proximité de tout…
Le service et réactivité de responsables 👌

Cons:

Tout était parfait

2026-01-01 • via Nuitee
M
Maritza • family_with_children • co
10
Pros:

Las inscripciones

Cons:

Ubicación

2025-12-24 • via Nuitee
S
Stefany • family_with_children • co
9
Pros:

Todo muy organizado

Cons:

Pocas camas para las personas que nos íbamos a quedar

2025-12-15 • via Nuitee
A
alex f • extended_group • co
9
Pros:

Muy central fácil de llegar

2025-12-12 • via Nuitee
M
Morocho • family_with_children • ec
10
Pros:

Ubicación

Cons:

Todo bien

2025-12-10 • via Nuitee
A
andres • family_with_children • co
1
Decepción total
Pros:

Lo busqué por la puntuación pero definitivamente decepcionante

Cons:

Estaba sucio, había cucarachas entrando, los elementos muy deteriorados, nos sentamos en la cama y parecía que se iba a romper, las cobijas muy viejas. Le envié fotos a la anfitriona para que no quedara solo en palabras. Tengo soporte de todo. La señora fue amable. Por respeto a ella no voy a compartir las fotos

2025-12-10 • via Nuitee
G
Guillermo • couple • co
9
Súper 👍🏻
Pros:

Excelente ubicación, muy cerca de todo. Se podía usar la cocina, aunque yo no la usé.

Cons:

Todo estuvo bien 👍🏻

2025-11-29 • via Nuitee
M
Maritza • couple • co
6
Cons:

Mucho ruido de los apartamentos de abajo

2025-11-24 • via Nuitee
O
oviedo • couple • co
10
2025-10-14 • via Nuitee
D
Diana Marcela • extended_group • co
10
2025-10-11 • via Nuitee
D
Diana Marcela • extended_group • co
10
2025-10-11 • via Nuitee
C
carolina • extended_group • co
9
2025-10-02 • via Nuitee
D
Diana Marcela • extended_group • co
10
2025-09-19 • via Nuitee
D
Diana Marcela • extended_group • co
10
2025-09-12 • via Nuitee
D
Diana Marcela • extended_group • co
10
2025-09-12 • via Nuitee
J
Jaimes Jaime • couple • co
10
Viaje de capacitación
Pros:

La atención de la señora Marleny, la ubicación del hotel, las instalaciones, la habitación, la limpieza, facilidad para entrar y salir.

2025-09-07 • via Nuitee