Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Variety of food options
Cons:
Cleanliness issues noted
Rooms with no windows

Categories

Cleanliness
7.34
Some noted cleanliness issues in rooms; general sentiment suggests it was acceptable but not exceptional.
Service
8.81
Guests consistently praised the staff for being friendly and accommodating.
Location
8.85
The location is highlighted as convenient and close to attractions.
Room Quality
7.8
Rooms were described as comfortable, although some had issues like no windows.
Amenities
8.33
Amenities like breakfast received positive remarks with plenty of choices.
Value for Money
7.79
Value was considered good, balancing price with services provided.
Food and Beverage
8.34
Breakfast options were well-received, with many mentioning quality and variety.
Overall Experience
8.31
Overall positive experiences with several guests recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:28

Property Description

Locally Designed Rooms

The air-conditioned rooms at Family Hotel feature locally made wooden furniture, providing a unique and authentic touch to your stay. Each room is equipped with modern amenities such as a TV, wardrobe, and minibar, ensuring a comfortable and convenient experience.

Convenient Services

Guests at Family Hotel can take advantage of a 24-hour front desk offering services like luggage storage and travel information. Additionally, laundry and car rental services are available to cater to all your needs during your stay.

Central Location

Situated in downtown Vientiane, Family Hotel offers easy access to the city's main attractions and dining options. Explore the nearby Mekong River, Wat Sisaket, and Hor Prakeo, making the most of your stay in the heart of the city.

Book your stay at Family Hotel now and experience comfort, convenience, and local charm in Vientiane!

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: VTE

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for US$5 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 389 reviews
Cleanliness: 7.34
Service: 8.81
Location: 8.85
Room Quality: 7.8
Amenities: 8.33
Value for Money: 7.79
Food and Beverage: 8.34
Overall Experience: 8.31
K
Kent Hortle couple au
7
2026-01-19 via Nuitee
I
IAIN MCROBBIE couple gb
7
Pros:

Very friendly and helpful staff

Cons:

Apart from the egg cooking station the breakfast was limited.
If you get upgraded to deluxe, there is no city view due to a recent construction.

2026-01-09 via Nuitee
S
Sirinporn couple th
9
Pros:

ดีทุกอย่างเลยค่ะ พนักงานดีมากๆสอบถามอะไรได้หมดยิ้มแย้ม
อยากจ่ายเงินแบบไหนคำนวณให้หมด ทำแอปเรียกรถให้ด้วยค่ะ อาหารเช้าอร่อย หลากหลาย ห้องดีมาก

Cons:

มีเสียงดังช่วงประมาณตี2 แบบสดุ้งตื่นเลยค่ะ
(ประมาณคนทุบผนัง)

2026-01-06 via Nuitee
M
Mika solo_traveller jp
8
よかった
Pros:

朝食の質がとても良くなっていた
スタッフの対応が良かった
部屋の大きさはよかった

Cons:

部屋の横が工事中であり、窓を開けルコとができなかった。
夜にぶーという音が聞こえていた。
机の上の灯りを変えていただきましたが、必要な時に灯りがなかった。

2025-12-23 via Nuitee
R
Rita solo_traveller hu
10
Kedves személyzet, tiszta, felszerelt szoba, fürdőszoba, kényelmes ágy, finom, bőséges reggeli.
Pros:

A reggeli várakozáson felül bőséges és változatos volt, étvágygerjesztő módon feltálalva, finom, ízletes minden, amit ettem. A személyzet nagyon kedves, segítőkész, barátságos, nagyon ajánlom ezt a szállást mindenkinek.

2025-12-16 via Nuitee
P
Phourasvong solo_traveller ca
8
2025-11-20 via Nuitee
D
davanht2024 Friends getaway
10
Very​ good experiance hotel in Vientiane
Pros:

I have very good experiance in this hotel, I allowed ti check-in at noon after long trip by train from BKK, staffs was very friendly and​ helpfull.​Room was clean and big enough for​ me, breakfast was great and​the​ special very​ good​ for​me is Coffee, it is better than 5 stars hotel Coffee. I will be back again for sure.

2025-11-19 via Tripadvisor
C
Céleste extended_group fr
10
Un bon accueil
Pros:

Le personnel est très sympa et parle bien anglais.
Nous sommes arrivés tôt le matin et le personnel nous a donné une chambre dès 10h.
Nous avons aussi apprécié le petit déjeuner sous forme de buffet, inclus.

2025-11-17 via Nuitee
P
paurico2019 Solo travel
10
Great staff!
Pros:

Very kind front of desk and staff and the rooms are very nice and comfy! There was a problem with my booking and the people helped out no problem!

2025-10-31 via Tripadvisor
N
ngoc extended_group vn
7
2025-10-29 via Nuitee
E
Eric solo_traveller au
8
Very poor infrastructure in Laos🥸
Pros:

People at the hotel were very nice👌

Cons:

Cheaper

2025-10-19 via Nuitee
P
purnimabasnet Family Kathmandu, Kathmandu Valley, Bagmati Zone, Central Region
10
GREAT PLACE WITH EVERYTHING NEARBY...
Pros:

After reading loads of reviews. I felt this hotel would be a hit or a miss. I booked it while I was in Luang Prabang.
Firstly I would like to say they were very easy and fast to response to all the emails and changes too. As we had to extended a day in LP due to cancelled train. They had modified it accordingly.

We got ourselves a family room with three people. And as mentioned in other reviews too. It was with no window. They said family rooms came with no window . They do have different prices with view and without.

Our bathroom locks didn't work and the shower was bad. Yet I dont know why It didn't bother.

The breakfast is really good . I am vegetarian and I had a good breakfast. Plenty of options for non vegetarian.

I felt very safe and secured .

Close by tourist area and walking distance to places around to see.

It is a good hotel and would recommend it .

2025-10-15 via Tripadvisor
H
Hana
8
Pros:

部屋によってドライヤーがついていないところがあった。近くのスパがとてもよかった。
部屋は清潔感はあり、朝ごはんもとても美味しかった。

2025-10-09 via Nuitee
N
Navigate07894507969 Couples
10
Helpful staffs
Pros:

I travel around Laos from the north part Laungprabang to Vangvieng and Vientiane is my third province, my experience was good around, and this time in Vientiane at the Family Boutique Hotel, it was veey good breakfast, room was clien, internet access was not bad, staff very full information for me , I can ask them to book a cheap taxi through the app as I do not have the app. I really appreciated. I really recommend this hotel

2025-10-02 via Tripadvisor
T
Tourist58080280037 Friends getaway
10
Very good experience in Vientiane
Pros:

I recommend this hotel, it was good experience for me to stay here for 2 days, breakfast was good and many choices including western food and Asia, coffee is better than 5 star hotel. Staff was friendly and helpful. Location of the hotel is in the city center, just 10 minutes walk to the Mekhong river and night market, restaurant are also near by. I will stay here again when I come to Vientiane.

2025-10-01 via Tripadvisor
A
Aleksei couple th
10
2025-09-13 via Nuitee
C
C3683YMstaceya Couples
10
Lovely hotel
Pros:

Our stay here was great. The staff were very accommodating and the rooms were clean and modern. The location was good as you could walk to all the cafes and restaurants.

2025-09-12 via Tripadvisor
I
I596WEbobbyg Couples
10
A lovely hotel in Vientiane:)
Pros:

Me and my partner had a lovely stay here during our 2 month trip around Asia.

Location is great, a short walk from the night markets and restaurants/bars.
The rooms are clean and a comfortable size.

Would recommend!

2025-09-12 via Tripadvisor
I
Il Milaniste solo_traveller th
8
2025-08-15 via Nuitee
K
KEISUKE solo_traveller ke
9
Pros:

ラオス到着が遅めのフライトだったので、予め予約しておきました。空港のタクシードライバーも場所がすぐに分かり、20分ほどで到着しました。翌日の鉄道予約も、フロントの方がすぐに対応してくださいました。whatsappで鉄道チケット(QRコード)をもらうので、予めアプリを使っておくと良いです。部屋もきれいで、ホットシャワーもすぐ出ました。また翌朝の出発が早かったので、朝食をボックスに詰めてもらうことができました。
ありがとうございました!

2025-08-14 via Nuitee