Hotel Heintz

Hotels
8.5 (1402 reviews)
55, Grand Rue , Vianden , lu

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Children allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Nice breakfast
Cons:
Parking fees
Limited room amenities
Noise from rooms

Categories

Cleanliness
8.08
Generally clean, but some reports of smaller rooms and a concern about odors.
Service
9.05
Staff were attentive and friendly, providing excellent service during stay.
Location
9.09
Superb location near town center with easy access to local amenities.
Room Quality
8.54
Rooms were well-furnished and comfortable; some comments on size.
Amenities
8.07
Basic amenities available, but some issues with parking and limited meal options.
Value for Money
8.53
Good value but parking fees and meal prices could be clearer.
Food and Beverage
8.08
Breakfast was good, though some felt it could include more variety.
Overall Experience
8.55
Overall very positive experience with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:48

Property Description

Luxurious Accommodations

Experience comfort and style at Hotel Heintz with spacious rooms offering extra long beds, flat-screen TVs, and picturesque views of the garden or the charming city of Vianden. Select rooms even feature private balconies overlooking the historic town wall.

Convenient Location

Nestled in the medieval town of Vianden, Hotel Heintz is a stone's throw away from the iconic Vianden Castle and just a short drive from the German border. Explore nearby dining options or indulge in a delicious breakfast at the hotel each morning.

Leisure and Convenience

Indulge in various leisure activities such as fishing, hiking, and canoeing, all within reach of the hotel. For added convenience, take advantage of free WiFi, a garden courtyard terrace, and even complimentary motorcycle storage in the on-site garage. Book now for an unforgettable stay at Hotel Heintz.

Important information:

Please note that free Wi-Fi is available in the lobby, bar, garden, terrace and TV lounge.

Please note that late check-in is possible upon request for an extra fee. Guests who will arrive later than expected need to contact Hotel Heintz directly.

Please note that room location is not guaranteed and needs to be confirmed by management.Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LUX

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 18 per day.

  • Children and extra bed policy

    Children ages 6 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.5
Based on 1402 reviews
Cleanliness: 8.08
Service: 9.05
Location: 9.09
Room Quality: 8.54
Amenities: 8.07
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 8.55
M
Mark • couple • gb
9
Great hotel
Pros:

Great location, welcoming staff , great rooms , easy parking

Cons:

Nothing all good

2026-04-24 • via Nuitee
C
Cody O • couple • ca
10
Wonderful Heintz
Pros:

Everything. The room, the hospitality it is all second to none here.

I come back yearly and plan to continue to do so.

Cons:

Nothing.

2026-04-23 • via Nuitee
S
Steven • solo_traveller • nl
9
Pros:

Great location and super friendly staff. Great for motorbikes too.

2026-04-21 • via Nuitee
K
Kevin • solo_traveller • gb
10
Amazing hotel.
Pros:

Staff were very friendly, polite and made me feel very welcome

Cons:

Little more variety on breakfast

2026-04-21 • via Nuitee
J
Jos • couple • nl
8
2026-04-21 • via Nuitee
C
Cyril • solo_traveller • fr
9
Pros:

On a aimé l'accueil, tout le personnel était super sympa.

L’emplacement était parfait pour nos besoins et l’Hotel était très jolie et bien entretenu!

Cons:

On trouve dommage que le bar ferme à 20 heures c'est un peu tôt.

2026-04-20 • via Nuitee
E
Erik • extended_group • nl
10
2026-04-19 • via Nuitee
S
Sophie • solo_traveller • be
7
Week-end à Vianden
Pros:

Hôtel au centre de la ville de Vianden qui a gardé son charme d’autrefois.

Cons:

Bien que rénové, l’insonorisation est malheusement insuffisant. Le sol craque chaque fois que qqn se déplace sur le pallier ou dans les escaliers. C’est dommage.

2026-04-19 • via Nuitee
D
Doreen • solo_traveller • ca
3
Cons:

staff were unfriendly
Felt you were inconveniencing them with questions
Definitely not a small quaint hotel as expected

2026-04-19 • via Nuitee
C
Cheryl • solo_traveller • nl
10
Fijn verblijf in schone nette hotelkamer
Pros:

Locatie, schone nette kamers, vriendelijkheid medewerkers

Cons:

-

2026-04-19 • via Nuitee
G
Goedroen • couple • be
9
Een gezellig en rustig hotel
Pros:

Het gebouw en de eetruimte ogen heel authentiek. Het mooie uitzicht vanuit de kamer geven een extra troef. Ontwaken met de stilte en de geluiden van de vogels gaven heel veel rust.

Cons:

De badkamer met douche en toilet is heel klein.

2026-04-19 • via Nuitee
B
Bianca • couple • de
10
Pros:

Das Ambiente der Unterkunft war richtig schön , das Personal war sehr freundlich und zu vorkommend . Wir bekamen tolle Tipps zum wandern.
Wir würden wieder kommen.

Cons:

Beim Frühstück hätte es ruhig etwas Abwechslung geben können , ansonsten war es aber sehr lecker .

2026-04-17 • via Nuitee
P
Paetschman • extended_group • de
8
Sehr freundliches Personal, nette Atmosphäre, ordentliche Zimmer, Sauber.
Pros:

Wir haben das Frühstück leider nicht tags zuvor gebucht und daher nicht genutzt. Was wir gesehen haben war aber sehr gut.

Cons:

Werden keine Parkplätze mit gebucht, mudss das eigene Fahrzeug ausserhalb des Stadtkerns abgestelt werden, wenn man dies Kostenfreu haben möchte. Das erfordert einen Fußmarsch über eine enorme Steigung, welche sicherlich nicht für jeden zu bewältigen ist. Insbesondere während der Dunkelheit ist das nicht angenehm (Steile Treppe...):
Die kostenpflichtigen Parkplätze (Max 3 Std. innerhalb der Kernzeit) waren alle besetzt.
Das Haus ist relativ hellörig. Wir haben ein standard Zimmer gewählt, welches entsprechend nicht sehr geräumig war. Das geht sicherlich im Haus auch anders.

2026-04-13 • via Nuitee
R
Rainer • solo_traveller • de
9
Pros:

Ein sehr schönes mit viel Liebe erhaltenes altes Gebäude. Die Aufenthaltsräume sind außergewöhnlich gut erhalten.

Cons:

Bedingt durch die sehr zentrale Lage muss mit Verkehrslärm gerechnet werden. Dieser drang jedoch nicht in die Zimmer ein.

2026-04-12 • via Nuitee
S
Stephanie • family_with_children • lu
9
2026-04-12 • via Nuitee
A
Anja • couple • de
10
2026-04-12 • via Nuitee
N
Nathalie • solo_traveller • be
9
2026-04-11 • via Nuitee
M
Mouraux • couple • be
9
Pros:

L’ambiance de l’hôtel, son style ancien, la gentillesse du personnel, le déjeuner servi à table

Cons:

Pas de bouilloire dans la chambre

2026-04-11 • via Nuitee
M
Michelle • couple • nl
8
2026-04-10 • via Nuitee
A
Anna • couple • es
8
Bonito
Pros:

Hotel muy bonito en el centro de Vianden. Habitaciones correctas y todo muy limpio.

Cons:

El desayuno no vale la pena, muy caro y el poco "embutido" que te dan es de muy mala calidad.

2026-04-09 • via Nuitee