Hotel Heintz

Hotels
8.5 (1493 reviews)
55, Grand Rue , Vianden , lu

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Children allowed

Facilities

Parking
Non-smoking rooms
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Nice breakfast
Cons:
Parking fees
Limited room amenities
Noise from rooms

Categories

Cleanliness
8.08
Generally clean, but some reports of smaller rooms and a concern about odors.
Service
9.05
Staff were attentive and friendly, providing excellent service during stay.
Location
9.09
Superb location near town center with easy access to local amenities.
Room Quality
8.54
Rooms were well-furnished and comfortable; some comments on size.
Amenities
8.07
Basic amenities available, but some issues with parking and limited meal options.
Value for Money
8.53
Good value but parking fees and meal prices could be clearer.
Food and Beverage
8.08
Breakfast was good, though some felt it could include more variety.
Overall Experience
8.55
Overall very positive experience with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:48

Property Description

Luxurious Accommodations

Experience comfort and style at Hotel Heintz with spacious rooms offering extra long beds, flat-screen TVs, and picturesque views of the garden or the charming city of Vianden. Select rooms even feature private balconies overlooking the historic town wall.

Convenient Location

Nestled in the medieval town of Vianden, Hotel Heintz is a stone's throw away from the iconic Vianden Castle and just a short drive from the German border. Explore nearby dining options or indulge in a delicious breakfast at the hotel each morning.

Leisure and Convenience

Indulge in various leisure activities such as fishing, hiking, and canoeing, all within reach of the hotel. For added convenience, take advantage of free WiFi, a garden courtyard terrace, and even complimentary motorcycle storage in the on-site garage. Book now for an unforgettable stay at Hotel Heintz.

Important information:

Please note that free Wi-Fi is available in the lobby, bar, garden, terrace and TV lounge.

Please note that late check-in is possible upon request for an extra fee. Guests who will arrive later than expected need to contact Hotel Heintz directly.

Please note that room location is not guaranteed and needs to be confirmed by management.Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LUX

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 18 per day.

  • Children and extra bed policy

    Children ages 6 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.5
Based on 1493 reviews
Cleanliness: 8.08
Service: 9.05
Location: 9.09
Room Quality: 8.54
Amenities: 8.07
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 8.55
B
Bruno • extended_group • ch
10
Pros:

zuvorkommende Mitarbeitende.

Chefin engagiert sich ausgesprochen für ihr Hotel, positiv beeindruckt.

2026-05-30 • via Nuitee
G
Gabriele • solo_traveller • de
10
Pros:

Ein wunderschönes Hotel, das bis ins kleinste Detail mit Liebe dekoriert ist. Der Blick aus dem Zimmer in die Natur und das wunderschöne Vogelgezwitscher waren Erholung pur. Auch das Frühstück ist mit Liebe hergerichtet, auch wenn es sich täglich wiederholt. Das ganze Personal war superfreundlich und hat gerne Tips gegeben. Wir haben uns rundum wohlgefühlt.

Cons:

Schade war, dass es nur bis 19:30 Getränke gab und man in der gemütlichen Bar nicht Essen konnte. Das Ambiente wäre perfekt dafür, aber das wussten wir bei der Buchung ja schon und es gibt deswegen keine schlechtere Bewertung.

2026-05-30 • via Nuitee
A
alexandra • family_with_children • be
9
très bon séjour
Pros:

très bon accueil et très bonne prise en charge

Cons:

néant

2026-05-30 • via Nuitee
J
Johannes • couple • de
9
2026-05-30 • via Nuitee
R
Renee • couple • nl
9
Super verblijf
Pros:

Vriendelijk personeel, goed ontbijt, je kon evt alles bijbestellen indien nodig, zeer schoon, vriendelijk ontvangst, een Top verblijf!,

Cons:

Parkeergelegenheid was minimaal….

2026-05-30 • via Nuitee
L
Lyneth Ann • couple • nl
10
Perfect!
Pros:

It was our second time staying at Hotel Heintz and all I can say that it was perfect! Kind staff, clean room, and perfect location.

2026-05-28 • via Nuitee
R
Ron • couple • nl
8
2026-05-28 • via Nuitee
J
Jane • couple • gb
9
Lovely location in a charming town
Pros:

Excellent location. Parking on site. Beautifully presented breakfast. Clean

Cons:

Room a little on the small side but only to be expected for a 3*

2026-05-27 • via Nuitee
P
Paul • solo_traveller • gb
10
Pros:

Location was great ,in town so plenty of restaurants only minutes away. Castle within 10 min walk. The hotel is a beautiful old building, the rooms are very clean and beds comfy, breakfast was great, and staff were very friendly,

Cons:

Nothing.

2026-05-27 • via Nuitee
M
Michel • couple • be
10
Pros:

Très bien situé dans le centre du vieux Vianden à proximité du château. Super accueil. La patronne de l'établissement se coupe en quatre pour vous aider et conseiller. Super balcon au 2ème étage donnant sur l'arrière. Belle terrasse pour prendre un verre à l'arrière de l'hôtel. Très bon spritz. Possibilité de parking (pratique) mais payant. Petit déjeuner excellent, à volonté, où on vous sert à table. Je recommande.

2026-05-27 • via Nuitee
• extended_group • nl
10
2026-05-26 • via Nuitee
M
Mimi • solo_traveller • nl
8
Pros:

Locatie was perfect, vriendelijke personeel, lekker ontbijt. Parkeerplaats motor heel fijn.

Cons:

Geluid op de binnenplaats 's nachts, mensen kletsen....
Ook nergens om een fles water oid te krijgen na 20uur

2026-05-26 • via Nuitee
M
Margareth • couple • br
9
2026-05-25 • via Nuitee
C
christine • couple • fr
9
Pros:

Situation agreable

Cons:

Rien

2026-05-25 • via Nuitee
D
Daniel • couple • ca
10
Beyond what we expected, everything one could imagine what Europe is about.
Pros:

Beautiful to sit outside on the patio then to enjoy a drink after a long drive. Hotel floors were decorated like we imagined what this place looked like years ago. Cristina made our stay memorable (we will return and tell others).

Cons:

Nothing - loved everything about it.

2026-05-25 • via Nuitee
J
Jeroen • couple • nl
9
prima locatie waar het goed toeven is.
Pros:

Mooie lokatie in de stad. Authentiek pand en in goede staat. Superiorkamer groot en proper en netjes afgewerkt. Ontbijt was zeer goed en in gezellige ruimte aangeboden. Leuk terrasje buiten.

Cons:

twee opmerkingen :
1 Wij zaten aan de voorkant met een doorvoerweg. Veel lawaai van auto's die over cobblestone weg kwamen. Met ramen dicht was het prima geïsoleerd maar als je in nacht het raam open wil doen was het te fors.
2 Inkijk van de overburen was groot. Moest dan vaak gordijnen dicht doen.
Volgende keer zou ik een kamer aan de achterkant nemen

2026-05-24 • via Nuitee
H
Heleen • couple • nl
7
Sobere kamer en ontbijt voer teveel geld.
Pros:

Mooi gebouw, vriendelijk personeel en een veilige fietsenstalling.

Cons:

Kleine, sobere kamer. Geen tafeltje of stoel.
Erg afgepast en te duur ontbijt.

2026-05-22 • via Nuitee
J
Jan • couple • nl
8
Pros:

Locatie is geweldig, mooie schone kamer in authentiek hotel. Uiterst vriendelijke medewerkers.

Cons:

Ontbijt was simpel.

2026-05-22 • via Nuitee
R
Raymond • solo_traveller • gb
10
Pros:

Everything about the hotel

Cons:

Limited parking spaces.

2026-05-21 • via Nuitee
M
Marika • extended_group • nl
10
Pros:

A small and atmospheric hotel, very nice and helpful saff, parking available, small garden, great location.

Cons:

Breakfast-coffe taste, lots of bread-few extras.

2026-05-21 • via Nuitee