Best Western Plus Paramount Hotel

Hotels
Best Western Plus
8.7 (1222 reviews)
8018A Great East Road , Lusaka , zm

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Old facilities
Inconsistent room quality

Categories

Cleanliness
8.18
Some reviews mentioned cleanliness but also noted noise issues and old facilities.
Service
9.15
Despite some complaints about management knowledge, the staff was described as friendly and helpful.
Location
9.19
Location was frequently praised for convenience and accessibility.
Room Quality
8.14
Several reviews indicated rooms needed upgrades and had issues like leaks in bathrooms.
Amenities
8.67
General sentiment was positive, though specific amenities could be improved, like Wi-Fi.
Value for Money
8.83
Guests felt they got good value based on the overall stay.
Food and Beverage
8.68
Breakfast and food quality were positively reviewed, with specific mentions of favorite items.
Overall Experience
8.75
Overall experience was good, with minor issues that did not detract significantly from their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:27

Property Description

Luxurious Accommodation
Best Western Plus Lusaka Hotel offers elegant 4-star rooms with modern amenities like air conditioning and flat-screen TVs. Each room features a private bathroom and a kettle for your convenience.

Relaxation and Dining
Guests can unwind by the year-round outdoor pool or enjoy a delicious buffet breakfast served daily at the hotel's restaurant, specializing in Indian cuisine.

Convenient Facilities
With a 24-hour front desk, business center, and complimentary newspapers, Best Western Plus Lusaka Hotel ensures a comfortable stay with all your needs met.

Experience luxury and convenience at Best Western Plus Lusaka Hotel. Book your stay now for an unforgettable experience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LUN

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Adults stay for US$40 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1222 reviews
Cleanliness: 8.18
Service: 9.15
Location: 9.19
Room Quality: 8.14
Amenities: 8.67
Value for Money: 8.83
Food and Beverage: 8.68
Overall Experience: 8.75
H
Hilda couple us
8
2026-04-11 via Nuitee
M
Manuel Pedro Martins couple pt
10
2026-04-09 via Nuitee
solo_traveller gb
8
2026-04-08 via Nuitee
Åsne solo_traveller no
8
Pros:

Store rom, hyggelig personale

2026-04-06 via Nuitee
A
Andrea couple ae
4
Pros:

It is OK as a business hotel

Cons:

Old and tired

2026-04-05 via Nuitee
Åsne solo_traveller no
8
2026-04-04 via Nuitee
R
Recep extended_group tr
10
Otel müdürü Doğukan bey çok yardımcı oldu. Kesinlikle tavsiye ederim.
Pros:

Konumu ve çalışanları çok iyi

2026-04-01 via Nuitee
B
Bongani M solo_traveller za
10
Pros:

Very well kept and the staff is very friendly. Esther and Rachael 👍🏾 and the whole team

Cons:

Nothing

2026-04-01 via Nuitee
J
Jeroen couple be
9
Top verblijf!
Pros:

Ik kreeg een upgrade. Alles perfect. Ruime kamer, heel netjes,…

Cons:

Harde matras. Voor 2 dagen ok maar op zich een aandachtspunt

2026-03-31 via Nuitee
T
Tarzan solo_traveller zw
4
2026-03-29 via Nuitee
P
Pitso Anwar couple za
10
Pros:

I had an absolutely wonderful stay at this hotel and felt truly taken care of from start to finish. The level of service was exceptional, and the staff went above and beyond to make my experience memorable.

A very special thank you to the hotel manager, Mr. Dorian Penhlivan, whose leadership clearly reflects in the high standards and welcoming atmosphere throughout the hotel. His professionalism and attention to detail did not go unnoticed.

I would also like to sincerely thank Ester at reception for her kindness and efficiency she made every interaction smooth and pleasant. John at the bar was fantastic, always friendly and attentive, and made the experience even more enjoyable.

The restaurant staff were amazing, providing excellent service and creating a great dining experience every time. The pool deck team also deserves recognition for maintaining such a relaxing and well-managed environment.

Every single team member I encountered contributed to making my stay comfortable and enjoyable. I would highly recommend this hotel and look forward to returning again!

2026-03-24 via Nuitee
V
viljoen solo_traveller za
8
Will stay there again.
Pros:

Breakfast was a feast. I had butter chicken for lunch - it was delicious.
Room was very nice.
Location is a bit of a problem as it is on a very busy road - Great East road.

Cons:

Kuba pool restaurant - took them more 2 hours to make a pizza.

2026-03-23 via Nuitee
K
Kayode solo_traveller ug
9
2026-03-21 via Nuitee
S
Saso solo_traveller si
10
Fantastic hotel
Pros:

Very good hotel, biggest room I've seen

Cons:

Taxi was late taking me to the airport but not really the hotels fault

2026-03-21 via Nuitee
V
Vitalii Mamchur solo_traveller ua
7
2026-03-21 via Nuitee
G
Gary couple za
10
2026-03-21 via Nuitee
C
Caruntu solo_traveller ke
10
2026-03-16 via Nuitee
P
Priyanka solo_traveller in
10
2026-03-15 via Nuitee
J
Janne couple za
5
In general the reception staff was professional but the dinning room staff lacked training
Pros:

Convinience

Cons:

Curtains were not properly fit in

2026-03-15 via Nuitee
S
Sheila solo_traveller gh
6
2026-03-15 via Nuitee