Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Comfortable spaces
Good value for the price
Cons:
Cleanliness issues
Room temperature control problems
Amenities need improvement

Categories

Cleanliness
7.05
Several reviews indicated issues with cleanliness, such as unclean rooms and the presence of dirt.
Service
9.05
The staff received consistent praise for being friendly and helpful.
Location
8.55
The hotel's location was appreciated, with easy access to nearby areas.
Room Quality
8.05
Rooms were generally described as comfortable, although some issues with temperature were highlighted.
Amenities
8.05
Amenities were adequately rated, with some positive mentions, despite issues with the pool.
Value for Money
8.55
The hotel was viewed as providing good value for the price, albeit with some trade-offs.
Food and Beverage
8.05
Breakfast was generally enjoyed, but there were mentions of room for improvement in taste.
Overall Experience
8.25
Overall, guests felt positively about their experience, with notable strengths in service and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 11:36

Property Description

Luxurious Accommodation

Experience comfort and style in our air-conditioned rooms with free WiFi and private bathrooms. Enjoy the stunning city views from select rooms with balconies.

Dining and Leisure

Indulge in Greek and Mediterranean cuisine at our restaurant, or unwind with a cocktail at the bar. Start your day with a delicious buffet or continental breakfast before exploring the skiing and cycling opportunities in the area.

Exceptional Service

Our multilingual staff are available 24/7 to assist you during your stay. Benefit from our free private parking, fitness centre, and seasonal outdoor pool for a memorable experience at Essence Hotel.

To make reservations, book now and secure your stay at our exquisite Ioannina property.

Important information:

Swimming pool: Closed from Mon, Sep 15, 2025 until Fri, May 15, 2026

Check-in and check-out hours:
Check-out: 12:00 AM
Airport code: IOA

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for € 25 per person per night when using an existing bed.
    People 2 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 479 reviews
Cleanliness: 7.05
Service: 9.05
Location: 8.55
Room Quality: 8.05
Amenities: 8.05
Value for Money: 8.55
Food and Beverage: 8.05
Overall Experience: 8.25
A
Aldi_12 • solo_traveller • al
9
better
Pros:

yes

Cons:

location

2026-02-14 • via Nuitee
V
Vicky • family_with_children • gr
10
2026-02-13 • via Nuitee
Δημητρα • couple • gr
10
2026-02-12 • via Nuitee
G
Georgios • couple • gr
7
2026-02-11 • via Nuitee
D
Dimitrios • family_with_children • gr
10
ΤΕΛΕΙΑ
Pros:

ΤΟ ΠΡΟΙΝΟ ΗΤΑΝ ΤΕΛΕΙΟ ΚΑΙ Η ΤΟΠΟΘΕΣΙΑ

2026-02-10 • via Nuitee
A
Anna Maria • family_with_children • gr
3
Not good
Pros:

The staff were so sweet: the receptionists the cleaners and the lady at the breakfast buffet. They were extremely kind and pleasant. They made our stay feel less stressful.

Cons:

Room amenities were extremely poor they only offered one pillow per person which was truly unacceptable, the rooms were giving hostel vibes walls were stripped off paint bathroom reeked of blockage smell after a day of using it (which doesn’t reflect on the cleaners who did a lovely job but on the establishment that hasn’t dealt with maintenance issues) the duvets were old the beds were so so uncomfortable and they just had mattress toppers which was weird because they only made the beds more squishy and uncomfortable and it felt like you were sleeping on a moving object. Even though the rooms were cleaned (because we saw the maids clean thoroughly the other rooms whilst we passed by), the walls were truly hideous unpainted which made the room feel so cheap and uninviting. The breakfast served on the first day we stayed was not fresh eggs were definitely made the day before, our second day (when the lady managed the buffet) everything was fresh and breakfast was quite decent. My dad had an operation which is why we stayed two nights so he could recover and the amenities (Not the cleanness - that was of course provided and nothing was wrong with it) truly couldn’t deliver the basics which is a decent sleep and a decent bathroom.

2026-01-27 • via Nuitee
I
Ilias • family_with_children • gr
10
Pros:

Ζεστό και άνετο δωμάτιο και μπάνιο

Cons:

Θα ηθελα να κλεινει ο χωρος του ντουζ απο το υπόλοιπο μπάνιο

2026-01-25 • via Nuitee
Βασιλική • couple • gr
9
Pros:

Πεντακάθαρο, με τις πετσέτες του και τα είδη υγιεινής.
Εξαιρετικό πρωινό.

Cons:

Θα έπρεπε να έχει σαμπουάν και σαπούνι για τα χέρια

2026-01-24 • via Nuitee
C
Clara • solo_traveller • fr
10
Très bon qualité/prix. Confortable et les employés très sympathiques.
Pros:

Bon petit-déjeuner. Chambre spacieuse et confortable avec balcon et vue sur la montagne. Bien chaud en hiver. Douche plaisante.

Cons:

La seule chose c’est que l’ascenseur fait sans arrêt un bip bip qui s’entend depuis la chambre. C’est assez désagréable.

2026-01-21 • via Nuitee
Δημητρα • couple • gr
10
2026-01-21 • via Nuitee
K
Katsoulidi • couple • gr
7
2026-01-21 • via Nuitee
O
Olga • extended_group • gr
5
2026-01-20 • via Nuitee
K
Konstantinos • family_with_children • gr
9
Ανετη διαμονη με 2 παιδια
Pros:

Ανετα δωματια για μια οικογενεια με 2 παιδια , διπλο κρεββατι και διπλος καναπες ήταν ικανοποιητικα, πολυ καλο πρωινο και θερμανση δυνατη

Cons:

ολα καλα

2026-01-20 • via Nuitee
Αναστασία • couple • gr
10
Τέλεια
Pros:

Εξαιρετικό κατάλυμα το προσωπικό ευγενέστατο

2026-01-20 • via Nuitee
A
Ahmet • couple • fr
8
Pros:

Très bon petit-déjeuner à volonté
Emplacement au calme très sympa

2026-01-19 • via Nuitee
S
Shkelqim • couple • al
9
2026-01-19 • via Nuitee
G
Gloria • family_with_children • gb
4
Would not return to this hotel.
Pros:

Staff did their best.

Cons:

Breakfast choice very limited and no toaster. Chairs very uncomfortable. Pool area only had 2 shades in sizzling heat38/40 for over 30 sun loungers. Public allowed in for 10 euros a day which at times made it very noisy and uncomfortable. Young lads splashing and creating unease while no staff corrected them. Air condoning hit and miss working with noisy fan and mini fridge stopped working on second day. Alternative room offered but shower area very worn and looked in need of renovation. Noise below room at night with kids hanging around.

2026-01-19 • via Nuitee
I
Iordanis • family_with_children • gr
10
Pros:

Το προσωπικό εξαιρετικο η διακόσμηση και το πρωινό

Cons:

Βελτίωση στον χώρο της πισίνας.. Όχι ότι είναι κάτι άσχημο αλλά μπορεί να γίνει καλύτερο..

2026-01-19 • via Nuitee
Θεοχαρης • family_with_children • gr
10
2026-01-15 • via Nuitee
C
Christos • couple • gr
10
2026-01-15 • via Nuitee