Hotel Plaza Carrillo's

Hotels
•
Independent
7.4 (77 reviews)
Claveles No. 33 y 35, Supermanzana 22, Cancun, QROO, 77500 , Cancun , MX
52-998-8841227

listing image 1
Show all photos

Facilities

Free WiFi
24-hour front desk
Garden
Luggage storage
Designated smoking area
Street parking
Concierge service
Wheelchair accessible
Safe-deposit box at front desk
Tours/ticket assistance
See all facilities

Review Highlights

Pros:
Great location
Exellent place thank you!
Cons:
Bit too noisy
Getting good sleep was a challenge

Categories

Cleanliness
5.9
Noise from the bar and barking dogs hindered good sleep.
Service
8.4
Standard quality for this hotel tier.
Location
8.4
Conveniently located near the bar.
Room Quality
7.3
Standard quality for this hotel tier.
Amenities
7.3
Standard quality for this hotel tier.
Value for Money
7.3
Standard quality for this hotel tier.
Food and Beverage
7.3
Standard quality for this hotel tier.
Overall Experience
7.3
Overall experience affected by noise issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 11:28

Property Description

Relax and Rejuvenate
Enjoy the outdoor pool and garden view at Hotel Plaza Carrillo's, providing the perfect setting for relaxation.

Delightful Dining and Entertainment
Indulge in a meal at Carrillos restaurant or sip on your favorite drink at the bar/lounge. Room service is also available for a cozy night in.

Convenient and Comfortable Stay
With complimentary Wi-Fi, a 24-hour front desk, and safes in the rooms, your stay at Hotel Plaza Carrillo's combines convenience and comfort seamlessly.

Book now for a delightful stay at Hotel Plaza Carrillo's, where relaxation and convenience meet seamlessly.

Important information:

  • Pool access available from 6:30 AM to 8:00 PM.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CUN

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

7.4
Based on 77 reviews
Cleanliness: 5.9
Service: 8.4
Location: 8.4
Room Quality: 7.3
Amenities: 7.3
Value for Money: 7.3
Food and Beverage: 7.3
Overall Experience: 7.3
S
Silvia • solo_traveller • mx
8
Pros:

El personal muy amable

Cons:

La puerta del baño no cerraba, las colchas coloridas no son de mi agrado, poca iluminación en el baño, no tienen cortinas gruesas para evitar paso de luz, la cortina de la ventana era delgada y estaba rota, la orilla del espejo del baño ya muy viejita que apesar de estar limpia se veía sucia y amarilla.

2026-07-23 • via Nuitee
S
Sam • couple • nz
10
2026-07-20 • via Nuitee
J
Juan • solo_traveller • mx
10
Pros:

Excelente lal alberca y las a instalaciones

Cons:

Sin comentarios

2026-07-20 • via Nuitee
J
Jaime • solo_traveller • mx
8
Pros:

Muy agusto, no será muy de lujo pero se está fresco, sábanas limpias, no hay ruido del exterior y muy céntrico.
Cuando vuelva me hospedaré ahí.

Cons:

Detalles insignificantes.

2026-07-17 • via Nuitee
G
GUTIERREZ • couple • co
10
Felicidad
Pros:

La atención fue excelente, el aseo, muy honestos, la presentación de las habitaciones todo impecable ⭐️⭐️⭐️⭐️⭐️

2026-07-16 • via Nuitee
O
ospina • extended_group • co
10
Pros:

Excelente precio

2026-07-13 • via Nuitee
T
Tuz Tzuc • solo_traveller • mx
8
2026-07-13 • via Nuitee
D
Diana • solo_traveller • mx
8
Pros:

Habitacion silenciosa, cama bastante comoda

2026-07-11 • via Nuitee
S
Sydney • solo_traveller • ch
5
2026-07-11 • via Nuitee
M
Mario Manuel • solo_traveller • es
10
Pros:

Cerca de una avenida principal con todos los servicios a mano.
Buena relación calidad precio

2026-07-09 • via Nuitee
J
Jaime • solo_traveller • mx
8
2026-07-08 • via Nuitee
E
Erika Paola • family_with_children • co
10
Volvería el trato es muy amable
Pros:

Excelente ubicación, todo muy limpio

Cons:

Le falta luz a los pasillos

2026-07-08 • via Nuitee
R
Roberto • family_with_children • br
10
Muito boa
Pros:

Limpeza

2026-06-29 • via Nuitee
T
Teresa • solo_traveller • es
8
Pros:

El personal del hotel muy amables todos

2026-06-27 • via Nuitee
M
Martinez • solo_traveller • mx
10
Pros:

Lo limpio, que estaba todo y la ubicación muy buena

Cons:

No tengo queja alguna

2026-06-18 • via Nuitee
O
Oliver • solo_traveller • mx
8
Pros:

Su ubicación cerca de la terminal ADO

Cons:

Algo viejo
Hace falta renovarse

2026-06-16 • via Nuitee
J
Jose • family_with_children • mx
8
2026-06-15 • via Nuitee
I
Isaura • couple • mx
9
2026-06-11 • via Nuitee
C
Cortes Fuentes • solo_traveller • co
10
Muy amable y muy limpio
Pros:

La amabilidad de la gente

2026-06-10 • via Nuitee
R
Rogelio • solo_traveller • mx
10
Pros:

La ubicación cercas de todo en general muy tranquilo

Cons:

Todo bien

2026-05-31 • via Nuitee