Travellers Point Hotel

Staff were excellent
Property needs upgrading .........,

Property was good, solid 3 star.

Staff customer service was poor from the young girls in the restaurant. The girls never smiled always grouchy when requesting a drink or food. They definitely need training.

Lina was really nice. Definitely made our stay more comfortable. Simple things like smiling and checking to see if we were ok went such a long way. Another lady that was there during breakfast time is nice, friendly and helpful as well. The manager was helpful too, changed our rooms when the air conditioning was not working.

Food was perfect.

Would recommend to others :)

We had a very quite stay at Travelers Point. We stayed in the superior room. It was small but it was just right for two people, the queen size bed was very comfortable, and the AC worked well. The pool was very well kept, and all around the premises was very clean.

Everything is ok except the weekend, because it was very noisy until 1 o'clock midnight.

Everything was just perfect!!!!! Service was good,breakfast was just spot on time,the view from my room was just great!

Great service! We arrived late and they checked us in and we were still able to get food from the kitchen. This was sooo gratefully received after a long day of travel!

We've stayed at many hotels in other countries and Travellers Point has been the most welcoming and hospitable place to stay. The staff and customer service is exceptional, always been greeted with a smile. It's a fabulous place to stay for families. It's not a 5-star hotel in regards to the rooms etc. but the service far outweighs everything else. Thank you Tuala and Sarona as well as your staff for making our Papa's 80th Birthday a memorable one.

Our family thoroughly enjoyed our time here. The staff and management are the best. Nothing was too much trouble. Breakfast was magnificent! Love the pancakes and jam sauce. This place is not flash, so dont go expecting 5 star amenities when you only pay for 3 or 4 star. BUT. This place is comfortable. Great atmosphere, and wonderful service. Thoroughly recommend.

Great for short stay, preferred regular towel changes as they didnt replace the hand towel and bath mat when they cleaned room. Facilities and parking were good, they over charged early check in fee, paid more then what i paid for a nights accomodation to check in approx 4hrs early and room was ready. Friendly staff. Great pool.

I loved my room. Room no2! Thank you for looking after me. My only concern was the pool and families with kids. There is no safety gate around the pool since it's a inground pool. What if?
Anyways, my aircon needs a little twitching as it tends to be loud at times

Really handy to the town and surrounding areas for good food restraunts.

Beautiful Pool. Free Cultural night. Free Breakfast

Such good value for the price. Really enjoyed my stay and would come back

Everything was there the way they have mentioned on website. Staff were really friendly and supportive. Beautiful environment. Would love to come back and stay over again.

The hotel was far enough from town for us to enjoy some privacy and quiet.

Stayed here and definitely recommend it! Surroundings are beautiful as well as this hotel

Breakfast was not what i expected and you rarely see any staff nor the front counter.

Stayed here for one night only. Great budget accommodation. Very clean and tidy. Bought lunch and dinner from restaurant - excellent food and very reasonably priced. Highly recommended

I booked two rooms, one for myself and the other for a family member, loved my first time at Travellers Point, hence why I booked again, I did check out a day early, but that was fine with me, always a pleasure seeing the lovely staff who served us first time round.

Stayed here before and I loved it, loved it how the owner and some of the staff remembered me and my partner from the last time, I booked two rooms and both rooms were to our expectations and the face we could have an early morning swim as well, staff members catered to our needs and dinner at Travellers Point was also the bomb. Fa’afetai Lava Travellers Point will be seeing you again.