Extended Stay America Select Suites - Salt Lake City - West Valley City

Hotels
Extended Stay America Select Suites
8.2 (231 reviews)
1646 West 3500 South , West Valley City , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Facilities for disabled guests
Invoice provided
Smoke alarms
See all facilities

Review Highlights

Pros:
Service was patient
Convenient location near breakfast places
Cons:
Dirty rooms
Presence of pests and bad odors

Categories

Cleanliness
6.04
Many reviews highlighted dirty rooms, blood on sheets, and cockroaches.
Service
9.99
Service was generally praised, with specific compliments on staff patience.
Location
10
The hotel is conveniently located near breakfast places, although the surrounding environment was mentioned as unsafe.
Room Quality
7
Rooms were described as unclean and unsafe, with a strong odor and pest issues.
Amenities
8.03
Certain amenities like breakfast were not provided, and there were complaints regarding the lack of basic facilities.
Value for Money
8.99
Given the issues, the value for money was questioned, though prices might be low.
Food and Beverage
8.04
Breakfast was not offered, impacting overall satisfaction.
Overall Experience
7.53
Overall experience was very negative due to cleanliness and safety concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:08

Property Description

Modern Amenities

Enjoy your stay at Extended Stay America Salt Lake City with rooms featuring 32-inch flat-screen satellite TVs and private bathrooms with bathtub/shower.

Convenient Services

Benefit from the 24-hour front desk available to assist you during your stay.

Ideal Location

Explore nearby attractions such as Park City and Salt Lake City, with the convenience of Salt Lake City International Airport just 15 km away.

Book now for an unforgettable experience at Extended Stay America Salt Lake City.

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, changing linens and towels and more.

Fresh towels and linen can be exchanged at the front desk at any time for a small fee.

Daily housekeeping services are available for an additional fee.

A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SLC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.2
Based on 231 reviews
Cleanliness: 6.04
Service: 9.99
Location: 10
Room Quality: 7
Amenities: 8.03
Value for Money: 8.99
Food and Beverage: 8.04
Overall Experience: 7.53
C
Clover couple us
2
Pros:

Na

2026-02-09 via Nuitee
R
Ramirez solo_traveller us
8
2026-01-30 via Nuitee
S
Stephanie couple us
1
Bad service
Pros:

I loved the hotel and the price

Cons:

I was extremely confused and pissed
off even on the 3rd night of staying at this hotel they tell me they can't let me stay any longer because they no longer take me Chime visa card.

2026-01-24 via Nuitee
K
Katelynd family_with_children us
1
Pros:

Rude and dirty

Cons:

Rude and dirty

2026-01-23 via Nuitee
A
Arle family_with_children us
7
Pros:

Price

Cons:

Cockroach

2026-01-22 via Nuitee
J
jeri couple us
1
Unsatisfied
Cons:

Rooms were dirty and had cock roaches

2026-01-20 via Nuitee
B
Betty couple us
5
Floor was dirty.
Cons:

Not a good area. Won’t be staying there again. Disappointed for the price

2026-01-19 via Nuitee
B
Brandy couple us
10
2026-01-19 via Nuitee
K
Karen family_with_children us
2
Pros:

We were not advised of any breakfast being offered.

Cons:

We made reservation..called to change to bigger room as our son was coming also. Person advised us to not worry, could do that upon arrival. Got there and our original reservation had been cancelled! We did get a room but my sn had to sleep on the floor...We were not pleased.

2026-01-19 via Nuitee
B
Bernice solo_traveller us
10
2026-01-19 via Nuitee
H
Hugh solo_traveller us
3
Pros:

I booked on a site, paid then hotel said it was a hold and charged me again so I'm arguing with that.

Cons:

Kind of sketchy place.

2026-01-19 via Nuitee
S
Stephen solo_traveller us
4
2026-01-18 via Nuitee
S
Stephanie couple us
10
Pros:

The price and location

2026-01-17 via Nuitee
J
James solo_traveller us
10
Delays at a repair shop caused me to require accommodation and the booking app found them at a convenient location and r
Pros:

It was compact

2026-01-16 via Nuitee
A
Agustin couple us
1
Pros:

The front desk was really bad
The guy very rude!
the customer service was nightmare..

2026-01-14 via Nuitee
E
Evangaline solo_traveller us
1
Worse place ever
Pros:

Nothing

Cons:

I had chosen this place because in booking it said it was smoke free, had daily cleaning and free breakfast.As soon as we walked into the lobby it wreaked like cigarette smoke and a febreze type of spray to try and cover the smell. After checking in I asked what time breakfast was, and was told there would be no breakfast that this location doesn't do breakfast. When we got to our room, the room smelled even worse. We had also discovered that our toilet wouldn't flush and there were no lobby restrooms available. I tried calling several times. No one answered. I went downstairs to find the lady worker outside smoking with another lady. I told her about the toilet and she changed us rooms. The 2nd room was worse than the 1st. Sheets were dirty, and stained. The floor was disgusting. Didn't look like it was ever cleaned.toilet was nasty and had rings of build up on it.I tried calling several times for new bedding. No one answered. When I went down I couldn't find any workers. We were forced to sleep in a dirty room with dirty blankets. The next day I was a little hopeful as they had stated that they do daily cleanings. So I was hoping that we would have new bedding and the floor and at least cleaned. That didn't happen. No one came to clean or even change out the bedding. Again couldn't get ahold of anyone or find a worker for the 2nd day. The property was also filled with cigarette buds all over despite it being a no smoking facility, and having no smoking signs posted everywhere. After I stay we felt gross.

2026-01-07 via Nuitee
L
Luis solo_traveller us
7
2026-01-04 via Nuitee
O
Ornicāns family_with_children lv
1
2026-01-03 via Nuitee
M
Mia family_with_children us
1
Horrible and disgusting
Pros:

NOTHING

Cons:

EVERYTHING!! it was absolutely disgusting and not even sleepable i had my little underage brother with me and the environment was very unsafe with the people around sitting outside, once i got it it got even worse the room smelled so bad fridge stink and wasn’t working and nothing was swept up roaches on floor and trash used. got to a new room and there was BLOOD on the blanket that was a BIOHAZARD. i was told talk to you guys to get me refund and they will process as well

2026-01-03 via Nuitee
E
Esau couple us
10
Pros:

Service and patience was extremely great

Cons:

Smell inside room

2025-12-22 via Nuitee