Hampton Inn Chicago Downtown/N Loop/Michigan Ave

Perfect location for visiting downtown sites. River cruise, shopping street

Very clean

Struttura in ottima posizione, centrale.
Struttura pulita e accogliente.
Ottima la colazione.
Dopo un mese on the road negli Stati Uniti, questo Hampton è stata una scelta azzeccata.
Lo consigliamo!

I really liked the inst.

Todo

The staff was excellent Manager Doenice was excellent ,T that worked the breakfast area was outstanding cleaning and assisting guest

I was put in one of the historic rooms. It was very roomy.

Location, cleanliness

The hotel is in a great location within walking distance to everything perfect for a weekend getaway. Front desk, staff very helpful and friendly.

This hotel is in a prime location which also means there may be street level noise too. The staff is nice and having free breakfast is always good. Though there is room to improve the breakfast. The oatmeal toppings are stored right by an open vent that looked dusty. These topping have no cover so any dirt could fall into it. The peanut butter is generic and tastes old. The yogurt is basic, no Greek yogurt. They have apples and oranges. Sometimes ripe bananas. Also to go bags are available with a bagel, water, and fruit. They have coffee all day. The hot water tank is sometimes lukewarm by evening and water tastes like coffee.

The hotel is dated. The first room I got had no view and a very loud AC. I asked to be moved to a room with quieter AC. I got moved to a higher floor with quieter AC, but still the sound of constant muffled water/bubbling sound. This room was street facing so lots of outside noise too. The room is small, found a dead fly on the window sill and on the bed. The tissue box was basically empty... something minor but would be nice if an extra was in the bathroom. The wall by the bed looked like it was peeling... no power outlets near the bed. Old scratched up furniture. Also, the AC was leaking. Little droplets of water occasionally fell on to the bed while I was sleeping. Water pressure is low in the sink and shower. Toilet wouldn't flush properly. I didn’t realize this is a pet friendly hotel and they don’t separate rooms. So if you are allergic beware you could be staying in a room that was previously checked in with a pet. Based on the lack of cleanliness when I checked into my room, it is worrisome. I mentioned my concerns to the front desk and they tried to clean up and fix what they could. They couldn’t move my room because they were sold out. Offered me snacks and some points but I’m still waiting for management to get in touch to discuss the issues.

While convenient, decent pricing, and nice staff, not sure I'd stay here again considering the above concerns.

Great historical building. Great lobby bar, breakfast and location.

Excellent staff

Terrible experience with this hotel. I didn’t even get the opportunity to stay here - I booked a non refundable stay for a work trip. I had paid over $900 for 3 nights. I was already charged, money taken out of my account, and then when I went to check in as a female traveling alone for work, they told me they overbooked and I couldn’t stay there. Their solution was to put me 3 miles outside the city (so then I have to uber in for work). There was nothing offered for my inconvenience, actually if I wanted to stay at the hotel they were moving me to for all 3 nights, I would be charged the overages. Dionte was working the check-in and was not helpful. It doesn’t make sense to me why I would be moved from a hotel room I already paid for. Absolutely horrible experience and extremely disappointed in the service provided