Helena Hotel

Hotels
•
Independent
7.1 (745 reviews)
78, Griva Str. , Rhodes Town , GR

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
Terrace
Lift / Elevator
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Review Highlights

Pros:
Good location
Proximity to beach and restaurants
Friendly staff in bar/restaurant
Clean rooms
Cons:
Unprofessional staff behavior
Noisy air conditioning
Poor breakfast
Old and run-down facilities
Issues with cleanliness and room service

Categories

Cleanliness
6.8
Some reports of cleanliness were positive, particularly the daily room cleaning, but stains and room condition issues were noted.
Service
5.2
Service experienced varied significantly with examples of good service overshadowed by reports of unprofessional behavior and issues with room service.
Location
8.5
The hotel location received high praise for its proximity to beaches, old town, and local restaurants.
Room Quality
5.9
Room quality was considered adequate by some guests, yet there were numerous complaints about aged furnishings, noisy AC units, and the need for updates.
Amenities
4.6
Guests mentioned poor breakfast experience, lack of pool towels, and insufficient Wi-Fi, which affected their perception of amenities negatively.
Value for Money
6.3
While some guests found the hotel's price reasonable, others were dissatisfied with the value for money, citing various issues.
Food and Beverage
4.8
Overall poor reviews for breakfast and food variety, though some guests didn't have issues with meals when they were unwell.
Overall Experience
6.5
Reports of good staff and clean rooms were overshadowed by negatives like poor breakfast and service issues, resulting in a moderate overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 01:44

Property Description

Central Location and Beach Proximity
Situated in the heart of Rhodes town, Helena Hotel is a mere 100 meters away from the beautiful beach, offering guests the perfect blend of convenience and relaxation.

Swimming Pool and Free Wi-Fi
Enjoy a refreshing dip in the hotel's swimming pool or bask in the sun on the terrace. Stay connected with complimentary Wi-Fi throughout the property.

Dining and Entertainment Options
Indulge in delicious Greek and international cuisine at Helena's restaurant, or sip on a cocktail at the poolside or lobby bar for a truly relaxing evening.

Ready to experience the perfect getaway at Helena Hotel? Book now for an unforgettable stay!

Important information:

Please inform Helena Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RHO

Property Policies

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 6 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location